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77 Oceania Copenhagen Cruise Reviews

To spend seven days on the Baltic as guests with the Nautica-crew as host is unique. It is the experience of a week in a floating five-star hotel. Everything, with a small exception, was perfect. The accomodation, the infrastructure, ... Read More
To spend seven days on the Baltic as guests with the Nautica-crew as host is unique. It is the experience of a week in a floating five-star hotel. Everything, with a small exception, was perfect. The accomodation, the infrastructure, the maintenance of the rooms and, last but not least, the great choice of excellent food, cannot be toppled. The major experience, nevertheless, is the disponibility and the kindness of the crew, from 41 different nations! All men and women, from the Captain to the single sailor, are kind, very attentive, helpful and friendly. The standard of the rooms is superior and the available space generous. The crew shows and lives an "esprit de corps" and a "unité de service". One point has to be improved by the management: it is not acceptable, nowadays, that a couple can only dispose of one free WLAN account and has to pay (a lot of) money for further accounts. A couple, today, has two cell phones and to tablets/computers. At least three accounts have therefore to be included in the basic offer! Please adapt this NOW. Read Less
Sail Date September 2019
Cruise and excursion GOT-004 12:30pm – 4:30pm in Gothenburg, Sweden, cost $179.00 per person was terrible. It was a total waste of our day which we cannot get back. We departed around 12:45 pm and arrived at our first stop Skarhamn at ... Read More
Cruise and excursion GOT-004 12:30pm – 4:30pm in Gothenburg, Sweden, cost $179.00 per person was terrible. It was a total waste of our day which we cannot get back. We departed around 12:45 pm and arrived at our first stop Skarhamn at 2:00 pm. We were allotted 20 minutes at this stop and used the time to wait in line for a restroom. Nothing open at this stop except the one restaurant we used for the restroom. Next stop was Kladesholmen. This is a residential resort area with nothing to see except a sea view. We walked to a church (which was not open) for a photo op. Back to the bus for the ride back to the ship. The tour guide (who made sure we all knew she hated the Norwegians) didn't even have anything of interest to point out along the highway except for 4 smoke stacks that were no longer in use and a Volvo factory. I can't believe Oceania would even have such an extremely poor excursion. The four hour excursion had approximately 45 minutes off the bus the rest of time it was mostly highway driving. Back on the ship my wife and I encountered a large group (about 20 other people) who were waiting for the Destination desk to open to complain about this terrible excursion and request a refund. We filled out a Shore Excursion Guest Tour Report. Two days later (last night of cruise) we finally heard back from the main office in Florida and were denied a refund. Other issues were staff shortages in all eating establishments. They are running around trying to keep up with everyone regardless of the venue. The food was always warm and rarely hot except for the soup which was always hot. The one person that was of great help to us was the Concierge on Marina Ray Kucharski. We can't say enough good things about him. This was our third and will be our final cruise on Oceania. We spoke to others who feel the same as it appears Oceania has gone downhill since bring purchased by Norwegian. Won't be cruising or recommending Oceania again. It is sad as it used to be exceptionally great in all areas. Read Less
Sail Date September 2019
While we still like Oceania there were a number of areas that fell short of our expectations on this past cruise. Food – Over all we found the food on this trip was not as good as our prior two trips on Marina and Riviera. The ... Read More
While we still like Oceania there were a number of areas that fell short of our expectations on this past cruise. Food – Over all we found the food on this trip was not as good as our prior two trips on Marina and Riviera. The Bouillabaisse in Jacques was not good at all.. No mussels, no clams, no fennel (I don’t think) and no broth. It was pasty, more like a sauce that I would expect in a cioppino. They later brought a sole that was very good, and my wife ate some as well as she didn’t care much for her Lobster (sort of an au gratin in the tail shell) definitely prepared, frozen and reheated. Also the “steamed“ lobster in one of the other restaurants was poor. Also appeared reheated. I should have thought (they don’t have fresh lobster on board) so don’t order. However, I should not have to think though how they provision food. I am kind of a do it right or don't do it type guy. Caesar salad at Jacques – Really very disappointing. They should skip the table side preparation and have someone in kitchen that knows how to make Caesar. What a waste of arm waving. The oil and vinegar cart is a wasted effort as well. Why go through all the trouble of selecting oils and vinegars only to use it on a poor excuse for bread. I couldn’t find decent bread so basically didn’t use it. We were spoiled by three days in Copenhagen before the cruise where breads were unbelievable. Why can’t Oceania provide one or two good breads. Oh and skip the logo on the bun. Sole in Pollo grill was very good as it was in Jacques – that is as good as the Sea Bass in Red Ginger in my opinion. If you like fish get the Sole. Second time I had mine whole (not deboned) which was even better. The buffet is almost always great. The prime rib I had there one night was the best in my memory. Thought the German dinner fell short as did others. Sauerkraut tasted like warmed up canned sauerkraut (why bother) and the German potato salad was very weak. The sausages were OK and the pork hock was dry (best to cook with the kraut). Many of the pork dishes were dry and I couldn’t eat them. I cook a lot of pork and it need not be dry. The should skip the German dinner or improve it. Coffee in buffet was not good. Very disappointing. We drink a lot of coffee and appreciate good coffee. This was not good. Weak but bitter. Don’t recall having problem with the coffee in the past. Did they go to lower cost bean? I thought the evening selections in buffet were better on our past two trips and we ate there every night except for our specialty nights which is typical. The main dining room is nothing special unless you simply want someone to bring food to you. Housekeeping – housekeeping was hit and miss. The veranda door was unlocked a couple times after they organized the deck furniture. One time they left no floor mat in bathroom. Only one bar of soap to be used for sink, shower and tub (really?). I had to keep asking for coke which is very unlike all other cruise experiences. Normally they figure it out. There were dirty coffee cups and half full dirty glasses (like maybe we wanted to drink something from yesterday?) Music – We like to dance and there were a number of other couples who also like ballroom dancing. The music of the showband was too long for dancing (maybe 6 to 8 minutes) and much of their music was not danceable (very slow or very fast tempo). Although we were there every night for 2 hours or more, we danced much less than past Oceania cruises. The other band didn’t even seem to know what ballroom was but at least their pieces were a little shorter and if you asked them to play something, they would but not always in appropriate tempo. Past cruises the bands seem to catch on to what we like within a couple days and played great music the rest of the cruise. This time it was challenging. Waite Staff – It seemed there was a different staff in the lounge every night and we were there from 5:00 to 7:30 pretty much every night. In the past within days staff knew us and knew what we wanted and took care of us. Cunard cruise a couple months ago they also knew who we were and the same servers were there and came to our table as we walked in. Very noticeable difference. On Marina this time it seemed very disorganized. There was also a lot of pitching of special wine and vodka and caviar sessions from the servers. Don’t recall that in the past. Felt we were being pressured to “sign up” for this or that. Lectures by Phil Smart – The ones we were able to attend were fantastic. So informative about things that are not in the main-stream news. Good job. We would book almost any cruise just to listen to him. Summary – The itinerary was great and fellow passengers were great but the ship experience has us thinking of giving other lines a try which we weren’t sure we would do. We really do like the size of the Marina and Riviera but right now we feel as though we are not getting what we are paying for. Read Less
Sail Date September 2019
