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AmaLyra Review

Disappointment

Review for Europe River Cruise on AmaLyra
MuMu223
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Aug 2023

I had always wanted to visit Normandy . This cruise afforded me the opportunity. Staff was friendly and helpful.

Food was a DISAPPOINTMENT. 3 Dinners out of 7 were good. The rest NO. Presentation was lacking. Meals were inconsistent. Part of the enjoyment of traveling is dining. This was not the case on this trip. The Chef's Table dinner experience was very good and the special evening meal was good but the rest was very disappointing. The wait staff was pleasant but again they appeared to be short staffed. There needs to be more oversight on the part of the management of the dining room.

I was extremely surprised when we boarded to boat and were seated in the lounge. Staff came and offered small appetizers. No plates, paper napkins placed directly on the table and the appetizers plopped on the napkin. Just like a kindergarten class. That should have been the first clue.

Response from SocialMediaA, Coordinator, Social Media

Dear guest, We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas...

Cabin Review

Cabin was small but clean and comfortable

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