10 Day Cruise: 2 nights at Paris Hotel before, 2 nights at Zurich hotel after. Exemplary staff were genuinely friendly and attentive and it set an overall friendly tone with all the cruisers. They truly went above and beyond to meet every need. Your cruise director will be a visible presence through the entire trip to make certain things run smoothly. Our director, Serge, maintained his energy and enthusiasm throughout the entire trip. Ship and cabins were always clean and pristine. French Balcony cabins (125 sq ft) are small but efficiently equipped. Our 3 suitcases easily stored under the bed, ample closet and drawer space. Beds were comfortable. We slept soundly and cabin was always quiet. Laundry service was swift and excellent. Hair and bath products were excellent. If you're from the US, bring an adaptor for the hotels and the cabin bathroom. Had an opportunity to take a peak at the below water level cabins. They are slightly larger (150 sq ft) then the french balcony cabins but layout is exactly the same. If a room with a view is a low priority, these are an amazing value. The food was incredible and fresh. There is a standard menu and a region menu. The region menu changes daily. Lunch buffet was extensive, healthy or decadent if you wish. While in port watched crates of whole pumpkins loaded onto the ship. And the following day, pumpkin soup was at the buffet. Fresh cookies, pastry, muffins always available for snacking at all times. Our ship Chef moved to corporate after the cruise, so we may have had an edge. Tours were perfectly coordinated and guides were all charming, spoke perfect English and made excellent recommendations for restaurants and chocolate. Viking busses are clean, comfortable, seats recline some. We paid for several tours, but even the free tours are great. Guests are free to explore on their own if they like. Everyone in Paris was so polite and helpful. Our hotel was small, had a view of the Eiffel Tower and a memorable breakfast buffet. We were glad to have an experienced driver navigate the streets of Paris. Versailles is stunning but mosh pit crowded. Loved this City and wished we had more time to explore. The Alps tour was a 12 hour nightmare. The tour was overbooked so 2 bus loads of passengers were crammed into the lunch location and the food was awful. The cog train experience might have been worthwhile had there not been fog. We never saw the Alps. The final blow was 2 tour buses descending onto a wood carvers shop. Think 1 ride open at Disneyland in the summer but it was cold and raining. Given the circumstances, I wish we'd had a choice to cancel and spend more time in Zurich. The Zurich Lindt Tour was the perfect wrap to the trip. If you love chocolate, pay for this tour. We were given cleaned pressed white smocks and hats and shown into a beautiful workroom. There were 3 large temperers at each table with white, milk and dark chocolate. With instruction (Thank you Hans!) we made, decorated and packaged champagne truffles. We were then taken to the factory store and given a discount on all the wonderful candy. You cannot get chocolate of this quality in the US, thus I shamelessly brought home a chocolate dedicated suitcase. Lots of laughter going through customs. All trips have good days and bad, but with one exception this was a 5 star trip and the most memorable travel experience of our lives. Hoping to travel with Viking again and bring another empty suitcase ..... Read Less

Our expectations for our cruise on the Rhone were high, but to our surprise Avalon exceeded these expectations consistently. The Poetry II provided superb accommodations in the Room 308 Royal Suite. Housekeeping and the wait staff were professional, thorough, and met any request quickly and completely. I would like to single out Jean-Loup Domart, our cruise director. He was professional, entertaining and totally focused on each guest and their comfort and satisfaction with all aspects of the cruise. Specifically, we were astounded by his follow-up on a personal problem that arose. We lost a souvenir hat on the ship and did not realize it until we were in Paris. Jean-Loup took our contact information and said that he would look into it. A month later, I received an email from him saying that the hat was found and he was shipping it to my home. Truly service above and beyond expectations. Jean-Loup represents the guest focus of Avalon and their goal to provide a superb cruise experience from food service, to meaningful and entertaining shore excursions. The typical guestroom is occupied by a couple whose age range is from 40 to 80. Most guests are in their late 60's to early 70's. Most guest are active and energetic and engage in offered activities. It was a diverse crowd form the US, Canada, Australia, New Zealand and the UK. Finding a friendly and sometimes entertaining conversation was never an issue and dining companions were diverse and interesting. My wife and I would recommend and Avalon cruise and look forward to future trips on different rivers. Read Less