We have been on Oceania twice prior and because 3 nights in St Petersburg, 14 days and the Baltic was on our bucket list. Every place we had not been to and that was really appealing. We had travelled with Oceania twice prior and ... Read More
We have been on Oceania twice prior and because 3 nights in St Petersburg, 14 days and the Baltic was on our bucket list. Every place we had not been to and that was really appealing. We had travelled with Oceania twice prior and relatively positive experiences. The staff, whether, food, drinks, entertainment or cabin staff are excellent and very accommodating. The negatives, - Showers are far too small for normal people like us. - the internet, complimentary on level 9 was pathetic. We took this cruise so we could keep in contact with Australia. Sadly to log on to pay wages, took 8- 10 times and 2 hours. if not for Concierge on 9, this critic would be very poor. he should be commended, NOTHING was too much trouble. - We didn't participate in cruise tours as we found them ridiculously over priced. we took private tours, more personal 6 people for St Petersburg, more informative and 1/3 of the price. - finally concierge level, is it value for $$, sorry we don't think so. Read Less
Sail Date September 2019
We chose this Baltic cruise for our Golden Wedding treat principally because it spent 3 days in St Petersburg, which I've never visited, and was a small ship. We flew to Copenhagen, a city we've both visited before, and spent the ... Read More
We chose this Baltic cruise for our Golden Wedding treat principally because it spent 3 days in St Petersburg, which I've never visited, and was a small ship. We flew to Copenhagen, a city we've both visited before, and spent the night there, giving us time to see several sights before our taxi arrived to take us to the port (via a delightful unscheduled whistle-stop tour of Copenhagen!) Embarkation was perfectly smooth, and we had a penthouse suite, on the 8th floor, which, though very expensive, was gorgeous - spacious, tasteful, soothing colours blending with the sea and sky outside, a lovely verandah, and extremely comfortable. The food throughout the trip was quite outstanding - we dined most evenings in the Grand Dining Room, where the menu (including at least 2 vegetarian options per course) changed each day, and every dish was beautifully cooked and prepared. We had breakfast on most days at the Terrace Cafe, which had a huge variety of delicious food, including masses of fresh fruit. Occasionally we had a meal in our room, elegantly served by our butler. Everything was kept spotlessly clean, and all the staff were unfailingly pleasant and polite. I was impressed with the attention to safety, and the fact that we had well-organised and thorough evacuation drill before we left Copenhagen. This also gave the comforting impression that other important and unseen matters were treated with similar care. I read comments about the Nautica being 'tired' and 'dated'. Perhaps. But it's like a grand hotel which has been very luxuriously fitted out in the first instance to high standards of craftsmanship and old-fashioned comfort, and scrupulously maintained thereafter. (OK - we're British. Perhaps we view things differently!) The public rooms were lovely - I particularly liked the sumptuously-furnished, panelled library with its splendid selection of interesting books; and we loved sitting in the lounge at the top of the grand staircase to listen to the brilliant string quartet each evening - their enormous repertoire wasn't repeated once during all the time we were on board, and they were stunningly good. In fairness, one disadvantage of a small ship is the pathetic size of the swimming pool! But there was plenty of room for sunbathers, even if enthusiastic swimmers might be disappointed. (I was, a little bit. But I coped ... ) As first-time cruisers we were very pleasantly surprised at the lack of queues. We never had to wait for more than a few moments for anything (apart from final disembarkation, where the ship was at the mercy of the customs authorities) and, amazingly, you could sometimes go on deck for a spot of sunset-viewing and find no-one else there - just like in the advertisements of cruises! This uncluttered ambiance was very unexpected - and that, despite the fact that the ship was absolutely booked up. The only real criticism I have is of the excursions, which were very, very expensive. In St Petersburg we took instead a 3-day independent Russian excursion for a small group, which was absolutely outstanding, and far better than anything Oceania had to offer, at half the price. We did in fact take some Oceania excursions because we had a deal that included free ones. Most were rather good, and included interesting insights into local life, but the Stockholm one was pretty pathetic (frankly I am NOT interested in having American-owned hotels pointed out to me at the expense of learning more about life in Sweden, and I'm not sure how thrilling even the Americans on the trip found it!). The onboard enrichment lectures were also variable in quality - we had a wonderful and fascinating one on amber, would you believe, and a couple of rather muddled ones on Stockholm and St Petersburg (historic dates, please, people, and clearer royal genealogies - it does so help to put things in context), so we stopped going to them after that, and relied on our guide books. My husband looked in on a couple of the evening entertainments, but reported raucous, rather flat singing, so we left this to those who enjoy that sort of thing (of which, I think, there were quite a few, so fair do's.) We didn't patronise the casino or card rooms; and deck shuffleboard didn't speak as an activity, but hey, that's fine. The few children on board seemed perfectly happy, but this is certainly not an ideal cruise for the average teenager (tho' the non-average one might like it!) It was, however, perfect for a well-travelled couple in their 70s who like comfort, good food, cleanliness, quiet, elegant surroundings - and meeting others who are similarly appreciative. Yes, it's very expensive; and I have nothing to compare it with in my experience. But as a treat it was really fabulous, even given the small caveats above, and it's a memory I shall treasure. Read Less
Sail Date July 2019
Loved itinerary especially grateful for several sea days, which is a bit unusual for port-intensive Oceania. Wanted to escape the heat of the Mid-Atlantic and try a longer cruise. The service was stellar and loved having four specialty ... Read More
Loved itinerary especially grateful for several sea days, which is a bit unusual for port-intensive Oceania. Wanted to escape the heat of the Mid-Atlantic and try a longer cruise. The service was stellar and loved having four specialty restaurants available -- all were excellent and Red Ginger was our favorite. And those views from Polo and Toscana were amazing, especially when traveling through the fjords and coastline because it didn't get dark until 11pm. The staff and Martinis knew our names and orders right away and we became happy hour regulars. The staff at the Terrace does a great job managing the crowds and helping people find tables, bringing coffee, etc. However, we felt the food there wasn't the best -- not many light options and just wasn't very appealing for the "Finest Cuisine at Sea." Speaking of that, we loved the food but didn't feel it was that much better than other cruise lines on which we've sailed. Oceania sets the bar high and we didn't feel it matched their promises and higher price. Very good, just not better. We took 10 ship's excursions and were pleased -- the staff was excellent -- calm, organized and accommodating. Overall pros: excellent service, very well maintained and attractive ship. Overall cons: Entertainment wasn't great (Staff "Broadway-style" shows were good, guest acts were okay, non-hosted shuffleboard was listed daily -- really?) and not sure Oceania is worth the premium they charge. But overall, we had an excellent cruise. Read Less
Sail Date July 2019
Having sailed on sister ship Riviera in 2018 we were confident in what to expect on Marina. Excellent service, wonderful ports and great food and spirits. Marina did not disappoint. The ship is small enough that you can easily move ... Read More
