11 Helpful Votes
Sail Date: September 2016
We chose this particular cruise because of the ports of call. I'd previously sailed on a short voyage with Royal Caribbean whilst in the USA. This was about 10 years ago and had a great time so no reason not to try them again. ... Read More
We chose this particular cruise because of the ports of call. I'd previously sailed on a short voyage with Royal Caribbean whilst in the USA. This was about 10 years ago and had a great time so no reason not to try them again. Check in was speedy and efficient . I was pleasantly surprised by the size of our cabin and also the amount of storage which had enough even for me! It was perfectly clean with a really good sized bathroom considering it was on a ship, with an added bonus of having a shower which didn't make the rest of the bathroom disappear in a fog of steam. We brought our own toiletries as I'd read that these were minimal. The bed was really comfortable with good quality bedding. We had a window and it was great to look out to view the sea and the ports we'd docked in The ship was smart and well decorated and both my partner and I felt happy to be aboard. I'd been apprehensive because of negative reviews I'd read (after we'd booked). Maybe these reviewers had had a bad experience which clouded the whole trip? Entertainment was mixed although the Ice Show was great. Also a couple of the performers were really good. We like quizzes so did a couple of those. To be honest there wasn't enough time to do everything but that's hardly a complaint...... We asked for a table for two for dinner in the Sapphire Restaurant but unfortunately that didn't happen and we found ourselves on a table of eight. That said every meal was hugely enjoyable because of our new found companions. Great company and much laughing when swapping the days experiences. I've been to some really good hotels and restaurants and think that I can judge the quality of food etc. so whilst not Cordon Bleu, the food at every meal was certainly tasty and really well presented. The service at every dinner without exception was excellent We also ate in Chops Grille, Giovanni's Table and Sabor Mexican, all serving excellent food and a fabulous experience with service to match We used The Windjammer Café several times. This was busy but we always found a table and these were cleared fairly promptly. Food was varied and good quality. We were surprised though by the extra charge of over 4 dollars for fresh orange juice. Café Promenade served great tasting sandwiches, pizza and baguettes as well as desserts. This was welcome when we didn't want to venture to the Restaurant or the Windjammer or maybe coming back after a trip ashore but too early for dinner Drinks on board are expensive. We had a 'select drinks package' at almost £400 per person which I also thought pricey and only covered wine, beer and soft drinks, We were told by our travel agent that we both had to have the drinks package in order to gain the on board spend which more or less was taken by the gratuities of over 13 dollars per day. Not the fault of Royal Caribbean. My partner thought the package worthwhile as although not a big drinker he does drink both beer and wine. I drink wine but enjoy the odd cocktail or two. With hindsight I wouldn't have the package or would buy on board. I would also cancel the gratuities and pay at the end an amount thought appropriate. We travelled out of school holidays so the cruise was more or less adults only apart from some under 5's. The cruise could have been a completely different experience had we been on board during the school holidays. Sunbeds were sometimes hard to find but on the couple of occasions we needed them we always found them. The excursions were fairly expensive but sometimes needed in order to go further afield, e.g. Rome which is a good 1.5 hours away from the port. We mostly did our own with a couple of trips pre organised. The time spent in port was sometimes not long enough and a couple had really early starts with boarding again at 2.30 p.m. All in all we would have preferred more time to explore and next time will take more notice of length of time in port. We've learned from this cruise what we would and wouldn't do next time To summarise, a fabulous holiday feeling perfectly at home on a great ship which I wouldn't hesitate to recommend Read Less
14 Helpful Votes
Sail Date: September 2016
This ship was recommended by friends who have cruised for years. Some of the positives: Embarking and disembarking was excellent. The food and service in the main restaurant was excellent, the extra charge for the speciality restaurants ... Read More
This ship was recommended by friends who have cruised for years. Some of the positives: Embarking and disembarking was excellent. The food and service in the main restaurant was excellent, the extra charge for the speciality restaurants was well worth it. Can highly recommend Chops; went there three times. The food in the Windjammer was good and catered for all. Downside, it was like a cafeteria, and on port days it was crowded at lunchtime and seats were hard to find. Best to go later when the rush was over. If you like club entertainment you'll like the shows. Personally not to our taste and skipped them. The bars were OK, Staff knew where they would be getting their tips and looked after those customers very well. I would have like a free tour to see the bridge and other focal points on the ship but there was no way we were going to pay $110 each for the privilege. Beware of the 18% gratuities that are automatically charged to your account. If you don't want to pay them you can get them removed. Packages are a rip off. You are hounded as soon as you get on board, study them carefully before purchasing. Beware of the merchandise for sale, The mark up price is ridiculous and products are much cheaper on shore. Had a cut an blow dry in the salon, worse cut I have ever had. Shore excursion are a personal choice. We chose some guided and some on our own. I think it's what works best for you. I would go on a cruise again but in a few years time. I haven't got the cruising bug just yet. Read Less
2 Helpful Votes
Sail Date: August 2016
Always wanted to see the Norwegian fjords & we hoped by going in August (albeit late August) we would have decent weather. We had been to the Sounds in NZ on a stunning day in March on Radiance, so were hoping our luck would hold for ... Read More
Always wanted to see the Norwegian fjords & we hoped by going in August (albeit late August) we would have decent weather. We had been to the Sounds in NZ on a stunning day in March on Radiance, so were hoping our luck would hold for Norway. But it didnt, it was grey & moist most of the time. But we still had a great time! Our cabin as at the very front of the ship, under the brdge, so we had the same view as the captain, very good! First time we've not had a balcony cabin, we didn't really miss it as the weather wasn't good enough to sit out, but the room was rather stuffy & we were glad we took an air freshener along. The ship was fine, food was good, staff were great. We didn't feel the need to eat in the upgraded restaurants as the MDR was excellent. No issues at all, except not enough seats in the Schooner Bar for the ever popular quizzes. The ice show was brilliant, first time we've seen something like this on the high seas. Fanastic energy. Only went to a couple of shows as odd timings didn't always fit in with our enjoyment of dinner, but the Michael Buble tribute act was good. We had the drinks package included in our booking, the wines were very basic so my husband upgraded his to get a better choice. I cant say it would be worth buying the package if it was not offered as a freebie, Had to take ships xcursion on Flam railway as RCC had bought up all the tickets! It was so overpriced, compared to a train ticket from the station or train website! It only included as an extra a cold waffle with jam & cream plus a lukewarm coffee in a very poor quality run diwn hotel with ONLY1 toilet for ALL the passengers from the excursion...awful! Read Less
9 Helpful Votes
Sail Date: August 2016
This was our second trip on Navigator of the Seas. We wanted to do a Norwegian Fjords cruise and this was one of two options offered by Royal Caribbean. Embarkation went very smoothly. We were allocated inside cabin 3029 which was ... Read More
