Queen Mary 2 (QM2) Review

4.0 / 5.0
1,347 reviews

Carnival Onboard is OK, Onshore is Poor

Review for Around the World Cruise on Queen Mary 2 (QM2)
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Barrel Oil
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2019
Cabin: Balcony
Traveled with disabled person

We booked a 50 day cruise with Cunard Queen Mary 2 primarily to visit Petra, Rome plus about 20 other countries. The cruise departed Feb 23 from Shanghai to April 14 in South Hampton. While boarding in Shanghai, I was bumped by a luggage handler and my knee was scratched. The scratch became infected by Feb 27 and I had to take antibiotics for the whole cruise, so we never saw any of the sights we intended. After the cruise, we submitted our claim to a Cunard cruise claims adjuster because I needed to continue antibiotics April 15 to June 12. The Cunard claim adjuster gave us a runaround and distorted facts to avoid paying any fair compensation. I wrote the President of Cunard asking to be treated fairly in compensation, and were emailed in return indicating since we purchased our cruise in the USA he could do nothing! I wondered why they are marketing in the USA if they cannot treat folks that book in the USA fairly in compensation. I must say the Cunard medical staff is excellent, but their onboard antibiotic selection is limited. The exercise facilities are limited for a person with a knee infection caused by Cunard. The pools are beautiful and clean, but someone with a leg infection can not use the pools or hot tubs. From the stern from the 11th floor or above, one can see 3 pools on 3 different levels. Dining room food is limited quality but good variety; and deserts are for a European palate. With my leg infection we were forced to do things we normally would not do, viz. painting, read and gamble. The casino has really nice folks working there and the odds aren't bad as my wife and I bot one several times. The art classes or lessons was a fantastic experience. On level 2 at the pursers desk or level 3 at the shops the central foyer is a classic 0 the flowers display is the nicest we have ever seen on any ship.

Cabin Review


Cabin BB

The cabins are nice but used. The balcony was showing rust - when it rained it was easy to get rust stained. The showers are moderate sized and handicap useable. The room attendant was exceptional.

Port Reviews


The Great Wall of China was worth the 1.5 hour drive. There were trinket sales everywhere, and it all falls apart within first use.

Kelang (Kuala Lumpur)

Malaysian medicine is very effective and reasonably priced. At the time cold were rampant on the cruise ship, and the cold medicine sold in Malaysia was locally made and excellent.

Abu Dhabi

Gold selection is unreal, clothes especially women's made in India are sold everywhere.


China was the only country we were ripped off out of 23 countries on this 50 day cruise. We were forced to pay US$170 approximately for what should have been a $10-15 lunch. The lunch was OK but the cost was a ripoff.


Shopping is good but extremely expensive

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