Having sailed on sister ship Riviera in 2018 we were confident in what to expect on Marina. Excellent service, wonderful ports and great food and spirits. Marina did not disappoint. The ship is small enough that you can easily move around, yet large enough to have multiple entertainment and dining options. My wife likes the shows, I enjoy making an evening contribution to the casino. It is nice that they still have a craps table. Many ships have done away with them. We enjoyed the specialty restaurants and Le Reserve. The main dining room is beautiful, we really enjoyed a peaceful breakfast in the MDR. The buffet option can be crowded. We embarked in Denmark visiting; Estonia, Germany, Latvia, Lithuania, Russia and disembarked in Sweden. St. Petersburg was fantastic. We hired a private guide and driver through TJ travel. Excellent choice. Slatvana Andrusheko, was encyclopedic in her knowledge of Russia. In another life she was a Russian History professor. It really made the trip extraordinary. We had her and the driver for 2 full days. It is a big plus having a driver ready to pick you up to take you on to the next site. Plus they have already acquired all entry passes to the venues you must see. She took us to local restaurants and markets. We got a real feel for St. Petersburg. Our first port, Warnemunde, Germany was a real surprise. Very nice summer vacation spot with a real small town appeal. Take the train to Rostock if you are inclined, very easy trip. We rented a car on the Island of Bornholm, Denmark. A very nice day drive. In many of the ports, we just jumped on the Hop-On - Hop Off bus for a great city tour. Helsinki was really a highlight too. Our cabin was spacious and very accommodating. No complaints about the food or drinks. We do purchase a drink package and find it to be a good value. We didn't book any of our tours with the ship, we found better value doing it privately. We are also a bit more adventurous and enjoy hunting out different sights. The only "negative" we found on the ship was my wife wanted to participate in the on-board art class, but this ship had more children on then usual and they were crowding the art class. Not a big deal. We do enjoy Oceania because it is primarily all adults. We love children, but we don't miss the screaming, crying and running. The literature and website is quite clear in this is primarily adults. No climbing walls, no slides, no big screen TV, no Mickey and Minnie. As a grandparent, we have taken our grandchildren on cruises, but more age appropriate lines. All in all, Oceania met our expectations. We put a deposit down on another cruise in 2020. Read Less
Sail Date June 2019
Chose this cruise for the itinerary and also because of their selling the finest cuisine at sea. Embarkation was shocking, did not feel like upper premium, not even close. No welcome drink or cocktails, not even orange juice. The public ... Read More
Chose this cruise for the itinerary and also because of their selling the finest cuisine at sea. Embarkation was shocking, did not feel like upper premium, not even close. No welcome drink or cocktails, not even orange juice. The public spaces were nice to look at but poor marks for the low ceiling, everyone looked so tall and most especially me. My head was literally touching the ceiling in all public areas and wish I was exaggerating. The food was good, I’m a lobster lover and ate it everyday but realized that unlimited lobster is not enough to make a good cruise. There was constant selling in the atrium area and tv channels was mostly about selling more cruises or focusing on spa and boutique sales. I have cruised on Viking, crystal and Silversea so I have experienced luxury and upper premium. WiFi OMG painfully slow. Really tried hard to like Oceania. Read Less
Sail Date September 2018
I travel the world, but am new to luxury cruise market. We chose Marina based on itinerary, the size and the food. We didn't want too big, but not too small. It fit the bill. This was a rare cruise that stays in St. Petersburg for ... Read More
I travel the world, but am new to luxury cruise market. We chose Marina based on itinerary, the size and the food. We didn't want too big, but not too small. It fit the bill. This was a rare cruise that stays in St. Petersburg for 3 days. We were fairly satisfied with the cruise, but there were elements that prevent me from calling it 5 star. Therefore, I doubt that I will cruise Oceania again if there are better choices around. Pros: - 2 weeks before embarkation, Oceania offered $500 per person upgrade to Suites, and we took it. Cabin was spacious, and well decorated. Walk-in closet was to die for. Bathroom was huge, with the bathtub, but shower was relatively cramped. - Overall, the staff were amazing. Especially room steward and dining room staff. - We ate at all specialty restaurants. Toscana was best, Jacque was decent, Polo Grill was so so. A lot of people like Red Ginger, but I have very high standard for Asian food. - Afternoon tea. Lovely tradition. We participated almost everyday. Cons: - I didn't like the fact that they charge $600 extra per person for liquor package, calling themselves as luxury cruise. Beverage service was horrible. Whenever you are seated in a restaurant, you need to be taken drink order first. We always had to flag down so-called sommeliers (later we learned that they become sommeliers after 1 week of training), well after dinner order was taken. When we finally flag down sommeliers, they usually start recommending bottles of wines; as soon as they hear that we have liquor package, their service gets rushed. This was probably the most unpleasant experience in this cruise. - One thing I cannot understand was, compared to all the staff who work so hard to satisfy customers, the officers, managers, and captains are so disinterested in customer service. We only saw captain having dinner with his own family. I called dining manager and general manager one day to complain about something; nothing substantial got done. - Entertainment was truly sub par. - Shore excursions were extremely expensive. I went with my own arrangement with TJ Travel and SPB Tours, and I was very satisfied. Oceania charges premium price and the experience was not quite premium. They really don't care about post cruise survey either. I don't think their quality will improve. They certainly will not retain us as repeat customers. Read Less
Sail Date June 2018
We had sailed previously on Rivera and loved the size and choice of restaurants so it was and easy decision to do a Baltic cruise on the sister ship Marina. We were not disappointed. We met some amazing people along the way and thanks ... Read More
We had sailed previously on Rivera and loved the size and choice of restaurants so it was and easy decision to do a Baltic cruise on the sister ship Marina. We were not disappointed. We met some amazing people along the way and thanks to John and Paula were able to spend a lovely evening viewing their amazing Owners suite. Wow very impressive. Oceania staff are very attentive at all times. The restaurants were good although we did not think the steaks in Polo or the Terrace were perfected. Entertainment could do with a little improvement although we often didn't make it to the shows due to the wonderful company on many a mixed table which is fun. The itinerary was the reason we chose this particular cruise and we were not disappointed especially with St Petersburg. The ship shore excursions were expensive and not as good as the private tour we did Alla tours which was exceptional. Thanks John for your advice. On the whole we had a wonderful cruise yet again with Oceania. Read Less
Sail Date September 2017
This review is for the Marina Baltic “Viking Homelands” trip commencing in Copenhagen on September 12 and ending in Amsterdam September 24, 2017. We were first time Oceania customers. Previously on RCL, Cunard and Celebrity from ... Read More
This review is for the Marina Baltic “Viking Homelands” trip commencing in Copenhagen on September 12 and ending in Amsterdam September 24, 2017. We were first time Oceania customers. Previously on RCL, Cunard and Celebrity from 1992 to 2015. Overall, 9/10 for our first Oceania experience; we are very pleased. We were in a regular veranda # 8075. We will book again with Oceania when circumstances permit; what Oceania offered met our requirements and our expectations with a few exceptions noted below. We chose Oceania this time because this itinerary had different ports for departure and arrival and the best selection of destinations for a Baltic cruise we have ever seen; including Oslo and smaller ports like Tallinn and Visby. This selection of ports and trip itinerary is not provided on the mass cruise lines. We did not use Oceania excursions - we used TJ travel for St. Petersbury and Berlin. TJ travel was excellent and would use them again. Trust this review will be of interest/assistance to those on the Oceania board as well as other Cruise Critic members. SUMMARY Our review is based on Oceania marketing materials – their statement of their product. The review is based on what we experienced versus what Oceania stated they would provide, the “O” Life Difference. Your assessment may be different. Please know, we are very skeptical consumers – We believe nothing in writing and wait to see what actually happens. We are not loyal to any service provider and monitor exactly what product is received from cruise lines, restaurants, hotels etc. We are “value for money” consumers – price is only one analysis component. “The Finest Cuisine At Sea” – Hard to evaluate unless you have cruised a lot on most of the lines. Will say most of the food was very good; high quality, large and varied selection in the theme restaurants, well prepared, good