This cruise was a big let down in almost every area. The food in the lido cafeteria was extremely poor. The food was tasteless and always cold. The service was slow with long lines. The dining room was just as bad. It took us 2 hours for a simple meal and dessert.
We ordered wine and an appetizer and never received the wine until the dessert arrived.
There was not much variety of entertainment on the ship or in the lounges. BB Kings and the piano bar were ok but it was the same for 11 nights (never changed). The long lines and waits for food shows what the service was like. The ship was clean and public areas were well maintained. Our cabin was what we expected and service was good. Our itinerary was changed due to weather so we visited ports we had already been to so we didn’t do many shore excursions. Of all the lines we have cruised with, HAL has been the worst. I would not recommend this line as one to use. Many others give you more for your vacation dollar. This was our second cruise with HAL but the last for sure!