Heard Avalon provided a very good river cruise. Had an excellent cruise director (Gayle Walter) and a very attentive crew. The trip was very organized and comfortable. Delicious food. The tour guides were very knowledgeable and friendly. A very relaxing way to see France. Disembarkation & embarkation went very smoothly. The crew had very good communication skills and were also just a lot of fun. My only criticism was the front lounge was far too cold all the time. Someone needed to turn down the air conditioning. We really enjoyed the included walking tours. Although the optional shore excursions are advertised far more effectively. While the hotels were beautiful, it wasn’t too encouraging to have a room at the Carlton in Cannes with a view of pipes and dirty standing water. At the same time the Carlton’s restaurant was terrific. I did not care for the old food caked onto the folding knife provided at the in-room bar. Gross! Seems to be a housekeeping issue. Loved everything about the Paris hotel. Read Less

We eagerly awaited our Tauck family trip as we had an extremely positive experience in the past. This was anything but positive- the boat was not able too maintain comfortable temperatures in the heat we experienced, the food was bland and even inedible at times- we ended up eating plain pasta and cucumbers off the kids salad bar, the nightly entertainment was nonexistent and disappointing. The service on the boat was fine, we just wished we had spent a week in a comfortable hotel room and missed an actual authentic and fun experience eating real French food and immersing in French culture. This was in No way a good value- we have deep regret trusting this company and we won't do it again. CAVEAT EMPTOR- this trip was the budget express. We are now looking to travel with reputable companies that stand by their name and product- it's not the cost, it's the quality of what is delivered. This was truly disappointing. Read Less

We chose this ship because we have a world cruise booked on her in January 2020 (she was the only P&O ship available for a world cruise). We wanted to test the water so to speak by booking this 3 day mini cruise where we had the same cabin we have booked on the world cruise. We were very pleasantly surprised, Arcadia is a lovely ship, smaller in size than we are accustomed to but we actually preferred it. It's much friendlier than larger ships where you actually talk to someone and then run in to them again on another day! The organization from embarkation through to disembarkation including a trip ashore by tender was amazing and hassle-free. The cabin (de luxe balcony) was very clean and comfortable, the entertainment was fabulous and the staff were always very polite and couldn't do enough to please. To be honest we weren't too impressed with the quality of the food in the Meridian restaurant although it was quite acceptable and I also found that the air conditioning throughout the ship was a bit severe. We were unable to turn it off in the cabin and there was no dressing gown provided, but to be fair I am a person who feels the cold very much and absolutely hates air conditioning. Nothing is ever perfect and this ship is the closest you will get I'm sure and we can't wait to sail on her again in January. Read Less

This cruise departed from Paris after three days there and visited several towns on the Seine River, including Pontoise, Vernon, Rouen and Honfleur. There were included tours to Monet's garden and the Normandy landing beaches. We visited the American Cemetery and the Caen museum as well. This was especially noteworthy as June 2019 marked the 75th anniversary of D-Day. Our days docked in Paris included a city tour and a walking tour of the artist neighborhood of Montmartre. There was ample free time in all places for independent activities. We have been on the Bizet before and it remains a lovely ship, holding just over 100 passengers. The food and crew are excellent, as has always been our experience on the many Grand Circle cruises we have been on. Our fellow travelers were good company and we enjoy the open seating in the dining room which allows for circulating to different tables and meeting more people than fixed seating allows. There were three Program Directors on board, each one served a group of less than 40 guests. They were all excellent and added greatly to the experience. I don't think most other river cruises have this feature. There were several special nights on board including a can-can show, a sun deck party evening and a strolling accordionist. The included activities list goes on and on, but you could just sit on the sun deck too if you wished. We had great weather and just missed the big heat wave in Paris that began on our departure day. GCT cruises are a very good value if you are somewhat flexible with your dates of travel. Their front office is a bit inflexible as they don't work with travel agents so you have to book directly with them. They also will not hold space so you have to book when you call for info, or else call back when you have finalized your plans. GCT can also be less than responsive to issues raised with them after booking, compared to other travel providers, in our experience. Read Less

