1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Princess Cruises Cruise Reviews
Cruise Ratings
8,221
5,423
3,439
1,646
839
Sail Date: April 2019
this cruise was with a group on Utube ,however it turned out be a series of missed communications and bad service .nothing stands out about this cruise except the night we dined at the Crown Grill was fantastic ..My medallion did not work ... Read More
this cruise was with a group on Utube ,however it turned out be a series of missed communications and bad service .nothing stands out about this cruise except the night we dined at the Crown Grill was fantastic ..My medallion did not work very well it rarely let me into my room ,the apps were not working for me ,I had the medallion changed and reset but never really worked . However to be fair I never used the apps very much ,its just not convenient for me . The weather was great . The ports were very good but we never seemed to stay very long at them . We were in Mexico for about 10 hours . The use of tenders to get ashore although necessary was a pain . I did enjoy the comedian and the cover band . We did take two excursions one in Jamaica which was a tour of Islands wildlife. And one in Cozumel which was the sunset cruise .. All in all ok Read Less
1 Helpful Vote
Sail Date: April 2019
I've been waiting 50 years to go on a cruise and I hate to say that I picked the wrong ship and the wrong cruise line. The size of our mini-suite was great and the beds were comfortable but the furniture was rather outdated and worn. ... Read More
I've been waiting 50 years to go on a cruise and I hate to say that I picked the wrong ship and the wrong cruise line. The size of our mini-suite was great and the beds were comfortable but the furniture was rather outdated and worn. The couch was a tired green with a few holes and the furniture on the balcony needed an upgrade. The food in the buffet was worse than Golden Corral and there was very little entertainment on the ship. The three sea days we were bored to tears and ended up watching movies in our room each night. I guess if you are 75 or older you might enjoy this cruise with nightly Bingo and knitting classes or playing cards on deck but my daughter and I were so disappointed because we had heard and seen videos from friends who have been on cruises and were told of all the deck parties and all the fun activities on the ships. We never saw any or maybe if we would have known that there was a LGBT convention we would have picked another cruise because there were tons of activities for them or if we had known that 90% of the passengers were over the age of 70, we would have picked another cruise. I wish I could say that the dining was at least good, but I can't. The table we had assigned to us for the whole cruise each night sat over one of the engines I guess, because the whole table and all of our chairs shook every night except one and that is because we were still docked in St. Thomas. There were several menu choices each night but the food was just ok. I had again heard stories about how wonderful the food is on a cruise and how you come back home with a few extra pounds and I can honestly say that I didn't. Our two wait staff that we had for the week were super nice though. I have to give them credit for that. Siti and Dadang were great. The service on deck and out by the pool area was not so great. If you wanted a drink while sun bathing you had to go and get it yourself because there was never anyone walking around asking if you wanted a drink. Also if you decided to grab a slice of pizza, which by the way was the best thing I ate all week and needless to say we ate sliced pizza every day, you could never find anyone to bring you a glass of water or iced tea. It would have been nice if they would have at least had some sort of beverage stations set up around the ship to get a drink without having to pay $10 for an alcoholic one. I believe half the trip I was dehydrated from lack of water. Oh and let me fore-warn you to NOT TAKE PART IN THE TEETH WHITENING in the LOTUS SPA. WHAT A RIP OFF. We got suckered into it because we were told upfront that the cost would be $129 each for teeth whitening that would last 2 to 3 years. Well, after the process was done, you then get told that for it to last 2 to 3 years you have to pay an additional $249. WOW. So the $129 that I just paid is only good for a few days! So I broke down and bought the additional packets that were $49 for 12 treatments, which I was told was only good for 1 week of whitening AND WHEN I GET MY CREDIT CARD PRINTOUT THE GUY TAKES IT UPON HIMSELF TO ADD A $39 TIP. WOW was all I could say. The only good part about the whole cruise was the ports we visited. That was what I was most looking forward to was seeing the beautiful blue waters and that did not disappoint. We enjoyed a nice bus tour of St. Thomas and we had a great time walking through all the shops and open markets of St. Maarten. I will say that come Saturday morning, the day we got back to Ft. Lauderdale, I was up at 5am and ready to get off the ship! At least if you carry your own luggage off, you can disembark at 7:30 instead of waiting until 8:30 or in some cases 9:30 depending on what floor you were on. If I ever decide to go on another cruise I will certainly do more homework of the ship and will probably chose Royal Caribbean for sure! Read Less
Sail Date: April 2019
I chose this cruise over a Sydney to Melbourne one as had the need to go one way or the other (function in Melbourne). Unfortunately this ship is getting very old & has some challenging issues. The toilet wasn't working upon ... Read More
