We’ve cruised a lot on Holland America & have tried 4 other lines. To put it in perspective, Princess hits the bottom ranking. Had a great cruise consultant & the app seemed promising. Originally booked for May to Alaska, but once in Seattle, they offered us an upgrade to rebook. Reimbursement for airfare changes was to be awarded in 4-6 weeks….called at 8 weeks & was told that they were working ...
This was our first cruise ,we chose it has it had a lot of stops which we could get off ,embarkment was brilliant we was in our state room by 12,,to busy to get of at st peters Guernsey people was still trying to get on water shuttles at 12 had to be bk by 3 so gave that amiss day three COVID outbreak captain ask if we would wear mask on ship many Americans didn't astound the ship or coac hi ...
I wanted to try MSC and this seemed a good price for 12 days out of Southampton. Bad choice.
With over 5,000 adults AND 1500 children but only 1700 staff, it was complete bedlam from embarkation to final day home.
The staff were completely overworked and overwhelmed.
Children completely overtook the pools, Jacuzzis, deck loungers, buffet,m just everywhere. There was only one bar that was ...
Sue and I came home Monday from the August 12th Greenland Iceland cruise out of Southampton on the Island Princess.
We are really are hoping that on our next cruise that we have a different experience or we may cancel the 7 other cruises we currently booked with Princess.
Greenland and Iceland were awesome and the Captain took a detour through Prince Christian Sound that nothing less than ...
Great entertainment and amazing kid's clubs. Some staff are attentive – but the service level is inconsistent. Customers are turned away from often nearly empty speciality restaurants because they are fully booked. This is because they simply do not have the staff to operate these restaurants at full capacity. That said, if you do manage to get a table the food quality is very good. When turning ...
How many corners can you cut before customers say 'No more thanks' ?
P & O are sadly getting a reputation for cutting corners and budgets, I've done a fair few P & O cruises on Ventura (twice), Britannia, Azura and Arcadia, and this was by far the worst.
No mixed tables at dining, we had to have a table for 2 every night with no real guidance from the waiters for my Gluten Free wife, On ...
We have cruised with P&O a few times in the past and they are usually better than some cruise lines for food and destinations. Although this was the most expensive cruise we have ever been on (at over £20k for a group of 4) it was by far the worst in terms of the cruise experience provided by P&O. They have cut back service in many areas (presumably to cut costs) but have completely lost sight ...
We chose this cruise as our first post COVID cruise and to celebrate my wife and my retirement and our daughter and partners graduation (5 people 3 cabins).
This was our first family cruise for 12 years and we specifically chose Princess after having a magnificent cruise on Majestic in March 2018 (Asia).
Whilst the ship was beautiful, the crew amazing, and excusions very good.....we feel ...
Round UK cruise from Southampton. The ship is tired and has signs of wear and tear. The floor of the main pool deck is churned up. The metal trim in the dinner room ceilings are stained and rusted. Food is mediocre at best. Portion sizes are very small.
Princess have stopped most of the extra special luxuries that make cruising special. Consequently it feels more like a cross channel ferry. ...
We are Platinum members, having cruised with Princess before, and pre-pandemic they had become our favourites. This cruise was originally booked for November 2020 (to the Med) but was subsequently cancelled or rearranged 6 times. We were looking forward to it. I sweated over the Medallion app for a day and got all our information on it. I also booked 2 excursions and pre-booked the wifi.
Even ...