This was our second trip on Navigator of the Seas. We wanted to do a Norwegian Fjords cruise and this was one of two options offered by Royal Caribbean. Embarkation went very smoothly. We were allocated inside cabin 3029 which was located where the old Disco would have been - Sabor was above us. It is a quiet location (though we occasionally could hear someone next door snoring!) and we had no problems; plenty of storage space for us - comfortable beds and good air conditioning (we like a cool room). We had a kettle in the cabin and the steward (whom we only saw on the first night that we arrived) kept replenishing milk and tea (no coffee provided). The one thing that I would state categorically is that the crew are incredibly hard working and really do want you to have a good holiday. One complaint I have is lack of seating. After dinner or a show, it was always a problem to find somewhere to sit. Entertainment: The Royal Caribbean Orchestra are excellent, the singers, dancers and musicians were fine and the Ice Dancing show was very professional but overall the other acts, with the exception of the Michael Buble tribute, were not of the usual standard. The singer in the Two Poets Pub, Paul Sainsbury, was very good but by the end of a week became quite repetitive. The pianist David Curtis, in the Schooner bar was a good musician and singer but spoiled my enjoyment of the music by constantly ad-libbing and adding his own (questionable) twists such as passing remarks on unsuspecting people passing by. What he failed to realise is that he made fun of someone who is possibly in the early stages of dementia by singing "does he know where he's going to?" when he became disoriented and I would urge him to think twice in the future before getting cheap laughs at the expense of vulnerable people. Food: The Windjammer on this ship was a bit disappointing and very crowded - indeed all areas of the ship felt crowded! Breakfast was okay (I only take oatmeal but there was never any suitable fresh fruit to add to it). I struggled to get decent ingredients for a basic salad at lunch times. The main dining room was fine, the wait staff were slow at times but overall good - the kitchen staff are amazing - the fact that they manage to serve up consistently good meals is fantastic. Johnny Rockets was great. We used the hop on hop off buses in Bergen and Stavanger and we booked the Flam railway independently as we find the RCI excursions to be extremely overpriced. Overall we really enjoyed ourselves (despite the rain!) and the negative bits wouldn't put us off travelling with RCI (we have another 3 cruises booked) - hopefully the next ones will be as good as our previous one. Read Less
8 Helpful Votes
Sail Date: August 2016
I had never been on a cruise before and went purely to see the Fjords. Embarking was really very easy - we were on the ship within 15 minutes of entering the departure building. Immediately staff were helpful and attentive. The ... Read More
I had never been on a cruise before and went purely to see the Fjords. Embarking was really very easy - we were on the ship within 15 minutes of entering the departure building. Immediately staff were helpful and attentive. The ship is huge slightly scary for a first time cruiser, and then one I was over the shock of it's size, I was amazed at how much this vessel held on it, skating rink, theatre, climbing wall, surfing, pools, gym, bars, restaurants and so much more ......... Wow it was like being a kid at Christmas to discover everywhere on board. Our room was basic but neat and clean - a better Travelodge but we weren't bothered as all we wanted to do was sleep and get ready in it. What we were really surprised at is that is cleaned both morning and evening. Our attendant Kenneth was a really nice guy, and made us towel statues every night which was a lovely touch. This year (I think the first ) you can make tea (only tea) in your room so bring coffee if you prefer that, as no coffee bags were available. Food - was plentiful, well cooked, and overall if people complain I am not really sure why. If you want casual you can have casual, if you want a proper sit down meal you can have that option, at breakfast, lunch and dinner. Or a mix of both. We didn't try the specialist restaurants as there was sufficient variety over 7 nights not to. Beef and seafood dishes were particularly nice, and at lunch the salad bar was really varied and fresh. The casual dining cafe Windjammer is so full of food of every type you get a bit confused about what to choose, and not being a greedy person I did not go back for seconds and thirds! We had a wine and beer drinks package - it was a house wine menu really and any type of beer and that was fine for us. You can have cocktails and spirits added in for a higher cost. If you didn't have a package then I would imagine your drinks bill would be high. The on ship activities were plentiful, but really only if there is good weather as the outside is pretty blustery without sun. So when the ship is full which it was it relies on use of outside and inside so everyone is occupied. In our case the weather was so rainy outside couldn't be utilised as much as on fair weathered days so inside activities got a bit jammed. I found that there were too many people wanting to do activities and at times it was a bit overcrowded. The Ice show was really good and most of the show time entertainment was well done even if not all to our taste. Overall I had time to relax and time to do stuff and that was exactly what I wanted, so no real grumbles about onboard. TIP: get up early to beat breakfast queues, then you can use facilities while others are eating. You can always have an afternoon nap to get ready for the evening. We only booked one excursion - my husband the Flam Railway which was very expensive for what it was really, and I did a 2.5 hour hiking tour and that was for me much better value for money as it covered a lot of Flam. Stavanger and Flam were the best places for us both, with a lot to do, and loads of photo opportunities. But the highlight was going to the top of the ship and seeing the Fjords around us. Wow stunning! Read Less
21 Helpful Votes
Sail Date: August 2016
Where do I start. The boarding process was ok and the first thing we did was upgrade the drinks packages from select package. We went up to Windjammer (Canteen) and was walking around a few times looking for a table we finally got a ... Read More
Where do I start. The boarding process was ok and the first thing we did was upgrade the drinks packages from select package. We went up to Windjammer (Canteen) and was walking around a few times looking for a table we finally got a table and went up to get food and it was plastic plates no trays either, but plastic plates it was like being back at school. The cabin was ready around 1330 and it was clean and just what we expected the cabin to be so no complaints there. The evenings we had booked My Time dining and the waiters we had were fantastic if it wasn't for the Sapphire Restaurant and staff in there my rating above would be one star, the sapphire itself would be 5 starts and the only thing the ship had organized. The Windjammer (Canteen) every day was packed out and always hunting for a table the food in there was ok but it was no way big enough to cope with the amount of passengers on board. Even wheelchair users struggled with there Carer and Partner to find places to sit, just no organization whatsoever. However there was 5 other Restaurants on board which incurred extra costs. It was lucky the Sapphire was a place to eat in the evening for a proper 3 course meal or I don't know what we would have done for food. The entertainment was great in the theatre but when it finished you had no where to go due to everywhere being packed out and no seats available. The star lounge is no way big enough for entertainment and the main promenade for events is an absolute joke trying to get through and holding entertainment there is a health and safety issue if anything was to go wrong. The sunbeds are old and tatty but if your a premium customer you get new sunbeds and a private section. It felt like we are a just a number but if you have money you are looked after. Not even passengers with disabilities get looked after like the rich passengers do, it is so wrong. The bar staff and drink waiters are no way near enough on board so waiting times for drinks can be a while. The Ice Skating was another disaster it was open 1700-1900 lucky we was early in the queue again no organization we walked through to the rink and got stopped to fill out Health and Safety forms fair enough no complaints but why not issue the forms before hand and filled in before hand instead of just before going on the ice. My daughter was skating for about 10 minutes and an announcement came over 10 minutes left, then 5 minutes. I feel sorry for the people behind me who filled out the