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557 Princess Copenhagen Cruise Reviews

Our trans Atlantic cruise was great when we visited our destinations but cold & rainy during the 5 days we crossed the Atlantic. This meant we were confined to the inside of the ship for the 5 day crossing. There were plenty of ... Read More
Our trans Atlantic cruise was great when we visited our destinations but cold & rainy during the 5 days we crossed the Atlantic. This meant we were confined to the inside of the ship for the 5 day crossing. There were plenty of diversions & activities inside the ship which made the crossing fun although it would have been nice to be able to use the pool & hot-tubs. The food was no better or worse than any of the other cruises we have taken on other cruise lines. The crew was exceptional including the captain who always kept us informed about our route and weather conditions. Our cruise was forced to take a more northern route across the Atlantic because of storms which severely lowered the speed of our internet service. We were dismayed that Princess allowed one passenger to bring their dog on the cruise. There was no indication that this was any type of service dog! I am a dog owner & would never consider taking our dog on a cruise. I wonder about the public health issues when a dog is brought into the dining rooms! Overall we had a good time but would think twice about ever taking another Trans Atlantic cruise, particularly one that takes a northern route like ours did. Read Less
Sail Date September 2019
I chosen princess cuz of being a captain club member it was cruising to places my wife an I always wanted to go. The food at the buffet was not up to par. It was mediocre at best. Not a very good variety either. They had only 1 carving ... Read More
I chosen princess cuz of being a captain club member it was cruising to places my wife an I always wanted to go. The food at the buffet was not up to par. It was mediocre at best. Not a very good variety either. They had only 1 carving station. The dinning room food. Was a bit better the menu had only a few items to choose from fir each category. As far as the activities on board they were not very good. They had a lot of repeat activities which to me was very Boring. So I spent most of my time in the casino. The service was great. The staff onboard were all great. The captain was extremely therogh on his announcements an also re-routed the ship on our last sea day so we don’t hit the rough seas due to the hurricane. Over all I give the cruise a 6 on a scale of 1-10. Read Less
Sail Date September 2019
We chose this cruise because of the stop at St. Petersburg. We also booked a two day excursion through Princess and were very satisfied with the experience. The start at Copenhagen and later a stop at Tallin and Warnemunde/Rostok (we ... Read More
We chose this cruise because of the stop at St. Petersburg. We also booked a two day excursion through Princess and were very satisfied with the experience. The start at Copenhagen and later a stop at Tallin and Warnemunde/Rostok (we didn't go to Berlin) were new to us. The other countries, Sweden, Norway and Finland we had visited before but enjoyed going back again. We have traveled Princess for 6 trips all over the world and they are a good solid cruise line. The overall experience on the Regal was good if you subtract the introduction of the Medallion program. No matter what you read, this program is in it's infancy and very buggy. In our opinion, of course. The problem is that the marketing department touts all that the program can do but when you as a passenger are trying to use the various apps - it can be extremely frustrating. Why? because other than getting you into your room and on and off the ship it only works as advertised 50% of the time (at best). We and our 7 companions on this cruise all ran into similar problems. If you are not technologically sophisticated, forget it, as it stands, the Medallion program will drive you nuts. OK enough on that topic. The staff on Princess are top notch! And this cruise is no exception - from our cabin attendant to the dinning room staff to bartenders, etc. all make you fell pampered and appreciated. Even staff that have no direct relationship to you make a point of saying hello. Entertainers were great and every evening we had something to do that was fun. Food - this is a bit dicey because my wife and I don't eat meat, chicken, turkey, etc. We do eat seafood, some eggs and cheese. So my comments are based on our experience as semi-vegetarians. In general the vegetarian options in the dinning rooms are carb heavy and very light on acceptable protein. So if you are like us, plan on spending time at the Horizon Court where you have a wide selection of excellent vegetarian friendly choices. In closing you can't go wrong with Princess but at this point we suggest going in with no expectations for the "Medalion" program and be pleasantly surprised if things have improved by the time you sail. We have another trip booked in the Mediterranean in 2020 so we'll report back then. Read Less
Sail Date September 2019
