Scenic River Cruises Reviews

We chose this cruise because Scenic had been recommended by a friend and a travel agent as a "luxury river cruise line" and for the itinerary. We had long wanted to visit Budapest, Vienna, and Prague, so this seemed like a great way to accomplish this. For starters, there seems to be a complete disconnect from the information provided by Scenic's corporate staff/website and what actually happens ...

It was not really supposed to have been me on this cruise, originally. My mother had a gentleman-friend, and they were going to see Europe together, but he went to an ill-advised Christmas party in 2021 and died of COVID complications a few months later. Nevertheless, Mom had always wanted to do this cruise, and I love Central Europe, so she brought me along instead. In the age of ubiquitous ...

A distressing outward journey to reach this cruise is still colouring our view of the trip. Our verdict on whether Scenic goes on to a "never, ever again" list awaits a ruling from their Customer Service Department on whether we will be refunded for additional tickets we were forced to by en route to be able to reach Bordeaux. This was our first cruise with Scenic. We were interested in the ...

We decided to try Scenic after seeing many episodes on the TV travel show "Getaway" focusing on their river cruises. We have done many ocean cruises but only 1 river cruise which was with Viking. The TV show certainly made it look much more desirable than it was in reality. The ship was lovely, well maintained with plenty of room both in the suites and around the ship. The butler service to all ...

We chose Scenic for this cruise based on our expectations of the highest quality on offer given the reputation of Scenic and the price paid. However, we were disappointed with some aspects, especially the food offerings. For example; a prawn cocktail with one and a half prawns. Another entree with just a single oyster. Tough meat dishes that were often sent back to the kitchen and a fish main ...

Saved up for a once in a lifetime river cruise to have it cut short by getting Covid. The ship is very nice the staff are also very nice however they need to prioritize their customers health. There were no covid protocols as a matter of fact they said Covid was no longer an issue but if you self tested positive you would have to quarantine for 5 days so the implication was (don't test). From day ...

Very interested in learning more about French wines, having a luxe experience and taking our first river cruise, the 11 Day Bordeaux trip on the Diamond jumped out at us. We paid in full over a year prior to sailing and were expecting a 5 star experience. The trip fell a bit short of exceptions. First of all, the entire crew was five star, headlined by Yvonne, cruise director, Miguel, assistant ...

Before the cruise, whenever we called, the people were always friendly and helpful. We told them we're staying an extra 3 nights in Zurich, but they couldn't take us to the hotel because it's wasn't a partner hotel, which is fair enough. But they also couldn't take us to a partner hotel and let us walk to our hotel. They also wouldn't take us to the Zurich airport unless we had a flight AND we ...

This was an amazing trip . Scenic arranged the whole package door to door and it all ran very smoothly. On time & very comfortable transfers . Superb hotel in Lisbon - The Epic Sana Marques . The tours throughout were very well organised . We particularly enjoyed the excursion to Quinta Aveleda Every single crew member onboard Scenic Azure is absolutely outstanding and they made this ...

Unfortunately, it wasn't this time around. We booked this Scenic Grand Indochina and Luxury Mekong cruise months in advance, expecting a month-long of oriental charm and culture. It turned out a bureaucratic script, too rushed and with several unplanned and unpleasant situations. It started with a total lack of information and interactivity on the Scenic site. We didn't get the booking details and ...