The cruise was going where I wanted to visit. The Windjammer food was nasty. The room was old, barely kept up, chips on rails, sinks etc. The customer service department fought me constantly about my return flight. THEN they would go on the computer and see that Sea & AIR did not give me a return. The staff was rude and told me I had troubles getting on the computer, until they had to find ...
My overall experience of Freedom of the Seas was very poor. The food in particular was horrific. Everything is about the up sell. You bought a package but here is a better one........ I felt I was on time share holiday. I was told I didn't book the right spa treatments for my skin. It was desperately disappointing. It was very much geared towards Americans. The food was odd. There was ...
We are ardent and addicted cruisers (just in 2017 we are having 6 cruises). We love good service and we are willing to pay for it. So we choose to sail as suite guests. Before we book this cruise we've been told, that the cruise ship was refurbished in 2014. We also been told, that the beloved coastal kitchen will not be on board, however the Chops will be operated very comparable as breakfast and ...
This is the first cruise and it will be the last. I feel terrible bringing my parents and my pregnant wife along to this cruise on the Royal Caribbean, Jewel of the Seas.
FOOD: For 9 nights we experienced terrible food that was all frozen, not fresh and tasteless. We ended up eating in the buffet most nights as that food was actually slightly better than all the "fine dining" restaurants on ...
Being a platinum member of RC, having sailed already for 47 nights before this cruise only on royal Caribbean, I must say:
food quality has been decreasing rapidly
state room cleaning very poor
overal animation, very poor
bartenders not very polite
takes for ages to get your drink
premium waters almost unavailable ( Evian, Perrier or San peligrino)
when you ask some one to ...
We arrived in Bacelone 2 days before saling, and it was great. We had a great time in Barcelone. The ship was great and the cabine also. We had dinner every night on the fift floor (sorry I can't remember the name) the staff in this dinning room was wonderful. We did not entertain or do any of the activities. the service was very good but the staff on the 11 floor, were not smiling at all, this ...
I liked the number of stops for a one week cruise and the destinations. I did not like the last trip at the end took too long to get off ship. we sat in the theater a 7:15 and did not get on our bus until 9:00 am . the tour was not very good no bathroom break planned,had to stop at a bar and buy something to use the restroom. not very well thought out. also did not like our first waiter at ...
We chose this cruise as my family was a regular on Royal Carribean. They never take any other cruiseline due to the points. But they should try other Cruiselines too as I have. Royal Carribean has become a huge disappointment and I never plan to waste my money and more importantly my time on the Cruise Line ever. If you are free and have nothing other to do with your time and money they take this ...
I am not a seasoned cruiser by any means but have sailed enough to understand a good ship, good value for money and just how enjoyable cruising can be.
The Navigator is a ship that is showing its age, it has been on the sea since 2002 and the facilities are dated.
The dining room service is awful, passengers needing hospital treatment after eating in the main restaurant is the worst we heard ...
Family trip to travel home from Florida. It was an absolute disaster, the food was inedible cold and on two occasions the meat was raw.. I made several complaints to customer services and to F&B director but no acceptable improvements were made, my wife and I contracted Gastrointestinal problems on penultimate day and we were quarantined in our suite until we disembarked. If you or your family and ...