We have sailed on 15+ voyages. We have sailed on Premium lines such as Celebrity, Princess, Holland America and now Cunard, we have sailed on a specialty brand, Star Clippers and Luxury brands, Crystal and Azamara, we are not new to sailing. I had a bucket list item to take a Transatlantic on a Cunard ship for over 40 years. I was diagnosed with stage four cancer, and realized, if I did not do ...
I love cruising and I would never again sail with Cunard if possible.
The cruise had average entertainment on offer, that I was able to attend.
Appalling internet service. Service from the Pursers Office was non-existent.
No feedback to the passengers. Covid was onboard when the ship berthed in Fremantle, but no one was informed.
My elderly father (fully vaccinated) contracted Covid ...
Cabin review is below.
Been on more than 10 cruises e.g. Celebrity, Princess, NCL, Costa, etc.
Bottom line it is old and shows it. The ship itself if not impressive. Worse yet was staff. It seems like they was no synergy and each person acted on their own with little regard to customer service.
At embarkation waited and given a color. Rows of seats. Once called e.g. red, person ...
There was so much that went wrong it would take too long to write but in brief, no vaccination checks at departure, ship full of cold/cough/covid with no extra precautions or cleansing/sanitizing, Cunard blatantly lied about dry dock fiasco, propeller was in Cadiz on previous cruise where an attempt to replace was unsuccessful, they knew before we boarded, Lisbon would be cancelled confirmed by ...
Had a cruise credit to use up. Was given a promotion to include drinks up to 12 USD for bars and room service. Room service last night refused to service an order for a Diet Coke. Asked the steward. Another refusal. Grills concierge at about 9 am promised a refrigerator supply of the soda. 11 45. No soda. Asked to see food and beverage coordinator. I would have brought on soda (and soap - see ...
Other than the amount of emails sent before the voyage which left me wondering what I should do before embarking, the trip just got worse as the days went by. The cabin was small, lack of wardrobe space and a poky shower room. The toiletries provided were of poor quality, forcing me to buy a decent hair shampoo as soon I could get to some shops.
But the most visible shortcomings were the total ...
Covid is alive and well on Cunard cruises. We came prepared with our Covid documents, which were not checked during embarkation. No Covid protocols were followed on board. By day 2 of the cruise we both came down with Covid and were quarantined for the remainder of the 7 day voyage. We were allowed to select from three food options for in-room dining and were unable to experience any of the ...
We have done more than 30 cruises with Cunard which has always been our first choice for cruising until now! We chose this cruise for the itinerary, including the scenic cruise through the Mull of Kintyre which was truly spectacular and a plus.
Overall the cruise was a big disappointment primarily because the standard of service was not ‘White Star’. In the Princess Grill restaurant, the ...
Getting away on what we thought would be a restful and peaceful cruise across the Atlantic was anything but that, and we will never sail with Cunard again. Entering the terminal and boarding the ship was about the only positive part, although as we masked up from that first minute we wondered about Covid on the ship. Turns out we should have wondered as the ship was ripe with Covid ...
Chose this ship since it was going through the panama canal, across the atlantic and on to the mediterranean.
Worst staff ever! most staff were incompetent at their jobs, especially reception and pursers office.
Many staff were outright rude! we have never seen such widespread rudeness on a cruise ship.
Room steward LOCKED ME OUT on my patio and then blamed the door (said it locked ...