Not what we paid for

We thought we were going on a luxury cruise holiday. The ship needed an update.

We were promised first setting of evening dinning for health reasons but we did not get this. When spoken to Maître-de & Purser this was denied and not available to us.

Some of the service staff looked and acted as though they didn't wish to be there.

Disembarkation in Sydney treatment by Customs very unpleasant experience if you triggered the metal detectors. we were very disappointed with the whole cruise.

Bar staff were very good chatty and always had a smile

Room was serviced daily but when looking for something I dropped found a cigarette butt under the bed and a bottle top behind the sofa. No top sheet on bed and bed linen was not changed at all over the entire 10 nights. Mini bar was never refilled from day 1

Any of the entertainment was to loud and hard to hear correctly.

Staff could not always be understood with broad accents.

Room was serviced daily but when looking for something I dropped found a cigarette butt under the bed and a bottle top behind the sofa. No top sheet on bed and bed linen was not changed at all over the entire 10 nights. Mini bar was never refilled from day 1.