Pros:
1. Ship is laid out nice
2. We had a mini suite. The bed was very comfortable and so was our suite. We would have preferred a "private" balcony. Ours did not have a ceiling.
3. Our stateroom attendant did a great job.
4. All the staff was very friendly.
5. Disembarkation went well.
6. Liked being able to order drinks from anywhere (albeit they took some time to get to ...
We have been on Ruby Princess 5 times since the restart of Cruising. The food quality in particular in the Buffet and Main Dining Room have been steadily declining. We were on Discovery Princess and were pleasantly surprised how good the food was. Ruby Princess does not have Hand washing stations installed in the Buffet. Even the Grand Princess have hand washing stations in the buffet. The Crew ...
My previous Princess cruise was so great, I booked my next right away. I honestly didn’t care where. Like the last, it was amazing.
The problems didn’t arise until the last day. I used a low-limit credit card for my onboard expenses (zero foreign transaction fees). An unanticipated number of unsettled authorizations put me “over limit.” I received a call in the morning of disembarkation and ...
We wanted to do a paddleboat River Cruise and our friend that owns a travel agency suggested we try this ship. The ship and the crew were fantastic. However, we found no out that people that booked in the month before the sailing were given room upgrades and up to $1000 credit. Apparently so many people cancelled due to the ports being closed because of high water levels that the line needed to ...
Dear last Spring break, We are sorry to hear that the cruise did not meet your expectations. If you would like to discuss this further, please contact our guest experience manager at...
We choose this ship because we love it’s sister ship, the Coral. This is NOT the same ship as the Coral. The huge two story Universal Lounge was removed, lots of cabins were added instead. The fitness room was moved from its larger upper deck view of the sea location to a smaller inside the ship lower down deck. It was a joke and people actually paid to use fitness studios in port to workout. The ...
Jacksonville to Charleston 12/21/18
I really, really hate being critical or complaining. But a realistic review of this cruise is important for others to read. I should have picked up on the lack of CC reviews of the Independence, but the timing and itinerary was perfect for us. This cruise was beyond disappointing. ACL advertises "perfect cruising". This cruise was not an example of ...
We chose this in order to see the Southern states of USA .We are experienced cruisers .The moment we set foot on this boat we knew it was not going to be very good.The boat smells musty and damp .When we were shoen the cabin I wanted to leave .We had Suite 509 .It was shabby,depressing ,dark and poorly equipped .We tried to change but the boat was full .
The experience in the dining room ...
Dear Mr. Barnet,
It is extremely unusual to hear comments such as yours. At American Queen Steamboat Company, we strive to deliver a river cruise experience that exceeds all expectations. ...
Went on Pacific Coast tour in October and I couldn't believe how horrible the buffet food was on this trip. I admit this is my second cruise on Princess and most likely my last as the thought of being on a cruise for a long duration and having to eat horrid food with questionable sanitation at tables each time we eat there is not my idea of vacation. The food was bland, dry, and at times tasted ...
This cruise was a big let down in almost every area. The food in the lido cafeteria was extremely poor. The food was tasteless and always cold. The service was slow with long lines. The dining room was just as bad. It took us 2 hours for a simple meal and dessert.
We ordered wine and an appetizer and never received the wine until the dessert arrived.
There was not much variety of ...
Our primary reason for taking this cruise was to see the ship. At 137,000 tons, this is the largest ship we have ever sailed on and it has some features we have never seen before. We have visited the ports many times so they were not a factor. We also feel that the entertainment on Royal Caribbean is usually superior to other cruise lines and hoped to see some good shows.
If you ever ...