This was our 8th river cruise however the only three were in France on Uniworld and because the other cruises involved small ships there isn’t a good comparison (the Viking Vietnam was outstanding).
We chose this because we had never been in Bulgaria or Romania and like wine! Except for Hungary our earlier experiences were in Yugoslavia in the 70’s so nice to see what had changed.
Other ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, welcome back from your recent travels. We appreciate you taking the time to share your honest feedback from your journey on board AmaVerde. We sincerely apologize if the noise...
The cruise was lovely overall and we will most likely do a second cruise with Ama. I do want to point out a few things that the majority of the passengers on our cruise found very annoying!
We never got a good description of what the excursions would include. It was very difficult to decide which outing to take with such limited information. For example:
1. On Sept. 14, we were docked in ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, Thank you for your feedback. We apologize for any instance where you felt misled. We take pride in our work and want to take care of all of our guests while they are with us. Your...
Sail Date: September 2023
Cabin Type: Stateroom with French balcony and outside balcony
This was our first AMAWaterways cruise. We typically ocean cruise with Seabourn and when we decided to try a river cruise we asked our travel agent, Which river cruise company is closest to Seabourn? Without any hesitation she said AMAWaterways. We choose the Flavors of Portugal & Spain because we had never been to Portugal and the website touted great food and wine while sailing the Douro. Based ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, Thank you for your feedback. Please know that on all of our European river cruise itineraries, which includes the Flavors of Spain & Portugal itinerary, we do include unlimited...
I had always wanted to visit Normandy . This cruise afforded me the opportunity. Staff was friendly and helpful.
Food was a DISAPPOINTMENT. 3 Dinners out of 7 were good. The rest NO. Presentation was lacking. Meals were inconsistent. Part of the enjoyment of traveling is dining. This was not the case on this trip. The Chef's Table dinner experience was very good and the special evening ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas...
We wanted to do a river cruise to Normandy and had booked one in 2020 which, of course, was cancelled. We chose AMADante because the line purports to have a "gentle walkers" option and the friends who we planned to travel with needed it. They ended up not joining us.
This was our first river cruise. The ship was about 1/2 full, around 75 passengers. Most of the passengers were American with ...
Response from SocialMediaA, Coordinator, Social Media
Thank you for your feedback. We apologize for any inconvenience your negative experience may have caused and will pass this information along to our guest relations department. If you would...
We chose this cruise as we’d had such a wonderful Danube cruise on Crystal Mozart in 2019. Unfortunately this AMA waterways cruise was not quite in the same league, but as it included travel and transfers we decided to give it a try.
We found the ship reasonably comfortable with very helpful staff. Included excursions were good , but many geared to the active, involving hikes and biking. We ...
We chose this cruise because our preferred cruise line, Windstar, doesn’t have river cruises. We also enjoy Tauck, but an AmEx agent convinced me AMA has the best river cruises. We are right now on the last two days of the Rivers and Castles cruise. The sites have been amazing- I can’t imagine a better itinerary. But a cruise is more than just sites. It is also the means of transportation, the ...
Response from SocialMediaA, Coordinator, Social Media
Dear VetteCity,
Thank you for taking the time to share your insights regarding your experience with AmaWaterways. We regret to learn our service came up short of your cruising expectations....
This cruise carried on for a second week with approx. 25 guests staying on for the second week. The trip started in Nuremberg and ended in Budapest.
We're not regular cruisers and joined friends for their 40th wedding anniversary and his 60th birthday.
We were in suite 330, category C and the room was fine (small but manageable). The shower was great (much better than our Azamara ...
Response from SocialMediaA, Coordinator, Social Media
Dear travelfun001,
Thank you for taking the time to share your most recent experience with us. We are disappointed to learn our fitness center and excursions did not meet your expectations,...
REVIEW: I am back from my May 23rd, AmaDolce Taste of Bordeaux. Lets just say I'm glad I sailed on AmaStella and AmaPrima previously. If this was my first Ama sailing I would never have sailed her again.
The bad:
The food offerings were far different from my previous experience. There were two main entrees in the evening to chose from, one fish and then one meat. Then had ...
We chose the Magical Christmas markets to see Vienna, Salzburg, and Nürnberg, to enjoy some Christkindlmarkts, and to acquaint ourselves with river cruising.
Ama has work to do.
The cruise administration as we approached our travel date was disrupted by the Woolsey Fire in the San Fernando Valley, where Ama is headquartered. Ama needs better contingency plans if they are going to stay in ...