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Cruise Ratings
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Sail Date: February 2010
The Good: Nice roomy comfy stateroom, roomy bathrm (room for 2 in the shower LOL). Really nice room steward. The Bad: Tacky icky low-end Las Vegas-y decor throughout the ship. & The Truly Awful: Right-in-your-face photographers who ... Read More
The Good: Nice roomy comfy stateroom, roomy bathrm (room for 2 in the shower LOL). Really nice room steward. The Bad: Tacky icky low-end Las Vegas-y decor throughout the ship. & The Truly Awful: Right-in-your-face photographers who try very very forcefully to stop you at every turn, on AND off the ship, and must be all "paparazzi-in-training" ... most are ready to graduate to dogging celebs! The food is not great, and is often really bad. The service is mostly very very bad. One example... I ordered eggs for breakfast, a fellow at next table ordered same but with hash. He started eating, figuring the hash was coming. My eggs came with hash. We told the waiter about the mix-up and he then picked up my plate, scraped the hash off onto the other guy's plate and then put 'my' plate (with streaks of hash residue) back down in front of me. I have more, similar stories. Little or no consideration is given by anyone (embark staff, ship staff, debark staff) to folks with 'limitations' (canes, walkers, etc.) Everyone was complaining and there are tons of older people with bad knees, etc., on these cruises. We were told to follow someone down 5 flights of stairs during a mandatory safety drill; many tried to complain but the 'someone' was already two+ flights down and out of earshot. We went and found nearest elevator, but didn't know what floor to get off on, so had to try a few. Conclusion: Would never do a Carnival cruise again. Lots of folks we talked to on board felt the same and said it was definitely the worst line they'd ever been on. Read Less
Sail Date: May 2010
The "Glory" on May 2, 2010. Boarding in Miami was easy and fast lunch was ready and everyone was pleasant. Our ocean view room (2450,deck 2,port side aft) was very clean and much larger than we expected, luggage was a little ... Read More
The "Glory" on May 2, 2010. Boarding in Miami was easy and fast lunch was ready and everyone was pleasant. Our ocean view room (2450,deck 2,port side aft) was very clean and much larger than we expected, luggage was a little delayed but with around 2900 people on board it was to be expected. The ship was clean and the crew was very friendly. Dining in the Golden Room at 6:00 was the "Saving Grace" of the entire cruise. The staff was outstanding and the food was great, I can not describe what a pleasure it was to have dinner aboard this ship. We did not stay aboard in any port, we scheduled outside tours (Non Carnival)in 3 of the 4 ports and had a good time with NO problems. Well.... so much for the good of it. Now for the poorer side of things. Two of the mornings the food (eggs, pancakes, & bacon) were ice cold in the Red Sail restaurant, the steam tables were cold or just not working on the other days when the food was hot it got cold by the time you sat down due to the sub artic air conditioning, a very poor place to eat. Now on to the really bad side of it... The main entertainment at night was really good on Monday and Friday. They had the Broadway/Vegas style shows that were fantastic. On the other nights it was strictly second rate stuff that you could find in any bar on Miami Beach. Not even worth seeing. They say the cruise director is responsible fot the entertainment, I'm not sure we had one. The only time we saw him was on the TV sitting on his butt with a huge amount of food in front of him. He was not "out and about" with the paying people. This was out 2nd cruise with Carnival and may be our last if the rest of the ships are like the Glory. It's sad really... out 1st cruise was on Carnival's Fascinaton out of Jacksonville, Florida. I don't think you could find a better ship, everything was great, not one pood/bad thing to be found. Glory needs to learn a lesson from her little sister the Fascination. Read Less
Sail Date: May 2010
This is the 7th time we've cruised, second time on Carnival (all the others on Holland America except one on Norwegian). I found the cruise mediocre, there were tonnes of people. We looked forward to getting a nice tan on our pale ... Read More
This is the 7th time we've cruised, second time on Carnival (all the others on Holland America except one on Norwegian). I found the cruise mediocre, there were tonnes of people. We looked forward to getting a nice tan on our pale Canadian skins, and found that the decks were ALWAYS filled with people, and the pool so full, there wasn't even room to swim (but you could get in and stand with everyone else!). The food was okay, I found there was always a line up when getting food, especially at the Mongolian Wok section. There was also a Fish and Chips bar on the 10th floor, only accessible by going up one of the staircases in the Red Sail Lounge (or whatever the restaurant on the Lido deck was called), that we didn't manage to find until the last day at sea (when we remembered someone in one of the reviews had suggested it). When we did find it, however, they were closing for the day and wouldn't be open until "tomorrow at lunch," which was fantastic, because we were disembarking right after an early breakfast the next day. The shows were o.k., nothing special, except the magic act which was worth seeing. We were scheduled for late dining, and found that we often had to rush from our supper to go to see the show. After the show, there wasn't very much to do, other than going to the casino or the bars. The layout of the ship is fairly confusing, and there were certain sections on a few floors (I think it was 3 and 4) that you had to go either up a floor or down a floor to go across the ship before you could access it (there was a kitchen in the middle or something). We went on four excursions over the course of the cruise, in Cozumel, Roatan, the Georgetown, and Miami. Embarkation and Disembarkation was a breeze though, one of the best embarkation experiences I've had. All in all, I wouldn't go on this ship again (too many people), but everything else (the excursions and stuff) was ok. Read Less
Sail Date: October 2010
On our seventh cruise (fourth with Carnival)we noticed a drastic dive in the quality of service and food. The cost cutting was so blatant compared to past cruises. For example; the breakfast menu was severely limited and the quality of ... Read More
On our seventh cruise (fourth with Carnival)we noticed a drastic dive in the quality of service and food. The cost cutting was so blatant compared to past cruises. For example; the breakfast menu was severely limited and the quality of the food was downright poor. Coffee and tea were absolutely undrinkable. We are not gourmets and consequently can handle most anything without too much concern or complaint. But the coffee was absolutely nasty. Likewise, the iced tea. I can't begin to imagine where it was bought or who concocted it.For breakfast there was never any fresh orange juice. Instead there was some kind of orange drink that was squirted from a dispenser. I've had orange Kool Aid that was far better.Unfortunately most of the food followed the quality of the drinks that were offered. In the formal dining room, our table did not have a number on it which made it very difficult to find for the first couple nights. Even after commenting on the problem to the maitre'd, it was never resolved throughout the cruise.On the first night of the cruise I ordered barley soup but could not find one grain of barley in it. I again ordered it on another night and found ONE grain of barley in it. I got lucky that night because all the others who ordered the barley soup never did find a piece of barley. I jokingly commented to the maitre'd about the absence of barley in the barley soup and the problem was never addressed. And for this I'm supposed to tip him???Three days into the cruise we had still not met our cabin steward. I contacted guest relations and suddenly the cabin steward was at my door with profuse apologies. Unfortunately, good service did not follow the visit. Dirty glasses were repeatedly left in our cabin after daily clean up. When they were picked up, none were left in exchange. Often there was only one towel left for the two of us. The problems such as these were persistent throughout the cruise.The constant hounding to buy overpriced drinks, photos, etc. became very tiresome. Now I know why they call this cruise line 'Carnival'. It's just like being on the midway and having everyone yelling at you to play their little rigged games.The little deceptions were disgusting. Come to the art auction, we're giving one lucky winner $500! At the end of the auction, it was finally disclosed that the $500 was actually a $500 DISCOUNT on an art purchase.All in all, this was not a nice vacation. After a few days it became a test of endurance and we were most happy to see it end.So for now, there will be no more cruises for us. Cruising has ceased to be a vacation bargain. Read Less
Sail Date: October 2010
This was my fouth cruise on the high seas. Third one with Carnival, and will be my last with them. Between being served cold dinners three nights in a row, finding a bug in my salad, and being served food in dirty dish, I must give the ... Read More
This was my fouth cruise on the high seas. Third one with Carnival, and will be my last with them. Between being served cold dinners three nights in a row, finding a bug in my salad, and being served food in dirty dish, I must give the Food Dept. a very low grade. We were changed to 4 different waiters, before we were served hot food. The dish I was served a very small portion of fruit in, was so dirty, it was unbelieveable. It was a cheap looking plastic dish, like you would receive side salad dressing in. It was very stained, and had a brown ring in the bottom, I know it had been there a long time. Two of our party went to the Buffet type restaurant, called "Eddies", for breakfast. There were no clean plates to use, there was no coffee made at any of the four drink stations, and the buffett servers, had very little food in, especially the hot food. It was like they could not handle the number of people who ate breakfast there, instead of in the Restaurant. The remaining two of us, ate in the designated dining room, and our food was excellent. It seems the one dining room had much better service and food. We felt the drink prices, were outragious, so we didn't use our Sign & Sail card hardly at all. The credit in our Sign & Sail account was a balnce we had left over, for changing our first Cabin, which we had paid for, to a less expensive cabin. They ask, if we wanted the credit balance put into our Sign & Sail account, and we agreed. They didn't tell us, if there was a balance in the account, at the time we disembarked, it would not be refunded to us. So, Carnival keep our balance that was in the Sign & Sail account. It was our overpayment of a cabin, but they kept it, and would not return it to us. Now, they kept the money, that we overpaid for our cabin, and didn't return it. We found this out, the night before we were to disembark. When they gave us our statement showing our credit balance, that is when we found out it was "non- refundable." In dealing with the Guest Service Dept. since we have been home, I have yet to get an answer to my complaint, or been able to talk with anyone, in accounting about the dirty deal. We felt the ports we visited, were not of interest, and the Half Moon Cay, was only for young people and kids. You had to be a beach goer, to enjoy it. Then the others, we took upon ourselves to take the tours. For the guys who gave the tours, would come down quite a bit on the price, if you dealt with them personally, and not pay the price on the ship. Carnival made money, by over charging on the tours. We feel Carnival has changed so much since our first cruise in 1996. The personal service is a lot less, the food is not near as good, and I especially noticed they have a very poor Diabetic selection of desserts. With so many good sugar subsitutes out there, it seems more then just one dessert, would be offered to us Diabetics. We believe Carnival, has changed it's desire to have bigger ships, raise their prices, and give, not as good of service. With more people, to attend to, the service, the food, and the price, is bound to change. We will never cruise with Carnival again. I doubt very much, I will hear back from anyone, regarding my complaints. When you get to big, your service is less, and they got greedy. Read Less
Sail Date: February 2011
