We chose the 20 day repositioning cruise from Vancouver to Ft Lauderdale mainly for an opportunity to relax and be pampered..not as much for the ports of call en route. My husband has mobility issues and we didn’t expect to do many excursions ( I did 3 and he, 2). We welcomed days at sea.
We chose a Signature suite because more spacious. The bathroom was lovely and we did like extra room ...
We chose this cruise because it fit in with other travel plans and we wanted to experience a Holland ship. Overall we had a relaxing time and would recommend.
Embarkation was reasonable, but there was a moderate wait for getting through customs and a holding room for getting on the ship. Overall it took about an hour and a half from entering the port to entering the ship (finished around ...
Paid for services not provided. The whole week the food was cold 95% of the time, fries cold like they just came out of the fridge, no options for food allergies or representatives did not understand, advertised room service but no one answered. I got sick the first day as food representative told me food was gluten free and turns out it was not. Days on port were cut hours and excursions ...
We have done a number of cruises with Holland America and always enjoy them. embarkation was smooth. Cabin crew were very good as was food. One of the staff in Tamarind remembered up from a cruise in 2017 which surprised and pleased us. Did not care for a couple of entertainers but not a big issue. Cruise director who we had sailed with twice before (Nick) is great and hope to see him again. ...
It is our first Holland America cruise. We knew it is more for mature passengers but we didn't care as we just wanted to try the Mexico Riviera cruise and the timing was right. We embarked from Vancouver and our check-in was a breeze.
Our oceanview stateroom with a large square window was very spacious but it was on deck one where most of their oceanview staterooms are located. The location of ...
We were booked on the first leg of this voyage, 16 nights to Hawaii, roundtrip from Vancouver. We have done this itinerary three or four times, but previously with Princess.
We are fairly experienced cruisers. I think this was our 25th cruise, with various cruise lines. We have tried HAL before. I suspect the issues we had are specific to this ship, not to HAL generally.
Pros: The staff ...
I chose the 27 day cruise to burn off vacation time and explore places I’ve never been. I don’t regret it at all. I travelled solo! Ship was clean and employees were organized. My cabin was immaculate and room stewards were attentive and pleasant. Dining room was awesome And organized from the matre’d to the waiter, busboy & supervisors. Staff were attentive and friendly. Food well displayed. ...
Myself and my travelling companion recently completed a cruise to Hawaii on the Eurodam (29 Sep - 15 Oct 2019). Our trip was the most disgusting travel experience we have ever had.
Our confirmed request for a table for two in the Dining Room was a shared table for four. After a ten-minute argument with our waiter on the first night, 29 Sep, I was told that we would have a table for two for the ...
This cruise was a big let down in almost every area. The food in the lido cafeteria was extremely poor. The food was tasteless and always cold. The service was slow with long lines. The dining room was just as bad. It took us 2 hours for a simple meal and dessert.
We ordered wine and an appetizer and never received the wine until the dessert arrived.
There was not much variety of ...
My wife and I have been HAL mariners for 9 years, taking an average of two cruises per year. For the last 3 years we have noticed a steep decline in overall service and are seriously considering cutting all ties with HAL.
Our last cruise to Hawaii on the Eurodam, was a final confirmation of declining service. The entertainment such as the country kitchen, had only a half dozen new shows for ...