presentation. As expected of a premium line, in Tallinn, the chef was able to get fresh sea bream and it was served in Toscana. Super excellent. The breads and sweets were of the highest quality – especially the pain au chocolate which was real French pastry not bread dough like on the mass lines. The example of the food that typified the quote above was the dessert lollipop – a small cone wrapped in gold foil. It had a sugar cone and inside was a fresh strawberry, raspberry etc. with chocolate ganache on top and icing. This was available most lunches and dinners in the Terrace buffet; do not see that on a mass line. Little things matter. One of the things that drove us away from Celebrity was they started to put a fake coffee creamer on the breakfast tray (vile to say the least). The breakfast tray on Oceania was exceptional – it was over the top. Real cream in a stainless steel container. WOW. Could not be more pleased. Please see below under negatives regarding food. “A Variety Of Distinctive Open-Seating Restaurants, all at no additional charge” – That statement is somewhat misleading. All cruise ships have a minimum of one (1) open seating, included in the fare, the pool deck food venue. What was different from the mass cruise lines was the open-seating Grand Dining Room with no charge. This venue was excellent from size, location, tables, service, fit and finish. “Gourmet cruise created by world-renowned Master Chef Jacques Pepin” – His “every day favorites” in the Grand Dining Room were not so special frankly. The plated products we were served were mass cruise line quality. A piece of naked salmon and green beans supplemented with your choice of sides in separate dishes. His food in Jacques was a slightly better quality than we have had on Celebrity. You need to try harder Oceania in this regard. “Epicurean enrichment programs” – Yes, very well patronized on sea days. Seemed high end with very engaged chefs and enthused guests. “Award winning itineraries” – Tried to find out who gave Oceania an award – nothing. Will say their itineraries are well beyond the mass lines – Oceania does not repeat an itinerary, and they usually leave and arrive at different ports. You definitely get more value on Oceania voyages versus the mass cruise lines when you factor in the effort and cost to fly these days. The “Viking Homelands” itinerary was the best of the Baltic season across all cruise lines. “Intimate, luxurious ships catering to just 684 to 1,250 guests” – This is a big difference versus mass cruise lines. A huge advantage and worth paying for. “Exceptional personalize service” – received all that. We were in a regular veranda stateroom. Our dear stewardess put a white towel down by either side of our bed every night. Our slippers were put there. When you undress at night, you are on this special towel, not the carpet. It was worth so much to have this – the little things make a huge difference. “Country club casual ambiance” – Delivered. I would say that with a few exceptions, guests dressed country club style, with significant high end golf wear. “Acclaimed Canyon Ranch Spa Club”- Did not patronize Regarding entertainment, was good quality and appropriate for the target market. Good singing ability and costumes. Entertainment aimed at target market; baby boomers. No lavish vegas style productions. The port lecturer was from a California university - fact based and dry but ok. This is an adult cruise line, there were no children present nor are there any services available to support same. NEGATIVES As is typical of life, there is usually a few items that are at variance with expectations/advertisement. Room noise. Two sources of noise. Given the cruise line, we had expectations of acoustical quiet with the exception of the inevitable door slamming. Not provided on Marina. First, there was constant “banging” from the staterooms on either side. Why? Because the drawer/closet drawer closers were so strong they pulled the drawers/closets back into place with a huge “bang”. Repeatedly over and over at all times of the day and night depending upon the schedule of our neighbours. We were awoken every morning early with “bangs” beside our head while lying in bed. We made sure to manually close all our drawers so there was no “banging” from our stateroom. We have to say that it was most disturbing because it was random and loud. This is obviously a systemic design flaw in the ship creating noise – because never had this before on any other ship. Second, the acoustical application in walls/ceilings seemed poor because we constantly heard foot falls above us and TV sounds from both sides – again, never experienced this on other ships. To summarize, we were not pleased with the stateroom acoustical privacy and it is a show stopper for us regarding another booking on Marina. We assume that other guests have heard this so really do not know if this is an issue for other guests. Concierge. Guest Relations recommended we speak with Concierge regarding the noise issue. We submitted a form. Received a call and had a short discussion. We were dismissed by both the employee and the supervisor. No interest or empathy happening with this business unit. Terrace Café – Given this is a premium cruise line and the stated “finest cuisine at sea”, we were disappointed at the limited range of food in this venue. Half the café had the same food so there was much less choice than you would think. Things like only a single style of pasta offered (not a pasta bar with multiple inputs), no “ethnic” food bar rather some nights had a theme menu given the day’s port etc. There were more limitations on choice than we thought. Grand Dining Room – As mentioned earlier, the Jacques selections were not impressive and not in compliance with “finest cuisine at sea”. Further, some entrees like sea bass pasta and fried avocado were awful and cheap and should never have been presented on Oceania. Other entrees were acceptable but to be frank – not generally any better than the entrees on our last Celebrity cruise in the MDR. So Oceania, the Grand Dining Room menu was not totally in compliance with “the finest cuisine at sea”. HIGHLIGHTS Small Vessels – What a total joy and privilege to be on a 66,000 ton vessel. It was manageable and simple to enter and exit. We lacked for nothing but had everything. Were able to see other guests and staff often. A total joy and we are pleased to pay for an intimate experience of a ship this size. Inclusiveness – This is big item for our household. Notwithstanding suites and their lounge; everyone on the ship mingled. Everyone ate in every food venue – there were no guests segregated in a separate dining area as is increasingly the case on the mass cruise lines. This is a reason we moved from Celebrity to Oceania. We enjoy meeting everyone on the ship over drinks and dinners. If Oceania changes this, we will remove our patronage. Many guests we spoke with felt the same. Guests – The class and decorum of the guests simply outstanding. A significant step up from Celebrity guests over the years. Gracious, knowledgeable, dressed well, not fixated on booze. Service – No words to describe the excellent service by the staff (except Concierge noted earlier). Every staff member we interacted with were classy, gracious, pleasant, enthused, would look you in the eye and many, many smiles. When a plate was done, it was gone between 10 to 30 seconds. Outstanding. The level of service and personalized service was simply amazing. We are more than pleased to pay for this level and quality of service. Totally spoiled now. Compliments to all those wonderful hard working staff. Themed Restaurants – Simply the best food dining arrangement we have experienced. So much better than assigned to a single dining venue and having to pay extra per the mass lines. Oceania you have a winning concept here. This will bring us back to Oceania. Had dinner at 4 different themed restaurants with outstanding food and service. Were able to book additional nights beyond our base of 4, so that was excellent and efficiently handled. The food and service was outstanding in each restaurant. Cruise Director – Nolan Dean was excellent. Professional, courteous with humour and energy. Nothing forced here, a genuine professional enjoying his job. Class from beginning to end. High Tea – Outstanding, oh my. Blows the high tea on QM2 out of the water. Total quality and care and class. Watching the chefs assemble the servers and describe each food item was outstanding. This was well attended by guests and we can see why. Room Attendant – We had a delightful room stewardess and assistant who kept our room perfect. These staff were not performing their work with the agitation and franticness that we have experienced on other cruise lines. Coffee Bar and Library – Excellent layout with the coffee bar, sandwiches and sweets section than followed by the library then followed by the card room – an excellent layout which was highly patronized. RECENT