I chose this cruise over a Sydney to Melbourne one as had the need to go one way or the other (function in Melbourne). Unfortunately this ship is getting very old & has some challenging issues. The toilet wasn't working upon arrival to our cabin & also several times throughout the cruise causing me to have to visit a public toilet on multiple occasions, unfortunately for Princess many of these were also out of order. The lack of Happy Hour means that many people no longer mingle in the bars & we'd be happy for princess to bring this back, even if it was at an inflated price. There was a guy at the bag drop in Melbourne who was very odd, all I wanted to do was use his stapler to staple my bag tag on to my luggage, instead when another passenger handed me the stapler, snatched it & put it in his pocket & made me wait over 20 minutes for 2 staples (sarcastically thanking me for waiting after stapling my tags for me). Unfortunately we noticed the limitation of nip sizes when pouring drinks, whereas in the past they used & filled the large size of the jigger now they use the small side & only half fill it. If the alcohol is so much more expensive now, put the prices up, don't rip your passengers off. On the plus side the cabin was the largest we've had to date (6 previous cruises) and the TV was huge, shame it didbn't have the movies on demand like on the Diamond. Read Less
1 Helpful Vote
Sail Date: March 2019
We really wanted to love Princess. They charge and position their experience on par with other premium cruise lines. Let's not forget that Princess is owned by Carnival. We scored the Royal Princess two stars as a premium cruise ... Read More
We really wanted to love Princess. They charge and position their experience on par with other premium cruise lines. Let's not forget that Princess is owned by Carnival. We scored the Royal Princess two stars as a premium cruise ship - if they were a mainline cruise ship we would have scored them with 3 stars. First, items we appreciated: the spa was a good value and was overall a great experience, the adult pool wasnt always warm on cold sea days however we appreciated the relaxing option away from kids. Items that disappointed: Food was much better on Celebrity cruises in the main dining rooms, buffet and the specialty restaurants. We had rubbery veal one night, over cooked fish another night and a veggie burger that was essentially a mash potato patty. There were no egg white breakfast options, no turkey sausage or turkey bacon. No omelette station. We only have desserts on vacation so for us desserts are a highly coveted thing: the ice creams were consistently of the cheap variety that melted quickly and chocolate cake wasn't always available even in the buffet. The Afternoon Tea was a joke - all the items were readily available in the buffet. The ratio of server to table was terrible. We sat starving (we had skipped lunch for Tea.. we waited forever for food to come by our table and after 10 minutes of disappointment we went to the buffet. In all fairness we tried specialty dining for 3 nights and one of them was exceptionally good at Sabatini's. One of the main dinning meals on lobster night was pretty good. The phone app with their ship map didn't work except on the last day of the cruise. The tendering process was messy and took three hours to get everyone off at Cabo San Lucas. They used the life safety boats to get us off the ship and they were really slow. Consequently, we ended up missing half of our excursion. When we were tendered back to the ship they used a third party service which was much faster. So missing our excursion was entirely avoidable if they had planned ahead for the third party tendering service. The only logical explanation was a cost savings by using their own life safety boats. Comparing Princess with Celebrity, Royal Caribbean and Norwegian, we ranked Princess in last place for the overall culinary experience. Most days I like I was on a diet because menu options were generally unappealing. At the end of the day, we felt that being owned by Carnival was evident based on the many small details that when added up equalled a below average 7 day experience. Read Less
Sail Date: March 2019
we chose this ship because it was new but it is badly designed you have to go to different floors to get from one end to the other end of the ship food was average would not sail again on this one found the sun and diamond princess ships ... Read More
we chose this ship because it was new but it is badly designed you have to go to different floors to get from one end to the other end of the ship food was average would not sail again on this one found the sun and diamond princess ships are better. Not enough cover around the pool area dance floor between the pools was a wasted space not enough seating for 3500 people no entertainment on pool decks just movies no good for families used passengers as entertainment with line dancing every day played lawn bowls in front of lifts .this ship is ok if you are over 70 and you like gambling or wake up in the morning have breaky then lay at the pool and sleep until lunch have lunch then go back to the pool and sleep until dinner when you have finished dinner they are ready for bed same again next day. Read Less
1 Helpful Vote
Sail Date: March 2019
Too many unattended children. Children running in halls, children swimming and drinking water in hot tubs. No parental supervision. Princess did not address the children running and being unattended in the hot tubs-sign posted "no ... Read More