forms because they would have only got 10 to 15 ice skating. When we were walking out the queue was huge and I shouldn't think they all managed to get to Ice Skate. It should be forms filled out already and a ticket with a time say 1700 1730 1800 and 1830 sessions not a queue and wait and fill in the forms just before going on the ice. The Ice Skating shows was ticket and times, the show was fantastic and is a must to see. The crazy golf (putting green) was very busy and that again no organization just a box with the balls and putters in to help yourself. Children were playing in the lifts constantly. The nicest bar on the ship was on the 14th deck cosmopolitan bar and it was quiet but children had to be out by 10pm so that was no good for us. The other thing when we went to Bilbao and Guijon it was 10 Euros each return for a coach into town so 3 of us 30 euros and 60 euros over 2 days so we stayed on the ship them days. Le havre was 4 Euros each return for the bus which was more like it but the queue for the bus was so long we walked 25 minutes into town as it was quicker then waiting for a bus. The Navigator is no way big enough to cater for the amount of passengers it holds and even my Daughter said everything was busy and wouldn't do Royal Caribbean again and she is 13 years old. The last day leaving the ship was hassle free and it felt like they couldn't wait to get us off the ship as it was so easy. We went to Mcdonalds near the port on the last day for Breakfast because I couldn't be doing with Windjammer (Canteen) on the last day, and that was the best breakfast we had all week in Mcdonalds on the way home. This was my 5th Cruise and my first and last time using Royal Caribbean and won't ever be using them again and certainly won't be recommending them. So glad I didn't book next years Transatlantic Reposition Cruise on the same ship, or I would have just lost my deposit and cancelled the holiday. I will now look elsewhere for a Reposition Cruise for my next Cruise holiday as that's what we like the idea of doing. Read Less
5 Helpful Votes
Sail Date: August 2016
In keeping with many other comments there were a lot of good bits, and some less so. Starting with the good, embarkation at Southampton. Remarkably swift and efficient. On board 10 minutes after climbing out of the taxi. Wow. Cabin - ... Read More
In keeping with many other comments there were a lot of good bits, and some less so. Starting with the good, embarkation at Southampton. Remarkably swift and efficient. On board 10 minutes after climbing out of the taxi. Wow. Cabin - excellent, comfortable bed and loved the balcony (can't think I'd cruise without one from now on!). Storage space not too bad, although have to say that soap in a wrapper and shampoo from a dispenser in the shower was a little short of expectation. No other hotel type bathroom pleasures. Housekeeping attendant was first class, Miguel Trinidad - what a name, what a guy. Kept the cabin spotless and immaculately presented with some nice towel architecture from time to time! Main Dining Room (Sapphire) was excellent. Our waiters Ivo and Nevis were professional, friendly and engaging. Food was almost always spot on, although we had a distinctly overcooked chicken in the first week that was awful. Decent choice and portion sizes just right. The Windjammer by contrast always seemed to be absolutely rammed. There is a wide choice there (certainly for breakfast and lunch when we were in it), but navigating the selection and then finding a table was not easy because there was SO many people in it. All of the time! The ship itself doesn't look too bad, but sun worshippers would have been extremely frustrated by the endless reserving of sun beds with towels present for ages with no-one apparently in sight. The main sun deck was ridiculously crowded. The adult area Solarium was much more mellow but still too crowded. Again, sunbeds were hard to come by, and I felt that the size of the pool and whole area was inadequate for a ship carrying this many passengers. Special mention though for Felix in the Solarium bar - what entertainment he provided! Yes we travelled during school holidays, but this was not a cruise to recommend if you have a natural fear of teenagers in groups. There were hundreds of them, some very rude and disrespectful, others thinking it funny to make the lift stop at every subsequent floor before they got off. Ports of call were good, disembarkation always handled smoothly. We went to a few shows - Analiza Ching was good value, the Queen guy was a real star and we enjoyed the Ice Show. Gratuities are my other gripe. Yes we paid in advance, and then had to stomach 18% on all bar orders. There were queues at times and for me, mainly this 18% was entirely unjustified. The service I was given when ordering drinks did not justify this and it leaves an unnecessarily sour taste. RCI should examine this blatant exploitation. A decent cruise yes, but I suspect there are other alternatives in the cruise market where some of these problem points are better addressed. Read Less
6 Helpful Votes
Sail Date: August 2016
We had a wonderful holiday aboard the Navigator of the Seas, although the ship was full and there were 1200 children! We did not dine in any of the restaurants were a cover charge is applied but we did attend an Indian taster meal at ... Read More
We had a wonderful holiday aboard the Navigator of the Seas, although the ship was full and there were 1200 children! We did not dine in any of the restaurants were a cover charge is applied but we did attend an Indian taster meal at Sabor. The food was amazing and we got much more that we anticipated - 4 full courses! The service matched the food and I would highly recommend it if you have the chance to go. Over the years I think the food has changed in the restaurant, we were given lobster and quality steak dishes on formal evening, now it is less extravagant but that is a sign of the times. Windjammer is amazing, with such a wide variety of authentic foods, the only downside is having to get out of your seat to help yourself to each course. The shows were fantastic as always. The headliner guests, especially the comedian Paul Eastwood were also top quality. We enjoyed the ice dancing show and having the opportunity to have dance lessons from the professional ballroom dancers. We also took part in a flash mob which was great fun. The service was fine but they do seem to have cut back on bar staff, which did cause problems at busy times. Especially on sea days. Plus the 18% service charges on drinks is most unwelcome! We always go for an inside cabin and I have no complaints about the the stateroom. The only complaint I have is lack of seating. After dinner or a show,it was always a problem to find somewhere to sit. An area with just background music would be great for the occasions when you would like to have a drink and conversation without shouting at one another. We tend not to take part in a lot of the activities but there was an excellent choice for those who did. anything from water crayons to napkin folding. Royal Caribbean offer a wide choice of tours but we generally don't bother. If you do your research before you leave home it is quite easy to get around by bus or train and a lot cheaper! Once you have done it by yourselves and gained a bit of confidence, you won't look back. Read Less
3 Helpful Votes
Sail Date: August 2016
We are a family of four: Mum and Dad, 12 & 15 yr old girls. And we found there was something for everyone. Personally me and my husband liked just liked chilling by the pool and my daughters liked exploring the boat. They had a go at ... Read More
We are a family of four: Mum and Dad, 12 & 15 yr old girls. And we found there was something for everyone. Personally me and my husband liked just liked chilling by the pool and my daughters liked exploring the boat. They had a go at the flow rider, climbing wall, swimming pools and the ice rink, but it was only one for like a couple of hours on a few days which was ridiculous they were very disappointed by that and the ice wasn't the best but they did have s good ice show. The food was really good quality and the windjammer had a good selection of food and the sapphire dining room was good as well but the food was all really repetitive and I then found it hard to choose something to have. All service was incredible at the sapphire dining room we had a server called Oliver he was so lovely and good with the kids and then we had a cleaner to clear the room and he was called Dennis and he was incredible and made the best towel animals Read Less
3 Helpful Votes
Sail Date: August 2016
