We chose this cruise to celebrate my partner's birthday with a transatlantic crossing that included many destinations on our bucket list. We have been on other cruises in the Mediterranean and also South America - they were fabulous experiences that cemented our enjoyment of cruising. What we didn't know was that Cunard really only cater for people over 70. For people in this age category the ...
Booked the Queens Grill = £9.000 so quite expensive. Was expecting a real quality experience but very quickly realised it was not all it was made up to be. So, arrived in Southampton and entered a chaotic cattle shed where I was shunted to the priority line. Walked on the ship to be told “the lift is over their, like “get on with it”. Walked around aimlessly for a bit and really found my cabin ...
We thought we were going on a luxury cruise holiday. The ship needed an update.
We were promised first setting of evening dinning for health reasons but we did not get this. When spoken to Maître-de & Purser this was denied and not available to us.
Some of the service staff looked and acted as though they didn't wish to be there.
Disembarkation in Sydney treatment by Customs very ...
We booked a 50 day cruise with Cunard Queen Mary 2 primarily to visit Petra, Rome plus about 20 other countries. The cruise departed Feb 23 from Shanghai to April 14 in South Hampton. While boarding in Shanghai, I was bumped by a luggage handler and my knee was scratched. The scratch became infected by Feb 27 and I had to take antibiotics for the whole cruise, so we never saw any of the sights ...
We went on the worldwide cruise with Cunard in Jan 2019 and have vowed never to cruise with this company again. The ship was tatty and the furnishing were mediocre. Air con was cold throughout the ship and you could not turn this off in your stateroom. It would have been nice to have been able to open our balcony door but if we did this the air con went into ‘overdrive’ and dripped. I am sure ...
Boarded for the first leg of the World cruise, Southampton to Dubai.
Embarkation was 2 1/2 hours; very poor.
Ship was tired and dirty. Carpets were threadbare and stained.
Entertainment was generally poor. Drummer was brilliant as was the trumpeter soloist and the juggler. Opera Boys did too much silly talking and not enough singing. Singers and dancers were far too loud; many left the ...
I need to preface my remarks by saying that I have travelled extensively on Silversea and Regent Seven Seas - both are ALL Inclusive cruise-lines. So whilst I was quite prepared to have to pay for my drinks - wow - I was not prepared for the totally outrageous prices Cunard was charging - they have managed to take greed to a whole new level - for example - I can buy a bottle of Mateus Rose in ...
Horrible customer service for six hour boarding. No attempt to provide customers any relief. No credit offered. Elderly people had to lie on concrete floors for hours. No food offered. No chairs. No communication until 5 pm when Cunard rep announced it would be another hour or more before checking could commence; this was followed by 1000 people groaning and booing
Sheets dirty in ...
This cruise was a short holiday a break from the stresses of work.. my boyfriend and myself decided to try club balcony room8045.. lovely room but really small shower for my boyfriend who’s 6ft..2..couldn’t stand under the shower ..no chocolates and strawberrrys on arrival even though they had been payed for before so that started the holiday off bad.. next don’t get me wrong I can’t tie all ...
The marketing for the Queens Grill makes all sorts of promises of excellence. This includes exclusive butler service that’s helpful, anticipatory, and will elevate your trip. Promotional videos show smiling butlers saying that they love going above and beyond for guests, and even get a kick out of being challenged with special requests.
To borrow a very British expression: bullocks!
To stay ...