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Navigator of the Seas Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
2,315 Reviews

Poor service, organisation and the food was appauling

Navigator of the Seas Cruise Review by Conrad1974

3 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Europe
  • Cabin Type: Deluxe Oceanview Stateroom with Balcony

I am not a seasoned cruiser by any means but have sailed enough to understand a good ship, good value for money and just how enjoyable cruising can be.

The Navigator is a ship that is showing its age, it has been on the sea since 2002 and the facilities are dated.

The dining room service is awful, passengers needing hospital treatment after eating in the main restaurant is the worst we heard but by the end of the cruise the windjammer at night was a busy place as more and more people stopped attending the main dining room to eat due to the really poor quality of the food.

Docking was unorganised at every port with long delays getting on and off board and the final departure at Southampton was farcical. All normal exits from the ship were sealed off and you were not allowed to use them, everyone was herded into the dining room and made to make a big loop right around level four, as we had chosen to take our own bags off, the environment was a health and safety hazard, everyone was trying to negotiate their luggage around chairs and tables and a lot of tempers became flared.

My recommendation is avoid the Navigator of the seas at all costs if you can, I know there are a lot of people from this cruise who will boycott the ship going forward.

Poor food, poor service, jumped up staff and just an all round poor experience

Conrad1974's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
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Shore Excursions
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Cabin Review

Deluxe Oceanview Stateroom with Balcony
Cabin E1 8348

Our cabin attendant was Donna, she was brilliant. The room was always clean and tidy she always gave us new towels everyday and was the one shining light on an otherwise poor experience

Port & Shore Excursion Reviews

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1 Reviews Written
3 Helpful Votes
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