Just returned from our first cruise, a14 night Mediterranean cruise on Navigator. We travelled with my son who is 13 and a full time wheelchair user and stayed in cabin 1814, accessible panoramic stateroom on deck 12. We chose a cruise as ... Read More
Just returned from our first cruise, a14 night Mediterranean cruise on Navigator. We travelled with my son who is 13 and a full time wheelchair user and stayed in cabin 1814, accessible panoramic stateroom on deck 12. We chose a cruise as we wanted it to be easy and stress free with our son and avoid flying with equipment we need to take. Lovely room, however this is not suitable for 4 people, luggage, wheelchairs and hoists, far to small. We had one small single wardrobe between us, which half was shelving so couldn't hang everything in there. When pull out sofa bed was out we then didn't have room to use the hoist, and either side of bed was not big enough to use a hoist. As there was no where to put cases ( we had 4), these were stored under the open frame bed, but again this would prevent a hoists feet from going under the bed. We ended up not using the hoist and having to physically lift my son from bed to chair, bathroom to chair which is a real safety issue for us and him. Our agent had told us this was same size as a junior suite, as did guest services on board. However, our friends were staying in the accessible junior suite and this was by far bigger for 4 of them. On discussing this with guest services they offered us 15% off a future cruise or $200 on board spend. We opted for the 15%, however, even this I had to chase several times and it was eventually delivered 10.30pm on last night. No apology and not very caring. We did enjoy the cruise, yes sun beds on sail days could be a challenge and there wasn't really any outdoor seating once this had gone on deck 11/12 ( again access with wheelchair vs shade). Food for me was repetitive in Windjammer and I didn't always like menu in sapphire. My other son who is 11 is gluten free. There is a gluten free counter in windjammer. My son eats well but we did find that this was aimed at adults more, I'd quite spicy curries at times, so he survived on mash and pork or steaks. Pudding selection for gluten free was poor, only one option. Same in Sapphire this was very aimed at adults, he gave up eating in there and prefferd to help himself in Windjammer. We did have someone oversee this with us for a few days but once my son went to windjammer more we didn't see them. It was only last evening when we wer in windjammer and they were advising you to complete their questionnaire that we were advised we could have talked to the chef and had things cooked! We should have been advised 1st day. Chefs on counters were t helpful at all and seemed clueless if contained wheat, although there was a lot of international staff so I don't think they always understood me. Bars were busy, but to be expected with drinks packages. Groups of kids roaming ship and using lifts to race one another to floors were a pain. Security should have really been onto this. My 11.5 yr old son was top of kids club which was up to 12. He only went a few times as found activities a bit to young, ie design a pizza. However he did spend most of the time when he could in the pools so it didn't bother him or us. Ps he wasn't one of the kids running around the boat either Read Less
6 Helpful Votes
Sail Date: July 2016
We chose this cruise as it had a mix of ports we had not been to and seemed appropriate for our 3 year old grand daughter. We were not disappointed as we had a superb time-right from the parking next to the ship and being onboard within ... Read More
We chose this cruise as it had a mix of ports we had not been to and seemed appropriate for our 3 year old grand daughter. We were not disappointed as we had a superb time-right from the parking next to the ship and being onboard within 25 minutes. Navigator is a lovely ship-not brand new but well looked after and it certainly has a wealth of things to to do and see. The entertainment was really very good-every one of the Headliners was really excellent-and the Royal Caribbean team are fantastic performers. some of the content was possibly not particularly relevant to the age mix of the audience. None the less, we enjoyed the experience. The circus parade and the three parties held in the Royal Parade were fantastic-crowded but really buzzy. We had a balcony cabin and our daughter and grandaughter had an oceanview. We thought them both ideal-plenty of room in the balcony-especially watching dolphins. As for the meals, we thought the Main Dining Room was really good. Food was as we expected and the service was so friendly. We dined at Johnny Rockets once (great experience) and at Sabor twice-(this really is our favourite). We also did the Murder Mystery at Giovannis-again a great meal and a fun night. The ports were a real eye opener- Gibralter was far better than we expected, Corsica really beautiful (though the Excursion guide was not good and we walked away from the excursion at Napoleons house; Sardinia very interesting, especially the ruined city- and both Mallorca and Malaga were just fun. Cadiz was a real surprise as we expected little but walked across the city to get to the beach and enjoyed it far more than we anticipated. I would thoroughly recommend this ship and this particular itinerary. Though do be aware of the 2 sea days at either end. The Bay of Biscay can be somewhat troublesome at any time of the year. Read Less
2 Helpful Votes
Sail Date: July 2016
This was our 5th cruise with Rccl and we absolutely love these holidays . The food , the staff especially in the dining room couldnt do enough for us and the windjammer food choice was amazing. I have never raised an issue before but ... Read More
This was our 5th cruise with Rccl and we absolutely love these holidays . The food , the staff especially in the dining room couldnt do enough for us and the windjammer food choice was amazing. I have never raised an issue before but would just like to point out that the entertainment this time was very poor . The shows in the main theatre were not up to the normal rccl standard. We have always enjoyed the entertainment .On previous cruises we have seen productions as good as you would see in the west end , tribute acts and really good comedians . We ended up in the schooner bar most evenings as the pianist was very good . I always reccomend rccl to my friends and family as we have never been dissappointed in the past. We would like to do another cruise with rccl and just hope this was a one off. Read Less
15 Helpful Votes
Sail Date: July 2016
Just returned from a two-week Med cruise on Navigator of the Seas. Most cruise reviews inevitably are built around comparisons with previous cruises, and we are certainly not seasoned cruise-goers, but we did a similar Med cruise at ... Read More
Just returned from a two-week Med cruise on Navigator of the Seas. Most cruise reviews inevitably are built around comparisons with previous cruises, and we are certainly not seasoned cruise-goers, but we did a similar Med cruise at the same time last year on P&O's Ventura so most of the comments will be in comparison with that one, although whether the observations reflect differences between the two companies or between the two ships I'm not sure. Overall our family (myself, my partner, and our 13-yr-old son) enjoyed our experience, but there was certainly room for improvement. Firstly, the check-in. The process employed last year by P&O was, in principle, sound - you come into the checkout building, you get handed a card with a letter on it, and when your letter is called you (and about a dozen or so others) can go and check in. As it was, it was a nightmare because there were delays with the check-in, we were soaked to the skin due to dreadful weather, and we had nowhere to sit and it took ages for our turn. With RC, it was more akin to an airport check-in - it wasn't swift, and there was little guidance as to which of the many queues to join, but we got there eventually with no fuss. Next, the cabin, a deluxe balcony on both cruises. The RC brochure clearly indicates a privacy curtain separating the main bed and the sofa-bed. This was not the case. The cabin was smaller than on the Ventura, and did not have that partial-dividing island in the middle of the room that the P&O cabin had. Also the cabin must have been in a resonant sweet-spot, because when the engines were running, the walls/bed/furniture vibrated like a running washing-machine, making it very difficult to get off to sleep sometimes. Luckily we had good sailing, both ways across the Bay of Biscay; last