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Scenic Crystal Review

4.5 / 5.0
88 reviews

Service was wonderful!

Review for Europe River Cruise on Scenic Crystal
B Pearl
2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Aug 2022

We chose Scenic for their all inclusive policy and service rating. This did not disappoint. There was literally no reason to get your credit card or cash out during the cruise, except for shopping of course. Of course there is a charge for the spa but I literally didn't have time for this.

The staff on the ships are wonderful. I can't say enough about them. You are certainly waited on. We were on the diamond deck so did enjoy the services of a Butler as well. We had coffee delivered to our room each morning, clothes pressed a few times and 1 load of complimentary laundry done. The Cruise Director Sylvia (sorry it's spelled incorrectly) and Lucas, Activity Director are true gems and made our cruise so much more enjoyable.

The tours are well organized. But be prepared for a lot of walking. We didn't mind so much. You need to pace yourself. Trying to do everything can be exhausting. We took advantage of the E-bike tours twice and loved them.

Cabin Review

Cabin was very clean, bed was super comfortable, linens were lovely. Fair amount of storage. Stocked mini bar was replenished daily with items that guest prefers. Balcony is lovely for early morning coffee.

There were problems with shower drainage in cabin #322. Water leaked onto our bathroom floor repeatedly. They tried to fix this several times. It appeared to improve towards end of first week.

We changed ships after day 7 due to low water levels and the 2nd ship {Jasper} was a newer, bit nicer, updated version of the Crystal. Bathroom worked wonderful.

9 Helpful Votes
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