We arrived 2 days early to spend some time in Galveston before our cruise on Monday. We left our car at the Holiday Inn Resort on the Seawall. **Big mistake.** (More about that later.) My husband and I have made this exact same cruise on ... Read More
We arrived 2 days early to spend some time in Galveston before our cruise on Monday. We left our car at the Holiday Inn Resort on the Seawall. **Big mistake.** (More about that later.) My husband and I have made this exact same cruise on the exact same date on the same ship (in the same room even!) for the last 3 years and everything had always worked out perfectly. This was my 8th cruise out of Galveston. Out of 11 cruises, I have NEVER had a bad one. But the last day of this one turned it into a day of "debarkation H E L L". The Embarkation was a breeze and we were on the ship in a matter of 30 minutes. My brother-in-law had recently come out of a cast and was unsteady so they provided us with a wheelchair and someone to push him onboard. Which we were very happy about because we worried about getting him up the ramps and onto the ship. Carnival went out of their way to assist us. My sister and I had over packed with 3 garment bags, 4 large pull pieces of luggage and several carry ons. Our objective on this cruise was to get a big variety of formal pictures with our husbands because they are typical men and have to be "helped" into getting their pictures made at home. My sister and I decided that we would get enough "good" pictures to hand out to our kids and grandkids that dragging our husbands to a photography studio sitting would be unnecessary for at least 10 years! We spent more on pictures than our cruise cost, just to give you an idea of what I am talking about. This part of our plan worked perfectly. Ecstacy is a grand ol' lady and we enjoy sailing her. I have been on her 5 times, my husband cruising with me 3 of those. She is smaller and easier to find your way around on her. The rooms are adequate and usually our room stewards are magnificent. This trip there was sort of a pallor or an odd "out of place feeling" that something just wasn't right about the crew/staff attitude. Some (but not all) just didn't seem happy. To me, that was unusual and different from previous cruises. Our room steward was nothing to brag about. Oh, she did keep the room clean and put a towel animal on the bad at night but other than that, she lacked something that I cannot put my finger on. I asked for a hairdryer and she acted like it put her out to bring me one. She never restocked our water (we drink a big water everyday) and we had to order it from room service. Maybe that's a new policy? At any rate, we didn't complain, we just didn't ask her for anything she wasn't willing to provide to us. My sister drank the Cokes in her room and those were not restocked either. Just weird from our previous experiences, I guess. Calling room service was ok and that is what we did, but we also tipped when they brought our order just like we tipped when they delivered our coffee in the morning. There were other odd things that were different. Nothing big, but just little things that made us wonder if Carnival's attitude had changed toward it's customers or was it just "our" steward. Later her bad attitude was not disguised at all and she was unapologetic for it. Our cruise was wonderful. Progresso is a highlight for us. We enjoy seeing it change each year. We took the same tour as the past three years, to see the horse show and all our "old friends" there even though we really didn't know any of them personally, we felt as though we did. At Cozumel we did Mr. Sanchos and spent the day on the beach with a nice long massage and a wonderful lunch. The water was spectacular as always and pretty chilly when you first get in but warms up quickly or at least we did! The waiter there could teach our room steward a thing or two. The return trip was smooth and uneventful. It seemed as though there were not as many shows as there was last year but all in all, it was a good trip until we reached Galveston where the port was closed due to fog. I realize that weather is beyond Carnival's ability to control. I have been on the sea running from a hurricane in 25 foot swells before. I have seen (but never had to use) the barf bags in the lobbies. I know that cruising is dependent on mother nature. The closed port and the dense fog were not Carnival's fault. They are guiltless over missed flights and disrupted plans both for those debarking and those embarking. But they are TOTALLY and COMPLETELY at fault for the decisions they made to get us into port and debark us at a heavy equipment loading dock to be bussed back to the terminal. I have never seen such incompetent, disorganized, unprofessional debarkation. To announce that 2500 people must carry off their own luggage, stand in what was nothing short of bedlam to fight and push and shove to get on a bus to be bussed to the terminal was beyond what can be described here. I am not talking "inconvenient". I am talking dangerous. We had people being trampled and ambulances were sent to assist. I saw a man in a wheelchair trying to maneuver thru the crowd and his back wheels ran over a man's feet and the man almost dumped the wheel chair over trying to get it off his foot. People were rude, mean and tired. Carnival had one young guy out there running all over the place but he was totally out of his depth with crowd control and organization. As I told you before, my sister and I over packed. My husband is a heart patient on meds and her husband was unsteady and needed wheelchair assistance which he didn't get even though the purser said one would be provided. We were told that our room steward would help us with our luggage. But she said she couldn't help and there was no one who could help us until we went back to the purser and our room steward had to be "ordered" to assist us as far as the gangway. After that, we were on our own as were 2500 other people. There were some porters to help get the luggage on the buses and we managed to tip one of them heavily to help us maneuver in the line with all our luggage. They had no carts so it was very difficult to move it. We stood in that for about 2 hours before finally getting a bus. But that wasn't the end of it. The buses did not pull up in front of the terminal. They used the bus parking and the bus driver said it was not his job to unload our luggage. We managed to drag it all out there and somehow got it to the front of the bus where we found a porter with a cart, again over tipping heavily for assistance to get us from the bus parking over to the terminal. He unloaded us on the curb at 2:30 and that is where we sat until 6:10 that afternoon. The 3500 people from the Conquest and the 2500 people from the Ecstasy were on that curb at the terminal at the same time, along with another 3500 from the other ship that came in with us. And just the same number of people trying to get into the terminal. I have never seen anything like it. I know that Carnival was trying to cut it's losses by turning those ships around quickly. But I also know that their FIRST obligation was to the customers they already had, "us". They stagger the port days of ships for a reason. We were stuck with no way to leave the port. The shuttle buses were all full, as were the taxis. We waited and waited for the Holiday Inn/San Luis Shuttle. When it finally showed up it had a limited number of seats available and thousands of people wanting to board it. That one time was the only time it came by the entire time we waited on the curb. My sister finally asked a stranger that had walked to get his car and came back to pick up his wife and luggage for a ride to the hotel where we had left our car. How dangerous and desperate was that? There were 10,000 people trying to get transportation away from that port on that day. THAT was Carnival's fault. Those on Ecstasy were treated as "second class" citizens when they allowed the Conquest to use our terminal and stuck us out in some unloading dock. No debarkation assistance whatsoever and no care for anyone's safety or well being. Those are just some of the charges resting squarely on Carnival that day. The moral of this story, if there is one, NEVER park farther away from the port than you can walk to, or have the phone number of someone to call to pick you up other than a commercial operation. NEVER carry more luggage than you are able to physically manage by yourself even if you don't intend to carry it yourself. AND don't become spoiled by the excellent, above expectations service at the time of starting your trip and expect the same quality of service after your cruise is over. Read Less
Sail Date: February 2011
We wanted to sail from our home Port of Galveston and decided Carnival to Jamaica was the cruise for us. Arrived in fogbound Galveston Saturday before cruise and was finally able to board around 4 PM on Sunday. Unfortunately a barge ... Read More
We wanted to sail from our home Port of Galveston and decided Carnival to Jamaica was the cruise for us. Arrived in fogbound Galveston Saturday before cruise and was finally able to board around 4 PM on Sunday. Unfortunately a barge had bumped the Conquest and we had to stay in the harbor until Monday morning. Lost our docking in Jamaica and Carnival subbed Progresso. Carnival gave every passenger $15 credit for the inconvenience. REALLY Cruise was for hubby's birthday which was Sunday and the dining room finally acknowledged it on Friday. Housekeeping staff was OUTSTANDING. Wait staff through out the ship was overall indifferent to the guest. Stood around talking in groups and resent being interrupted Point Steak House was superb would highly recommend it to everyone. First Cass all the way. Cabin was closest to elevator use for moving luggage. Very few planned activites for seniors. Overall we will not be booking on Carnival again when we can get better value for our money on other cruise lines. Read Less
Sail Date: April 2011
Embarkcation process went smoothly as everyone stated. The family came in 1 day early and stayed at Country Inn and Suites in Cape Canaveral and the stay was very pleasant.OK now our dream beginsWhen boarding the ship there was no one ... Read More
Embarkcation process went smoothly as everyone stated. The family came in 1 day early and stayed at Country Inn and Suites in Cape Canaveral and the stay was very pleasant.OK now our dream beginsWhen boarding the ship there was no one greeting the guests, you were left to figure out where to go next, I feel that would be tough on first time cruisers, which we had 4 with our group.We headed to Deck 10 (Lido deck)to the Gathering for lunch that was overwhelming, long lines, DH had to sit at empty table while we were in line for food, food was OK nothing to brag about.Room was ready by 1:30 received luggage in a reasonable about of time. Never meet the room steward but he did an excellent job on keeping our room clean and staffed with clean towels.After changing into our swimwear we headed off to the pool, another challenge no seats and small pool for a ship of 4,000 people. Oh. now the sail away party what a BIG disappointment, possibly the worse one ever.We ate in the main dining room 6 out or 7 nights, we had 14 people at our table now Anthony was our headwaiter and did a fine job, but his assistant sucked, the head matrid never once came to our table, until I asked for him to complain about the amount of time it took to serve us. A minimum of 2 hours for dinner, food was only warm and getting a drink was almost impossible, we were on the upper level of the Scarlet Dining Room and the kitchen is on the 3rd level and the food had to be bought up from the 3rd level on the escalator along with anything you wanted to drink, it took forever, We enjoyed the shows and the comedy shows we had no complaints, the only problem is the saving of seats, at the pool and at the Encore theater, the activities need some help, the fun days at sea where not fun, very little to dounless you like playing Bingo all the time at $20 a game. Oh yeah the serenity deck I think you needed to be there in the middle of the night to get a clam shell or a hammock because there NEVER was one available, also there is no pool for the adults, which there should be.Disembarking was done by zones and it was very very slow took us until 10:30amto get off the ship.Overall not a great cruise, too many people, to large of a ship. For the sizeof the ship they don't have alot to offer, but we had a great time with ourfamily, we will never cruise the Carnival Dream as a couple, Forgot one thing the Lani Deck (deck 5) was very nice had 4 hot tubs and plenty of tables and chairs in the shade and plenty of chaise lounges in the sun and a complete walk around deck 2.5 times is 1 mile, that's where they hadthe BBQ on sea days and it was pretty good. Read Less
