Costa Fascinosa Review

-- / 5.0
Editor Rating
112 reviews

Beautiful ship but the additional costs are exorbitant and leave a bad taste

Review for Transatlantic Cruise on Costa Fascinosa
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Travel Queen SA
First Time Cruiser • Age 40s

Rating by category

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Family
Value for Money
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Additional details

Sail Date: Sep 2023
Traveled with children

As a first time cruiser from South Africa, our family did the European cruise which was absolutely amazing from the ports we stopped at and being on the ship as a family. We enjoyed our time together although we were shocked at all the additional service fees charged from mandatory daily service fees (on top of an all inclusive package) as well as purchasing anything onboard e.g. a coke is advertised as 4 Euro but you would end up paying an extra 0,60 service charge and that went for everything you paid for! Imagine paying 40 Euro for a picture! Just some of the exorbitant additional costs we came across.

Embarking and checking in was relatively easy but when we got to our cabins, we found that my suitcase and my brothers suitcases were broken between leaving them at the port and to our cabins. We reported but no apology or accountability for that so we were left to figure it out ourselves.

Restaurants and the food was relatively good and buffet offered a lot of options so no complaints there. Everything was clean; and on the floor service staff was friendly and hardworking, we ended up feeling sorry for them because of the long hours they work with no days off. Entertainment was average for theatre - the acro show was the best and the band at piano bar was great.

Cabin Review

My cabin was wonderful, had a window, was spacious and always cleaned.

5 Helpful Votes
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