Scenic River Amsterdam Cruise Reviews

Saved up for a once in a lifetime river cruise to have it cut short by getting Covid. The ship is very nice the staff are also very nice however they need to prioritize their customers health. There were no covid protocols as a matter of fact they said Covid was no longer an issue but if you self tested positive you would have to quarantine for 5 days so the implication was (don't test). From day ...

Before the cruise, whenever we called, the people were always friendly and helpful. We told them we're staying an extra 3 nights in Zurich, but they couldn't take us to the hotel because it's wasn't a partner hotel, which is fair enough. But they also couldn't take us to a partner hotel and let us walk to our hotel. They also wouldn't take us to the Zurich airport unless we had a flight AND we ...

This was a nostalgic visit to places we had already visited and were familiar with. The cruise was sold to us as being of superior quality, but at a fantastic price. On two evenings at dinner our order was taken quite quickly, but we waited more than an hour and half to receive our main course. I indicated the problem to the hotel manager, Bogdan, on the first occasion, but the situation was ...

This cruise was spectacular from beginning to end. From the welcome to the departure, we were treated like royalty. Staff was the most professional, friendly, accommodative group of people we’ve ever met. Food was spectacular - always plenty of choices, great wines accompanying every meal. The guest makeup provided for lively conversation every meal or gave you the option to dine alone. Nice mix ...

I hate large cruise ships with thousands of people on board as I hate crowds. Therefore we chose the 8 day Scenic Cruise Rhine Highlights to see if we did enjoy cruising. The ships itself was pure luxury, the staff were so friendly and experienced where nothing was too much trouble for them. The food was fantastic and as I am 'gluten free' they went out of their way to make sure I made the ...

We have done 8 Viking River cruise, and have loved all of them, but booked Scenic because it’s sold as a superior more luxury product, but it is not in any way, Viking has better customer service in every way, from bar service to food services to excursions!! We booked the Royal Panorama Suite, and the room was very nice, but the butler service is a complete joke, they say they can do all these ...

We choose this cruise to celebrate my wife's 80th birthday We were on the 3rd deck Veranda suite at rear and could not sleep for motor noise. It was very unfortunate that a flu type bug went through the boat day two, people were coughing everywhere we were both really affected and missed a couple of days excursions, no assistance from staff or medication available. The regimented dining ...

This was our first river cruise and first time traveling post-COVID. Scenic exceeded our expectations. Service was excellent. Staff could not have been more attentive. Having several tour choices in each port was a treat. Salzburg luncheon and show was held in an eye opening location, just like the movie. Concert at Palais LIchtenstein was the highlight of the cruise. All meals were varied ...

We were situated in a cabin towards the back of the ship subject to noise and vibration whilst sailing during the night. Scenic staff were reluctant to address the issue with any urgency (the passenger in the cabin opposite spent 3 nights sleeping in the lounge before being moved, we were moved after 4 nights - why have to wait?). Same story at reception "There are no free cabins", which was ...

We chose Scenic for their all inclusive policy and service rating. This did not disappoint. There was literally no reason to get your credit card or cash out during the cruise, except for shopping of course. Of course there is a charge for the spa but I literally didn't have time for this. The staff on the ships are wonderful. I can't say enough about them. You are certainly waited on. We were ...