Princess Emerald Princess Cruise Reviews

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Emerald Princess

Member Rating

69% Loved It

Cruise Critic Rating

4.5 Editor's Rating
1,206 Princess Emerald Princess Cruise Reviews
Cruiser rating
Excellent
512
Very Good
298
Average
226
Poor
100
Terrible
48
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Family Cruises
194
Romantic Cruises
133
Senior Cruises
96
Repositioning Cruises
52
First-Time Cruisers
41
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
dragon_J
Member Since 2014
3 reviews
2 helpful votes
Sailed three weeks ago
There were 17 of us in the group and common consensus is most staff look miserable, no hello's and no smiles. The exception is our room steward and waiter at our fix dinning. We all had high expectations on quality of service and food ... Read more
slfarnsworth
Member Since 2017
3 reviews
5 helpful votes
Sailed four weeks ago
This is our 14th cruise with Princess and was terriffic!!! We were in Seattle a day ahead of time and went to the Space Needle and Pike's Market. Weather was great. This is actually our 2nd cruise to Alaska and the weather was good also ... Read more
denirv
Member Since 2016
2 reviews
14 helpful votes
Princess Cruises has entered the race to the bottom with so many changes, to what once was the popular "Love Boat" experience. The focus during the entire cruise was to generate onboard revenue with additional charges and ... Read more
statguy
Member Since 2007
1 review
16 forum posts
4 helpful votes
Embarkation was great. We arrived at the pier by noon. We were on board by 12:15 pm. Dropped our carryon off in our cabin and were having lunch in the formal dining room before 1 pm. I am sure Princess designates times to keep a smooth ... Read more
woodrust
Member Since 2009
2 reviews
94 forum posts
2 helpful votes
This was a cruise to take the family on a first time Alaskan trip. My wife and I are long time Princess cruisers and both of us were disappointed in the overall cruise. The dinning room needs to speed up the process. We dinned with ... Read more
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tbaxter33
Member Since 2005
4 reviews
2 helpful votes
We had another great cruise with Princess Cruises this month. This time, we did the round trip inside passage to Alaska via Seattle. Cruised on Princess (Island Princess) several years ago from Whittier to Vancouver. The problem there ... Read more
dcolosi
Member Since 2017
1 review
7 helpful votes
First time with Princess (the Emerald Princess). Cruised Alaska June 4, 2017. The ship was fine and the food and bars were great, but the entertainment was a bit lacking; focusing too much on passenger participation, like game shows and ... Read more
PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi dcolosi, thanks for your feedback! We ... Read more
crc78028@gmail.com
3 reviews
7 helpful votes
Mixed Bag………. Our recent Alaska Cruise on the Emerald Princess was a mixed bag, Mostly good but some sad surprises. On the good side we had almost to the person the very best, most courteous and friendly staff ever. ... Read more
Cruisingamore
Member Since 2010
2 reviews
31 forum posts
1 helpful vote
Started at the Westin Hotel via Princess for 2 nights. Upgraded the room for a modest fee and had a view of the Space Needle, Mountains entire Bay, etc. Watched the Ferris wheel change colors at night also. Excellent service. Ended up ... Read more
StrawberryTx
Member Since 2007
2 reviews
134 forum posts
6 helpful votes
This was our 9th cruise with Princess, and second on the Emerald, and 4th Inside Passage to Alaska. I was more disappointed in this cruise than in the past. Because of the "Club Class" they would not allow you to eat lunch in ... Read more
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denisebeck50
Member Since 2017
1 review
I chose Princess on other people's recommendation, but I was not impressed and don't plan to use Princess again. I had been on two other cruises on Carnival and found them much more fun, well-planned, and friendly. First of all, our room ... Read more
BC-er
Member Since 2010
4 reviews
54 forum posts
2 helpful votes
This was a 'mother & daughter" get away. Just one day from Vancouver to Seattle then returning on the Quick Shuttle back to Vancouver. Boarding took a long time but the problem was the US customs trying to clear a 'gazillion' ... Read more
Helpful? Thank BC-er
Peetee
Member Since 2011
3 reviews
169 forum posts
4 helpful votes