From the moment you board, everything is provided - Service ( the crew are first class ) - Dining - ( the food is excellent ) entertainment ( very good ) Excursions and guides ( all well organised and very interesting ) the ship/cabins were spotless, The whole cruise ran like clockwork . No complaints whatsoever. From start to finish we did not really need to open our wallets. Our Cruise Director organised all the excursions personally . All the ports of call were extremely interesting and very enjoyable. Whilst the River Rhone is not the most beautiful of rivers, we all enjoyed the variety of towns visited. Lyon, Avignon, Tarriscon, just to mention three. The evening in Avignon was spent in the Popes Palace where we attended a concert given by a classical music trio ( harpist, flautist celloist ) this was absolutely brilliant, We are now considering where to go on our next Scenic cruise. Read Less

Scenic asked for our opinion after our first ever cruise. Here it is. The Bordeaux Affair was a fabulous cruise experience except for the total failure of the sanitation system on the ship, and partial for the remainder of the week. This failure was complete at times (leaving cabin toilets full of waste and no working toilets at all for an ENTIRE DAY). Sometimes the blockage was partial, however as our week went on, the smell of human waste increased in the hallway and was unsanitary and distressing. Our cruise director promised the entire ship would receive compensation - however for Scenic, this only amounted to an offer of 20% off everyone’s next cruise. The Scenic promise is a disappointment. We chose Scenic because of their reputation for excellence - and the cruise was excellent - however when an issue as large and disruptive as this happens - the customer should be compensated AND offered a discount on their next Scenic Cruise. The cruises are very expensive and with such poor customer service it is too risky to invest that amount of money again. It is a shame and we are very disappointed. Read Less

Our friends that are wine connoisseurs wanted to tour region. We wanted to see Monaco but this trip did not end up there as the brochure stated when we booked. We enjoyed all the stops and seeing so many wonderful places., especially the small, quaint little towns and unusual things like "Garden of Eden," organ concert in cathedral, wine tasting in a chateau, etc..... We also liked the French Balcony with views of the towns and countryside, however, it seemed that half the time we were double and triple docked with NO view. Did not like that part 'Wish river portion was longer. The ship was nice, we had talks every evening, outlining activities, etc, - those could have been shorter. It would be nice if tips were just part of the price. It is such an hassle/ordeal to worry about that at end of trip. Some companies include tips in price - much better. Read Less

We booked this cruise because of ratings. We did fibd out the ratings are only taken from Con de Naste magazine or whatever. The excursions were too short and a debacle. This ship had 0 and I mean 0 entertainment. I am 66 and was youngest passenger! The wine ans spirit package was a disaster! Wines NO ONE EVER HEARD OF , and were vintages no one WANTED! I love a great wine list and this was the worst ever on 12 cruises! The overnite in Barcelona is not actually an overnite. You are up at 3am to get on a bus to airport so you can wait 3 hrs to board your plane! The ship itself has very sterile Ikea type furniture with no charachter. A bland version of futuristic. I am calling this my biggest waste og 8 plus thousand dollarrs I have ever spent on a vacation! Followed by 6700 wasted going to St. Lucia at sandals. When you come back from a vacation you usually reminisce about your time. When we got home we were just angry and wanted sombodys ass for making it a waste of money and time.! Customer service at viking is a total joke! All the offer you is more trips at half off! Let me be clear, if offered a free trip on ocean cruise on Viking ,I would not go! I mean it and am not kidding! Also, I forgot, no tv, always searching or out. Only one person can have internet per cabin! Im not kidding! So blatantly stupid! Read Less

We chose this mini cruise as we were running out of annual leave - and although it was a short break the cruise company included a little bit of everything you might expect on a longer holiday. Very smooth embarkation at Southampton, and great new facilities on board. We had an ocean view stateroom on deck 2 which had not been updated in the refurb but which was fine. The highlight of the entertainment was the ice show, which we have seen before, but comes up fresh each time. Breathtaking. A great feature is the consistent quality of food onboard in the windjammer (wide selection) and the friendly service in the main dining room. There were only two port days, but easy access into and out of both Bruges and Le Havre meant we decided against further travel to Paris. The most important and memorable feature of our cruise was the amazing customer service and smiles from every member of the crew - they made the trip. We left the ship looking forward to a longer cruise with Royal caribbean n.ext year Read Less

