My expectations were high having heard many good things about this cruise, but what I experienced was an exceptional quality of service, with great attention to details as I have never experienced before.
The dining room is somewhat noisy especially when you have a few "loud voices" about, but in comparaison to the choices available, the quality of the food and service, it did not spoil my ...
We have done several river cruises up and down the Danube with different providers and APT was by far the least luxurious. A pleasant experience but not the luxury cruise we were expecting for the price charged and from our prior experience.
AmaBella is badly in need of refurbishment, some of the upholstery in the lounge is dirty and the dining room and lounge are dingy, with poorly placed ...
Wanted to cruise the Douro River with a pre-cruise three day in Lisbon. Ama cancelled our flight, and rescheduled another one without telling us. I even had my boarding pass printed. Horrible customer service. Caused us to miss one of the three days we were supposed to be in Lisbon.
Lisbon was fantastic! Would definitely go back there. Great food and history. Once on the ship the room ...
My husband and I have traveled all over the world and wanted to go to Slovakia and Hungary and found AMA Waterways on line. We thoroughly enjoyed every minute of the cruise. The people were so helpful and the food superb. The itinerary was excellent. We enjoyed Austria and Slovakia. The Cruise Manager, Camille Dermis, made the trip one of the best we have ever been on with her organisational ...
The trip was fantastic and the organisation by ATP beyond the call of duty.
Everything was taken care of. We had to swap ships from Ama Bella to Ama Verde between Passau and Nuremberg because the water level in the Danube. As the 2 ships are identical we got the same cabins and the organisation to achieve this was fantastic. They even had a staff member with 50 cent coins at the turnstile to ...
We had to change from the AmaVerde to the AmaBella on this APT cruise half way through our cruise because of low water on the Danube. This involved a four hour coach journey. This transfer was only revealed to us two days beforehand even though the company knew about it months ago; apparently they have had to do this transfer since June 2018. Rather deceitful in my opinion not to tell us from the ...
This was a dream holiday where every possible thing was covered. From the first moment to the last, we saw some wonderful places and the local guides shared so much of the history and legends of each place visited. The staff on board were all lovely - our tour director Gudrum was charming and such an efficient operator to make everything run so smoothly; the reception staff always happy to help; ...
I was expecting a 5 star luxury river cruise similar to a Seaborne ocean cruise. How wrong was I. River cruising is similar to bus touring. There is very little time to do your own thing as you have to leave the ship to join a coach which takes you to whichever town you are going to. You do a quick tour, maybe 1.5 hours and then back on the coach to the ship. Dining is very crowded. There is ...
We got a two-for-one deal which made the price of the trip better value. The ship, which is not one of the latest models despite being Constellation class, was decorated in rather dull shades of brown and beige. It had a serious design flaw in the restaurant, where there were two sides, separated by banquette seating. This meant difficulty in moving around for waiters and passengers and a ...
Never done river cruise before. Can only compare to ocean cruise . Was first class . The staff could not have done any more for anyone at any time . Mixed ages and fitness level. They accommodated everyone. Hedleigh our tour director was outstanding. His cool ,calm and very easy manner meant everyone was informed well and catered for at every level .
Port excursions. Great choices or ...