Sail Date: May 2011
I cruised as a solo for some needed R&R on the sea, and I got that. I'd never sailed on Carnival but chose this cruise, because I could drive to Charleston. I went wondering what I'd experience because of Carnival's ... Read More
I cruised as a solo for some needed R&R on the sea, and I got that. I'd never sailed on Carnival but chose this cruise, because I could drive to Charleston. I went wondering what I'd experience because of Carnival's reputation as a party cruise line.Embarkation was quick, and I was on the ship within 15 minutes of arriving at the terminal at about 11:45 a.m. However, no crew member told me where I might find lunch. I headed to the Lido deck to the buffet but ate at an outdoor grill instead. Food there was mediocre.Cabin was ready by 1:30. I had a port hole cabin which was just fine - spartan but about what I expected. It was comfortable. I was happy.Service: Mediocre at best on many counts. First, when my luggage hadn't been delivered by 6:00 p.m., I called and then went to Guest Services. I was told that luggage was often delivered that late. I said I'd never had this happen on other lines and was curtly told it did on Carnival. Next, I'd ordered a bottle of wine and purchased drink vouchers prior to boarding. The wine was in my cabin but no drink vouchers. Back to Guest Relations who sent me on a wild goose chase. Finally got vouchers at dinner. Seemed I had to sign for them. I'd bought enough to pay for drinks all five days but spent money for sailaway since no drink card.Met cabin steward only twice, and both of those times I had to find him. He did his job, but that was all. And, to my dismay he left a dirty glass on a table for two days, and he didn't replace Kleenex when box ran out.Dining staff were fine but nothing more. All five days I felt many of the crew were just doing a job and not much else - not incompetent but not going out of their way to make passengers comfortable or welcome. This was true at all levels of service.Dining Venues and FoodI tried the Windows on the Sea Buffet for breakfast one day. Bagel was hard as a rock. Coffee tolerable. OJ tasted like it came out of a can. Room service breakfast wasn't much better. Celebration Dining Room breakfasts a bit better, but Eggs Benedict overcooked.Windows on the Sea buffet had limited options. I never tried the hot foot but chose the salad bar which was only ordinary salad bar fare, Celebrations Dining Room food was decent. Maine lobster tail was good. Cold soups were good. Steak just so-so, a bit overcooked for me and a bit tough. No creativity about presentation.Dining Room had very limited hours for breakfast and lunch - not at all open for as long as I've found to be the case on other cruise lines. Not a plus for me.Very disappointed in way people were allowed to dress in dining room each night. Slouchy shorts and blue jeans plus t-shirts with logos, etc. were common. I like informality but do like to see women in pants or dress or skirt and men in pants with polo shirt at the least. I don't want to feel like I'm in a fast food place.Shore ExcursionsThe shining light was the Shore Excursions staff, especially Sophie. She was friendly and helpful and remembered who I was and was very apologetic when my shore excursion was cancelled in Nassau. I wished she'd let me know prior to the time for the excursion, but that was a minor detail, because she was all I'd expect someone in her position to be.Entertainment and ActivitiesI was part of one production show. It was okay. I'm not a big fan of cruise shows, so I really can't say much more. And I don't participate in activities like dance classes, etc.DisembarkationThis was a nightmare. We were given numbers and told to wait until our number was called. That was fine. However, the numbers were called in groups rather than one by one. From the time my number was called until I cleared customs, I'd been in line 1 hour! Unreasonable amount of time and unnecessary had we just been held in comfort in the lounge on the ship.Carnival has a reputation as a party cruise line, and there really were many young adults, and they were having a lot of fun. There were few older people like me, but that was okay as I like to be with all age groups. I did like the informal atmosphere overall. And, I found places to be quiet, have a drink, get some sun, read my book, chill out and do all of that on the sea. In the end that's the most important part of cruising for me.However, I think I'll probably go back to Royal Caribbean or Celebrity the next time. Read Less
Sail Date: May 2011
Embarkation- We had a Grand suite and were supposed to have VIP boarding. We stood in line like everyone else to include my mother-in-law in a wheelchair. Carnival does not know how to treat Suite holders like RCCL does. Room- When ... Read More
Embarkation- We had a Grand suite and were supposed to have VIP boarding. We stood in line like everyone else to include my mother-in-law in a wheelchair. Carnival does not know how to treat Suite holders like RCCL does. Room- When we check into our room we found dirty laundry under our bed. Our travel agent had arranged for canapes to be delivered when we boarded, they took 2 hours to get to us. Dining- Very disappointing. The menu did not include any lamb or pork, other than RIBS. The daily sirloin strip is gone and replaced by chicken breast or a flat iron steak that is a piece of beef that should be ground up for burger. The daily salmon has been replaced with tilapia, the cheapest fish they could find. Overall Carnival has gone out of their way to make you feel that you are eating out at a local soup kitchen. The food was the worst I have ever had on a cruise ship. Shame on you Carnival for going the cheap route with the food. The breakfast buffet was nothing to write home about, don't even have Lox anymore, you have to get it from room service or in the dining room. Read Less
Sail Date: June 2011
I knew I was booking on a budget cruise; I knew there would be about 800 kids and 1500 adults (summer time cruising from Jax = lot's of kids!)and this was NOT my 1st Carnival cruise - but it's my last because of what I had to ... Read More
I knew I was booking on a budget cruise; I knew there would be about 800 kids and 1500 adults (summer time cruising from Jax = lot's of kids!)and this was NOT my 1st Carnival cruise - but it's my last because of what I had to eat. I'm over 55 and just don't need to endure such terrible food anymore. I'll give the staff good marks for being nice and trying hard, but the food - YUCK. Our 1st night we had fried chicken. It was not seasoned at all and was so dry that I had to drink a bit of water to wash it down. I ate a few bites and gave up. I did taste one bite of the 2 table spoons of mashed potatoes along with the cold gravy and decided to give up. It was THAT bad. The kitchen just missed the mark on every occasion it seemed. Food that was supposed to be "hot" was served warm at best and food that should have been "cold" was served at room temperature - like salad. Even the fruit wasn't ripe yet. The MILK was served "luke warm" I mean come on - who's in charge there? Just so you know - I've been in the food & beverage industry for decades and have run HUGE cafeterias so I know what CAN be done in the kitchen. On our last night we did the "build your own hamburger" thing in the dining room (NOT the pool patio) and was served a hamburger that was obviously cooked HOURS earlier and COLD french fries. I had to send the fries back and I usually don't do things like that, but I was completely fed up with the lack of quality control when it came to the food service. If you have kids, or are looking for a budget cruise then this would be a cruise for you to consider. Just don't think you're going to eat well. Read Less
Sail Date: June 2011
Embarkation was smooth and easy. After lunch on the Lido deck, our luggage was waiting for us at our cabin. The cabin was roomy, with lots of storage, but no refrigerator. Joey, our steward was very attentive.Monday was a sea day. Choices ... Read More
Embarkation was smooth and easy. After lunch on the Lido deck, our luggage was waiting for us at our cabin. The cabin was roomy, with lots of storage, but no refrigerator. Joey, our steward was very attentive.Monday was a sea day. Choices of entertainment ... smokey casino, but I don't gamble, reading by the pool, but I can't find a lounge, I hate LOUD music, and I'm not fond of screaming kids. The "serenity deck" is a joke. The music is just as loud there. This was the first time I was ever bored on a cruise.The rest of the week was better because the ports of call were good and the excursions enjoyable, but once again, nothing to do when back on the ship. Adult entertainment doesn't start until 9 PM and I'm not a late night person, so I didn't see a single show. Screaming kids woke us up each night when they ran down the hall. Then we were awakened again when boisterous adults returned to their cabins. I agree with a review I read that called this ship the Walmart of the Sea. Lots of rude people.The worst part of this ship is the buffet. Instead of having food stations that you can directly go to for the food of your choice, passengers are forced into two lines, cafeteria style. The lines are long, long, long. My husband's main complaint was that it is a hard ship to navigate. Only decks 3 & 5 go through end to end, and the elevators are terrible. Read Less
Sail Date: July 2011
We sailed from Charleston on Saturday July 23, 2011 on MS Fantasy. This turned out to be a horrible mistake and the worst cruise that we have ever experienced. I will provide details of the good, bad and ugly, and yes the very ugly below. ... Read More
We sailed from Charleston on Saturday July 23, 2011 on MS Fantasy. This turned out to be a horrible mistake and the worst cruise that we have ever experienced. I will provide details of the good, bad and ugly, and yes the very ugly below. The Good: It was wonderful sailing with Dessi the maitre'd in the Celebration dining room. We have sailed with her twice before on the Legend and enjoy her style in the dining room. She genuinely seemed happy that we remembered her and provide us with a private kitchen tour and sent over cheese plates at dinner. The gym was well equipped and as such made it easy to get in my normal workout. The instructors were very knowledgeable and happy to provide pointers. The morning stretch class was a great start to the day! The ship was very clean and well kept. There were a few areas that need minor repairs but nothing of significance. The design is such that the bathrooms are much larger than in the newer ships. The showers are a really nice size. The production shows were great. Nightclub Express and Ticket to Ride. There was a nice five piece band performing on the Promenade deck, which turned out to be the Fantasy Showband. It is a shame that they were not used for more things. The Lido pool was very nice on the day we were docked in Freeport, which was the only day that you could get close to the pool. Silent debarkation is a hit. The whole fleet should move to this model. I loved the fact that you could not use the elevators to the debarkation deck until you deck and side of the ship were to debark. The fact that Carnival controlled access with crew members was a plus. The Bad: Food quality was mediocre at best. In the dining room we often got food served at the wrong temperature, or food that had clearly been sitting under a heat lamp for too long. There is no excuse for serving cold pancakes or dried out fish. Something like this occurred at least once each day. The Serenity deck is anything but serene. There was a constant flow of children visiting their parents, and the fact that the outside dining area of the Lido overlooks the deck makes it loud and full of food aroma. Other than the two production shows there was no entertainment at night. To all that like comedians I apologize but that is a lame way for carnival to claim entertainment. Using the guests as entertainment is beyond laughable. I get better at a local high school play. Charleston embarkation procedures are laughable, but this is not Carnival's fault. If you sail out of Charleston be prepared to take approximately an hour from the time you get in line to park your car until you finally get out of it and get a chance to move toward the ship. Once you get moving toward the ship it is not too bad, but be prepared to walk up the equivalent of seven flights of steps to get on board the ship. The Ugly: The group Music Boardwalk was horrible. These guys really need to go take some music lessons. They cannot even sing in