We went on the worldwide cruise with Cunard in Jan 2019 and have vowed never to cruise with this company again. The ship was tatty and the furnishing were mediocre. Air con was cold throughout the ship and you could not turn this off in your stateroom. It would have been nice to have been able to open our balcony door but if we did this the air con went into ‘overdrive’ and dripped. I am sure that the air con throughout the ship did not help with the problem of the prevalent cough/cold that circulated - everyone we met had this and we also fell victim, myself twice with one occasion necessitating me having to stay in our cabin for 6 days to recover! Internet availability/connection was poor and expensive if you did not qualify for free wi fi (this was dependant upon your length of trip/previous cruiser as to whether you got some ‘free minutes’). Cunard organised trips were poorly thought out bearing in mind that the average age of the passengers was 65+. Some of the destinations offered coaches that were suited to the local ‘slight’ population and not to northern hemisphere population with no air con or PA system. Next time we will book with an independent luxury cruise ship which offers better quality and value
Mediocre furnishings. Air con drove us mad as we could not turn it off.
Most of the ports that we visited were 20-40 minutes away from the town as well as being mostly container ports which were noisy and dirty. We felt that Cunard had not given much thought to the age of the passengers who were mainly 65+ with limited mobility. Some of the ports of call used coaches that had no air con/pa system and were built for the local ‘slight’ population. Not much thought given to the trips that were offered which could be challenging for younger/able bodied people not really for those on board ship