We wanted to go to Iceland and Norwegian fiords back before Covid and booked 2 cruises on different ships because they were among the only lines going to that area. One month before departure, Covid stuck and the world stood still for travel. 4 and a half years later and several ship changes, port changes and itineraries, we finally sailed on Preziosa for back to back cruises to Iceland and Norway.
First night in dining room I asked for a glass of tap water, only to be told, we don’t have that anymore. You must buy a bottle of water! Buy a glass of water? Excuse me! Even the cheapest little restaurant in a third world country will give you some water! I refused, and as a gesture of goodwill, was given a bottle!! But told I must pay in future. To get a glass of water, go to the buffet on Deck 14, get a glass or container of water, bring it to deck 5 dining room and drink it there. Free!
Similarly with tissues in cabin. None in sight, so asked steward for tissues. We don’t do that anymore, I was told. What? You expect me to pack and carry a box of tissues all the way from Australia in my bag? I will ask my supervisor if I can give you a box from Aurea class I was told, and a packet arrived. Most other passengers were visiting a supermarket 3 days later at first stop.