tune with each other. This incarnation of the group is really bad. They try to hide their lack of musical ability by playing loud, but all that does is make noise. Everyone should realize that this "group" is on every ship in the fleet and some of them are clearly better than others. Cain service was lacking for the first time on any cruise. We told the steward the first day that we had any time dining and went to dinner every day between 6 and 6:30. Not once was our cabin made up when we got back from dinner. He was usually there around 9:00 p.m. One night he skipped us completely. In the morning he was never there before lunch. I blame this not on an increase in the number of cabins that he had to service but on overbooking the ship. This cruise sailed at well over 110% of capacity. On our hall, I noticed that at least 75% of the inside cabins had at least 4 and often 5 passengers. These cabins take two to three as long to service as one with two passengers and as a result service suffered. The Very Ugly: Rude passengers and children out of control top the list of the very ugly. We have cruised over 20 times within the past 6 or 7 years and this passenger mix was the most poorly behaved that I have ever encountered. I must add before anyone says that it is summer that we sail about this time of year every summer, summer has nothing to do with it, and the situation was the people. Children of all ages were allowed by their parents to run up and down the halls until the wee hours of the morning every night. The pounding of not so little feet on the steel decks reverberated throughout the entire area. I spoke with crew members who even noticed it down on decks two and three where they have their cabins. The situation was so bad one night that I stuck my head out of the cabin to tell them to stop and discovered that one of the children was in fact a 35 - 40 year old dad who was running with his children to wear them out. On three separate occasions security had to remove large groups of teenagers from the glass elevators. The youth were sitting on the floor riding up and down and preventing anyone from using the elevators. They would often get to a floor, and hold the elevator while one or more of them ran to get something from somewhere. A particular waiter, who I will not name, but who I complained about to the Guest Services manager almost made me do something that I would never consider: removing the gratuities. The incident occurred at breakfast one morning and since it would have penalized too many people I left the gratuities alone. Without getting into a lot of detail this server refused to order an omelet prepared like I wanted, refused to find any salsa,, claiming that they did not have any on the ship, and then told me that I was stupid when he brought me regular eggs instead of egg beaters, and I caught him. That was the last time that waiter was seen by us. Conclusion: This cruise has made me rethink booking on Carnival again. I am only 2 cruises from platinum and I am not sure that there is any reason to go back on Carnival. While I loved sailing out of Charleston, the cruise quality was such that flying to Miami would have been a better alternative. Read Less
Sail Date: August 2011
I waited in line for almost an hour to check in with seats available so they should have given out numbers so we could sit until our number was called. Once on board, I noticed that this ship wasn't decorated by someone on an acid ... Read More
I waited in line for almost an hour to check in with seats available so they should have given out numbers so we could sit until our number was called. Once on board, I noticed that this ship wasn't decorated by someone on an acid trip like the last one...although still gaudy enough. The stateroom was fine except I couldn't charge my computer as the plug was too close to the counter. The casino had smoking machines 80% and non smoking machines 20%. The smoke was carried through the entire casino by the prevailing draft and the smokers would sit at a non smoking machine and smoke anyway. It is not just a bad smell...it is allergies to smoke that cause me to weaze and cough. The very least they could do is install fans on non smoking end that blow the smoke back at the smokers!!!! The swimming pool was small and full of bodies most of the time. The hot tubs were clearly marked Adults only but were full of kids jumping and splashing and snorkeling in them! They had an adult area on the stern with two hot tubs and I still had to inform a father and daughter that they were not welcome in the tub! The food: OMG! It was only slightly better than MSC food and that is not saying much! The eggs benedict were baked with the sauce on them so they were well done and sauce was not liquid any longer. The liquid eggs were not cooked properly as well as the bacon which was a bunch of little shards. You could only get the pizza the way they wanted to cook it...no special orders! The potato salad was gross! Dinner was hit or miss...I had a couple of decent dinners but the chateaubriand with bernaise was a joke...meet was a bit overcooked but the bernaise was hollandaise with dill added...not a bit of tarragon in sight! The fried chicken was AWFUL...I think the food compares to one of those buffet chains where you pay $10 and can eat until you drop!!! JUST AWFUL! The numbers/names for the floors was incredibly confusing! I was constantly trying to figure out if I should go up or down...They should stick to numbers or letters! The best part of the cruise is the crew who are, for the most part, friendly, helpful, and hard working! I will not be cruising on Carnival again! Read Less
Sail Date: September 2011
We left Seattle WA on 9/13/2011 for a cruise to Alaska. It was our 3rd cruise on Carnival. We cruised to 3 Alaska cities on the inward passage. We were disappointed with the food served in the dining room and in the regular restaurant. The ... Read More
We left Seattle WA on 9/13/2011 for a cruise to Alaska. It was our 3rd cruise on Carnival. We cruised to 3 Alaska cities on the inward passage. We were disappointed with the food served in the dining room and in the regular restaurant. The food was cold and not much of a selection in either place. We felt it was much too expensive to spend 30 dollars per person to eat in the fancier restaurants per day. Another problem was the service in the dining room. It was very poor and the waiters seemed to be on their own agenda. We had opted for early dining and they seemed to be in a hurry to get you served and out of the dining room. Cabin service was good. We also didn't like the fact that our cruise ended in Vancouver and we were bussed back to Seattle to the airport where we spent 10 hours before our flight home. We will not take another Carnival cruise. Entertainment was poor. Read Less
Sail Date: September 2011
We embarked on this sailing on the Valor because we were celebrating a friend's birthday, and the itinerary included both San Juan and Grand Turk. The price was very good and although we don't usually do 7-day sailings, this ... Read More
We embarked on this sailing on the Valor because we were celebrating a friend's birthday, and the itinerary included both San Juan and Grand Turk. The price was very good and although we don't usually do 7-day sailings, this worked for a quick getaway since we didn't have time for a 14-day cruise. The bad started early - embarkation. Why Carnival thinks it is better to have you stand in multiple lines to get on the ship I don't know - it was an hour from the time we arrived at the port until we walked onto the ship. Comparatively, in May we sailed on the Allure - 6200 passengers - and from the time we arrived at the port to the time we were on the ship was 22 minutes. That set the tone for the cruise we came to find out. We went to the Lido with everyone else and found some lunch which was tasty. At 1:30 we proceeded to our cabin and had luggage already so we unpacked. The room was spacious, clean, and had plenty of storage space for our things. We met our cabin steward, Rommy, who was very nice, unlocked the mini-bar, and offered her services if needed. Her services continued to be satisfactory or above the entire cruise. After leaving our cabin and walking around, we immediately noticed that the staff all seemed grumpy - they didn't speak unless spoken to and then it was a forced smile and greeting. We attributed it to the first day and big effort required to get everyone off and on the ship. The ship is showing some signs of wear here and there, but is generally in good condition but in several areas, not clean. Furniture needed cleaning, both on fabric and wood surfaces, deck furniture was grimy with fingerprints, and some of the public bathrooms needed the walls and doors wiped down or scrubbed. Definitely the worst I have seen on 17 cruises. We had anytime dining in the Lincoln Dining Room. We were seated promptly about 7 and had a very nice waiter (Dedi). He seemed rushed but did take care of us well, and chatted a little with us. It didn't appear he had assistants in the area that were functioning well filling water, bringing wine glasses, etc. and appeared unhappy with them. Our dinner was tasty, well presented, and more than adequate. We ate with Dedi every night but one on the cruise and his service was always very good and he had a great attitude both in the dining room or elsewhere on the ship when he would see us. He always spoke with us or waved. He was one of only three staff members that seemed to know they were working in a service industry on the ship. Service during the day was spotty and poor at best everywhere on the ship. If they were pushing drinks, they were reasonably attentive, but if you were waiting for dishes to be picked up or areas cleaned, they were nowhere to be found, or worse yet, right there in groups chatting in foreign languages oblivious to the work that needed to be done 5 feet away. Dishes sat on tables for hours on the Lido and in the adults only area on the back of the ship. At two occasions, we had dishes on our table well after we were finished and the busing staff was not 10 ft away chatting. We took the dishes to them and they were put out they had to take them from us and interrupt their conversation. We ate in the Steakhouse one night and it was very good - the food was delicious and well presented (actually pretty much like the DINING ROOM food was 15 years ago). The Staff however, were poorly attired for serving in the specialty restaurant we thought (nearly all female, but ill-fitting shirts and pants, hair in disarray, no make-up, etc.) The service was good, not exceptional, but good. We did befriend another waiter on the ship who was good about bringing drinks and being friendly with us on the deck whenever he saw us. We continually noticed the crew all seemed crabby with each other and with customers. We finally asked him what was wrong - he just shook his head and said, "Yes, it is bad" he said that he has worked for Carnival over 8 years, but wasn't planning to come back when his contract was up - he was going to look for another cruise line. Since top Carnival management (President/CEO)changed he said things have gone from good to bad to worse for the crew and we were right, they weren't happy. He told us he used to love his job, as did most of his friends, but they now were overworked, under appreciated, and taken advantage of at very opportunity now. He said the managers on the ships in the bar and restaurants were ineffective, lazy, and weren't respected by the other staff members. We had noticed the maitre d Jan seemed to be just in the way in the Lincoln dining room - he seemed to be a hindrance to the hostess at the front and to the waiters. We never did see him help when it was needed at all. After talking to him, it seemed to explain the prevailing attitude all over the ship. The ship captain was never seen in the 7 days we were aboard, and we seldom saw any officer's on the ship at all - quite a contrast from the Allure and the NCL Pearl over the last few month where the officer's were always out and about and spoke to you. We did find that the adults areas of the ship were very nice, there were no children, and we enjoyed the quieter areas to play cards, read, or visit with our friends. There were not a lot of children on the ship - probably due to the time of year, but those that were on-board generally behaved well and had supervision of either their parents or the Camp Carnival staff. There were, however, a lot of poorly mannered adults on the ship - loud, crude language, inappropriate dress, - they were easily in their 30's, not 18 or 21! There was a dress code in the dining rooms at night, no ball caps, no bathing attire, no ratty jeans - but it wasn't enforced at all, even on dressy nights. If they aren't willing to enforce the rule, don't make the rule. It ruined the ambiance of the dining room - if you want to wear junky clothes and a backward baseball hat, please eat in the Lido buffet! Overall rating: Embarkation - VERY POOR, Service - POOR, Cleanliness of Public Areas - POOR, Food - GOOD, stateroom - VERY GOOD, Entertainment - FAIR, Casino - GREEDY, General atmosphere - TENSE. All in all, we decided that this would be our last Carnival cruise. The service, the ambiance, the cleaniness, the life style of fellow passengers all combined to eliminate Carnival from our menu of cruise options in the future. Read Less
