Mexican Riviera Cruise Reviews

Booked this cruise for March 2020 for our Honeymoon. Was the first cruise ship I was on in 2001 and had a fantastic time back then. We are not vaccinated but filled out the paperwork for our exemption and also our exemption for the state of Hawaii. Was tested 4 times and all were negative. Was told that if anyone tests positive for covid we wouldn't be able to get off in Hawaii. Then we ...

5th cruise with Princess. Long awaited trip. Some of the trip was good but much wasn’t. Ship and many employees not ready for this cruise. Common areas beautiful. Rooms run down. Paid for Upgrade to mini suite. Couch so old and uncomfortable barely used. Room steward horrible. Most bartenders and waiters tried hard. Guest service didn’t care. Very disorganized embarkation. Buffet under staffed and ...

This was my first cruise and I'm indifferent if it will be my last one or not. The boarding process was fairly simple and we were upgraded to a balcony room, which might be because not that many people were on the cruise, but regardless that was a nice surprise since we originally booked a room with just a window. Food: This was probably the worst part of the whole cruise. The dining room ...

It's unfortunate that my cruise was heavily marred by Princess not giving the promotions I should have received, because otherwise it was a great cruise. I will not go on another Princess cruise unless they somehow make it up to me because they clearly have shown to this point they are untrustworthy, and you may not get exactly what you booked! I booked the cruise specifically last-minute, ...

I know will all that is going on in the world today there is much that is changed. However, we pay the same and get shortchanged... We were tested 4 times, still had to wear masks, fine, I get it. Ship was at less than 50%, sadly this also meant you got 50% of the service. Some staff went above and beyond, other areas of the ship were very lacking in service. Large dining area on floor 15 ...

Well, let's see, where to start. We had tremendous problems with the Princess Medallion App, which is the only way to check in. Somehow my wife end up with two different profiles (I called them "good wife" and "bad wife") When I added her to my app, I now had 2 different traveling companions. Despite numerous calls to customer support, for several weeks no one was able to fix the problem. One can ...

Boarded on 1/19 and had been tested 3 times for Covid and was negative including before we boarded the ship. On 1/21 we had to be tested again as a requirement of Hawaii. My wife tested positive for Covid and was taken by medical to another cabin for a 10 day quarantine, but I tested negative, so they had me stay in our booked room. This made no sense to me, since we are married and sleep ...

We were party 8 people traveling from December 30th, 2021, to January 4, 2022, to celebrate the New Year. On the last day of the cruise 5 of us tested positive for Covid. My husband slipped on the wet deck, that the crew had not cleaned up. Princess tried to charge medical bills, but the safety officer reviewed the tapes and found that he was not at fault. Since we arrived at home he is still ...

We chose this Cruise because we did not have to fly to the Port. We have cruised with Princess many times ( Elite ). Our group of 6 hired a private driver for door to door service. The embarking went smooth. The passenger count was less then the Crew. The staff worked very very hard to welcome the passengers. The food quality was not very good. The entertainment on board was exceptional. We ...

We chose this cruise for convenience. Direct flights from Vancouver, British Columbia, been to all the ports so not worried if ship was denied docking, familiar with Holland America historical “no touch” buffet. It ticked our boxes including vaccination requirements. We enjoyed our cruise but there is definitely a difference in what a British Columbian thinks are safe Covid protocols and what was ...