year the cabin on Ventura creaked and rattled during the rough crossing which was much worse than the shaky Navigator, in terms of getting a decent night's sleep. The Navigator cabin looked like it could do with some TLC in places, but it was clean and was tidied every day, and the steward who looked after the room was friendly and efficient. Every other evening an amusing towel animal was left in the room (we loved the monkey swinging from a coat-hanger). The bathroom was the usual pokey affair, but the shower at least had sliding doors rather than the clinging shower curtain of last year's. The soap bars were replaced when they got reasonably small and the ambiguous shower substance in the dispenser was good enough as shampoo/shower gel and was kept replenished. The towels were replaced when we left them on the floor, but some of them had yellow stains that their laundry regime clearly cannot remove. On arrival we had a complementary bottle of fizz (much nicer than P&O's which was undrinkable) and some chocolate-dipped strawberries, which were fine. We received no more room freebies from then on ... we did with P&O but they were a plate of inedible canapés and for some reason a helium-filled "Welcome" balloon which turned up in the second week. The balcony on Navigator was slightly smaller than Ventura's but was not overlooked by the cabins above, as last year's was. The muster exercise we still had to undertake on the first day, but it was a more relaxed procedure this time, did not require the wearing of our life jackets, and was not done while people were still getting on board. The cases did seem to take an age to make it to the rooms this time, with some people complaining that they didn't see their luggage until late in the evening. And this brings me to possibly my biggest bugbear of the whole trip. There were far too many people on the ship. The number of cabins on Ventura and Navigator are not too dissimilar, I believe, but the Navigator seemed to have a lot more passengers. Everywhere was crowded most of the time when we were at sea, and getting a table in the Windjammer required getting down very early for breakfast or close to midday for lunch. And as for finding a free sun-lounger on deck, well that was nigh-on impossible when the sun was out. The crowdedness inevitably led to more fractiousness and arguments than I witnessed on the P&O cruise, with all the usual spats about reserving sunbeds, queue-jumping, etc. The disparity in numbers may be due to a difference in clientele between the two companies, with RC attracting more families than P&O - certainly my son reported there being more children in the kids club this time round, which naturally resulted in more contention for the games equipment. Without a doubt we witnessed several incidents of unruly gangs of teenagers running about the place (and let's face it, at that age, given free rein and unlimited sugary food and drink, I think I would have been the same myself) but there was little sense of this being curbed by the staff. I saw lads throwing plastic bottles overboard, waving full cups of fizzy drink about on a blowy top deck, etc. Behaviour that simply was not apparent on the more sedate P&O trip. Now we get to the difference that was perhaps the most outstanding between the two experiences : the quality of the food. I have heard some complaints about the MDR food on Navigator being poor, but that was not our experience. We had loads of choice, both in Windjammers buffet and in the MDR in the evenings, and the quality was far higher than that of the Ventura, which really was basic at best. A lot of the chefs were Indian on the Navigator and so the quality of the Asian dishes was very high. We had some exceptional dishes in the MDR, with only one or two puddings that were average. The only caveat to this was that the specialty restaurant Sindhu, on the Ventura, served us the best three-course meal we had had in our lives and nothing on board the Navigator could beat it (Sabor had a good go - fantastic Mexican cuisine, but take an appetite with you, as there is a lot to eat). As for the drinks, the chilled water was in plentiful supply, being replenished continually throughout the MDR meals, and was available ready-poured (with ice) in the buffet (on Ventura the free soft drinks were from dispensers). The Windjammer buffet also had lemonade, apple/orange juice (very sweet) and iced tea. The alcoholic drinks on the Ventura last year were pretty much pub prices, however on Navigator they are hugely expensive (e.g. $12 for a cocktail) - there are drinks packages you can buy which apply per day per person, but you would need individually to be drinking five alcoholic drinks per day to make it worth your while financially ... a target many were capable of on our trip. There are several areas on Navigator where drinks are available - pubs, bars, lounges, but many are quite small and the tables filled up quickly. The quality of the cocktails was good though, and the bars seemed very well stocked in terms of beer. The entertainment on the Navigator was varied. Each night would have a main act; there was a juggler, a hypnotist, an impressionist, several comedians, and a handful of shows, all of which amounted to a variety-style selection. These seemed to go down quite well, but not being into variety acts much, we personally preferred P&O's approach, which included an excellent soul singer who did several performances over four or five days, and a jazz band and a ska/reggae band who were resident for the duration of the cruise, and who would turn up in the cocktail lounges in the evenings. The shops on board were pretty similar, but the Ventura had one where everyday things (sun cream, shampoo, medicines, etc.) could be purchased whereas the Navigator only had one small area with a small selection of such items. The prices were the big difference again here. Last year I bought a tube of cold sore cream and it cost 2 or 3 pounds, whereas for a small packet of cold and flu tablets on Navigator they wanted over $14. P&O seemed slightly better at giving out information, especially about what was needed for port stops. Although once or twice they stated that passports would be required for coming back on board (I don't recall they ever where), most of what was said was accurate. RC failed to mention until we had disembarked at Palma that there was a 10 or 15 Euro charge for the shuttle bus to the town. Finally, disembarkation at the end of the cruise. The Ventura was late getting back into Southampton, but even so the wait to get off was unexplainedly long, with no proper direction from the crew as to where to go or where the end of the queue was - people were standing around for ages around the atrium. The Navigator disembarkation was as smooth as anything. So there we are - would we sail on the Navigator or with RC again ? Probably yes for both, but with seemingly fewer RC options out of Southampton next school holidays, we may be looking at P&O again. Read Less
8 Helpful Votes
Sail Date: July 2016
Overall a very enjoyable cruise Bad points: Ship was late arriving at Southampton and it seems most people had not received the e mail advising later check in, or had travel arrangements which meant they arrived at their original ... Read More
Overall a very enjoyable cruise Bad points: Ship was late arriving at Southampton and it seems most people had not received the e mail advising later check in, or had travel arrangements which meant they arrived at their original time. This meant there was total chaos at the port with no one around to direct people where to go and what to do - really disorganised and took ages to finally get on board. There were insufficient sun beds on the decks for the number of people on board. Several days my husband and I had to lie on the deck as no beds were available - I still have the bruises. Plenty of beds were reserved with towels on for hours, but it seems there were no staff available to go round and remove the towels so other guests could use them. There were no waiters going round on the top deck serving drinks and I had to queue for ages to get a drink. In several of the bars it seems that the staff numbers have been reduced and we gave up waiting and went to the bar ourselves. Several years ago on another RCI cruise, the bar staff were plentiful and we didn't have to wait for a drink. Good points: Our balcony cabin was good (9350) and our attendant Jose was excellent. The cabin was smaller than its equivalent on Independence of the Seas but was still reasonable. Dining in the Sapphire Dining Room deck 5 was a great experience each night the food was good, although lots of curry type dishes but there was enough choice for a non curry lover. Our waiting staff Francis and Lourdes were excellent. The evening entertainment was really good and we thoroughly enjoyed all the shows. Read Less