Sail Date: September 2011
this was and will be our only cruise with this company firstly let me start by saying the crew and staff were fantastic very helpful and polite the room stewardess was very good and the rooms very always clean the bar staff were ... Read More
this was and will be our only cruise with this company firstly let me start by saying the crew and staff were fantastic very helpful and polite the room stewardess was very good and the rooms very always clean the bar staff were also very polite and always seemed to be busy either serving or wiping down bar tops shelves etc we mostly used the Laani bar on deck 5 this cruise was absolutely full and boy did it show whenever you went for a buffet meal it seemed every passenger was wanting to eat at the same time as us (we often changed times to go to the buffet) but the queues were long the only place you could get tea/coffee was deck 10 we were on deck 2 so quite a trek for a drink the breakfast buffet served the same  everyday with little or no variation we had dinner 4 times in the scarlett lower lounge and the menu was limited but was OK the meals were not overly big but you could order another meal if you wanted again wait staff were very good we thought the entertainment was not very good unless you wanted to be drinking and running around like a lunatic we saw 2 shows in the encore theatre Dancing in the street which was very good and a country show which was very mediocre what spoiled the second show was towards the end the act as part of a song told the audience to stand up and be proud to be american while lots of them did lots kept sitting down and felt as if we shouldn't have been there uncomfortable moments (we then left) from there we went straight aft to the Burgundy lounge to see a so called comedian  he started by having a go at the Pakistanis then started on the Brits following up by bawling how great the yanks are again we walked out shore tours we had been to Cozumel in the past we saw a cruise liner moored near Senor Frogs so assumed wrongly this is where the Nightmare would tie up instead it was a taxi ride into town 7 dollars each way on the way off the boat you have to pass through duty free shops and 20 jewellery shops all recommended by Carnival also a bar Isla Rotan we got off the boat went through duty free shops and 20 jewellery shops and a bar recommended by carnival we asked about a taxi ride to the parrot park 10 dollars we said 4 of us 40 dollars we were told then 8 dollars each to enter park then 40 dollars back we went and did an independent tour for 100 dollars plus a tip for the guide you hire them to take you round the island take as long as you want (stand is just across the car park ) we passed the Parrot the monkey and i think it was flora and fauna parks after about 20 minutes these are 3 separate parks and cost 8 dollars each Belize we got off the boat passed 20 jewellery shops a bar and duty free shops all recommended by carnival we went to go outside the compound/jail and some of the locals were reaching in trying to get us through the bars wanting us to go on trips with them, back to the boat costa maya carnival recommended that we went to 20 jewellery shops a bar then through duty free this was the more amazing for the whole tour how they get away with it DOH we the victims are really taken for suckers 10 minutes ashore back to boat space Kennedy we booked this trip for the debarkation day because we didn't want to sit in the airport and remember our lovely holiday this we did as recommended by carnival on day 1 of the cruise as places would fill up very quickly. 1630 on the Friday note posted through cabin door trip cancelled through lack of interest we went to complain at customer service absolutely no interest from them didn't have time to book another trip so spent 8 hours sat in airport (really exciting) overall we think if you were not spending money to line the pockets of carnival they are not interested in you if they paid the staff real wages then you wouldn't have to pay tips Read Less
Sail Date: September 2011
My wife & I had sailed with Carnival once before (on the Pride) & were looking forward to our 12 day Mediterranean cruise. It turned out to be the voyage from hell. Over 3750 guests on board and 90% of them impatient & rude. ... Read More
My wife & I had sailed with Carnival once before (on the Pride) & were looking forward to our 12 day Mediterranean cruise. It turned out to be the voyage from hell. Over 3750 guests on board and 90% of them impatient & rude. Tours off boat were disorganised, over priced chaos and after the 3rd one we gave up trying. The food in the main was very ordinary. The sit down dining servings were small, predominately just warm and boring. The Lido deck "hot" (& I use the word hot loosely!) was disgusting. The only thing you could get hot for breakfast was freshly cooked omelette or fried eggs and for lunch, wok fried Asian meals. Bacon was either fried to a crisp (American style) or raw and cold English bacon. Toast was lukewarm & soggy. If you're American, you'd be satisfied with the burger, hot dog, burrito etc fare. The pool deck was minimally supervised and although it was supposed to be not allowed, people would come down at 5 or 6 in the morning and reserve pool lounges. The ship pool crew never policed this and with over 3700 people on board, trying to swim in 2 bath tub sized pools was just too hard an exercise. The pushing & shoving for meals, tours etc is endless. The cruise also allows disabled and very old people and whilst they have a right to cruise, they cause long delays on tours and everyone has to compensate for a minority few. We booked a12th deck cabin & that gave us 24hr access to the Cloud 9 Spa facilities but it could be bought and for the number of times you use it you could save a fortune & book a lower deck level. Lift waiting time at peak times is unbelievable & you end up doing a lot of stair work. Time in some ports is minimal & given the cost, the crush to get off & on & the time you lose waiting that someone who won't play by the rules, & believe me there's always at least 1 pair or family, you just give up trying. Our room steward, Clemente from India, was outstanding & did his utmost to help us enjoy ourselves. His team of cabin stewards also deserve a good rap. The Casino Manager Troy K. was also a great bloke & did his best to help us Poker players make the best of a terrible location. Texas Holdem by the way is only available by playing computer tables 2 of the them seating 10, & they're beside the smoking allowed poker (slot) machines in the publicly announced Non Smoking Casino! The casino bar & cashier's desk closes at 2am, even when you're having a "Fun Day at Sea".you can continue to play poker & slots, but there's no staff. The "Red Lion" Pub is an oasis of escape, as is the "Piano Bar". There's 2 other restaurants on board where you can pay but neither rate a mention. The ship's shops, open when at sea, are set up to narrow the passageways to the dining room and encourage impulse shopping. It just makes getting to dinner a chore because people will just get consider others. Not lastly, on board Internet costs, like everything else are astronomical & it's a slow server gee, I wonder why that is? If you really want to cruise, consider a smaller guest size line & avoid the "K-Mart" standard money raking line like the plague!!! Read Less
Sail Date: September 2011
I have just returned from the Carnival Magic Western Med tour and to say I am bitterly disappointed is an understatement. I have travelled with Carnival Cruiselines twice before, both times whilst on holiday in America. I found the cruises ... Read More
I have just returned from the Carnival Magic Western Med tour and to say I am bitterly disappointed is an understatement. I have travelled with Carnival Cruiselines twice before, both times whilst on holiday in America. I found the cruises to be great fun the entertainment good and the food was good quality. That was probably about 7 years ago. I feel the standards on Carnival have dropped considerably. This particular cruise is obviously aimed at Americans who want to see several countries in Europe whilst staying in a floating hotel. Myself and my husband are English. We had a cove balcony stateroom which was fine, quite spacious really and I would not fault the accommodation or indeed the ship, but the food (although plentiful on the buffets) was fairly bland and tasteless. We had opted for the formal dining option, but our waiter's understanding of English was pretty limited and the service was poor. Our food was never hot and the quality disappointing. Most of the vegetables were either pureed or undercooked! The buffet on offer at breakfast and lunch was quite good and varied and so we tended to make lunch our main meal of the day if we were not out visiting the various ports of call. As I mentioned previously, this trip is aimed at American visitors who had made long Trans-Atlantic journeys to join the ship in Barcelona, they then were out on exceptionally long shore excursions (sometimes up to 10 hours!) to make sure that they visited as many European destinations whilst on the cruise. Most of the bars close at about 12.00 a.m. with the exception of Vibe nightclub and the Casino bar which closes at around 1.00 a.m. (apparently according the Cruise Director because the American guests had complained if they were awoken after long shore excursions or had gone to bed early because their coaches were leaving the ship at 7.30 a.m. the next morning for a trip). The entertainment was very lacklustre, indeed there was no show at all on the first evening of the cruise because most of the Americans had gone to bed early and on the second night, in the 'Showtime Theatre' the Cruise Director picked 4 members of the audience and gave them each two handbells and they then over the course of the next 30 minutes or so learnt and then performed a song. One other evening's entertainment was on a similar theme - this time recruiting passengers onto the stage and humiliating them by requiring them to pass a spoon tied onto a piece of string through their clothes - what fun.....not! We did have a 'magic' show one night and a 'multi instrument' playing lady another(supposedly a 'favourite' with the British Royal Family) who did a Glen Miller themed act - really cutting edge! Hardly the high end entertainment we had expected from Carnival's promotional advertising. Throughout the week there were 'shows' consisting of karaoke auditions to recruit guests to perform in the 'Living Legends' final night show as 'Elvis Presley' ' Frank Sinatra' 'Tina Turner' etc etc. We felt that there was an over emphasis on audience participation shows and also total lack of consideration for European guests who were not jet-lagged and were looking for a more relaxed cruise and indeed more professional entertainment. The high points for us during the cruise were spent in the Spotlight Lounge which was also known as Punchliners Club when there were late night (10.30 & 11.30) Adult comedians. The Cruise Director was constantly 'plugging' the various expensive shore excursions and in the theatre and this was even repeated on the cabin television channel. I will not be travelling with Carnival Cruises again and would strongly suggest that this particular European Cruise is only ever marketed to Americans, who will all want early nights because of the gruelling shore excursions.   Read Less
Sail Date: October 2011
ABOUT US We are in our 60's. My husband is retired and I am very close to doing the same. This was my 13th cruise and my husband's 12th. We live about 70 miles from Galveston. When we were young, I was in the airline business ... Read More