1. When we left Scandic hotel in Copenhagen we asked a Princess rep in the hotel how to buy a ticket for a shuttle to the airport. She rudely said we hadn’t pre-booked one so to “find your own way there”. The taxi cost about 250 ... Read More
1. When we left Scandic hotel in Copenhagen we asked a Princess rep in the hotel how to buy a ticket for a shuttle to the airport. She rudely said we hadn’t pre-booked one so to “find your own way there”. The taxi cost about 250 Danish crowns. 2. We lined up in the priority boarding line up and it was much slower than the regular line because so few non-platinum people were embarking. A waste of time. 3. The check-in woman kept my Canadian passport with no indication when I would get it back other than “sometime later today”. That was not true since the ship keeps my Canadian passport during the cruise in case we enter a non-Canadian country. 4. We tried to walk to our room and found the forward corridor on deck 9 near the front and there was no way to get to the starboard side from the port side. No signs were posted indicating this. 5. When we turned on the TV the sound was ridiculously loud with no way to quickly turn it lower. No channels worked on the TV and there were no instructions. Finally, by pressing “channel up” about 20 times it worked. There are no instructions provided on how to use the TV. 6. The balcony in our balcony suite is so small there is barely any room for the knees when sitting on a chair. 7. The drain in our sink was fairly blocked up and draining very slowly. When I told the room steward he said that is the way it is supposed to work. Nothing was changed for the rest of the cruise. 8. The fridge in our room was warm with no water or ice supplied. We had to have a maintenance person come to the room to fix it. 9. There was no welcome water or fruit supplied. Later we found out that you have to pay for water and none is supplied as an initial gift when you first embark, as it was on every other cruise ship we have been on, including Princess older ships. The benefits for a platinum member are very few. 10. The door to the cabin could not be locked until our medallions are at lease 5 meters away from it. Thus there is no way to tell if it is locked without returning to check it at which time it then unlocks because you are closer than 5 meters away from the door. This is probably the stupidest feature on the whole ship since you can no longer tell if your door is locked when leaving the cabin. When you return to the cabin the door should unlock automatically from about 3 meters away. As of day 4 when leaving the cabin the screen outside the door did not indicate that the door was unlocked so that feature sopped often working. Sometimes when approaching the cabin from the hallway the door did not unlock and the medallion had to be used to open it with numerous attempts. A most unreliable and problem-prone system. Whenever we mentioned this to any staff they began a lecture on how to use the system, as though they assumed we were stupid, so we gave up trying to explain the random failures. 11. Medallions are transmitters on a necklace they want you to wear at all times. They transmit your entire information at all times making you like a dog with a locator tag. The whole idea is anti-privacy and should not be allowed. We are concerned about the harm caused by the radio waves. 12. We sat down in a cafeteria for a light lunch and I ordered a chamomile tea. None ever arrived and we just left. We sat in other some bars and nobody came by to wait on us, we had to go to the bartender to order. The service is often very poor. 13. The elevators are very small and very slow. It can take up to 15 minutes to get one if a lot of people are waiting, which they usually are. Very often an elevator would go from a floor above you to a floor below you (or below to above) without stopping at the floor you are on with the button pressed. When one did arrive you have only about 5 seconds to get to it before the door closes. 14. We went to a presentation about the medallions and discovered that for “only” $9.95 per day you can download apps that let you play games, casino slots, childish tracking fish cartoons and several juvenile activities. Luckily I don’t own a cell phone. All of this was simply a way the cruise line can make more money taking advantage of people who are using their cell phones all day long. We really resented this nonsense and heard other people saying the same thing. 15. We ordered 2 glasses of water from room service. 