Too many unattended children. Children running in halls, children swimming and drinking water in hot tubs. No parental supervision. Princess did not address the children running and being unattended in the hot tubs-sign posted "no children in the hot tubs." Luggage did not arrive to room until 3 hours after we left port. Luggage was being delivered to rooms at 7pm after we left port at 4pm. Food was very good. Buffet had great selections. Entertainment was great. Movies on Demand was awesome. The movies were available on your big screen TV in the cabin after it was shown on-board atone of many locations. Ship was clean and service in the buffet area was very good for drinks. We had a port issue at the Caymans. We had tenders at the South Port which is rarely used. Waiting for a tender the lines were long in the sun. Princess supplied cold water, a cold rag and umbrellas for the hot sun. Carnival Vista was also at the port and their passengers were not offered anything while waiting in the long line for the tender. Read Less
Sail Date: March 2019
This was a return visit on the same journey. Decided to upgrade from an ocean view cabin, to a mini-suite with balcony. On arrival our toilet was blocked and flooded our bathroom and wardrobe area. This blockage took some hours to ... Read More
This was a return visit on the same journey. Decided to upgrade from an ocean view cabin, to a mini-suite with balcony. On arrival our toilet was blocked and flooded our bathroom and wardrobe area. This blockage took some hours to resolve. Bathroom was mopped and cleaned however, the unpleasant feeling of having had the toilet overflow and spill onto the floor never left my mind. Room was flooded again, early in the trip, by an outside source. Remained damp and smelly for many days, even after being reported a number of times. The passage outside of our room was also flooded and smelled atrocious throughout the cruise. Was grateful to get off the ship, when we finally made landfall after 4 days. Spent all day everyday off the ship, when in port, as I had concerns for my overall well-being. Trip was so unpleasant and depressed my holiday mood, that I was unable to participate in any of the onboard activities. Loved New Zealand and all of the tours that I participated in. Ship life was abhorrent. Next time I will fly. Read Less
Sail Date: March 2019
This was one of the worst Princess cruises I have ever been on. The music in the lounges was old and tired and lacked any type of variety, the onboard activities were sad, to say the least. Princess really needs to get past the love boat ... Read More
This was one of the worst Princess cruises I have ever been on. The music in the lounges was old and tired and lacked any type of variety, the onboard activities were sad, to say the least. Princess really needs to get past the love boat theme, there is a reason that show is no longer on the air. The cabin was as expected. The production shows and comedians were good. I would like to see princess do what Carvinal has adopted with their comedians and have an early G-rated show and then a show later that is more R-rated. No sports type bar on this ship and no attempt to cover the NCAA championships anywhere other than on TV in the cabins. As far as service goes, it was up to par, but the waits of up to 60 min to get seated using anytime dining was anything but acceptable. Best food on the ship, in my opinion, was at the Grill. Read Less
1 Helpful Vote
Sail Date: March 2019
Entertainment was terrible. Movies were for teenagers. Activities were for 3 year olds. Cabins are clean. Couldn’t get off in Nicaragua because of wind. Smoking area on 15 is uncovered, and I got hit 3 times with chairs sliding in the ... Read More
Entertainment was terrible. Movies were for teenagers. Activities were for 3 year olds. Cabins are clean. Couldn’t get off in Nicaragua because of wind. Smoking area on 15 is uncovered, and I got hit 3 times with chairs sliding in the wind..and it’s also a walking deck. People were complaining we were smoking up there. The indoor lounge was packed with smokers, and the ventilation was poor. No sports bar. You had to be in your room to watch sports on T.V. Food was good in the buffet and had great staff. Anytime dinning you were given a beeper to be called when a table was ready. It took about an hour, so we ended up eating in the buffet everyday. The Coral Princess is one of the Princess fleet that I will never go on again. Felt like I was steerage. Bought cigarettes on ship 3times and each time, they were a different price. Check your receipts Read Less
Sail Date: March 2019
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst ... Read More
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst food, bar none, I have ever had on my approx 20 cruises. Extremely limited menu, gristly meat and over-rich sauces. The Guest Relations staff gave incorrect information with amazing regularity - they need additional training and to learn to say "I don't know" instead of giving misinformation. The theater entertainment was mediocre, as was most of the bar and piazza entertainment. The volume of all music throughout the ship was many, many times too loud for enjoyment, as were the mid-ship movies, which I could hear from my aft balcony. I felt sorry for the performers at Crooners because they were completely drowned out by the performances in the Piazza. I am used to pricey shore excursions, but these were way out of line for the value received. We were appalled at the many totally incorrect Trivia answers (yes, we looked them up after) given with absolutely no room for discussion. The moderators were also super quick and allowed no question repeats before the checking process. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Email me when prices drop