We booked a b2b cruise with this being the second leg. This was our 7th cruise with Princess. The ship was beautiful and well maintained. We had a standard balcony cabin, aft on deck 15 (Marina). We really liked the location; one deck below the buffet. Our cabin steward, Richard, looked after us really well. The reason for the overall poor rating was the terrible service in all the ...
I don’t know where to start:
We cruised from Dec 18th-28th Christmas cruise. We have never cruised this class of ships and never will again.
Embarkation was a night mare we were standing in long lines both blue and green were mixed up, and the staff had no clue what to do. We finally got our medallions, and went into a bar to get a drink, ordered the drink from a waiter and he took off ...
A little about me... I got hooked on cruising in August of 2022 when I was gifted a 4 night Bahamian cruise on the Disney Wish. Disney was great, but I was looking for something more adult oriented. I chose to cruise the Celebrity Apex and inside less than a year had also cruised Celebrity Constellation and Summit. No one ship or cruise will be perfect, but I was able to easily see that ...
We sailed on Sky Princess for a Transatlantic crossing, our third time on princess but we have taken many cruises with different lines and destinations. Dimond Plus on RC, We love cruising. We traveled with my sister and brother in law and were very excited to take this trip together.. Our cabin ( mini suite) was nice but the bathroom had lots of hair around the bath and floor and my husband made ...
Overall I was very disappointed with my experience on the Sky Princess. In comparison to my past experiences on Princess, it was very lacking. Firstly, I found the entertainment to be mediorce. For a transatlantic cruise, there were not many activities to engage in, especially at night. Also, the front desk staff lacked conflict resolution and customer service skills. The sprinkler system in my ...
Had been planning this cruise for a couple of years as a celebration for my retirement. This was our first Princess cruise because we had heard many good things about them and we were looking forward to something a bit more upscale than the fun ships but not a "premium" brand. First day our bags were never delivered to our cabin. I found them abandoned in the passageway about half of the ship ...
We have been loyal princess customers (don't insult us by calling is "guests"- we pay for the experience) for 25+ cruises. We chose this cruise for its itinerary and it being on the emerald, a ship on which prior cruises were top notch. This cruise deserves top notches only for the stateroom service and accomodations, embarkation, and debarkation services. We felt crowded everywhere. It was ...
We like to escape the dreary Midwest Winter in March or April. Having had excellent experiences on the Emerld among our prior 30 Princess cruises, we chose this one because of the inclusion of Trinidad (first time) and previously enjoyed Caribbean ports. Great Delta flights between home and FLL was another attraction. First the praises for our mini-suite cabin; maintenance was excellent. Only ...
We are seasoned cruisers, platinum members on princess cruises. Took 10 day Caribbean cruise, left from Fort Lauderdale on 2/17 on enchanted princess. First day we knew something wasn’t right. Sick people and staff. People coughing, sneezing, and visually sick. Cruise was mainly older people, would say average age was over 60. Older people just don’t care who they cough or sneeze on. MDR, or ...
We try to do the Carribean in February to get away from the cold and snow. We are Elite with Princess. We did not like the Enchanted Princess. This was our first cruise on the Royal Class ships. We were in a Standard Balcony room
ROOM- one of the smallest we have cruised on. Serviceable but small
Bathroom- very small almost cannot turn around without opening the door. Shower was ...