Many of the advertised facilities and amenities on the Lyon to Avignon cruise on Uniworld's SS Catherine were not provided. When I embarked on the cruise, the suites and staterooms were not ready until 3.00pm and the only toilet/washroom facilities were those located adjacent to the ship's reception area. The washroom and its two toilets were filthy with wet floors, no toilet paper and towels, and with dirty refuse strewn around. I was obliged to go to the reception desk and request that the facilities be cleaned - and this is not something that a passenger/guest should be required to do on a cruise ship touted as a "luxury floating hotel". The heated swimming pool was closed for the entire cruise, the Bar du Leopard (purportedly a full service bar) and its bistro were closed on a daily basis until the evening and not open/staffed during the day - so, there was no advertised "light lunch" bistro alternative to the crowded buffet lunch in the large, main dining room. The advertised daily afternoon tea was non-existent and the "early riser" breakfast in the Coffee Shop consisted of only croissants and overly-sweet biscuits - no fresh fruit, yoghurt or other light breakfast foodstuffs. Very few passengers/guests want to consume unhealthy, sweet biscuits for an early breakfast. Coffee and tea were via a self-serve machine sans fresh milk. I had to request fresh milk and a small, single-use jug of milk was provided. There was no pillow menu in my cabin as promoted and the overly-soft pillows provided resulted in a sleepless night, plus the heavy, winter-weight duvet was ridiculous in 31 degree late-summer heat. The wait staff closed off all of the small tables for two in the main dining room, which forced guests to sit at large tables. I requested a table for two and one was set, but it was then frequented by other guests who also did not wish to sit at large, crowded tables. Only the one table for two was provided for the duration of the cruise, despite many guests preferring not to sit at tables in large groups. Uniworld advertises and describes it river cruises in superlatives: "6 star experience" / "no request too large, no detail too small" / "every detail of your time with us is flawlessly executed" / "truly exceptional travel experience" / "our guests deserve the absolute best of everything and the difference is truly in the details". The nightly on-board entertainment was ordinary, apart from one female entertainer (whilst docked in Lyon) with a very good singing voice and a large repertoire of songs. The excursions were largely walking tours with the exception of one interesting visit to peruse the interior of a local house in Viviers. An excursion to a truffle farm was a disgrace with only a handful of chairs provided for over 20 passengers/guests, which left a number of elderly and infirm persons standing in 30 degree heat in the farm driveway for over an hour - and, as the truffle season had finished, the promised display of truffle-hunting by truffle dogs did not eventuate. At the culmination of this cruise, I was not provided with any assistance to disembark and was instead told by the crew member staffing the reception desk to locate and retrieve my suitcase from the large volume of guests' luggage stacked in the ship's foyer - and to make my own way down a less-than-stable gang plank. No consideration for guest's safety was apparent and (as an older guest aged 70 years) this was a concern. Apart from the staff disinterest in ensuring my safe disembarkation, the crew overall were excellent and were very helpful and kind. At best, this cruise was a 3 star experience, largely due to the failure of Uniworld to provide facilities and amenities for which I had paid just under $5,000 ($700 per night). I enjoyed the cruise only because it was in France and the Rhone was devoid of the multitude of deep concrete locks located in the northern European rivers. When I wrote a letter of complaint post-cruise to Uniworld requesting a partial refund, I was offered only a Uniworld Cruise Credit of $350 towards a future cruise. I declined the offer as given what I believe to be a very substandard cruise on the SS Catherine, I do not intend to take any further cruises with Uniworld. Uniworld provided a number of justifications for its failure to provide the advertised facilities and amenities, including that the cruise suffered from "strict labour laws in France" that resulted in "restricted working hours" for the ship's crew. However, cruise passengers are entitled to be provided with the advertised and promoted facilities and amenities for which they pay a significant amount of money in advance. The cruise was not a "luxury cruise" and I consider it to be highly misleading, false and exploitative for any company to make superlative promises in print and online and then fail to live up to and/or fulfill those promises. Read Less

First night hotel in Monte Carlo then a four hour coach ride the following day to pick up our ship in Arles, in fact it took over 5 hours because of a crash on the motorway! Ships crew were there to welcome us on board and as we were late dinner was delayed but we had no time to shower and change! Cabin excellent and liked the position of the bed facing the window, nice to lie in bed and watch the world go by. Cabin furniture a bit dark and dated compared to more contemporary designs on other river cruises we have travelled. Spotlessly clean and the cabin steward was very helpful when I complained that the pillow was too soft, she managed to find me a firm one. Food and wine excellent, service attentive. Relaxed dining experience and not rushed in any way. On board entertainment good, enjoyed the local foods sample bought on board at Viviers. Daily pre dinner talk of the next day activities and port of call always informative. Service excellent, everyone very friendly and professional and eager to make the trip a memorable experience for us. Shore excursions guides were all knowledgeable and made the excursions very interesting and fun. Shore excursions about the right length of time. Read Less