We had cruised SF to Sydney in 2011 and loved it. We decided to do this one in reverse of that one. We enjoy repositioning cruises. When asked what is our favorite place to visit. We always say Bora Bora and Moorea. Doing this a ... Read more
PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi Peetee, we're glad you enjoyed your Emerald ... Read more
Cindy132000
Member Since 2017
1 review
5 helpful votes
Was a 4 hour wait just to get on the boat, therefore we hardly had anytime to enjoy the amenities. During the 4 hour wait partially we were in an area where there were no seats, no water, no food. My husband actually left as he is not ... Read more
JimChar
Member Since 2017
1 review
10 forum posts
1 helpful vote
We didn't realise the size of it (2900+ passengers) until the massive wait for tenders. They also allowed smoking on the upper deck front, where those 2nd hand smoke from inconsiderate travellers blows into our face at the open deck and ... Read more
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LilyRose761
Member Since 2015
1 review
6 forum posts
2 helpful votes
Sailed May 2017
We wanted to see Sitka, and it was wonderful. However, the excursion we were on couldn't go to one place that was advertised, because it is always closed on Mondays. We asked for, and received a partial refund. The telephone receptionist ... Read more
Coxswain49
Member Since 2016
1 review
37 forum posts
1 helpful vote
Sailed May 2017
Overall Princess standards although still high have fallen. This was a relocatoipn criuise so that maybe the reason. We found that most staff seem to go through the motions,so except for your cabin steward don't expect them to go mout ... Read more
csherriff
Member Since 2017
1 review
2 forum posts
4 helpful votes
Embarkation in Vancouver was a gong show. It took almost 3 1/2 hours to get on the ship due to the border security being overwhelmed by the number of ships in port. Ship did not sail until after 7 PM (originally scheduled for 4:30 ... Read more
PrincessCruises3, Social Team, Princess Cruises, responded to this review
We’re disappointed to learn of your frustrating ... Read more
gurusuami
Member Since 2011
1 review
20 forum posts
4 helpful votes
We have traveled on both the Allure and Oasis of the Seas with RCI and Solstice and Millennium with Celebrity. Compared to them Princess is unfortunately a way way distant last. First and foremost the quality of the cooking in the main ... Read more
DnD912
Member Since 2013
1 review
5 helpful votes
We picked this cruise because it was short and we wanted to visit Vancouver. Plus we were anxious to cruise with Princess for the first time. Probably will never cruise with them again. The food in the main dining rooms was truly awful. ... Read more
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nalaturb
Member Since 2010
2 reviews
18 forum posts
11 helpful votes
Sailed May 2017
My wife and I take coastal cruises at least once a year.Normally we have a very pleasant experience.In the past we have sailed on mid sized ships.This time we decided to try a larger ship.The cruise started off on a very positive note ... Read more
Travel For Two
Member Since 2013
3 reviews
140 forum posts
2 helpful votes
My family has been using Princess over two decades and have seen the quality go up and down..... and now it is definitely on the way down again. Let me explain: We, In the last year, took two Emerald Princess voyages (1) Southampton to ... Read more
PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi Travel for Two, we are sorry to hear about ... Read more
CobraJet
Member Since 2015
2 reviews
3 helpful votes
First, and foremost, I must complement the head waiter that I selected for this cruise, the chef and the kitchen staff. I have a significant number of dietary restrictions and therefore when we decided to take this cruise recognized that ... Read more
PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi CobraJet, we're glad that you had a great time ... Read more
gregrenet
Member Since 2016
1 review
3 forum posts
2 helpful votes
My wife and I boarded the ship in Sydney on 12 April 2017 and stayed on board for 39 nights doing a back to back to back and disembarking in Vancouver, BC after doing the Alaskan inside passage. Where to start the cabin was good we had ... Read more
Sadiesue94
Member Since 2017
1 review
3 helpful votes
Worst cruise I have ever been on..!! Seriously could not wait to get off ship! Rude workers, rolling eyes at people and talking ..not doing their job. Will not cruise Princess again! The way I see this it comes from the top! Clean up the ... Read more
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