Getting away on what we thought would be a restful and peaceful cruise across the Atlantic was anything but that, and we will never sail with Cunard again. Entering the terminal and boarding the ship was about the only positive part, although as we masked up from that first minute we wondered about Covid on the ship. Turns out we should have wondered as the ship was ripe with Covid infections.
Getting to our room was easy and our luggage was there immediately. But, as we opened our suitcases to unpack a knock came to the door and upon opening it up we met a couple who claimed that we were in their room. A quick call to the Purser’s Office revealed that we had been given an upgrade; something they forgot to mention. Well, it really was not an upgrade (just covering their backsides for having double booked the room) but acceptable as it was the same room on a different floor. During the conversation no one mentioned staff coming by to help move our luggage. I called back with no one answering the call. We ended up dragging our luggage to the elevator and wandering around until we found the room.
The room was acceptable, not great, but our steward (Macki) was excellent. The major complaint was that the robes provided had been laundered to the point that each had holes.