Very disappointed
We booked this cruise last year to the ABC islands, my first and last Norwegian cruise. The EPIC ship recently refurbished- is ugly, dark, outdated, super crowded, service less than average, cabins extremely small, pools are a joke, what a disappointment! ☹️ i should have read all these reviews before booking. Skip this ship and save your money.
service at the Taste and ...
This was our 5th NCL cruise and 12th overall. I did my research so I knew what I was getting into by choosing this ship but we went for this itinerary as we had never visited the ABC islands. I cancelled the Celebrity Millenium to go on the Epic to save a few bucks and use my CruiseNext deposits. Possibly not the best choice ....
Overall, it seemed apparent that NCL is cutting corners. Long ...
We are Sapphire members with Norwegian . We chose this cruise because we have never taken a Southern Carribean cruise.
We booked the Haven 2 bedroom Villa. We had the best time of our lives on this cruise.
Our Butler and Room attendant took very good care of our needs on the cruise. The concierge booked the specialty restaurant for us. We only went to Le Bistro which the food and waiters ...
This ship has the worse layout of any of the 8 ships I have been on. Our 1st time In The Haven and the only thing good is the food, and special treatment getting on and off ship. Our room is not in the haven it’s at the end of the shop so every time you want to go to your room you have to walk the whole length of the ship. There are no wrap around decks like other ships so you can’t go outside ...
I had cruised NCL once 2 years ago in Alaska and found it very pleasant. This was anything but. The entire ship smelled like an ashtray due to no one enforcing smoking policies. People openly smoked in the pool area, and casino. And who thought of a cigar room? once that door opened cigar smoke billowed out into the rest of the ship. The food was mediocre at best and very limited selection. ...
Love ships that are not huge megaships
This ship had 100 million dollar update to old old ship. Great job. Set up for seniors
Nice huge adult area in rear of ship. Deck 10-12, quiet, bar , pool, new chairs, big cushions. Good job
Atrium update great. Nice central and good flow. Big screen.
Bars -several really nice
Cheap drink package unlike ROYAL
Multiple music venues 2 ...
This is our 3rd time on a cruiseship, 1st time on this one. The waiters and bar staff were amazing, got on better with them than the passengers. Food was good, Cabin was ok, we asked for an Oceanview and got a porthole, a big deal breaker for me was no access to do laundry or ironing, you had to pay to have your laundry done and was very expensive especially being from NZ and everything was in ...
We chose this cruise because we could do the Panama Canal in 8 days, rather than 10 or 14 days. The Jewel is a nice ship, a little dated, but the service on the ship was far better than expected. Our room was always clean. Cindy and Ronald in the Palace dining room went above and beyond to provide excellent service. The entertainment was outstanding with comedy magic and Stephanie Pope and ...
NCL is unfortunately diminishing their brand and their product, which is most evident on this particular ship. The Getaway has no show band or orchestra, the production shows are old and few and far between. The cruise director could be heard introducing theater entertainers remotely, but was rarely seen before the shows, so there was no prep for the next day's port procedures. The authentic ...
We are sapphire level Norwegian-loyal and previously huge supports on NCL with 11 cruises on NCL but our recent week on the EPIC has changed that commitment. If this is the post COVID level of service for NCL we will be cruising the competition! The ship was very full, which just means more people to meet and enjoy BUT not while waiting for hours to get a meal or see a show! Our room was only ...