Chose itinerary. Loved Provence countryside. Guided tours were always well paced, informative, and the guides were pleasant and very entertaining. The ship was contemporary simple; beautiful really with all the orchids scattered about. Can't say enough about the responsiveness of all staff on the ship. Cruise director, Tony, was outstanding, very involved, always a presence, and attentive to any questions or issues. Our bags were handled every step of the way; from our arrival to our departure. We enjoyed onboard tastings....cheese, wine, and confections. As a frequent large ship cruiser I found the river cruise by comparison to be more relaxing, the ship more friendly, the service more personal. No problems with motion sickness as the ride was smooth and motionless. The many locks along the way were a surprise and added to our adventure. A few hours at an outdoor market offered up fresh bread, cheese, dried meats, honey, nugat, and fresh picked strawberries and other produce. Thoroughly enjoyed the cruise and will consider this type of adventure again! Read Less

1st time river cruising, and after checking around, the dates suited us and we attended a dinner talk about Uniworld. The sailing date (29th April08-Days Bordeaux, Vineyards & Chateaux @ River Royale) that we took was promoted at the talk as an epicurean journey with fine wines, different from the other sailings. We booked our cruise based on that. Unfortunately, we were most disappointed to conclude that Uniworld over promises and under delivers....The wines were really not great (although these were regional wines) and what we had at the wine tastings at the wineries were much better, except for one winery in St. Emillion. On querying the sommelier on board, we were informed that the table wines were available at the supermarkets for about Euro 10-15 per bottle. Fine wines are not that cheap, no? The sommelier did produce another range on a later night, which was better. The others in our group found the wines served so unpalatable that they had to buy their own when there was an opportunity. (One of us is a great wine expert.) We were greatly disappointed with the food served. Portions were big and quality was just not there. There was hardly any french dishes/meals served except for the last night, the gala night. Hello... French epicurean meals was definitely mentioned at the presentation talk? When we complained, the restaurant manager's reply was that the cruise was catered for Americans! Well, that certainly put us in our place, as we were not Americans! There were Canadians, Australians, Mexicans, Spanish, English, Malaysians etc on board. French food is dainty & light on the servings, being more quality than quantity. In this case on the River Royale, it was all quantity that mattered. The fish dishes every night were pretty bad....one would think cruising up and down the river, we would get fresh French fish at every meal! The only thing that was actually good was the constant item on the menu every dinner, the steak, cooked American style! There was NO French dessert! We never had any escargot, truffle, fois gras, french specialites etc. White asparagus was in season which we saw in the fresh markets, huge stems, but we never saw them except finally on the gala night, on one dish(if you got lucky and ordered that dish!), and these were the skinny ones, 4 pcs only. Epicurean? So saddd... Dessert was another great disappointment as that is always my highlight, and being in France, French pastries & cakes are delightful. When did Uniworld think Bombe Alaska is a French dessert? Or brownies... you get the picture... it was American desserts all the way. And another great disappointment! You would think being in France, with all those utterly lovely bakeries, we would definitely get a variety of French breads for breakfast? NOPE! OK, the chefs were Spanish (the senior chef Manuel, who seems to be the PR guy) and a very young, junior sweet Bulgarian chef who tried very hard to cook whatever we requested. So, even if the kitchens can't cope or are unable to make those lovely French breads and pastries, all they had to do was go off the boat and get them fresh off the local bakers on the riverside! We saw quite a few, and these are beautifully delicious breads! Instead, we get American style croissants (huge and non buttery flaky - hydrogenated oils I am guessing), muffins, danish, etc... HUGE disappointment on the breakfast breads. The eggs benedict was done well, though not consistent (perhaps different chefs, different ingredients). First 3 mornings, it was creamy and delicious...after that, it was wateryyyy... Lunches were ok, nothing great, being buffet style. I enjoyed the salads and the cheeses and the Rose that was served. Funnily enough, it wasn't offered to us until the 3rd last day, when we noticed other tables drinking the Rose, then did we realised that it was served. We checked and double checked with our Uniworld agent about the laundry services and were assured that one can do self laundry without charge. When we were on board, we found out there is NO