ABOUT US We are in our 60's. My husband is retired and I am very close to doing the same. This was my 13th cruise and my husband's 12th. We live about 70 miles from Galveston. When we were young, I was in the airline business and we enjoyed traveling at greatly reduced rates to see the world. Now, we are happy to sit under a palm tree at an all inclusive or hop on a ship for a 5 day cruise... at least until this cruise. We have no children but enjoy our animals. We don't care to dance or go to shows and we hardly gamble anymore. We love good food any type of good food. EMBARKATION We arrived around 1100 and parked at E-Z Cruise. We were directed to a special area so our liquids could be identified. They now shake bottles of water to make sure they are not filled with liquor. I had an unsealed bottle of water filled with distilled water that had to be approved by a supervisor. Laptops must be removed from the luggage. We did not have to wait but about 30 minutes before our section was called. The only thing that slowed us down was the picture taking before boarding. SHIP All the elevators worked fine and there was virtually no wait to get on. Don't know if deck 0 was blocked off but only the forward elevator went there. It took us a while to find this out. If you arrive before they open up the staterooms and get on an elevator to go to your room, you will find all the fire doors closed. New carpeting was installed in the dining rooms during the dry dock...not sure of what else was done though. The shelves in the perfumerie shop were bare. The Bijoux Terner shop was closed the first night when all others were opened. The gals were restocking the tables. Husband went to the casino but could not stand the smell of the smoke. There must be a ventilation problem because I have never heard him complain about this before... he is a seasoned gambler and has spent many a day in various gambling establishments. So sorry that there is no area for adults only on this ship; there is no serenity area and little kids had free reign in the New World pool bar and pool area. Children were allowed to use the hot tubs. The main pool was drained every time I walked by it. I saw a baby with diapers in the aft pool. The bartender had a hard time explaining to 2 little girls that yes, they could order their drinks at the bar but they could not sit there to drink them. She was very polite and very patient as she repeated herself several times. The paint job didn't hide the previous registration of the ship totally. It looked like Nassau was painted over the words Panama (forward starboard side). Crew members were on scaffolding painting the sides as we were docked in Progreso. The laundromat, machines only accept quarters. It's $3.00 for a wash, $1.00 for soap or fabric softener. I wound up hand washing since I only had dollar bills and didn't feel like chasing quarters down. I didn't need most of the clothes I brought anyway since we didn't go into the dining room after the first night. ROOM Our room #6-434 was right above the Rio bar and we heard the entertainment every night. Fortunately we brought a white noise machine. We even heard someone practicing their trumpet scales one afternoon An alcove or private entrance isolated our stateroom and that of 6432 with a small hall and an extra door that could be locked. This helped with the noise and privacy. The room safe uses a card with a magnetic strip (safe would not take the magnetic strip from the current or a previous Carnival Sign & Sail card, nor from my debit card) It finally worked with my credit card. However, maintenance had to come twice to reset it. I used it very sparingly in fear that I would have to call again. Room had great air conditioning, 2 vents. Ice machines are available across from where the laundromats are indicated on the plans, at least on deck 6. The ice buckets are so small, I used my small ice chest extensively with a hard plastic insert to keep water, ginger ale and, champagne cold. So disappointed not to have a fridge! No beach towels in room and no place to retrieve on deck despite sign in bathroom saying so. I had requested twin beds from the "Manage my Cruise" feature on the Carnival website. The beds were together when we arrived. No problem to get this changed. I requested hangars for pants since none were available; 2 were delivered for such along with 4 additional regular hangars. Bathroom tile and caulking looked new. The sink was cracked. There was no hot water in the sink on the first day. Was happy to see a blow dryer that worked well. The drug cabinet mirrors were stained and dirty. The shower was bigger than any other stateroom we have ever had. Shampoo and body wash were adequate. I don't know why Carnival doesn't opt for liquid soap for the sink instead of the messy soap bar. The samples included breathe rights (2) teeth whitening strips (2) a Suave body lotion and a Suave body wash. Reaching guest services on our stateroom phone was impossible while in port and on several other occasions, we were placed on hold with a repetitive canned message until the line was finally disconnected. It was impossible to reach the stateroom attendant's pager from the same phone. We looked for a towel station since there is a sign in the restroom indicating that these would be located at the pool but nope that is not the case. No flat screen TV in our stateroom! TV was big, old and dusty (the pay per view feature showed an error and we had to call guest services to make sure we would not be charged. Our bill was not viewable on the TV either). Some rooms have flat screens. No account info or interactive information available definitely could have used some modernizing during the dry dock at the end of September 2011. Our balcony was an aft wrap, at least 27 feet long and fabulous for privacy. The glass had several spots of wood stain from the recently repainted rail). There were several specs of paint in visible areas, namely on one of the 7 chairs. A razor blade was stuck to the ledge of the outer area below the glass. Cigarette butts and red fake flower petals littered the balcony floor, unfortunately. The stateroom was the biggest one we have ever had, at least 230 square feet and a good thing since we spent a lot of time in it with the rough seas on the last couple of days. Our S&S card was charged with 2 additional bottles of water that I didn't notice were placed in our room by the steward. These charges were immediately when I noticed them. CREW "Blasé" is the term that best describes some of the crew members. I noticed it more on this cruise than any other. A bartender told me that the folks from New Orleans were really "COOL" when I asked how Texan cruisers compared to Louisiana cruisers (Triumph's home port was New Orleans until October 2011. Our cabin steward was very nice! Jassen was from St-Kitts and had a great attitude. We bought a beach towel through him and a towel animal book from Formalities. He said that purchasing these items through him instead of anywhere else, helps him because if he doesn't sell anything "they" make him towel animal classes or other tasks that take away from his free time. In the ship's liquor store, the clerk tried to get me to purchase 2 bottles at a discounted price for 2 and told me I would just have to pay a couple of dollars for extra duty if I purchased an extra bottle...this is incorrect information as far as I know, unless the CBP law changed recently for Texas ports. I didn't want the item that bad to have to wait 30 minutes for so I just got a refund and went on about my business of staggering back to our neighbors' stateroom to help them celebrate his 40th birthday something I felt was a lot more important than waiting 30 minutes to get a bottle of booze. I paid for the bottle of liquor at 1830 on that last evening; the clerk instructed me to return at 1900 to collect it. We were experiencing rough seas...seas so choppy, as a matter of fact that the entertainment had been cancelled for the evening. I mentioned this 30 minute liquor store rule to Big Tex, the CD, who replied that he didn't make the rules. Our muster station was outside on the promenade deck and we stood there for a good 25 to 30 minutes, waiting and then listening to inaudible speech...mumbled faster than the speed of light. It's quite evident that this is a formality and that there is no quality control on the delivery of the speech. No life jackets were necessary and the drill was right before sailaway, around 1530. The crew was quite determined to make everyone use the stairs instead of the elevators to get to the muster station. When we returned to the ship after shopping at the dock in Progreso, the guard at the entrance told us to wait in a line. As we complied, a group of ladies arrived behind us and wanted to go look at the end of the pier, therefore bypassing this mandatory line this guard had set up. He "ordered" them to stand behind us. We were now standing in the hot sun around 1230 and waiting patiently when there was no line in front of us. No explanation was offered. When we were finally allowed to board, I asked the guard if their machine was broken, he ignored me. When an elderly lady did not put her purse on the belt, the guard who had ignored my question told her, "MOMMA" you put the purse here, then you go through". Does Carnival offer any lessons in manners to their security staff? Two crew members rammed into me and offered no apologies in port in Cozumel. I recognized one of them as a Serbian a crew member. He was with a female. Again, does Carnival offer any lessons in manners to their crew members when they are in port or is that an innovative idea? FOOD Dining Room: dinner in the dining room the first night was a fiasco. While the hostesses were very nice, we were given a pager because we had anytime dining and the place was packed when we showed up at 1830. We were given the choice of eating with others, something we had no desire to do, although we might as well have since there were only about 12 inches separating our table from that of the table for 4 next to ours. It took about 30 minutes for them to page us. This was not an issue for us but we did not return to dining room for the rest of the cruise after having one of the lousiest meals ever on a Carnival cruise ship. I had ordered escargots; they were not the great garlic tasting escargots I am used to eating on Carnival, they were not even warm and tasteless with some blob of cold cheese...I think on top. I had ordered lasagna as an appetizer; it was not even lukewarm. It took nearly 1 hour to get 2 of the 5 bottles wine package pre-ordered through Bon Voyage delivered to our table. The waiter said it wouldn't be a problem to get just brie on the cheese plate. It evidently must have been and when he noticed, he just blamed his assistant. I couldn't eat my cold steak and later my raw steak (so the same dish was returned "twice"). We appreciated the matre d's call to our room to ask us if everything was OK as he also mentioned since he noticed that we had not returned to the dining room in the next 2 days. This is the first of 8 cruises on Carnival and an additional 4 on other lines that I do not eat in the dining room every night. The evening meal is an important event for me and I have NEVER in my life returned the same meal twice. At the Coney Island grill, husband found the hot dogs to be "OK" but the bun was stale and hard as a rock on the first day. He said that the hamburger was nothing special. I enjoyed the sauerkraut and the French fries here. There were fresh cooked mushrooms but they were fried in some indescribable type of unknown fat. The sushi bar is probably not 3 feet long and certainly not as inviting as the ones on the Ecstasy and the Conquest. The tray of pickled cucumber was left empty until I asked that the attendant refill it. here. I don't know why the wasabi has a creamy texture instead of the usual paste. I enjoyed the 3 pieces of sushi served per plate and was also pleased to see that it was available at the dinner buffet. Unfortunately, the buffet area of the Lido is too small and we felt very crowded here at lunch. The problem could have been alleviated if the area small buffet area forward of the big buffet had opened earlier than 1230 but nope. Lunch and dinner buffet did not include the wide variety of salads previously found on other Carnival sailings; the salads were pretty much the same each night at the buffet. We did not care for the lack of variety of desserts at dinner. The bowls of sour cream and cheese for the baked potato remained empty until I requested they refill them. Chives and bacon bits are no longer offered at the buffet and in the dining room for the baked potato. Food was served lukewarm in the dining room and at the buffet. Noodle Company food was good and hot. Deli food was good and hot. Pizza was excellent. I did not order any pre-cooked pizza and chose to wait the mandatory 7to 8 minutes for freshly cooked. They said they'd need 8 minutes for the chèvre and 7 minutes for the capriciosa and the margherita. It took much longer but was well worth the wait as it just