Norwegian Copenhagen Cruise Reviews
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3.6
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972 reviews
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1-10 of 116 Norwegian Copenhagen Cruise Reviews
Review for a Europe - British Isles & Western Cruise on Norwegian Dawn
Purpleprince
10+ Cruises • Age 70s
This was supposed to be one of the cruises of a lifetime. Anything but. Been on NCL many times previously but this was the first cruise since covid. Very disappointing, to say the least. Everything had been cut back. The food quality was way down. I was told that there was a challenge sourcing food. What was served was terrible. They need to hire new staff and get quality control people on board. ...
Read MoreSail Date: August 2023
Cabin Type: Mid-Ship Mini-Suite with Balcony
Review for a Europe - British Isles & Western Cruise on Norwegian Dawn
HadleyMethe
2-5 Cruises • Age 60s
My husband, son, and I embarked on this cruise to celebrate a number of milestones in our family. We opted to upgrade our room (deck 9, forward facing balcony) and take advantage of all that offered, which, in the end, was a mix of good and bad.
I had anxiety about taking a cruise during Covid (yes, it does still exist; all 3 of us contracted it). For what we paid, we really don't feel like ...
Read MoreSail Date: August 2023
Cabin Type: Aft-Facing Penthouse with Large Balcony
Review for a Baltic Sea Cruise on Norwegian Dawn
jschlag
2-5 Cruises • Age 50s
Scotland, Ireland, England cruise
Common spaces very crowded, yet the high prices restaurants were vacant. We think they have way too many high prices restaurants which could have been more open spaces for all to relieve cramping.
Missed 3 of 8 ports due to Norwegian choosing to do tenders (5 tender ports - which they did not advertise). The port stops were cancelled due to high winds. ...
Read MoreSail Date: July 2023
Review for a Europe - British Isles & Western Cruise on Norwegian Dawn
Hdcarson98
10+ Cruises • Age 30s
We chose this cruise for the itinerary and because we use to love NCL… not anymore.
We were not communicating with at all. There Was only supposed to be 1 tender port and there were 5. We were not told this until boarding the ship. We missed 3 out of those 5 ports due to “bad weather”. We were told at the last minute as the boat turned away from places we had dreamed about going. But ...
Read MoreSail Date: July 2023
Review for a Arctic Cruise on Norwegian Dawn
Valkyrie21
10+ Cruises • Age 50s
We usually sail with HAL, but the interesting NCL itinerary prompted us to pick Norwegian for the first time. It is safe to say that we will hurry back to HAL. Unlike HAL, where we were always made to feel like honored guests (even in the cheapest inside cabin), you were treated like an anonymous number on the Norwegian Dawn. At times, the service was not only indifferent but downright rude. Upon ...
Read MoreSail Date: June 2023
Review for a Baltic Sea Cruise on Norwegian Prima
simchabayla
10+ Cruises • Age 80s
The Travel Club of my HOA chose the cruise, Copenhagen to Southhampton. We decided to back-to-back it to NYC. We have been on many cruises, but only one other NCL, Pride of America, many years ago. This was a great deal, money-wise, with 3 specialty restaurants included in each cruise and a beverage package. Our travel agent didn't tell us about options like The Haven (more later), so we got a ...
Read MoreSail Date: September 2022
Review for a Baltic Sea Cruise on Norwegian Getaway
LPTP0615
10+ Cruises • Age 60s
It saddens me to write this review because I think I’m done with cruising after this experience. I should have known something was off when weeks before we cruised we were never able to speak with a real customer service rep at NCL. Husband and I are experienced cruisers. Embarkation was a train wreck — hours long waiting in line in the Florida heat. We kept having to show the same documents to ...
Read MoreSail Date: July 2022
Review for a Baltic Sea Cruise on Norwegian Getaway
jtrbgz
6-10 Cruises • Age 40s
We chose this cruise for summer vacation because of the price. NCL offers unbeatable prices, with a balcony and drink packages. For that reason, we booked. I've only ever been on RC.
The ship is beautiful. The room was great, with a great balcony. Our party was 2 adults and 2 19-year-olds.
Service left a lot to be desired, in all aspects, from our room attendants, to bar service, dining ...
Read MoreSail Date: June 2022
Cabin Type: Large Balcony Stateroom
Review for a Transatlantic Cruise on Norwegian Getaway
travelhawg
10+ Cruises • Age 60s
I've cruised on Royal Caribbean, Celebrity and NCL. I've cruised 11 times. This is the most mediocre cruise line I've been on. Let me tell you why...
Poor Customer Service at every level - the biggest problem with NCL is their lack of interest in their "staff culture". There is no one setting an example for how to treat customers. On most cruises I've been on, I felt special and pampered. Not ...
Read MoreSail Date: October 2019
Cabin Type: Aft-Facing Balcony Stateroom
Review for a Transatlantic Cruise on Norwegian Getaway
ChitownUSA
10+ Cruises • Age 70s
This was our 12th NCL cruise in the past 17 years and I must say the level of customer service has dropped considerably over those years. Much of the shortfalls on this particular cruise had to do with the weather which, of course, NCL could do nothing about, especially our having to be caught in Hurricane Pablo and a Tropical Storm! What I would have expected though is that they have a lot of ...
Read MoreSail Date: October 2019
Cabin Type: Balcony Stateroom
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