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North America River Cruise Reviews

Cruiser Rating
4.1
Very Good
523 reviews

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1-10 of 523 North America River Cruise Reviews


Poorly organized Snooze fest

Review for American Jazz to North America River

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Kernbil
2-5 Cruises • Age 50s

This was a much anticipated get away since Covid had shut us down for previous travel. This cruise was VERY pricey, and unfortunately we didn’t receive anywhere near our value. To start with there are NO amenities on the ship, no pool, no shops, no incidental shops, nothing. You can only have a cocktail from 5:30pm-7pm and only beer/wine/or a basic drink. No specialty drinks, no blender ...
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Sail Date: September 2021


1st Time ACL Tried Memphis Music, oh dear

Review for American Jazz to North America River

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Michaelene
10+ Cruises • Age 70s

We'd been on ACL once before & knew it was mucho dinero, but wanted to do Memphis-Nashville Music Cruise. This is the 1st yr ACL has attempted this route, & omigosh, the timing needs improvement! The brochure isn't nearly clear enough that you hafta get there EARLY to see the music sites in either town. They offer Graceland pre-cruise ($$$), but no Sun Studio or Memphis Rock & Soul tours, etc. ...
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Sail Date: August 2021


Great People Beautiful Boat Rough Ports NO Internet

Review for American Countess to North America River

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Hummer13
6-10 Cruises • Age 60s

The ship is beautiful! Our room with private balcony was worth it. The food was plentiful and mostly good. The crew was mostly helpful. A few never smiled. (Bad contract maybe?) The Riverlorian was one of the best in the nation. Learned a lot. Entertainment on the stage was over the top. Weather was perfect! Room was well taken care of. Off ship Hop On Hop Off was good. Those are all the good ...
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Sail Date: August 2021


Puget Sound Cruise on the American Spirit

Review for American Spirit to North America River

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UMCADS
10+ Cruises • Age 60s

I selected this cruise because the route sounded interesting and it was all I could find last January. BIG MISTAKE !!! This ship reminded me of something you would find plying the Volga River in about 1975. Outdated and never up dated is the name of the cruise. Ship built in 2005 and not maintained very well. The staff for the most part were kids that had no idea what their job was. The food, if ...
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Sail Date: August 2021

Cabin Type: Cabin AAL


AQSC Puts the "Cuss" back in Customer Service

Review for American Countess to North America River

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raleepe
6-10 Cruises • Age 60s

Beautiful scenery, great entertainment, fair excursions, rude & inept customer service, and the most grossly mis-managed food service operation I’ve seen in my entire life. AQSC puts the “cuss” back in customer service. This was our 10th cruise (river and ocean) and by far the absolute “bottom of the barrel”. Here are my observations (from best to worst) and what you can expect from an AQSC ...
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Sail Date: August 2021


AQSC Duchess "Mighty Mississippi" - Red Wing, MN to New Orleans, LA

Review for American Duchess to North America River

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TinCan782
6-10 Cruises • Age 110s

Wonderful 14-day cruise down the Mississippi River for my wife and I. This was a retirement celebration re-scheduled from the same cruise last year which was cancelled due to Covid. The pre-cruise hotel in Bloomington, MN was nice and we were able to start getting acquainted with other cruisers. The pre-cruise check-in was smooth and easy. No Covid testing required, just show your ...
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Sail Date: August 2021

Traveled with disabled person


Upper Mississippi

Review for America to North America River

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rhflachbart
2-5 Cruises • Age 80s

To see the upper Mississippi River, The scenery was wonderful, the ship and crew tremendous. We traveled through numerous canal locks which drew many families to witness our passing through. One stop even had a band to welcome the return of "steam ships" to the Upper Mississippi. Menu and food choices were good. Happy hour was special with good food and drinks. Entertainment was also good during ...
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Sail Date: July 2021


American Empress, July 11-19, 2021: Cruising In The Time Of COVID

Review for American Empress to North America River

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Cyberchomp
10+ Cruises

July 8-11: Pre-Cruise First: my wife (“The Missus”) and I had a taste of river cruising almost a decade ago, sailing up the Danube on Ama Waterways. We had a fabulous time. But it’s a PITA to get from the West Coast to Europe. We’ve been on over forty ocean cruises on various cruise lines. We had never sailed the byways of North America. This was our reason to try American Queen. Not so ...
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Sail Date: July 2021


Senior Travelers Beware

Review for American Jazz to North America River

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texasground
2-5 Cruises • Age 60s

This was my first cruise with ACL. A friend invited me to join her and I gladly accepted. All my other cruises had been ocean cruises so I was excited about this new, river experience. We boarded the ship on July 4th in Memphis. I was immediately impressed by the beautiful décor and the friendliness of the staff. We were served a delicious lunch and set sail that afternoon. The first ...
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Sail Date: July 2021


Summer on the Mississippi

Review for Queen of the Mississippi to North America River

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Rrguitars1966
6-10 Cruises • Age 50s

Long time lurker, first time poster! We just returned from a cruise on Queen of the Mississippi ship (actually at the airport - flight delayed! Thank you American Airlines!) on the New Orleans to Memphis route. Overall it was an enjoyable cruise, but I will agree with some other comments I’ve seen on these boards that it seems the biggest struggle for ACL is having a crew that is trained and ...
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Sail Date: July 2021


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