OCEANIA THREADS Bland Food - We have no previous experience with Oceania so can-not say. Will say the food tasted good overall considering most of it is probably previously frozen and produced in somewhat mass quantity. Found the food in Red Ginger (ate there twice), a bit bland. Asked for more spice and sure enough it tasted “alive”. We met numerous repeater guests and asked them this question. Most said the food was of poorer quality and taste a couple of years ago but has improved since. COMPARISON TO MASS CRUISE LINES I have been a CC member for over 15 years and have seen and experienced much related to cruising. Oceania is not suitable for every cruise guest. Oceania is not a high energy, high entertainment experience. We believe the focus is on quiet enjoyment, excellent food and service, relationship with the sea and guest interaction. Oceania does not try to keep you entertained all the time and does not encourage loud activities and behaviors. There is limited to no upselling. Oceania keeps the scale of their product at the low end with smallish ships which encourages intimacy between guests and crew and guests. It is a fairly simple on board product which is executed very well and with pride. Since 2010 or so, the mass cruise lines focus on product cheapening, booze, nickel and diming, mega ships, class favoritism, “ship in a ship”, inward ship design, minimizing itinerary in favour of on board revenue generation, shorter itineraries, gimmicks like magic carpets (celebrity) and in many cases abandoning the long-time guest in favor of the millennial. This appeals to some and repels others as to be expected. Pleased to say, Oceania appears representative of the golden age of cruising prior to 2010. Celebrity is our previous cruise provider and the Oceania product (and guests) are simply the previous Celebrity (and well beyond that) before Celebrity changed their product. On Marina, around the pool were staff offering flavored ices like I enjoyed on Solstice in 2013. The high tea was like I enjoyed on the Zenith in 1992 and Century in 1998. There were petite sandwiches in the Marina coffee bar like on Solstice in 2013. In the Marina Grand Dining Room, you were able to choose your sides just like I previously enjoyed on Celebrity. Regarding service; we have considerable empathy for the staff on the mass cruise lines given the cutbacks and increasing complexity of the ship experience. This class and that class and that class dining only for lunch but not dinner and on and on in a complex matrix of delivery requirements. Met numerous staff on Marina who were quite open about leaving Celebrity, RCL and Princess in particular because it was impossible to do a good job given the reduced staff levels combined with increasing complexity and having to deal with customers who were constantly demanding more and more and explanations on differences in class amenities. Oceania seems to have a straightforward product which makes it easier for staff to deliver and guests to understand and evaluate. We appreciate that and it must be so much better for the staff considering their circumstance. Fortunately there is considerable choice in cruise service providers, so hopefully each consumer can find a good fit. We believe that with the constant change in the industry and the cruise line chase for increased profit, it is becoming necessary to reduce brand loyalty. Hence why we moved to Oceania for now. For the moment, our decision analysis has been rewarded. Read Less
Sail Date September 2017
It was a last minute deal for us and had a an itinerary that ticked quite a few boxes. The itinerary was great, Baltic, followed by around the UK. We had sailed the Regatta so expected the same on the Nautica and hoped their cuisine had ... Read More
It was a last minute deal for us and had a an itinerary that ticked quite a few boxes. The itinerary was great, Baltic, followed by around the UK. We had sailed the Regatta so expected the same on the Nautica and hoped their cuisine had expanded to include simple, tasty dishes. The meals were far too rich for us and service was very spasmodic. Getting a simple meal was almost impossible. We managed to get a few on the first leg after a personal interview with the Manager but he left after that leg and the new Manager did not seem to care and some of the staff were disdainful and rude towards the end of the journey. They ask for feedback but do not seem to enjoy working with the clients to achieve a positive outcome. It will be interesting to see if head office gives us any feedback on the final comments form! We have booked another for next year and will try to clarify what plain wholesome food means before sailing. Again it has been chosen for the itinerary and that we are able to couple it with a river cruise, which helps justify the airfare and air times from Australia. Read Less
Sail Date August 2017
WE chose the Baltic cruise because we liked the itinerary and wanted to try Oceania Cruiseline. We like the smaller ships and this fit the need. The ship itself is well maintained and the common areas are nice. I am a blackjack player so ... Read More
WE chose the Baltic cruise because we liked the itinerary and wanted to try Oceania Cruiseline. We like the smaller ships and this fit the need. The ship itself is well maintained and the common areas are nice. I am a blackjack player so I did enjoy the casino on this ship. Our cabin was nice we were on the concierge Veranda which gave us 4 nights in the speciality restaurants, there was a bottle of champagne waiting in our room and we could access our room earlier than others. The food was exceptional in the Speciality restaurants however we were disappointed in the Dining Room menus and the buffets. They had some featured nights of different cultures, one being Indian Food which is definitely not one of my favorites. The service was very slow in the main dining rooms, you could easily spend 2 hours just getting through dinner. We have sailed on Azamara and Seabourn and this ship definitely did not measure up to them. Read Less
Sail Date August 2017
Oceania is well-known as the upper premium class cruise line with excellent gourmet food. indeed, the appearance of the buffet restaurant could compete with fine dining serviced restaurants on other vessels. The food was really extremely ... Read More
Oceania is well-known as the upper premium class cruise line with excellent gourmet food. indeed, the appearance of the buffet restaurant could compete with fine dining serviced restaurants on other vessels. The food was really extremely "dangerous" with a high extra-weight-potential. You could tell just by looking at the ingedients: lemon sole, finest filet, mussels, prawns. The passenger mix was too mono-national for me. The majority US citizens, a few Aussies, very few europeans. Since I'm in my fifties I felt way too young for this kind of ship, I estimate the average age of passengers at 73+. The service was excellent, the cabin steward knew our complicated family name in a second and always addressed us by our name when we met her on the corridor. When you put down the cutlery in the buffet or serviced restaurant it took only seconds and the dish was taken away, just amazing! I liked the type of a smaller vessel a lot. Everything seemed to be so familiar, then I found out: have been sailing on Ocean Princess, one of the other Renaissance Class ships before! The interior was very classic, just like an old fashioned country style from England. We had booked a few shore excurisons for Saint Petersburg, Russia, to avoid buying this very expensive visa. All three tours were very interesting and the local tour guides were excellent, explained everything with great enthousiasm. Overall, a high class product with fantastic cuisine, very much recommended for the elderly passenger who prefers a quieter surrounding. Since Nautica carries only 680 passengers or so and 400 crew members it has also a superduper pax-crew-ratio. Finally: the smaller the vessel the more unique are the itineraries, Nautica and her sister ships go to places bigger ships have no access to. If you expect a quiet and relaxing classic cruise with excellent food, don't expect too much of entertainment and "WOW-features", then go for it! Read Less
Sail Date August 2017
for the Baltic countries cruise was great food was good ship is old but very clean not much to do onboard when at sea cabins r a bit smallcrew was very helpful entertainment could be improved cast of crew were very good other acts were so ... Read More
for the Baltic countries cruise was great food was good ship is old but very clean not much to do onboard when at sea cabins r a bit smallcrew was very helpful entertainment could be improved cast of crew were very good other acts were so so no where to get a bit to eat after buffet closes at 10 pm should add some thing wifi was free but hardly worked in cabins u were allowed to bring booze aboard from any port which is a big plus on board lectures were very good an informative wait staff were great cabin stewards were the greatest specialty reastrunts were awesome service was too could change menu more mostly same nite after nite all an all cruise was great we lucked out weather wise in 70s every day one day of rain week beforehad rain every day so luck of the draw Read Less