self laundry and everything was to be handed to housekeeping and were chargeable. The morning exercises were interesting, but only 30 min which does not do much. 30 min is just warm up! The "gym" was very small and I think there were 4 exercise equipment but no treadmill. One cross trainer and the other 3 were cycling machines. The rooms/cabins are the smallest I've ever seen (we took the window cabin and not the balcony, as the balcony eats into the room), but we have only cruised on the big ships. For my husband to pass at the foot of the bed, I either have to hop onto the bed or sidle to the side of the bed. And I am of petite frame and he is of average built at 5ft 8inches. There are 2 upright chairs at the window next to the bed, but one would have to put both legs up on the bed as there's no place for your legs. The bathroom shower is tiny! I hate to imagine how the bigger size men and women close the shower door let alone have a shower in there! Both my husband & I have to flatten ourselves literally along the shower wall to enable the shower door to close! Well, those are the bad points about this Uniworld cruise on River Royale. But of course, there are lots of good points too! The staff work really hard, doing whatever they have to do (and everyone has to lend a hand in everything except housekeeping & front desk seems to be standalone depts). The wait staff are serving at the bar, and then at the dining room and then back at the bar too! The wait staff were always cheerful and smiling, ever willing to assist or listen to suggestions/complaints and pour wines/drinks. At dinner times, one could see them working under pressure, with a few tables to wait on, so taking orders and serving and clearing took some time. We appreciated our sommelier's efforts, Nico, for trying to give us better wines at dinner but he was limited by Uniworld's regulations. He was most helpful and informative. The restaurant & bar staff were very hardworking indeed. Housekeeping was always excellent, kept the cabin very clean, topped up the lovely complimentary chocolates, and always gave extra water after my request on the 1st night. Very efficient and fast, in and out before we realised it! Toiletries were by Occitane but did Uniworld really have to screw down all the dispensers? LOL... The tours were very much enjoyed and were good. Very well executed, very good guides (especially our Irish lady guide) who made the tours very interesting, good and interesting wineries were visited, good lunch at a chateau, the optional wine cask factory visit was greatly enjoyed, the Remy Martin excursion was really worthwhile and enjoyed by everyone. The buses were comfortable, and the drivers were good. We greatly appreciated that Uniworld (Thanks, Pierre - Entertainment Manager) made extra effort to pick up our group upon arrival at the Bordeaux airport very late at night and a light supper was prepared at the bar for us. Due to unforeseen circumstances, our connecting flights were cancelled and we had huge problems getting another flight to Bordeaux. Entertainment on board was limited. There were 2 nights where we were entertained by different artists who came on board to sing (and these were good) and the rest of the nights, we had a resident singer, and she was good too. If it were not for the extremely disappointing meals & wines, I would give this cruise a 5 star rating... as it is 3.5 stars .. It was our first river boat cruise, so we had high expectations, having heard great things from friends and family members (but they did not sail on Uniworld). We purposely chose this sailing based on the selling point and description of "epicurean meals & fine wines" and to our great disappointment, Uniworld did not deliver on these 2 points. We were so looking forward to the French meals and wines on board. Sad to say, we felt very short changed on these 2 items. We will try the other river boat cruise companies next time, to different places and hopefully, have much better reviews to write about. Read Less

I researched thoroughly and came to the conclusion that Uniworld were the best in the market. I was not in anyway disappointed. The staterooms are a little tight (going to be refitted this winter and more spacious are part of the plan) but the bed and bedding was to die for, there was plenty of space for storage and loads of hangers for the 2 of us. The shower was also excellent, room service superb. We cannot speak too highly of the staff, they work very hard and always have a genuine smile. The food was the best, simply delicious and beautifully served. The bar staff were superbly trained, all were excellent but special mention for Marietta the Bar manager and the Sommelier Nedko, his wine tastings were interesting, informative and fun. Reception staff and crew members were ready to help at any time. Sharon the Uniworld Rep organised all the off boat excursions and did a great job. I would love to mention everyone by name but I am afraid this would go on far too long but they all deserve to be congratulated. We will certainly travel Uniworld again. Read Less

