Arctic Family Cruises Reviews

This was our fourth NCL cruise, but the first for quite a while preferring Celebrity and RCL but this itinerary included many of our “bucket list” ports, including Reykjavik and Lerwick (Shetland). It is very obvious that they are understaffed, and undertrained. The front-line help is courteous enough but not prepared or allowed to problem solve. There is lack of communication between ...

We booked this 22 months ahead of time. We were unable to get our favorite cabin, JS. We did not like the balcony cabin! Way too small for us. I can't remember how many times we ran into each other between the bed and door. The Jewel of the Seas is old, built in 2004 and updated in 2016. It needs so much work. Paint peeling, titles cracked, Wi-Fi was almost nonexistent. unless you were in the ...

We wanted to go to Iceland and Norwegian fiords back before Covid and booked 2 cruises on different ships because they were among the only lines going to that area. One month before departure, Covid stuck and the world stood still for travel. 4 and a half years later and several ship changes, port changes and itineraries, we finally sailed on Preziosa for back to back cruises to Iceland and ...

Our cruise started off in Reykjavik, Iceland. Much of the info regarding this trip on the internet was wrong. Many writers said that to get from the airport to the center of Reykjavik was difficult. That was wrong. There are buses exclusively for transportation from the airport to the city center at approximately $30 pp. Others said that from the central bus stop to your hotel was an easy walk. ...

This was a very special cruise for us. We were looking forward to it for a long time and actually cancelled another cruise that made two stops in Greenland to do this cruise since it not only stopped in Greenland but also ported in Iceland with three stops around the island. Embarkation was totally unorganized. Just a little communication would have done wonders. Instead, when the large tented ...

Booked this trip for July 2023 because of the great itinerary. The Pros: Staff was friendly and helpful. Cabins were clean and the ship was nice. The excursion desk really bent over backwards to adjust when port calls were cancelled due to weather/sea ice (sucks but no one's fault). Specialty restaurants were quite good particularly Le Bistro. Cons: The complementary food was meh. Norwegian ...

I had a great trip overall. The crew, fellow passengers, and destination made the investment a win The interest free payments also helped, and I thought that was a great option provided by NCL. The ship's crew was friendly, and the solo traveler activities were enjoyable. The atmosphere for solo travelers allowed people of all ages to hang out together organically and have a great time, regardless ...

After an amazing half world cruise on QM2 a decade ago, it was a no brainer to choose her again for this journey to the Northern Lights. First impressions were of a tired old ship badly in need of a coat of paint. Our balcony cabin was no better than the outside impression and she is badly in need of a refit. Hallway carpets had holes and the stateroom cheap MDF furniture was falling ...

Two of the ports (Haugesund and Lerwick) were missed due to high winds. But our purpose for the cruise was to visit Iceland, and those ports were great! Food was average and service was great. Arriving without luggage from flight was annoying but the ship tried hard to accommodate our situation. The transition from COVID-intensive to normal cruising is happening slowly and still impacts ...

It was not a good start from Day 1 - when our luggage had not been delivered to our cabin after many hours I discovered them some distance away and delivered them myself. Some bags remained there until 8pm that night and people were asking where their luggage was as they hadn't received it by then. The men's steam sauna never worked properly the whole Arctic cruise and when I mentioned this to the ...