Sail Date August 2017
We chose Oceania based on the ports for this cruise. We wanted to see the Baltics, and we were well rewarded! The stops included Latvia, Lithuania, and Estonia; plus Helsinki, Finland; and St. Petersburg, Russia. Oceania is a classy ... Read More
We chose Oceania based on the ports for this cruise. We wanted to see the Baltics, and we were well rewarded! The stops included Latvia, Lithuania, and Estonia; plus Helsinki, Finland; and St. Petersburg, Russia. Oceania is a classy experience, where the passengers are treated very well by the crew and the chefs especially. The best parts of the ship were the special restaurants, like Jacque's (Jacque Pepin), the interior decor (spectacular), well-designed staterooms, and the smooth organization of getting folks on and off in port. To compare to our experience earlier this year with Viking Ocean Cruises, I have to say that Viking had better food, much better pastry (you can see where my priorities are), better coffee (also important), and a better arrangement for getting a glass of wine. Oceania, overall, seemed rather costly. You get what you pay for, but some of the costs were a little much (like $28/day for internet; $10,000 for two people; just two examples). I did learn, at the end, that some of our fellow passengers lined up tours separately, with companies ashore. That seemed to work out: better treatment, tailored to their interests; more comfortable; and more for the money. I'll try that next time. Read Less
Sail Date August 2017
We took this cruise because of the itinerary and Oceania. This was our 5th Oceania cruise, and we are still pleased with the cruise line. The food is excellent and the amenities wonderful, and just right for us. Oceania caters to ... Read More
We took this cruise because of the itinerary and Oceania. This was our 5th Oceania cruise, and we are still pleased with the cruise line. The food is excellent and the amenities wonderful, and just right for us. Oceania caters to well-traveled, older clientele, and we fit that. They provide free wifi, free soda, and other niceties. You don't get nickel-and-dimed. On many Oceania cruises you can choose either a free beverage package, free shore excursions, or onboard credit. This itinerary started in Copenhagen, ended in Stockholm, went to 6 countries between the two. The highlight was St. Petersburg, where we spent 3 full days. What a treat that city is! Such beautiful architecture and fascinating history! A couple of recommendations about Oceania's shore excursions. If you take this cruise and opt for the free shore excursions, you get 3 per person. What we did, and what I recommend, is that you do not use them up in St. Petersburg since there are so many other options there. We used Oceania's excursions in Klaipeda, Riga, and Helsinki. We used Alla Tours for excursions in St. Petersburg, Warnemunde, and Tallinn. The Alla Grand Tour of St. Petersburg couldn't have been better, and it covered so much more than the Oceania excursions and at a much better price. Our guide Angie was excellent, the lunches provided were excellent and exceeded our expectations, and the sights we saw were outstanding. The Alla tours of the other 2 cities were fine, but not at the excellent level that we experienced in St. Petersburg. Now, bear in mind, that to experience all of this, there isn't a lot of time lying around on the ship. We had one day at sea, which we really appreciated, but the other days were filled with shore excursions. So I can't say this was a relaxing cruise. On the other hand, we learned a lot, saw a lot, and perhaps because of the intensity, I was able to forget all about pressures awaiting at home at the end of our vacation. One final piece of information: On your first day in St. Petersburg, getting through customs is a long process, no matter if you’re taking a tour with your ship, a private tour with Alla or another company, or have your own visa. Everyone is getting off the ship at about the same time, and everyone has to pass through Russian customs. Lines on our ship were long, and there seems to be a lot of customs rigmarole that doesn’t make sense to us. But it is what it is. Alla, and as far as we know, all the other tours, waited until everyone arrived. I would recommend that for that first day, you get down to get off the ship much earlier than you expected to leave. That way you’ll be near the front of the line. The next two days were no hassle at all, and everyone whizzed right through customs. Read Less
Sail Date August 2017
We chose this cruise for 2 reasons: First because we had heard a lot of positive reviews for Oceania and wanted to try it to compare to other cruises we have been on. Second because it stayed 3 days in St Petersburg. The cruise ship ... Read More
We chose this cruise for 2 reasons: First because we had heard a lot of positive reviews for Oceania and wanted to try it to compare to other cruises we have been on. Second because it stayed 3 days in St Petersburg. The cruise ship did not "wow" us. There were a couple of issues with our cabin, parts of the ship were tired and outdated, or just boring. After reading many review about the superb dining compared to other cruise lines, we found the Main Dining to be hit or miss and not any better than any of the other cruises we have been on. The specialty dining were excellent, especially Polo and Toscana. We did not try Red Ginger, and the French restaurant could have been better. Dining in the buffet restaurant was mediocre and frustratingly slow as we had to wait to be served for everything! We did not have time to see any of the shows or use the Canyon Ranch facilities. It was too cold to use the pool, and there is no indoor pool. The ships shore excursions were OK, but most were just too expensive. We booked 3 that came with our package. All other stops were private excursions or just on our own. The ship personnel were not very helpful when we were on our own. Inconsistent service throughout the ship. I will not be cruising Oceania again. Read Less
Sail Date June 2017
We sailed Oceania Marina for 10 days from Copenhagen to Stockholm, doing the Baltic. Our ports included Warnemunde, Klaipeda, Riga, Helsinki, 3 days in St. Petersburg, Tallinn and one sea day. We have sailed the smaller Oceania ships ... Read More
We sailed Oceania Marina for 10 days from Copenhagen to Stockholm, doing the Baltic. Our ports included Warnemunde, Klaipeda, Riga, Helsinki, 3 days in St. Petersburg, Tallinn and one sea day. We have sailed the smaller Oceania ships before, but this was the first time on Marina. We booked a Concierge level balcony and a cruise-only package as we like to do our own excursion planning. Embarkation was extremely easy and we received a cordial welcome. We went up to the Concierge Lounge, but no one was there. We ate lunch in the Terrace Café and walked around exploring the ship until our cabin was ready. Marina is a really beautiful ship, with great, comfortable public spaces, a wonderful library, large observation lounge, and never felt crowded, although the ship was full. The only design change we would add is an additional bank of elevators as the ship is long. When we got into our cabin about 1:30, we were pleased to see it was spacious, very clean, had a good sized bathroom with separate tub and shower and an adequate balcony. There was plenty of storage, the bed and pillows were good and our stewards did a great job keeping everything clean and replenished. We had a bottle of champagne waiting and were surprised but pleased to find that we had free internet throughout the cruise and three separate cards with shipboard credit. That amount easily covered all the alcoholic beverages we drank, with room to spare. The Concierge Lounge was just down the hallway. Although we would go to the Lounge for coffee just after waking, we did not find it worthwhile. The Concierge never looked up or offered to help when we entered, and never said hello. The snack offerings there were below what is found on other cruiselines. Food for the most part was very good, particularly in the main dining room. After a first evening with spotty service, we found a table with Jose as our waiter and asked for his area each time we were in the dining room. He was excellent, friendly and helpful and, because the food on the ship is very heavily salted, he assisted us in getting our dishes with less sodium. Jose was a real professional and we appreciated his care. As for the specialty restaurants, Jacques was excellent – heavy, but a real treat. Service was attentive and pleasant. The foie gras and lobster Thermidor were spot on. In Polo, I was served one of the