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Ship was beautiful, cabins were huge very spacious the bathroom was a very generous size with a amazing shower. The dining on board is the best dinning experience i have ever had the waiting staff very polite and knowledgeable regarding wines and dishes being served. The port of call were fantastic great choice with very knowledgeable guides who were happy to answer any questions along the way. Seeing the Eiffel Tower illuminated and sparkling was a great start to our cruise. Service we received from every single staff,crew member was brilliant. The whole experience from start to finish was seamless Entertainment was very low key which was fine, nice music playing in the background each evening. I would 110% recommend a Scenic Cruise to friend and family i can guarantee you will be blown away. Looking forward to planning another one and i know Scenic will be my first choice every time. Read Less

We just returned from a Cannes to Cannes cruise which stopped at ports in Italy, Corsica and Sardinia with excursions to Pisa and Mt. Carbonne in Elba among other offerings. This was our 1st Clipper cruise but we will sign up for another without a doubt. With about 200 passengers, a 3rd from the US and the rest from Europe mainly, it was easy and comfortable meeting each other especially with the open seating policy for dinner which we particularly appreciated. Due to minimal winds, we motored for the most part but when leaving a port, all the sails are down, the send off music plays and the magic is felt. We found the food very good and the room sizes quite adequate and comfortable. The staff from program director, waitstaff, cabin crew to the chef and captain could not have been more professional, friendly and attentive. We recommend this ship in particular but the Star Clipper line without reservation. The whole experience left me nostalgic and yearning to return even 2 weeks after it ended. Read Less

Why would I want to go to France and eat Costco food for 3 meals a day? We started bringing our own bread & dessert as these are particularly wonderful in France. What a shame to have missed out on fabulous fresh fish that we saw at many of the ports. Instead, we ate frozen strips of fish in 2 ounce portions (we could ask for a second piece, but sometimes with complaints from the servers). The first 2 ports were all closed up on the days we were there. We had way too much time in the departure/return port of Conflans where there is nothing of interest. We were in Normandy on the first day of scallop season. Unfortunately, the 175 of us were in a little restaurant having our lunch of fish (which was actually the best meal of the entire trip). The sole tour director, Sebastian, had his hands full with this many people. He did a fantastic job, but he was overworked. There were 2 injuries during our trip all due to the extremely large group sizes trying to hear the different local guides and walking on uneven pavement unable to see where one is stepping. One woman broke her finger on her fall. This is definitely a penny pinching organization. Read Less

This is our third barge we've been aboard with European Waterways. Each barge was very different, but the experience, service and cuisine were superb! It was especially fun to meet Florian and Judith again after our trip in 2015 aboard La Belle Epoque. We brought along two other couples who were new to hotel barges. Now they are as excited as we are about this experience. Our chef on this trip, Ollie, made the experience special. His mantra "butter, butter and more butter" will ring in our ears for a very long time. His cooking is magical! If you want to be spoiled, pampered (11 guests with 6 staff to indulge your every whim) then European Waterways will exceed all expectations. The boats are kept in bristol-fashion. Shore excursions were fun, especially going to Thursday morning market with Ollie to gather food for the day's meals. Two luxury Mercedes passenger vans shadow each barge, ready to take you anywhere you would like to go. It was also great fun and welcome exercise to hop off the barge on one of the bikes provided for each guest. We immediately began planning for our next trip with European Waterways. An excellent value for money! Read Less

We wanted a short cruise just to try it out - and without kids squawking so we chose Saga. Saga supplies door to door transport - very poor on the way there with a bad driver who nearly got us involved in a major accident but good on the way back. Luggage transfer is smooth - once it is in the car you won't have to haul it around anywhere. We had a balcony cabin - not worth it on the ship as the balconies are about as wide as a window box. The cabin was a good standard, very clean with comfortable bed and a walk in shower. Ship has main Pole to Pole restaurant, Verandah casual (but menu same as Pole to Pole at night), East to West which is extra so we did not try, fish and chips by the pool and afternoon tea in two of the lounges. Food was really excellent - a talented chef on board - amd with plenty of choice. Dinner seven courses if you wanted it - with included house wine which was OK, lunch at Veranda either a choice of three cooked things, barbecue grill or an extensive cold buffet. Very pleasant eating outside here. Saga makes much of tables for two being available - but in reality there are very few. We were lucky, being put with two other people we really got on with. We sat together thoughout There is no tipping on Saga ships.Staff mainly Filipino and apart from odd language problems excellent. If wi fi is important to you avoid this ship as mainly it does not work and the so called computer exper is clueless. Two pools -outdoor very chilly, indoor quite warm. Tea and coffee is help yourself from a machine - which we did not like much. Drawing Room a very nice place to sit. Plenty of loungers around the ship. Clientele definitely on the elderly side - bit like a seagoing care home. Entertainment a bit on the seaside concert party side - and is in one of the large lounges as this ship does not have a theatre. A good choice if you want an easy trip and need to be looked after. Read Less

