This cruise was a short holiday a break from the stresses of work.. my boyfriend and myself decided to try club balcony room8045.. lovely room but really small shower for my boyfriend who’s 6ft..2..couldn’t stand under the shower ..no chocolates and strawberrrys on arrival even though they had been payed for before so that started the holiday off bad.. next don’t get me wrong I can’t tie all Americans to the same brush but our room was sandwiched between the worst Americans loud talking late at nite outside our door the teenagers knocking on their parents patio door so loud I thought it was ours ..no respect for other people on the floor ..club balcony meal times we only did two we felt people looked down their noses at us.. in Britannia Restaurant plenty of bread rolls and water always comes your way but in club balcony had to wait ages for the meals .. I’ve never experienced soup in Britannia the bowl was always full and clean round the edge but we had all soup dripping all down the sides it was like a faulty towers scene..spent the rest of the meals in the lido.. the only other thing that was so disappointing was the destinations we went to.. the last two ports were not what we expected and to make things worst the last mooring was at a large ugly gas station I kid you not .. think this holiday was doomed from the start and the weather at home was hotter than away but all in all we enjoyed inside the Elizabeth but we won’t be doing club baloncy again..we didn’t rate any of the staff at the end of the cruise as white star but we did see a lovely staff member who was on the Victoria who was in the Lido.. Brian was lovely.. lastly like I said not all Americans are the same we did meet on the last evening in the lido at the area where you can get them to cook spaghetti at lovely couple in their mid 60s they were off on a another cruise as soon as they departed today lucky them lol we love cruising with cunard and I asked my boyfriend what his most memorable time was on the ship and he said getting off..sad but true..