best prime ribs I have ever had. The other steak, a Porterhouse, has no filet meat side at all with it so it turned out to be a strip steak. The entrees and sides were very good, the appetizers and salads less attractive. Service was excellent but when we ordered a bottle of wine, the sommelier kept trying to upsell us and we ended up with a wine not to our taste. Our fault for listening to him. Red Ginger was a different experience. We were the second table seated and sat for 30 minutes before anyone approached us. We had to ask twice to order a bottle of wine. We gave our orders and then sat again waiting while all the tables around us filled and were served food. The sea bass was very good but we did not want to spend so much time in the restaurant. We had to flag down a waiter to ask to order dessert. While the atmosphere was lovely and we liked the menu, it was not worth 3 hours to sit at a table waiting for food. We did not eat at Toscana because the last time we did, we had to send the food back because it was so oversalted. We preferred the main restaurant and our orders always came up properly cooked. The ship wine list definitely needs improvement. We had a difficult time finding a decent red wine to enjoy, no matter the price. We had a lot of shipboard credit but had trouble finding anything to our taste. The ship has very basic, inexpensive wines that were marked up significantly. Happy hour drinks were watered down and the waiters learned to just make one double with less filler liquid to make the drink palatable. And adding 18% automatic service charge to all alcoholic beverages adds to the injury. Waiters in the bars, however, were very friendly and helpful. The shops were high priced with little merchandise of interest. The shop workers never said hello or offered to help. When they set out displays in the lobby, the goods were overpriced and some very cheaply made. The matryoshka dolls were twice the price found in St. Petersburg itself and of lesser quality. The Faberge egg pendants that were $29 onboard were easily found ashore (even at the port store) for $10 and included a necklace. Buy ashore. A good market is the one next to the Church on Spilled Blood. The major issue we had, and the main complaint we heard from many passengers, concerned the Terrace Café. Because the cruise was port intensive, the main restaurant was not open at convenient hours for us to have breakfast. Therefore we went to the Terrace each morning. We found, as did other passengers, that it was chaotic, poorly managed, and had some of the worst service we have ever experienced. We had to ask three or four times just for a table set-up, knives and forks, napkins, milk for coffee, and requested juice never showed up during the whole cruise. We ended up going to the coffee machine ourselves each morning because we could not get a cup of coffee served to us. We got our own juice. The café is buffet which is served by the staff. Therefore, one small piece of whatever one wants is put on a plate. You had to ask for more. Most mornings there were only old looking strawberries for berries. Fruit was not ripe. Plates were removed while we still were eating. This kept happening over and over, as if they wanted us out of the restaurant. Staff was sullen and did not say good morning. They were robotic. A waiter slammed into me with a hot cup of coffee, burning my hand and never stopped to say “sorry” or see if I was ok. The second to last morning, there was a large bowl full of raspberries. I walked up to be served some berries which I was craving. A man from Australia stepped in front of me and said,” I want raspberries.” The server took a bowl and filled it and he said, “no, I want them all.” She took the entire serving bowl and gave him all the raspberries. There were none for any other passenger and when we asked for the waiter to find some he said, “he took what we had.” This is truly unacceptable! Orders from Waves showed up wrong, although they made good milkshakes. We spoke to two different head waiters about the poor service, they listened, but nothing changed. We hated going in there. We heard this from many fellow passengers. And, because Oceania adds tips to the bill at the end of the cruise - $17 per person per day in Concierge Balcony, $24 per person per day in Penthouse, for example, one expects better service than this. We were told later by a number of passengers that they had tips removed from their bills due to this poor service. They instead individually tipped those who did give good service. We did not take ship excursions, but booked our own private tours. In St. Petersburg we used White Nights travel and they were superb in crafting a personalized tour for the two of us at half the price of the ship tours. The ports were great and we enjoyed each one despite the rain that came early in the cruise. In Helsinki, don’t miss the outdoor market near the marina, which has crafts and local specialties. In Riga, the main square has beautiful buildings, buskers, and the architecture of the city is magnificent. It was raining a lot in Klapaida but we enjoyed walking into the city and visiting at the local market and along the riverfront. Tallinn is gorgeous, with great restaurants, shops and is a very walkable city. In Warnemunde, we walked to the train station and took the train to Rostock for 5 Euros. It is a former east German city with lots of shops and picturesque waterfront and restaurants Oceania provided shuttles in Helsinki and Tallinn but passengers had to walk in all other ports. This proved to be difficult for many as the cities were more than 1.5 miles from the ship and the streets were cobblestone and uneven. Oceania should provide a shuttle in each port in these situations. Internet worked better than we expected and we were able to keep in contact with our ipad and wifi during the cruise. The television in the room had MSNBC, FOX, SKY, BBC and movies. On occasion, a movie was shown in the theater in the afternoon. We did not go to evening shows, but did enjoy the Edith Piaf tribute show one late afternoon and the ship orchestra and string quartet. Nolan is an excellent cruise director and made the few shipboard activities fun. We had a very affable team of trivia players and managed a number of wins. We also had a great Name That Tune Team in the evening and also pulled off some wins. The items available to purchase with O points from winning the games were above average. The amount of other shipboard activities revolved around sales schemes for jewelry, amber, Faberge knockoffs, etc. There was one speaker on Russia but her talk was so basic it could have come from Wikipedia. More lectures and less selling would be a benefit. Fellow passengers were very friendly, tended to be older and there were about 20 well behaved children. Many times we walked into Martini’s and were asked by other cruisers to sit down and have a drink. We did, and met many lovely fellow guests. Officers were non-visible, unlike Seabourn. Disembarkation was a breeze. When we arrived in Stockholm, we self-carried our luggage off the ship at 7:45 am with no wait or line, got into a taxi and went to our hotel. Overall, the ship is lovely but we prefer Seabourn and Crystal. Service and customer orientation take a back seat to process on Oceania, based on our experience. While pleasant, it does not have the WOW factor of staff using your name or automatically arriving at your table with your favorite drink or a special treat, as on the two cruiselines mentioned above. Too much emphasis is on selling to make it a luxury experience. If the itinerary were right, we would consider sailing Oceania again. But it does not jump to the top of our list. Read Less
Sail Date June 2017
Hubby and I thoroughly enjoyed the 10 day Baltic Cruise on Marina. Food was terrific, cabin was great, service everywhere was wonderful. The few things that we noted that could use improvement are: Cabin has a few dings in the wooden ... Read More
Hubby and I thoroughly enjoyed the 10 day Baltic Cruise on Marina. Food was terrific, cabin was great, service everywhere was wonderful. The few things that we noted that could use improvement are: Cabin has a few dings in the wooden paneling; and the disembarkation at Stockholm was a free for all. We did only one ship excursion which was the "Evening of the Tsars at Katherine Palace" which was expensive but well worth it as we had a tour with only 70 people from our ship and were able to take photos of the amber room. Dining in the Grand Dining Room was great - we were effortlessly accommodated whenever we came in with no waiting whatsoever. All employees were friendly and greeted us whenever they saw us. We liked all four of the specialty dining restaurants. Once we needed to order room service and instead of the 15 minutes which we had experienced before, it was over an hour and we cancelled it. Read Less
Sail Date June 2017
