North America River Cruise Reviews

We loved our whole trip. Flew into New Orleans the day before and had a nice stay in the hotel included in the price. Transfers to the boat was very nice and easy. Once on board were meet with snacks and we went to our room. Bags waiting for us. We could not stop at our first location and used that day to cruise up the river to Baton Rouge. We did the hop on hop off bus tour. Drivers were great ...

What to know - no glitz, no crowds, no pools. Instead - beautiful scenery, friendly helpful staff, daily enrichment, low key enjoyable entertainment, menus that reflect locations, and interesting ports. What to do - Included with your cruise, at no additional cost, at each port, is - bus, guide(s), admission to various sites. (‘Premium’ tours are available for additional purchase). We’ve ...

Pre-cruise: We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with the hospitality shown us by the staff from our first greeting by the bellmen, front desk staff, early check in provided, service in the restaurant for dinner (on our own), and the comfort ...

Wonderful Christmas Cruise, boat decorated for the holiday season. Cruise was up the lower Mississippi River to Vicksburg MS to see the battle fields between the Union and Confederate soldiers of the civil war, history river boat cruise had a historian commentator on board for the whole trip. Visited cotton and sugar Plantations. All meals had 3 choices on the menu, a lot of times could not make a ...

American Cruise Lines has been updating their fleet and the new American Harmony is gorgeous! It has an amazing amount of public space for a small ship, large staterooms, beautiful decorating, excellent food and a wonderful crew. The public space included outside decks, which are not so useful in December, but there were also multiple large lounges plus small lounges behind the elevators. Great ...

My husband and I took this cruise in December and we were pleasantly surprised. The food in the dining room was good but not always as hot as I would prefer. The same is true in the Front Porch buffet. The servers and staff are very friendly and attentive and our housekeeper was always there for us. The entertainment is good, but the piano player was a little off key at times. The hop on hop off ...

In December of 2019, I had been fortunate to have an absolutely amazing trip aboard the American Duchess. We had sailed from Memphis to New Orleans, and although there were only 100 people or so on board, everything felt lively and populated, but not overly populated like on an ocean-going cruise ship. The boat had Christmas theming since it was the holidays, and everything felt warm and ...

First time ever on a small-ship cruise as well as one just in the U.S. Price included being put up at a nice hotel pre-night with breakfast the next morning, transportation from hotel to ship and from ship to airport after the cruise ended. Never been part of an embarkation or debarkation so seamless. Greeted by staff and crew with friendly smiles from the get-go, which were genuine and did not ...

Sometimes, the best way to gauge a company's commitment to customer service is to experience mishaps and witness how the crew and company react. We were on the December 2 sailing from Memphis to Nashville on the American Duchess. The first issue occurred when one of the propellers malfunctioned. We were immediately given this information and were also informed that we were going to have to ...

Love American Queen Steamboat Company and the American Queen Steamboat. Cruised many times with this company and it remains our favorite. The American Queen is a classic riverboat giving you the feel of the old steamboat days, but with all the conveniences of a modern cruise ship. The boat has a elegant theme with a casual, easy going and relaxed atmosphere. The cabins are comfortable with ...