melted in your mouth straight out of the oven. Unfortunately they had no Caesar salad at the pizzeria as they used to. Parmesan is freshly grated. The pepperoni pizza is definitely the one most in demand and is snatched up as soon as prepared. We ordered room service for breakfast each morning to be delivered between 630 and 700. It arrived between 715 and 730. One morning, I noticed our slip had not been collected from the door so we just went up to the buffet. We did not order room service for any other meals but noticed that no hot foods are offered on the room service menu and the fabulous roast beef and brie on baguette sandwich is now made with roast beef and cheddar cheese... another cutback. The morning we ate breakfast at the buffet, there were no French toast, no bacon (or at least DH never found it), and the sausage was Cajun boudin, hopefully a leftover memory of our neighbors' culinary preferences to the east of us and something that will soon be replaced by the more traditional sausage. I loved the croissants and other pastries. A cappuccino purchased at the small coffee bar at the buffet was made with stale coffee beans and totally tasteless: a waste of $3.39. The omelet station is counter is less than 2 feet wide and is not inviting as it is in the direct path of those exiting the buffet line. The attendant gave me more of a golden fried pancake than a nice fluffy omelet. I didn't go back. The Chef's Table is still the original menu. I would have jumped at the opportunity if it had been the new menu. Unfortunately, there is no way to know which menu it is unless you ask on CC or on board. DRINKS We purchased 2 double bloody Maries from the New World bar after embarkation as our welcome drink: total: $27.97 and a glass of wine: $10.94. On one occasion, I purchased a single bloody Mary on special for less than $5.00 from the Lido deck bar...so much for bar drinks! The bartenders are very insistent and come by every 3 minutes to sell drinks on the Lido. We had ordered 8 bar coupons from Bon Voyage. I probably will just pay next time since the bloody Maries are less on sale in the morning than a bar coupon valued at $5.95. We also pre-ordered the 5 bottle wine package. It took one hour to get the first 2 bottles at dinner and in the dining room the first night. The gal I spoke to at Bon Voyage told me that I could retrieve these bottles at the bar on the Lido deck. Two bartenders at 2 different bars on the Lido deck told me I could not. One said I should go to the Casino Bar if I was not going to get them from the dining room. I had pre-ordered 8 bottles of water from Bon Voyage about $35 worth.These were in the stateroom when we arrived. I won't be doing this again unless I am sure that there will be a refrigerator in the stateroom. We also pre-ordered the 5 bottle wine package from Bon Voyage for $147. The gal I spoke to at Bon Voyage had told me that I could retrieve these bottles at the bar on the Lido deck. Two bartenders at 2 different bars on the Lido deck told me I could not. One said I should go to the casino bar if I was not going to get them from the dining room...no thanks, I didn't want to go back to the dining room during this cruise. After contacting guest services, the bar manager called me and graciously had the 3 bottles we were entitled to delivered to our room. For $70, a bottle of single malt Scotch whiskey, Glenmorangie, also purchased through Bon Voyage was delivered to our stateroom soon after we left Galveston. The advantage to ordering water and the wine package through Bon Voyage is that you save the 15% gratuity. DEBARKATION We chose self-assist for debarkation and were happy to have our bungee cords to tie our carry-ons to our rolling suitcses. As we made our way to deck 3, about 20 minutes before they let us out, one staff member was adamant about making us return to the room with our suitcases even though several folks were already in the lobby area and in the Rome lounge. Another staff member was kind enough to ask us to go on to the lounge instead of making us return to the room. We were off at 0900 hours, the fastest we have ever been off a ship. The gangway is longer now, with at least 2 more ramps. FINAL THOUGHTS The anticipation and the joy of preparing for this cruise was enormous. As is often said on these boards, "any bad day on a cruise ship is better than a day at work". The fact remains,though, that we all pay good money to go on these cruises and it is disappointing not to get what we pay for. This is unfortunately not the type of review I was hoping to write. Perhaps this is why it took so long for me to finalize it. Reliving a cruise through a review should be a happy occasion. This cruise was a letdown for us as we were looking forward to celebrating our 38th wedding anniversary with a nice meal in the dining room. The events of the first night put a damper on our celebration. With just 2 cruises to become platinum, I doubt that I am going to book before the new platinum program comes out, if at all. I was so anxious to see the Carnival Triumph move to Galveston for a change of pace from the Ecstasy. We are pretty much burned out on cruising, at least for now! Read Less
Sail Date: October 2011
Cabin steward was a gem. Attentive, smiling, efficient and helpful. Remainder of staff seemed indifferent to everyone. Ship well laid out and never felt crowded with the exception of the main theater which is very undersized for the ... Read More
Cabin steward was a gem. Attentive, smiling, efficient and helpful. Remainder of staff seemed indifferent to everyone. Ship well laid out and never felt crowded with the exception of the main theater which is very undersized for the capacity of the ship. If you wanted to see the one big production show on the one night it was performed you had to arrive an hour and a half early or you wouldn't get a seat for the 8:30 show. Since the 10:30 show was too late for us, because we were traveling with our 3 year old granddaughter, I don't have first hand knowledge of seat availability for that one, but was told by fellow passengers that it was packed early as well. The food was mediocre at best. Lido Buffet was a step up from school lunch but a couple of steps below Old Country Buffet. We tried the Northern Lights dining room on 3 separate nights but gave up because it was taking over 2 1/2 hours to get a 3 course dinner and the food wasn't much better than the buffet. I get annoyed when it takes almost an hour between clearing our plates and getting dessert. Actually, I believe the buffet was fresher and hotter. The lobster and "jumbo tiger shrimp" was laughable. The smallest lobster tail I've ever seen, 3 bites max, and the "jumbo" shrimp were about the size of my little finger. Not to mention that neither had any flavor at all. So, if you want a cruise where you can sit back, read a book and not gain any weight then the Magic may be for you. Just don't expect too much and you won't be disappointed. Read Less
Sail Date: November 2011
I Just finished my cruise on the Carnival Pride, and outside of Mikita and her girls at David's Steak house, young girl from India on the Lido Deck and the pizza guy on the Lido deck this was the worst Carnival cruise I have ever ... Read More
I Just finished my cruise on the Carnival Pride, and outside of Mikita and her girls at David's Steak house, young girl from India on the Lido Deck and the pizza guy on the Lido deck this was the worst Carnival cruise I have ever been on. We were not notified until after 8PM, Saturday night that our cruise would not begin on 11/6, but would sail on Monday 11/7 at 1PM with over $100,000.00 worth of damages due to a storm that delay the Carnival Pride getting into Baltimore on 11/6.Crew members told me that passengers in the upper floors were sleeping in the hall ways and in the atrium which was flooded. Crew members told me that they were afraid during that storm. The Captain, knowing the Tropical Storm Shawn was in the Atlantic, heading towards Bermuda, took us into the storm while in my, and other guest opinions should have changed our destinations to New England. 48 hours later we arrived in Bermuda on Wednesday at 1PM and it took us until about 2:30PM to dock, clear customs and get to our first excursion. Our excursion lasted about 1 hr, 20 mins,, and since the shops close at 5PM, we stayed in the King's Wharf area and shopped till the shops closed and then went to dinner. On Sunday e were told we had to be back on board by 12:30PM, since the ship was leaving early, with the shops not opening till 10PM we figured with the 20 minute ferry ride, each way, to Hamilton, or the 45 minute travel time to, each way St. George's, it was not worth the risk of missing the 12:30/1PM sailing. we arrived off the Va Coast around 12:45Pm Friday afternoon and sailed up and down from Nagg's Head to the entrance of the Chesapeake Bay the rest of Friday and all day Saturday just punching holes in the water. 48 hours from Baltimore to Bermuda and only 22 hours from Bermuda to the entrance of the Chesapeake Bay. Two of the six Atrium elevators did not work, storm damage. Jay the Shopping expert, saw only twice, outside of on TV. One was at his post, the day before his show, which he had pamphlets out for Freeport. Very, very rude and arrogant! Only saw the cruise director on TV and stage. Very, very elusive. 50% or the crew was friendly, 50% of the crew was rude. What did Carnival offer us in return, they said that they would return 1/7th of the trip, in approximately two weeks, and only charge us 6/7th's of the tip fee. Carnival did allow us to cancel the remaining two excursions we booked. We had to spend an extra hotel night, and food which Carnival said a first they would not pay us back. So I paid $1253.95 for a five day boat ride, with no compensation from Carnival, no discount or upgrades for a future cruise, no payment for my room I had to rent so I could catch this cruise. Carnival did N-O-T-H-I-N-G! Food on the Lido deck and most items in the dining room, unless it came directly from the grill was cold and outside of the temperature safety holding zones. The busboys seemed to be standing around and only cleared tables when they felt like the really needed to, in non peak serving times. A ships tour of the kitchen was something else! I am a retired chef and a restaurant manager and the kitchen was "dirty". I would have been embarrassed to invite anyone to come into any of my kitchens and see the dried on food on carts, the floor needing deck scrubbing badly, standing water, food splattered n the sides of walk-in fridges, and poor food preparation. The stainless steel walls stainless steel looked like they had not been polished in months. The quantity of different gourmet meals offered for dinner each dinner meal has decreased to just a few gourmet meals and what food other items that was offered is something I could get in any Mom & Pop Diner. This was my 9th cruise, and the worst one I have ever been on. I expected a lot more from Carnival than what I got this time. If this is the "New" Carnival way of doing business, I and a lot of guest do not approve of it! I had to pay an extra $140, room and food, that I did not plan on. In my personal opinion, Carnival has gone from a very good cruise line to a so-so cruise line. Even though our next cruise will qualify us for platinum status, we are seriously thinking about trying another line. Read Less
1 Helpful Vote
Sail Date: November 2011
Carnival Conquest Nov 20-27, 2011 We arrived Nov 19th. Stayed at the Hilton right next to port. Very nice hotel!!!' A word to travelers. Walk to the ship if you are staying at the Hilton or Harrah's. You will be nerves ... Read More