The itinerary was one that we were waiting to explore. We also wanted to "sample" the Oceania line. So when to opportunity came to us we booked the cruise on Oceania's Marina. We did indeed enjoy visiting places that ... Read More
The itinerary was one that we were waiting to explore. We also wanted to "sample" the Oceania line. So when to opportunity came to us we booked the cruise on Oceania's Marina. We did indeed enjoy visiting places that we only had read about . It was also great to do it from a ship as luxurious as the Marina. The ship's appointments were top grade as was the service. Our only complaint was that we never saw the captain or other high ranking ships crew. On other cruise ships, especially the Azamara and Celebrity ships, their presence was warmly felt on a daily basis. We missed that. Food in the main dining area, the buffet and specialty restaurants was fine. We had never seen a buffet that had table cloths and table service that mimicked other ships main dining areas. At the buffet , passengers were never allowed to serve themselves for the entire cruise. Our favorite specialty dining restaurant was Polo Grill. We are in a penthouse suite, cabin number 11003. Cabin was more than large enough with a walk in closet and bathtub in the bath. Bed was very comfortable. Cabin service was excellent. We were taken care of by extremely helpful, friendly people. Entertainment was not as good as we had seen on other ships. There were three days without a show at all, but the orchestra and Horizon's band group were excellent. We didn't utilize any of the ship's excursions or transfer services. We made our own arrangements. So would we book another cruise with Oceania? Probably would. Read Less
Sail Date June 2017
We chose this cruise mainly because it offered 3 full days in St Petersburg. We were also influenced by the good reviews of the ship and we were not disappointed on that score. As St Petersburg was our main objective, we saved on our ... Read More
We chose this cruise mainly because it offered 3 full days in St Petersburg. We were also influenced by the good reviews of the ship and we were not disappointed on that score. As St Petersburg was our main objective, we saved on our cabin, booking an outside stateroom without veranda. The weather was very cold so we did not lose out at all. Our cabin was well appointed and we got all the special dining reservations which we wanted, including an extra night in Red Ginger, our favourite. Overall the food was of a very high standard, especially the breads and cakes. It proved impossible to resist afternoon tea. The ordinary wines by the glass were generally poor, with sommeliers who were pleasant but ill informed. The list for purchase of 7 bottles gave no dates for any of the wines available . This we found incredible. Generally despite the corkage, it is probably best and in the long run less expensive, to bring your own wine. Our main complaint is the way in which passenger information in advance and during the cruise sought to make us feel helpless. We were frequently warned about the difficulties of arranging our own transfers, getting taxis, ill informed about the acceptability of euros in Lithuania (they will take them ) and the dangers of private tours in Russia. In fact the official tours were over priced and as we watched large bus loads of passengers leaving we were so glad not to be among them. Cruise critic helped us to team up with a couple who were arriving in Copenhagen on the same flight and we saved lots of money sharing a taxi with them. At the end of the cruise we stayed in the Scandic Grand Stockholm as suggested by Oceania but booked ourselves, asking the hotel to arrange a taxi to pick us up. Thus embarkation and disembarkation went smoothly. Our best find was the tour company was GrandPetersburg. The owner Julia corresponded with us by email over several months as we arranged our perfect 3 day private itinerary. My husband is 80 and we wanted to see as much as possible without being too challenged. On the day we were also able to tweak the itinerary as wished.Our guide Elizabeth was perfect with wonderful English and unlimited knowledge. The driver Alex was always there for us and so pleasant. Compared to other tours which I priced, especially the ship ones, ours was very reasonable. Read Less
Sail Date June 2017
I was looking for a cruise of the Baltic on the smallest ship I could get away with and still be at sea (rather than on a river) Our travel agent recommended this or Viking, but Viking did not have the itinerary we wanted. We were not ... Read More
I was looking for a cruise of the Baltic on the smallest ship I could get away with and still be at sea (rather than on a river) Our travel agent recommended this or Viking, but Viking did not have the itinerary we wanted. We were not disappointed with our choice. The food on the Marina was outstanding. Servings were small enough that you really didn't gorge on food - just the right amount. We only did one of their shore excursions - in Klaipeda, a port in Lithuania. I wanted to see some countryside which we wouldn't do in other ports - so picked Soviet Missile Silo, in the middle of a national park (who knew?) !! The trip was interesting and informative, but on the whole Klaipeda was not much of a port - I guess you could say you had been to Lithuania..... An important reason to choose this cruise is that three whole days were spent in St. Petersburg, which many ships do not do. We chose SPB tours - they were efficient and knowledgeable, and cost about ⅓ the price of the ship's cruises. Russian goods for sale on the ship were pretty expensive - wooden painted spoons I picked up in the shop just before getting on board (not a cheap place to buy....) were $3 each. On board ship, they were $11! Alcohol was expensive - hardly a bottle of wine worth less than $70, so we had to be careful. We would use this line again - the service and ambience were great. And.... NO photographers trying to take your picture everywhere!!! In fact, not a photographer to be seen! Bon Voyage Read Less
Sail Date June 2017
We have cruised twice before on Oceania: once on Marina and once before on Nautica. While the itinerary was great, the food service was lacking. We enjoyed the ports of call and took a number of ship sponsored tours and found them all to ... Read More
We have cruised twice before on Oceania: once on Marina and once before on Nautica. While the itinerary was great, the food service was lacking. We enjoyed the ports of call and took a number of ship sponsored tours and found them all to be of good quality. The ship and its cabins are nice and the personnel all provided great service. But we felt that the service and quality of the dining experience was poor. To being, 1) the push for all to share tables becomes tedious: we are not at summer camp where we have to make new friends. 2) The itinerary took us to places where the outdoor temperatures were not conducive to outdoor dining, so the Terrace Cafe indoor seating was always packed. 3) The majority of times we went to the Terrace Cafe, we couldn't find a table (even if you were willing to share). When we complained, we were told they loose over a 100 seats due to the cold weather. 4) The Grand Dining room was our answer but they staffing has been greatly reduced and the service is slow and many times what you ordered wasn't what got delivered. 5) It seemed like much of the wait staff was new. All of the wait staff was very pleasant just overwhelmed. The pluses for Oceania are the free water and soft drinks and the lack of cross selling. But with the pricing difference, one needs to do more price comparisons. We are not as sold on Oceania as we had been. Also, disembarkation was rushed. We had to be out of our cabins by 8:00 am and off the ship by 9:00 am. Read Less
Sail Date June 2017
Oceania performed as expected. The food was amazing, the ports of call were wonderful and the entertainment was very good. We thought Cory "from the bridge" did a wonderful job as cruise director. Captain Max was very ... Read More
Oceania performed as expected. The food was amazing, the ports of call were wonderful and the entertainment was very good. We thought Cory "from the bridge" did a wonderful job as cruise director. Captain Max was very approachable and informative. Travel above the Arctic Circle was memorable and provided numerous photo opportunities. We were on the Concierge floor and cabin service was terrific. The ship was very smooth for us. We tried all the dining experiences and were very satisfied at each location. The entertainment staff made the competitions for Big O points fun events. I think they had fun with the passengers and made us all feel welcome. The show band was terrific and provided support to the "come aboard" entertainers. I t is hard to keep seasoned travelers entertained but Cory and the entertainment team did a terrific job. We had a wonderful time despite a poor trivia team result. Read Less
Sail Date June 2017
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