Costa Firenze Cruise Reviews

-- / 5.0
Editor Rating
14 reviews
Cruiser Rating
2.9
Poor
14 reviews
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Featured Review
Terrible food but beautiful route
"If you’re going to take this cruise due to the route or timing, then best go for the pizza at their payable afternoon-only restaurant La Nostra Pizza.We have to say that this was the worst cruise (of 7) that we’ve been on from the food perspective...."Read More

CruisewithfamilyJ

6-10 Cruises

Age 40s

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1-10 of 14 Costa Firenze Cruise Reviews


British customers on Costa cruises

Review for a Europe - Western Mediterranean Cruise on Costa Firenze

Jeffrey Jeffrey1947
10+ Cruises • Age 70s

The ship is fantastic, the cabin great. Cabin staff, bar staff and restaurant staff excellent. The food was adequate, but not exceptional, we resorted to eating in the speciality restaurants on a number of occations to relieve the bordom. At dinner we could not get menues in English but other nationalities did not have this problem. We were treated with disrespect, in the form of racism by the ...
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Sail Date: November 2023


A great cruise and I am not sorry that the ship will leave the fleet.

Review for a Transatlantic Cruise on Costa Firenze

At7Seas
10+ Cruises • Age 50s

I know Costa as a place for great Italian food, vibrant entertainment, beautiful ships and a well functioning service. Now I took just a short time out on a repositioning cruise around Western Europe. I wanted to sail on Costa Firenze, because she and her sister Venezia caused very positive and very negative reactions and I wanted to have an impression on my own before the ship will leave the ...
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Sail Date: September 2023


Great cruise

Review for a Baltic Sea Cruise on Costa Firenze

cruisingmatze
6-10 Cruises • Age 20s

We took a cruise with Costa Firenze in July 2023 from Kiel to North Europa (Denmark & Norway). It was our first cruise with Costa and we were a little bit sceptical as our last cruise with a italien cruise company (MSC) was a huge disappointment. Embarkation in Kiel was really smooth, friendly stuff and everything great organized. Within 20 mins we were on Board. On Board we were welcomed by a ...
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Sail Date: July 2023


Terrible food but beautiful route

Review for a Baltic Sea Cruise on Costa Firenze

CruisewithfamilyJ
6-10 Cruises • Age 40s

When one doesn’t eat well, one doesn’t travel well. We have to say that this was the worst cruise (of 7) that we’ve been on from the food perspective. For Italians, this should be seriously embarrassing. If you’re going to take this cruise due to the route or timing, then best go for the pizza at their payable afternoon-only restaurant La Nostra Pizza. It won’t be your best pizza, but it’s ...
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Sail Date: June 2023

Traveled with children


A week night mare

Review for a South America Cruise on Costa Firenze

Renata Buzhar
2-5 Cruises • Age 40s

I did the cruise in Brazil, 26/03/23 to 02/04/23. The food was horrible, there was queue for absolutely everything. 30 to 40 min in the queue to eat. The a la carte restaurant wasn't good either. My partner got food poisoning, later one we discovered more other 20 got food poised. And a boy that have to be put on a drip. The drinks, was like a Russian roulette, you never know what you ...
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Sail Date: April 2023

Cabin Type: Classic Balcony


costa Firenze

Review for a Europe - Western Mediterranean Cruise on Costa Firenze

julia lemmens
10+ Cruises • Age 70s

Never again Costa, after 10 Costa cruises the measure is now full. We were not the only ones, heard several people say: never again Costa. What a disappointment: - Embarkation: 6 hours in the heat, no information what was going on, finally your turn, but sent back for mandatory Corona test (no mention at booking or at the entrance for check-in), again to the counter and then again with ...
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Sail Date: April 2023


Costa Firenze in South America

Review for a South America Cruise on Costa Firenze

emucel
2-5 Cruises • Age 20s

This is the fourth time me and my family have been to a Costa Cruise and we had a different experience. Even though Costa Firenze is a brand new ship, entertainment was lacking when compared to my previous Favolosa and Fascinosa experience. Had a great experience with our schedule dinner, food was good and service was great - a special thank to Roy Samir and Dondde, who were kind and ...
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Sail Date: January 2023

Cabin Type: Premium Balcony


IS THIS THE FUTURE OF CRUISING?!?

Review for a Mediterranean Cruise on Costa Firenze

Angiebru
6-10 Cruises • Age 50s

We chose this cruise based on the itinerary. We have cruised many times on several different cruise lines. We appreciate the ups and downs of cruising and have come to learn what to expect and not expect. That said - this is not necessarily a criticism, simply a fact. If you are an English speaker, DO NOT TAKE THIS CRUISE. Sadly, we were ignorant of this. Let me be clear. WE were the ...
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Sail Date: November 2022

Cabin Type: Classic Balcony


Beautiful new ship, bad services

Review for a Mediterranean Cruise on Costa Firenze

jhfh
10+ Cruises • Age 60s

I chose this cruise due to the itinerary because I had already done other cruises on the Mediterranean and I didn't want to repeat the same ports. The ship is new and very beautiful. However the pools are small and there are only two jacuzzis. In the cabin (I bought two cabins with a balcony) there is no fridge (first ship I see this!). The food is good, but the company's services are terrible: ...
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Sail Date: September 2022

Cabin Type: Premium Balcony


STAFF SUPER HELPFUL BUT EVERYTHING COST EXTRA (FOR US ENGLISH SPEAKING)

Review for a Mediterranean Cruise on Costa Firenze

duzie316
First Time Cruiser • Age 30s

Overall the staff was great and always willing to help and super friendly. The ship was clean and the food was pretty food However, the first time on a cruise we did not know what to expect. Unless you are at the buffet/free restaurant at specified times. Be prepared to pay for everything. Including water by the bottle. I would say to enjoy your time on the ship without having to worry. ...
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Sail Date: August 2022

Cabin Type: Classic Inside


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