We took advantage of a special offer via Imagine Cruising a company we use and trust for this river cruise.We arrived at Lyon and boarded quickly and were very pleased at our cabin which was spotless and very welcoming with nice decor etc.We enjoyed the pleasant public areas and especially the sun deck with good seating and a lovely shaded area with also small but well presented pool to cool off in everyday.All meals and most drinks are included and were of very good quality.We enjoy different cultures and the food offered and like to try different tastes and always found something tasty at meal times.Salads.meats,fish desserts.cheeses including the breads were good.Tea and coffee are available at all times. We visited the South of France area from Lyon through Avignon,Arles etc down to the Port st Louis area which was the only port to disappoint.We think this last stop should be excluded from the itinerary as it's too industrial in this part.We enjoyed two trips outside of the towns that we moored in the centres.the first was to the Camargue area ending up in the lovely little seaside town of St Marie de la mer which is beautiful.The second was to Marseille but was too rushed and a bit frustrating as we only had 25 minutes around the port area which was the most interesting part of the city. The clientele are largely German with a few other nationalities and about 25 percent British and there was little mixing ,probably due to the language barriers and it was difficult to communicate and people gathered in the evenings in their own language groups.I hoped for more mixing It was very pleasant to sit to enjoy sunsets and the passing countryside as we leisurely sailed the river.All the main cities including Lyon and Avignon are easily explored from the boat and we have lovely memories of these beautiful places. the evenings were simple with light music playing as we enjoyed the company of fellow cruisers with inclusive drinks and food at hand at all time. We will certainly river cruise again and we hope with Arosa in the future.104 Read Less

We choose this cruise because of the itinerary, reputation for luxury, food and wine, and the date of sailing. Ship: The ship's decor was okay but definitely could be updated in my opinion. There was a nice area upstairs that was used for alternate dining (the Blue Fox). It would be nice if this was an upper level bar, at least for part of the day. Cabin: The room, for a luxury cruise, was tiny, as was the bathroom. My husband and I are small people and we had to wait for the other to pass before moving about the cabin. The bed and linens were very comfortable though. Dining: The food was usually excellent, and if something occasionally was disappointing there were always other choices. We were however, very disappointed with the "fine" wine included with our cruise and the cost for premium wines was steep. Entertainment and Activities: There was an oyster tasting event on board which was excellent and a cooking demo on Caneles. It was nice to have a piano player in the lounge but the music was pretty much the same every night with the exception of a couple of nights of scheduled singers. The cruise manager did a great job of scheduling activities of varying levels, optional filler events, and downtime. Service: Our cruise manager was fabulous, she even assisted us in scheduling an excursion of our own. The staff was excellent, very friendly and accommodating. Ports and Shore Excursions: Excellent! It was nice that there were choices for different ability levels. The groups were divided into very manageable, comfortable sizes. The ports and shore excursions were very interesting and Uniworld hired excellent guides. I would definitely consider a Uniworld Cruise again. Read Less

This was our first French cruise and first with Emerald. Thanks early booking we had a Grand Balcony Suite and the unlimited drinks package on top of everything else. The boat is superb, well planned and appointed and all the crew are obviously very proud of it. We dined with the captain, who was charming. The food was excellent and the drinks plentiful. All the staff were very friendly and efficient, especially Robert in the bar, Gabriela our cabin steward and most particularly the tour director, Jana who worked tirelessly to make sure that everything went smoothly. The included excursions were good and the local guides very informative. We did not do any optional tours as this gave us more time to relax on the boat and enjoy the amenities and the weather. A bonus was the guided bike ride from Turnous to Macon which took place in beautiful weather. Overall this was an excellent trip with a company that prides itself on providing slightly different cruise experience. Read Less