9 Helpful Votes
Sail Date: July 2016
This was our 5th cruise with RCI, 4 of which have been 14 nights to the Med from Southampton. Due to the late arrival back to Southampton of previous sailing the situation outside the terminal building was chaotic. We arrived at port ... Read More
This was our 5th cruise with RCI, 4 of which have been 14 nights to the Med from Southampton. Due to the late arrival back to Southampton of previous sailing the situation outside the terminal building was chaotic. We arrived at port gate at 1.20pm but had to wait in a holding area until 2pm as car park wasn't ready, huge queues for terminal building but as we were to check in at 1.30pm we walked straight in. Inside terminal building was very organised as usual and we checked in via priority check and were on board ship by 2.30pm. Staff had done a fantastic job getting cabins ready (considering they didn't get back into port until 11am) and cabin was ready by 3pm. Suitcases took until 9.10pm to arrive. May be it's just me but Navigator just did not have that wow factor - I put this down to familiarity with this class of ship. She needs a good spruce up. We had some lovely meals in the MDR, we always do MTD and ever night had the same table and some fantastic waiters - they even managed to get my husband's sprite with lime cordial right the first night (this took about 6 evenings last year on Explorer). The waiters loved talking to my teenage son about the latest football news. We also ate in Chops Grille one evening, it was fantastic, the best steak I have ever had. Entertainment was generally very good. My family will tell you I don't really like comedians but all those who came on board were very funny, Darren Day and Bernie Flint were fantastic. I enjoyed the production shows and felt the singers and dancers were much better than those we had last year. The ice show was great as always only problem was my motion sickness meds made me a bit sleepy and I kept nodding off during the show! We had a balcony room on deck 9 which was plenty big enough for the 3 of us - sofa bed for my 15 year old son (he is only in room to sleep and get dressed). I used our balcony a lot this year so did notice how dirty and in need of maintenance it was. We had one night of very strong winds which caused a thick layer of salt to cover balcony railings and floor - the floor was not swept and I cleaned the railing the following evening. Little things like a constantly dripping tap in our bathroom and a tv remote which was difficult to work were disappointing. However one morning we had a flickering light in bathroom, I left a note for our room attendant and it was fixed by that afternoon. As mentioned by other reviews the sunbed situation was terrible. First couple of days were fine, easily got a bed about 9am but the next sea day (our extra seaday due to incident in Nice the evening before) there was not a bed to be had by 9am anywhere on the ship but lots and lots of beds unoccupied. We were luck as we went up to top deck at front and lay next to groups of unoccupied beds and when deck patrol came round about an hour later we pointed out some beds that no one had been on and he removed the towels. It got even worse on next few sea days - you needed to be out for 8am! Goodness knows how they will deal with the next few sailings which will be much busier than our sailing. Bars were variable sometimes they were quiet in evenings and other times very busy. Probably longest wait for drinks was 5-10 mins- pool bars were the busiest. Ports Gibraltar - we have been here several times before so just had a wander into town and did a bit of shopping Nice - sadly we had to miss this stop due to incident the previous evening Rome - we used ship's coach transfer to Rome which was easy, given a clear meeting place then did our own thing. I had pre-booked Vatican Museum tickets so made our way round there for our entry time. Florence - we used ship's train transfer, again this was well organised and we enjoyed walking around, the city is beautiful. Genoa - we had visited here before and decided to go to the Aquarium, we walked there (under 15 mins) but got taxi back (felt this was quite pricey at €13 for 2 minutes in car) Malaga - disappointing day as we went to beach next to port but weather wasn't very sunny even though it was quite warm, we even had some rain! Lisbon - we had booked our own Segway tour here as we had previously used hop on hop off bus. Fantastic tour as there were only the 3 of us. Read Less
8 Helpful Votes
Sail Date: July 2016
I traveled with my wife to Southampton. The boat was late arriving into port due to weather problems on the previous cruise so our embarkation was delayed by about 2 hours. But this delay was handled well by the port staff at Southampton. ... Read More
I traveled with my wife to Southampton. The boat was late arriving into port due to weather problems on the previous cruise so our embarkation was delayed by about 2 hours. But this delay was handled well by the port staff at Southampton. Overall a very good cruise with lots to do on board, the food quality was excellent and the cleanliness throughout the boat was very good. The cabin was well designed with plenty of room to move around. The entertainment was to good standard with a mixture of comedy and musical nights. The shore excursions were various and covered all price ranges. The two down sides were insufficient sun beds for the number of passengers on board which resulted in some passengers having to lay on towels on the sun decks for a large part of the day until one became available. This in turn led to some passengers falling out with each other and in one case a fight took place over a sunbed... Not very nice sight. The other problem was teenagers. No doubt having finished their exams and being taken away to celebrate this by their parents they were allowed to wander around the ship and at times causing chaos. Messing around in the lifts and some trying to disable them by throwing towels into the mechanism to stop them working and other were seen dropping pieces of cutlery on to passengers on the Royal Promenade some floors below. I would travel again with Royal Caribbean again but i would try to find an adult only cruise and certainly not travel at this time of year again when there appeared to be to many passengers for the ships facilities to cope with. Read Less
5 Helpful Votes
Sail Date: June 2016
Improvements Necessary 1. 18% gratuity at the bars is ridiculous; the service is no better than any other cruise that I’ve been on, and in some cases not as good. You even have to pay the 18% gratuity if you go up and buy your own ... Read More
Improvements Necessary 1. 18% gratuity at the bars is ridiculous; the service is no better than any other cruise that I’ve been on, and in some cases not as good. You even have to pay the 18% gratuity if you go up and buy your own drinks! 2. A major criticism is that the Windjammer buffet closes are 9pm; effectively this means that you must get there by 8.45pm. We like to eat later, nearer 10pm, and sometimes later; this meant we could only have snacks some evenings. If you’re eating in the restaurant you sit down to eat at 9.30pm; but you really need to be there by 9.20pm 3. Announcements cannot be understood; poor PA system and strong accents are main reasons; this was everyone’s view that we spoke with 4. I would rather eat off china than plastic plates; albeit they were close to china 5. Plates were occasionally cold and no hot ones available 6. The sauna is not hot enough; just like a warm room on the two occasions I visited 7. There were ‘sales’ in the main area each night; most of the merchandise appeared to be cheap market type stuff being sold at hugely inflated prices; however, they proved very popular with many cruisers 8. Alcohol prices are expensive; nearly $16 for a pint of continental lager and a small glass of Merlot 9. Occasionally the Windjammer buffet gets very, very busy and you cannot get a seat. This happened on two occasions during our cruise. To make it clear: you will get a seat eventually but you may have to scout around to get one Good Areas 1. Variety and standard of food is excellent 2. Cabin: shower, bed, and layout excellent 3. Ship is really well designed and easy to navigate despite its size 4. Well-appointed gymnasium with sauna (see above), steam room, and Jacuzzi 5. Free Ice Cream, soft drinks, and large containers of cold ice water that you would pay for on many cruises 6. No reserving of sun lounges allowed 7. Embarkation process was excellent and stress free 8. The stability of the ship is excellent; you wouldn’t know you were at sea most of the time 9. Jacuzzis/hot tubs – many of them and all are excellent; very warm and spacious 10. The running track is good: it isn’t really used for running/jogging: mostly walkers. It can get busy but you can go ‘off track’ and extend the distance easily Tips 1. Get your automatically deducted gratuity ($350 for two people on a 12 night cruise) removed if you don’t agree with it; we did, and it was easy and no questions asked Finally 2. I can’t comment on the evening entertainment as I didn’t see any 3. My wife and I really enjoyed the cruise overall and wouldn’t hesitate going with Royal Caribbean again. Read Less
