American River Cruises Cruise Reviews

The brochure made the cruise line sound wonderful. Paid twice as much as other cruises and received a Motel 6 experience. I cried. Within 2 minutes I realized we had been duped. Asked for an immediate refund. No matter what, no refunds. Old, cheap furniture. The bathroom had a urine smell. There was no headboard on bed. The cheap blinds didn't work. Bolts were missing on window frame. The ...

I loved this cruise. All the employees and also all the passengers were friendly and fun to be around. This is a smaller boat so we all got very close during the cruise. The crew all came to know everyone by name. Being on this boat was a refreshing change from the big ocean cruises. Everyone got to know everyone, which made for a great atmosphere. The stateroom was bright and cheerful with ...

I chose this cruise because of American Cruise Lines excellent reputation for first class service. The cruise was very expensive; however, sailing in the US appealed to me for safety reasons during the pandemic. I had anticipated a cultural and educational experience; however it was very disappointing. The service was poor, i.e. 2 hours waiting for lunch service to complete. Dining room service ...

Snake River & Columbia River Cruise with American Cruise Line was nothing close what we have expected ! It was Very expensive trip but everything what they have offered was below the average- Ship gave me impression not quite finished look, dining room wasn’t very inviting and Food was sometimes not edible. Shrimp and Scallops was always Undercooked, One seafood stew was totally ...

We cruised on The American Song through American Cruise Lines on the Columbia and Snake Rivers from Spokane to Portland. We chose this cruise because it was a domestic cruise, but most importantly because they touted their ability and concern for the health and welfare of passengers. That was not the case. We were supposed to be tested before getting on the bus for the port. Didn’t happen. ...

The Good: Entire staff was wonderful and attentive. In particular Wait Staff Housekeeping, Excursion Director, was GREAT! The food was above average for cruise ships. Free flowing beverages with top shelf brands. Great assortment of wines. PPP and Covid Testing : If you look on their website and emails they sent they basically lied We were to be tested at Spokane ...

This cruise was selected because we had not been exposed to the Southern States along the Mississippi We were interested in learning about the history of the South and more about the Civil War and the plight of the slaves. This itinerary offered what we were looking for. We explored plantations, cemetaries, historical sites, modern day and antebellum architecture. The buses provided for these ...

We enjoy cruising and wanted to try one on a US river and thought this would be an ideal time. We selected American Cruise Lines Columbia River cruise. Our intention was to check it out and book 2 future river cruises to take advantage of onboard discounts. Pre-Cruise hotel was an appreciated feature and boarding was simple and well organized. Our cabin was clean, fresh and comfortable and very ...

Great itinerary.I really enjoyed the ports of call and the speakers.The information they shared really enhanced the experience. The ease of getting on and off the ship and the access to the port of departure was perfect. The food was well prepared and the presentation was delightful. I was able to relax during the entire cruise ( which is very rare for my wife and I ) without feeling ...

My husband and I were frequent ocean cruisers. With the large ships still not operating due to COVID, we decided to try a small ship as a vacation option. We are THRILLED that we did! I knew it was a smart option when we could just pull right up to the ship without going through embarkation with thousands of other passengers. We were shown to our stateroom and were greeted with a bottle of ...