"Everything was clean; and on the floor service staff was friendly and hardworking, we ended up feeling sorry for them because of the long hours they work with no days off.Restaurants and the food was relatively good and buffet offered a lot of options so no complaints there...."Read More
As a first time cruiser from South Africa, our family did the European cruise which was absolutely amazing from the ports we stopped at and being on the ship as a family. We enjoyed our time together although we were shocked at all the additional service fees charged from mandatory daily service fees (on top of an all inclusive package) as well as purchasing anything onboard e.g. a coke is ...
This was my second cruise with Costa. First one was with Smeralda . Check-in and access of the cabin worked well. Deck 2 insides. The journey from Copenhagen Danmark to Tarragona Spain went perfectly.
The cabin was okey, interior grey but the bed was really good. The food is varied, the breakfast and lunch buffet is tasteless ,hot food is cold when you have found somewhere to sit. Restaurant ...
If you are English speaking and want to take shore excursions don't book a cruise in Europe with Costa, Due to the lack of Numbers of English-speaking passengers there are very few excursions that are available, but you don't know that until you are on board and in most cases, you are advised a day or two before. The tours that you may be able to go on are with a guide who speaks at least 2 ...
After 3 years of wait book a 2 week cruise from Kiel to Marseille
Start with food or the lack of you have to ask for everything (yes everything) even salt and pepper shakers. The dinning room is not much better
The service was ok and the excursion were good when they didn't cancel the ones you picked
Room was normal size with a non working fridge and a window view of a deck ...
Staff was kind and helpful, very clean. Cabin and corridors are cleaned daily. Restaurants on 5 and 9 floor was cleaned permanently.
We were informed about everything by daily news.
Very nice. Information desc was available all time.
It was possible to eat 7 am - 10 pm. But in case of trip outside of ship, from 3,30 pm to dinner time, nothing to eat except cakes and bagetas. Nothing for ...
Staff is from the Philippines and they could not care less about the customers. They are paid very little money so obviously job is not made properly. We had a baby with us and one time we were asked to leave the dining room since there was no place for us and the baby. Food was great on a few occasions but twice we had to go sleep hungry since the food was inedible. I asked the refund for the ...
The cruise was chosen as part of travel package. I have cruises before, but this was the worst for the following reasons:
- Lack of food choices and repetitive. They serve pasta and spaghetti with light sauce, lack of flavouring
- Entertainment all in Spanish (good for South American passengers)
- Day of departure (must leave room by 8am)
- Restaurants- can not chose where to sit and ...
A last minute purchase, at the urging of my wife I took the plunge (so to speak) and bought our 14 day Buenos Aires to Rio De Janeiro cruise. By the time I got to the actual purchase pickings were slim and I had to agree to have my cabin selected by the Costa staff. I bought the tickets, and only a few days later got to sit down and read reviews of the Fascinosa.
I actually told my wife "I'm ...
We chose this cruise to extend our warm weather holiday and because the dates worked.
We had just come off a 19 night Ft.Lauderdale - B.A. cruise on the Royal Princess plus a 2 day visit to Iguazu Falls.
Your first impression starts at the cruise terminal check in which is disorganized.
Once on the ship we were pleasantly surprised at the size of our premium balcony ...
We chose this cruise, because we wanted to visit a bit warmer places before winter. It was really a great decision. Food was delicious and our service (waiter) was really, really kind. It is always a lot of food to eat and everyone can fine something for himself. We liked activities for children and other things on the ship. We enjoyed every single minute on the cruise. Ports and excursions were ...