4 Helpful Votes
Sail Date: June 2016
Having cruised with RCI before on several occasions, embarkation was as it has been for our last 4-5 cruises, as easy as pie. We arrived at the port by taxi, the staff at the port collected our cases and within 15 - 20 minutes we were ... Read More
Having cruised with RCI before on several occasions, embarkation was as it has been for our last 4-5 cruises, as easy as pie. We arrived at the port by taxi, the staff at the port collected our cases and within 15 - 20 minutes we were onboard. Well done RCI, this is how returning cruisers should be dealt with. The ship itself is in need of refurbishment, there was one lift in particular that would stop at a floor and then the doors would just open and close, some carpets are frayed and edges lifting and in general it needs the upgrade that some of the other ships in the fleet have received. We chose this cruise as we wanted to travel to see places that we had never been before. The Baltic Cruise seemed ideal. Our only issue with this was our first day in St Petersburg. We had to queue for 1.5 hours to get through immigration, something that should have been in the cruise compass. Immigration staff aren't particularly friendly either, then when returning to the ship we had to queue again for a further 30mins. Overall the cruise was lovely, the staff were as usual exceptional. There are always a few that go above and beyond and this cruise was no exception. In some of the ports it would have been nice to have had a little longer to explore before having to be back onboard, But I understand there is a schedule to keep to. However in St Petersburg, when we had an overnight stop, the 1st days excursion to The Peterhof Palace would have benefited from an extra hour or two, as we were rushed through the palace and had no time on our own to enjoy the grandeur of the palace. The staff at the palace were not very nice either, very fed up looking and if you took too long they would snap their fingers at you or poke you to move you on. Tallinn in Estonia was a highlight of our trip, the people are very friendly and the old town is beautiful. Food on the ship was of a good standard, although it can be a bit repetitive at times, the new mexican restaurant Sabor was excellent though. The ice show was spectacular and well worth seeing, the ventriloquist was an enjoyable show also. only caught a few moments of other shows so it wouldn't be fair to comment. On the whole we enjoyed our cruise and have booked already for next year with RCI, on the same ship. Not sure that I would do the Baltic Sea cruise again, but it is certainly a lovely cruise and I would recommend it to others to try. Read Less
7 Helpful Votes
Sail Date: June 2016
Reached Southampton by road from London ...faced a lot of traffic so took us nearly 3 hours!!!!Check in was very smooth and it was great to be in the ship ...it seemed a little old but that also accounted for wider corridors, larger cabins ... Read More
Reached Southampton by road from London ...faced a lot of traffic so took us nearly 3 hours!!!!Check in was very smooth and it was great to be in the ship ...it seemed a little old but that also accounted for wider corridors, larger cabins and bathrooms.. Our cabin was 1230 in the aft side of the ship ..very comfortable ,lots of storage and our suitcases fitted well under the bed.We had opted for My Time dining and had out dinner on the 5th floor dining room everyday...the menu there could have some more options though overall the food served was good and the service was excellent.The waiters,assistants and the manager all made an effort to make us comfortable . Most of the staff on the ship was happy to take care of all our requests and really looked after us well. the only time we had a slight problem was in St Petersburg where we had taken a private excursion and they really acted sticky about us leaving the ship around 9am...but we were stood firm. the shows need improvement .. i would definitely go again on RCI... all in all a great holiday!!!!! Read Less
7 Helpful Votes
Sail Date: June 2016
We chose this cruise as we wanted to go to St.Petersburg.Very straight forward registration and welcome.We were upgraded to a junior suite which was very good ,plenty of space for storage,large comfy bed,good size bathroom.Cabin 6692 The ... Read More
We chose this cruise as we wanted to go to St.Petersburg.Very straight forward registration and welcome.We were upgraded to a junior suite which was very good ,plenty of space for storage,large comfy bed,good size bathroom.Cabin 6692 The balcony was big had table two chairs and two loungers .Remember to take socket adapters. The staff were very cheerful and helpful and couldn't do enough for you.Our cabin assistant Earl and our waiters Menino and Miothan were great always ready to have a laugh whilst doing a great job. The food you couldn't fault from restaurants to the Windjammer plenty of choice.You would have to be extremely fussy to find fault.Most people made an effort on the formal evenings which was very nice. The ice show was excellent ,we only went to the listen to Horizon and the Mexican band in one of the bars which we enjoyed. We went on the two day trip in St Petersburg expensive but very good ,our guide Alexei was brilliant .We did do trips on all the ports but this one stands out. So to sum up we loved it so thank you Royal Caribbean and your staff for a smashing holiday Read Less
6 Helpful Votes
Sail Date: June 2016
Hope this review is in the right category as there was no category for Norther Europe. Sailed out of Southampton and visited a number of excellent cities including Oslo, Copenhagen, Tallin, St. Petersburg, Helsinki and Bruge. Weather was ... Read More
Hope this review is in the right category as there was no category for Norther Europe. Sailed out of Southampton and visited a number of excellent cities including Oslo, Copenhagen, Tallin, St. Petersburg, Helsinki and Bruge. Weather was lovely almost every day of the cruise, much to my surprise and delight. The Navigator is a big ship and nicely appointed. I thought the RCL staff was friendly and helpful. The Windjammer Cafe is chaotic at times and the food is just okay. Dinner in the Sapphire Dining Room was much better. We opted for My Time Dining and never had to wait for a table. The production shows were poor. However, two of the headliner acts were excellent and the ice show was very good. We booked this cruise because I wanted to see St. Petersburg. This historic Russian city did not disappoint. We booked a two-day excursion and packed in such famous places as Catherine's Palace, the Hermitage, Petershof and Peter and Paul's fortress. This is an amazing city. Going to a Russian ballet was the icing on the cake. Be sure to attend the ballet if you go on a trip like this. We also enjoy Tallin, a walled medieval town with twisty, cobblestone streets. The other ports of call were amazing, too. Every stop was like a bright new jewel to be examined and appreciated. We were expecting cloudy, cool skies. To our amazement, one of our days at sea was so pretty that people were sun bathing in their swimwear! We have been on more than 25 cruises and this ranks in the top three. Compare favorably to our cruise to Alaska and our Mediterranean cruise. Before boarding our ship, we spent two nights in London and enjoyed our short stay there immensely. Of course, two days isn't enough time to see everything London has to offer. The Carol King musical, Beautiful, was fantastic. After debarkation, we took an RCL excursion back to our ship that included a visit to Windsor Castle. Well worth the price. On the way to the ship we went by bus and stopped at Stonehenge. Can't say I was particularly impressed by the rocks, but I can say I've seen them. Great trip on a very nice ship. Would highly recommend cruising the Baltic sea. Read Less
