We took this cruise on the recommendation of our travel agent. Generally, the cruse was fine - rooms were nice, better than expected. Excursions were interesting and well handled. Only problem, and it's a pretty big problem, was the food was awful. Dining experience was very nice - great service and presentation. The issue was the food was very bland and tasteless. Variety was ok, but just ...
Response from SocialMediaA, Coordinator, Social Media
Welcome back from the AmaPrima. Thank you for taking the time to write a review about your overall experience. We sincerely apologize for the disappointing dining experience you had with...
Sail Date: June 2023
Cabin Type: Stateroom with French balcony and outside balcony
This is a first class experience (also in 2016 on the AmaCerto). Food, service, comfort and tours are all top notch. Our room, indeed the entire boat, was very clean. Every day has multiple tours to choose from, all included in your booking. One night there was an optional musical excursion to the Vienna Opera, which was an extra, but reasonable fee, but otherwise everything is included. It ...
Response from SocialMediaA, Coordinator, Social Media
On behalf of all of us at AmaWaterways, thank you so much for leaving such a wonderful review! We each take pride in our pursuits to provide an unforgettable experience for all our guests. We...
We took this cruise as a part of a group hosted by a local winery.
The best part of the cruise were the winery excursions.
After that not so good. Only had 1 meal that was out of the ordinary. While a different soup was offered at each evening meal it they all tasted the same. The other issue at dining was the change of staff even when you sat at the same table.
The primary lounge ...
Response from SocialMediaA, Coordinator, Social Media
Thank you for your feedback. We apologize for any inconvenience your negative experience may have caused and will pass this information along to our guest relations department. If you would...
Thoroughly enjoyed 2 prior cruises on Amawaterways, but this was very disappointing. Definitely the worst culinary experience we have had on River or Ocean cruises. There were only about 60 passengers onboard so the staff closed off all the dining room booth seating for the entire 7 day cruise, & they did so by laying crumbled up table cloths on the table tops. Not only looked sloppy & ...
Response from SocialMediaA, Coordinator, Social Media
We sincerely apologize for the disappointing culinary experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...
My mother, aunt, cousin, and I spent a week aboard the AMADante as we cruised along the Seine. The excursions were wonderful but I am writing this review about the crew and staff. Everyone was so friendly and accommodating. If they even thought you were in need of something, they were right there with it! Alex Stan was our Cruise Manager and he was fun, energetic (Wakie, wakie!), and great at ...
Response from SocialMediaA, Coordinator, Social Media
Thank you for your kind words and positive feedback! We’re so happy to hear that you received such excellent service while sailing with us and that everything was to your liking during your...
We did the Southeastern European cruise with a post cruise in Istanbul on AmaVerde in April 17th. We did the Danube cruise with Ama before and we liked it and that is why we did this one with them as well. We were recommending and even encouraging others to go on AMA.
It was a big disappointment as far as the cabin accommodations and food. The cabin had a funky smell like there's mold because ...
Response from SocialMediaA, Coordinator, Social Media
Hello! We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...
We have cruised with AMA several times in the past. We decided to take this cruise with our kids(in their 20s and 30s). The ship was very clean and looked brand new. The included excursions were excellent. The staff on board were also amazing. We enjoyed the evening happy hour each day. Even though the weather was not great the kids enjoyed the heated pool. There were multiple ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, welcome back from your recent river cruise with us! Thank you for choosing AmaWaterways as part of your family vacation. We sincerely appreciate you taking a moment to write about...
From the moment you walk on board, the entire staff caters to you. I felt like a princess.
The food on board was great, and the selection was wonderful. The dining staff consistently went above and beyond, memorizing our favorite meals, putting together special sandwiches for us. The Chef’s Table meal was so delicious. It was hard to be hungry on board the AmaLyra. Bartender Paula made ...
Response from SocialMediaA, Coordinator, Social Media
Hello Thank you for sharing your river cruise experience with us! It is great to know that our team was welcoming and helpful during your stay. We are delighted you had a memorable time on...
Ship: Amadolce, max passengers 140, actual passengers on our cruise 110. Beautiful ship.
Cabin: 3**, Category A+. We chose this cabin because the pictures online showed a larger bathroom arrangement than the rest of the categories. When we cruise on Scenic last year in their lowest level cabin, we had to open the bathroom door to turn around, so bathroom size is now a priority. Unfortunately, ...
Response from SocialMediaA, Coordinator, Social Media
Hello. Thank you for taking a moment to write about your recent journey with us. It was wonderful to read how much you enjoyed the service our crew was able to provide you. Your generous...
Just off the AmaLyra on the Seine, which was flawless and in perfect "ship" shape. I am sure everyone on that cruise will be coming back to AmaWaterways for another super experience. AmaWaterways rates the highest marks again and again! And Deservedly! Not only does Rudi Schreiner make the best "hardware" sailing the rivers, but partner Kristin Karst, makes sure the "software" is the best in the ...
Response from SocialMediaA, Coordinator, Social Media
Hello! Thank you for taking a moment to write about your recent journey with us. It was wonderful to read how much you enjoyed the service our crew was able to provide you. Your generous...
Sail Date: March 2023
Cabin Type: Stateroom with French Balcony
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