North America River Cruises Reviews

We just completed a cruise on the Hudson River on the Star. Having cruised many times before (albeit on different lines), I must tell you that this cruise was not good. One set of passengers that we got to know fairly well even left early because they were so disappointed. The ship needs a complete face lift and mechanical overhaul. Specific issues: 1. Systems a. The water system was ...

We had originally booked this cruise pre Covid (2019) with our American friends. Although we are Australians this was to be our sixth boat cruise which was deferred until Australian's travel restrictions were lifted. As can be assumed we had very high expectations that we would enjoy the cruise, as we had previously done on the American Queen. Sadly, this was not to be. I've purposely left writing ...

The embarkation for this cruise was Milwaukee, WI, but that choice is not available on this form. The reverse trip is Toronto to Milwaukee. We took the cruise that ended in Toronto. The cruise is advertised as a Great Lakes tour. This cruise is nothing like described in the brochure. Embarkation was chaotic, mostly because the staff didn't know what to do. The staff included everyone from ...

Thought this was an interesting itinerary and a group of 10 friends booked through local travel agent. Spent an extra night in New Orleans and stayed on an extra night in Memphis at the end of the cruise. Understaffing was evident from the time of required PCR testing the night before sailing. I spent an hour in line trying to register. They had only two representatives checking ID and ...

In midst of wave of new Covid cases, safety is not a big concern. They spray the luggage, but mask enforcement is minimal if at all. It has been shown that contacting Covid from surfaces is at the bottom of the list. No social distancing in any venue. Supposedly they follow state law when docked and on land, but not when moving on water. If you need mask protection when at the dock, you ...

My husband has wanted to cruise the Mississippi since growing up on it as a kid. We chose this line because friends had a great experience on the Columbia River. This was the worst-run cruise we have ever been on, made worse by the steep price. One reviewer had called it a nursing home on water, which was a pretty good description, with the average age of passengers probably at least 75. The ...

I chose this cruise because it advertised as a NEW boat with a 900 sq ft. Grand Suite. I thought it would be a good way to see the Pacific North West. It assuredly does not meet "high end" expectations. The dingy suite was my biggest disappointment, and initially I thought I must be on the wrong ship. The food was very good. It was American cuisine, unpretentious, and better than most ...

We wanted to do a paddleboat River Cruise and our friend that owns a travel agency suggested we try this ship. The ship and the crew were fantastic. However, we found no out that people that booked in the month before the sailing were given room upgrades and up to $1000 credit. Apparently so many people cancelled due to the ports being closed because of high water levels that the line needed to ...

Jacksonville to Charleston 12/21/18 I really, really hate being critical or complaining. But a realistic review of this cruise is important for others to read. I should have picked up on the lack of CC reviews of the Independence, but the timing and itinerary was perfect for us. This cruise was beyond disappointing. ACL advertises "perfect cruising". This cruise was not an example of ...

We chose this in order to see the Southern states of USA .We are experienced cruisers .The moment we set foot on this boat we knew it was not going to be very good.The boat smells musty and damp .When we were shoen the cabin I wanted to leave .We had Suite 509 .It was shabby,depressing ,dark and poorly equipped .We tried to change but the boat was full . The experience in the dining room ...