2 Helpful Votes
Sail Date: June 2016
to get to see the Baltic capitals .Really enjoyed walking in Tallin,Estonia, the time in St. Petersburg ,doing the market and subway was a unigue experience. Tthe cruise was great ,getting to Southampton proved to be a bit of a nightmare. ... Read More
to get to see the Baltic capitals .Really enjoyed walking in Tallin,Estonia, the time in St. Petersburg ,doing the market and subway was a unigue experience. Tthe cruise was great ,getting to Southampton proved to be a bit of a nightmare. We were to arrival 36 hrs before depature and between weather and delayed flights, got on the ship 5 mins before departure. I would recommend where ever you are going, get a locale number for cruise company and get the port authoritys number because they are the only reason we were able to get on board the ship.the ship was nice and it was nice to be with adults rather than with 20 somethingson our lines. The dining was good for the most part, you have to ask in avance for shrimp cocktail for dinner. The food at dinner was not always done as requested but once sent back came out decent. Chefs table is a must. Read Less
5 Helpful Votes
Sail Date: June 2016
Firstly I want to congratulate Alla Tours, an independent tour company operating in St Petersburg (book via internet, you pay US dollars cash on the day of the tour, go for the Faberge tour). The tour was very good and when compared to the ... Read More
Firstly I want to congratulate Alla Tours, an independent tour company operating in St Petersburg (book via internet, you pay US dollars cash on the day of the tour, go for the Faberge tour). The tour was very good and when compared to the ship's tour, much better and slightly cheaper. The tour itinerary was excellent and the tour guide called Roman Seytumerov was excellent, his English was fluent, his knowledge great and his enthusiasm was infectious, he was unsurpassable. As for the cruise, good itinerary, excellent food, very flexible dining. My only complaints were that the goods in the ship's shops, the drinks and drink packages were much too expensive. As for the entertainment the comedians, in some instances, exceeded decency levels; good comedians can entertain without getting smutty and offensive to members of our diverse society. Other than that the entertainment was good. I found Oslo very nice but very expensive, The Tivoli Gardens is a must see in Copenhagen. I suggest the hop on hop off for both Oslo and Copenhagen. Walk from the ship in Tallin to the old town (15 mins walk), this is where you need to spend your cash and catch up with your drinking (teetotaller on board, much too expensive). Helsinki was under-welming, it did have a nice craft market near the main harbour, you can get a hop on hop on if you walk 200m from the boat on arrival. I suggest the ship's shuttle to Bruges at Zeebrugge. Read Less
2 Helpful Votes
Sail Date: May 2016
When we chose this cruise our primary criteria was the itinerary, but there is plenty of choice of cruise ships going to the Norwegian Fjords. Secondary considerations was a large, modern enough ship so that we would not be too effected ... Read More
When we chose this cruise our primary criteria was the itinerary, but there is plenty of choice of cruise ships going to the Norwegian Fjords. Secondary considerations was a large, modern enough ship so that we would not be too effected if there were rough seas crossing the North Sea. We also looked for value for money, expecting excellent service and food. As we left Southampton the captain warned us that storms were expected, but Navigator of the Seas dealt with it well and we were not effected by motion sickness. No doubt it helped that we slept through the worse of the weather during the first night. The ports that we visited were as beautiful as we had anticipated. It was a pity that we did not get into Bergen until midday, as by then it was very crowded. Also we were moored further way from the centre of the town than other ships and had to be shuttled out of the port by complementary buses. There was still a walk from there to the centre, normally for us this would not be a problem, but as it was raining it was not very pleasant. Olden was really beautiful, we took the local bus to the Briksdal Glacier and the scenery on the way was stunning. On the night before we docked at each port a simple map was put with the daily Compass. When we arrived in Alesund we went to the Guest Service desk to check that the star on the map was where we had docked. From my research prior to the cruise I had thought we were docking elsewhere, but as the staff on the ship confirmed the map, so we tried to follow it. We got confused and soon realised that the ship was not docked where marked. Fortunately we sorted it out quickly but were not impressed that we were given wrong information. We did not dock at Stavanger until 9.30am, which might have been too late to independently take the boat trip up the fjord to Pulpit Rock, which is timetabled to leave at 10am, but the ferry operator put on extra boats for us. Apart from the incorrect information from Guest Services on Alesund, our expectation of excellent service was met in full. Our cabin was always kept clean by the steward, and our waiter for our evening meal was very good – friendly and attentive. The wine waiter was not so efficient, but nothing significant. I was somewhat disappointed by the quality of the food in the Sapphire Dining Room in the evening, although when it was open at lunchtime during sea days the salad bar and deserts were gorgeous. We did not attend many of the activities organised on board, but the Ice Show was brilliant and we also enjoyed the Beatles Celebration show. Overall we were very pleased with the cruise and felt we had made a good choice in booking this cruise Read Less
10 Helpful Votes
Sail Date: May 2016
This was our first cruise with Royal Caribbean (Navigator of the Seas), though we have been on several cruises before with different companies.On this occasion we did the France, Spain and Portugal, 9-night trip. Overall, the cruise was ... Read More
This was our first cruise with Royal Caribbean (Navigator of the Seas), though we have been on several cruises before with different companies.On this occasion we did the France, Spain and Portugal, 9-night trip. Overall, the cruise was a lovely experience, mainly because of the great service from every member of staff, though this is a common trait with all cruises we've done. We met some lovely, genuine and sincere people but we also met the usual contingent of pretentious 50 pence-millionaires, who were quite good for entertainment value. Embarkation and disembarkation were very well organised and went smoothly, with no queues or problems. The ship, whilst ultra smooth and well staffed, was slightly tired looking in places, namely the main dining room with bad staining on the upholstered chairs. Having said that, the dining facilities in the main dining room were very good and food choice and preparation were first class. The Windjammer restaurant, less formal than the main dining room, had a great panoramic view of the open sea, with adequate seating and attentive service from waiters offering drinks. Some of the passengers who frequented the Windjammer felt it best to leave their manners outside before diving in and filing their trays with as much as they could cram onto them. The theatre was wonderful but the entertainment there was disappointing, with mediocre comedians on two nights and very little else on other nights, though the resident orchestra was very good. This is a waste of a theatre. Activities during the day were limited, with quizzes galore and bingo for those who were interested. For the more physically fit there were such things as golf driving (simulator) table-tennis, surfing or climbing wall. This was great but people who have recently had hip replacements, triple bi-passes or chronic arthritis, shouldn't really be engaging in dodge-ball etc. Much more entertaining to see the plate filling championships in the Windjammer. Shops were poor and I never saw the duty-free shop open: another waste of space. The price of drinks was expensive and the 18% service charge on everything was a little hard to come to terms with, especially when tips were calculated separately too. The cabin and attendant were fabulous, though the sofa in our room was quite stained. Not sure if we would go again, though we would like the same treatment from the staff. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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