Carnival Conquest Nov 20-27, 2011 We arrived Nov 19th. Stayed at the Hilton right next to port. Very nice hotel!!!' A word to travelers. Walk to the ship if you are staying at the Hilton or Harrah's. You will be nerves & money ahead. We were advised to do that but took a taxi instead. With the taxi after 30 or so minutes, driver let us out on the road & we walked anyway. No lanes for Taxi's or limos. VIP is not much advantage here at New Orleans. Very long lines. Very dis- organized. From what I was told this is normal here. Ship left 1 & 1/2 hours late. But it did not matter. We were on the ship. Food- poor quality & poor selection. Steak house is excellent! Service in dining area was great. Had a wonderfful lady from Africa. Her name is Marion. The matre d was very nice & was the best one besides Ken on the Magic. His name is Elvis, really! Ken was on another ship when we Met him first. He is known as the singing matre d. Room- balcony room 8364. Never hardly saw our steward . But he did everything just fine. Our room was just below lido deck. Quiet noisy. Beds are worse than I ever remember. You can ask for a quilted mattress topper. Does not help a lot. I suffer with Lupus so need all the extra comfort I can get. Entertainment- went to a magic show. It was good. Others looked like musicals so passed. Was very tired after late dinner so went to bed afterwards. Excursions-.did a plantation with over 100 types of pineapple. Yum! I love Jamaica. This was our 3rd time there. Did not get off in Grand Caymen. It is expensive & once you have been to the sights need not do it again. You can take a cab & see the whole island . The sting rays we did several years ago . Would recommend this excursion. 7 mile beach was a disappointment. Be sure to visit hell at the end of the island. There is a Margertville there that serves up great hot wings. Cozumel was next. We like that port. Alot of places to go & see. Nice tucked away beaches that are a $10 cab fare away. We go to Mr . Sancho's about 6 miles from the dock. Passion island is good, as is the speed boat ride to get there. Days at sea were relaxing. Casino won as it usually does. Monte Carlo dollar machines were very good. Spa was ok. Had a massage. Booked an appt with the acupuncture Dr. Got there on time for the appt. They said sorry they had scheduled it wrong as he was also giving a seminar at that time. She wanted me to book later bur I had other plans. Then she pulls this" there is a 24 hour cancelation policy & she was going to charge me when she was at fault. I said "I don't think so". So be careful & don't let them do that to you. She did not charge me but would have if I had not known better. I would do Conquest again. It is easy to get around on & a nice older ship. New Orleans is a horrible port, but lovely city from what we saw. Debarkation was ok. None eventful. Was off by 8 am. Spent the night at Harrahs. Again super place & good machines. Went to the WW2 Museum. 4,blocks from the hotel. A must visit. I will go back & spend more time in New Orleans to do some sight seeing. The next day got on a flight & was back in Texas by 5pm. Next cruise is Jan 20th out of Miami on the Norwegian Epic. Happy Cruising. It is all good! I would do Conquest again. It is easy to get around on & a nice older ship. New Orleans is a horrible port, but lovely city from what we saw. Read Less
1 Helpful Vote
Sail Date: March 2012
My husband and I are retired and this is our second cruise, our first on Carnival. We reside in Florida and drove to Port Everglades, so there were no flights, or hotel stays. We arrived at the Port around 11AM and went through the ... Read More
My husband and I are retired and this is our second cruise, our first on Carnival. We reside in Florida and drove to Port Everglades, so there were no flights, or hotel stays. We arrived at the Port around 11AM and went through the embarkation process without any problems. While we were still in Port and waiting for the remainder of the passengers to come aboard, we were directed to the Lido Deck to eat at the buffet, which was mass confusion, with everyone fighting for somewhere to sit, and the food was barely warm, and definitely not hot. But we took into consideration that it was the first day and the crew was very busy. Our stateroom was fine, and it's a good thing because we spent a great deal of time in it. That was not our intention though. We prefer free style dining so most of our meals were at the buffet, we did eat in the Chic and the Posh Restaurants, but felt that the choices of entrees to be limited. The food at the buffet was dried out and not hot, but warm, and there was always a battle of finding a place to sit and eat. We realize that Carnival is known as a family cruise line, but I wasn't aware the it meant children can run wild. There would have been places to sit and eat, if there were not numerous groups of children, sitting (no adults with them) and either playing computer games, or being loud and racing around and bumping into people and chairs. My husband and I could not go through the line at the same time because as soon as we would get there one of us would look for a place to sit, while the other went to get some food. We tried going at off times, rather than normal eating times, just to try and see if it would be any better. That didn't work either, as either the buffet's were closed or if it was open it was filled to capacity. If it's any indication as to the food, my husband lost 10 pounds, and I didn't gain any weight, which I feel speaks for the quality of the food. The chairs had upholstered seats that were not clean, after sitting on them our shorts had grease on them that had not been there before. I realize that when there are children that these things happen, but I think a little more care and a little more structure for the children and their parents would help. Every evening it was the same thing, there were all these places set up in the hall/decks for photo's, and that took up space, besides the children that were running and yelling and pushing to be the first to get somewhere. It was extremely annoying to sit down to listen to one of the musicians, play the piano, or guitar and having nothing but kids talking over the music, it was rude and inconsiderate to everyone. As I stated previously our Stateroom was nice, but there was dried blood on the curtain, and also on the drapery pull, which I cleaned off myself, as I felt it was disgusting. As far as any other service for the room, that was fine, we always had clean towels and the bed was always made. This was truly a disappointing experience, and if Carnival wishes to cater to children that's their choice, but it seems to me as there should be some sort of structure or rules that prohibit them from running wild, and disturbing others. Getting an elevator that was not packed with kids just playing around was unusual. This was a learning experience and we will probably never cruise with Carnival again, or recommend them to anyone else, unless they have children, and they wish to not be responsible for their behavior. Read Less
Sail Date: April 2012
My wife and I, along with her brother and sister-in-law, sailed from Galveston to Key West, Freeport, and Nassau, the Bahamas. This was our third Carnival cruise. We had previously sailed on the Victory to San Juan, St. Thomas, and St. ... Read More
My wife and I, along with her brother and sister-in-law, sailed from Galveston to Key West, Freeport, and Nassau, the Bahamas. This was our third Carnival cruise. We had previously sailed on the Victory to San Juan, St. Thomas, and St. Marten; on the Conquest to Jamaica, Grand Cayman, and Cozumel. Both trips were enjoyable except our cabin on the Conquest was under a loud conveyor belt that was quite noisy. Carnival gave us both a $200 dollar refund for our two nights of torture after midnight. We had a adjoining balcony state rooms and really enjoyed them. I had read the reviews about the Magic trip and was sometime pleasantly surprised, sometimes not. The boarding was fine. We arrived early and had no problems getting through the lines and on board. We had a luncheon after arriving at our state room and got settled in fairly quick. I am an insulin-dependent diabetic and had my supplies with me. I asked about using the cabin icebox and the steward was most helpful. He said they were supposed to wait until after six o'clock, when the ship was under way, but he immediately opened the refrigerator and allowed me to put my insulin inside. He also made it a point to remember our first names and used them throughout the trip. First Class. I had read that the ship was crowded and you could very seldom find deck space, shade or sun. NOT SO! I have picture after picture of the decks completely deserted. The ship was clean and the crew fairly pleasant. Many did not seem to speak English but made an effort to be police. Our cabin was adequate except for one seemingly significant point (to me). There was only one 120a box in the whole cabin, and it wasn't in the bathroom. It was tight to the left of the dresser and two plug-ins competed for camera, computer,and cell phone battery charging, and my shaver. I brought a plug-in, not a battery operated one. The balcony was nice enough. Not large, but who needed large? It was adequate to throw left-over bread to the sea gulls that abounded in the ports we attended. Great camera shots. The food. I read another review here that said how great it was. It was monotonous. We usually ate on the Lido buffets. Two buffets that were opposite each other, but had the same food. Both had almost exactly the same food each day. The variation was whether the main meat was turkey, beef or pork. On the last day, just before we left ship, my brother-in-law told me to close my eyes. He said "tell me what food we have served, and in order." I laughed because he and I both knew that I could tell him what was being served, in order. And for some reason, each time I put noodles on my platter, because they were good, I always left lots of room on the end of the platter for the main meat being served. Each time the server would slice off a thin piece of meat and place it on the top of my noodles. Ignoring the blank back of the platter. I wanted to say something to him because I thought he was just being insulting, but I don't think English was his first or second language. Just for drill, we ate twice in the formal dining room. One breakfast to get hot eggs, and once for lunch, where the Club sandwich was the best choice. You could wait in line at the Lido buffet for made-to-order omelets but then you had to go back into the buffet line for the rest of your breakfast, or do it the other way around. When we arrived at Key West, my wife and I took the city tour bus hop on, hop off. This was a great value. (I read the reviews.) We got on and off several time. Some of the stops, like the butter fly house, cost extra, $10 or so, but were well worth it. The $12 for Earnest's house and gardens didn't turn us on, so we just took pictures on the fly. There was a small acre or so place on the beach when you make a right hand turn that really caught our eye. Actually my wife's bathroom needs. She developed a stomach virus after boarding and it lasted all the trip. My brother-in-law and I felt squamous most of the trip,but in fairness, his wife had no problems at all. Anyway, we entered the small park-like entrance and asked if he sold water and did they have a bathroom. He said "no" they didn't sell water, but he had free water. Then he gave us a map to show us where the bathroom was. Really nice gentleman. Of course we gave a donation to the museum. Went to Freeport the next day, Wednesday. Took the tour bus around the city. I had noticed that there wasn't much to look at from the ship, but we went down to the shopping area and I bought a conch shell painted with 2012 and "Magic" with a ship on it. Appreciated the fact that it had been modified so that it could be blown and make a loud noise. My only purchase of the trip. We caught our bus at noon and proceeded to take a tour of all the residences on the island, and a few industrial locations. We stopped at one small "straw" hut flea market, and later one very nice, and expensive flea market in a more affluent area. I got tired of walking and waited for the others at a vacant bench. My wife purchased a few items for friends. Overall, a very poor choice of tours. But I'm thinking it was the best available. Next to Nassau. I had read the reviews and decided to do what most of them suggested. Pick a direction and walk. While walking out, my brother-in-law got into a discussion with a taxi driver. He was offering to take our group of four somewhere for $15. Brother-in-law thought that was too high and said, "we'll think about it." I had been paying more attention and knew the taxi driver was saying $15 for each traveler, or $60 for a short trip. Shish. We walked around for an hour or so and then beat a hasty retreat to the Magic. Later that day I had a conversation with another Magic guest. He said they had gone to the Atlantis area and one of their beaches. He said they had paid over $300 and got bored within an hour and a half. In fairness, I don't know how many were in his group, but he was not a happy camper. I spoke with lots of the ship-mates and asked them how they liked their trip. Most responded negatively. One said she had been on numerous cruises, and I forget how many, but she had been on two this year alone. She said she would pick another cruise line next year. I'm thinking that Carnival has lost sight of what made them the largest cruise liner in the world. Anyway, I have tried to be comprehensive and honest, and let you, and Carnival, know that this was our last Carnival trip. Wade   Read Less
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