45 minutes later none had arrived so I taped a note on the door saying “cancel the room service order” and we left the room for dinner. When we arrived back to the room 4 glasses had been delivered. There was an $8.00 charge for this room service delivery although we had tried to cancel it. 16. My laptop would not work with the ship’s WiFi system. It has worked in every other cruise ship or hotel we have been in. It appeared that only cell phones work with this system. None of the support personnel could tell me why this was happening but after I stood in line for 20 minutes holding my laptop open, the Internet manager was eventually able to resolve the problem, explaining that the WiFi on the Regal is different from other hotels and ships in the way it works. Obviously some knowledgeable staff should be added to the Internet café. 17. Our first excursion tour to Loch Lomond was a 4 ½ hour bus trip along a highway lined on both sides with trees. As the guide pointed out buildings and hills/valleys about 80 percent of the time, all we could see were trees. It was possible to spot a feature for about half a second between trees. A very boring waste of time. The tour was called “Light Lochs tour”. Coming back from the tour we were forced to stand in a line for about 20 minutes while the crew tried to figure out how we could enter the ship, as though they had never done this before. 18. The captain in his “welcome aboard” champagne party introduced the senior staff, saying we could speak to any of them to ask about concerns. Since we didn’t subsequently see any of them and weren’t told how to contact them, we couldn’t get them to resolve anything. 19. All the venues are kept at a cold threshold. In each on must sit below some form of air conditioning blowing at us so it is necessary for us to wear sweaters and fleece jackets at all times. Our cabin had a thermostat which made a minor difference but the cabin was always just below the warm threshold. We believe the outbreak of flu and colds among the passengers was due to the constant air conditioning and changing temperatures. 20. As platinum members we were invited to a get-together with the captain in the Vista lounge. We saw a line-up of hundreds of people who stood waiting at least 45 minutes to get into the lounge. We decided to join near the end of the line-up when it started moving. When we finally got into the Vista lounge it was absolutely full and we couldn’t find two seats together. We mentioned this to several staff members who just ignored us, though we had hoped they might help find us two seats. So we just left and went elsewhere. 21. Our room phone has been blinking indicating a message but when I called reception asking how to hear this message I was told the phone system was not working properly and this would soon be fixed. Two days later a light is still blinking on the phone leading us to unplug the phone altogether. There are no instructions provided showing how to use the phone. The phones were finally fixed 2 days before the end of the cruise and we were finally able to play a message recorded several days earlier. 22. We needed to ask the only future cruises person a question. I waited in line standing for over 2 hours as there were only four chairs all filled with people ahead of me. Eventually one person let me sit for 5 minutes and we exchanged sitting times. After 2 ½ hours I finally spoke to the representative for about 4 minutes. There need to be more people in the office. It is as if Princess couldn’t care less about possible future customers. 23. The casino machines seem to have recorded our progress to the point that after winning a bonus on one machine, we never won a bonus on any other machine we used except one that paid out $3.00. For the next 4 days to the last days of the cruise we did not get a single bonus on any machine although many players around us were getting their “first” bonuses. This led us to decide that we would stop trying and just give up. 24. A sales presentation in the theater encouraged us to go to Princess Theater and get a $200 off coupon for the Effy jewelry store. This was to be awarded to the first 200 people coming to the theater. No such coupon was given to anyone and then it was announced in the theater that the first 200 people who went to the store would get the coupon and it was first come first served to get one. Nobody seemed to get one. Also free mimosa drinks were supposed to be served. Although we went directly to the store the drinks had run out. The whole process was the most poorly done that we have ever seen. We left without purchasing anything. 25. We went to the Alfredo’s pizza restaurant on the 6th floor and were seated in the worst possible table with waiters and bus boys constantly walking around us on all sides. One of us had to face the workstation and constantly saw people cleaning plates and stacking dishes. Our pizza arrived 30 minutes after we sat down and the crust was severely burned around the edges. The ingredients were very sparse. 26. The ping pong table in the Teen Center is available for adults from 9:00 am to 5:00 pm. However one small group of men hogs the table all day long every day. We tried in the mornings and afternoons numerous times and they are always hogging the table and are completely inconsiderate. I reported this to Lexi the cruise activity director and she replied “that’s too bad and we can’t do anything about it”. We paid for the cruise too and had hoped to use the table. 27. On the last 2 days of the cruise my medallion would no longer open our cabin door. A call to guest services put me on hold for over 10 minutes so I gave up bothering. The next guest on the cruise can deal with it. 28. Cruise ship final tour from cruise ship to Newark Airport. During the excursion we left the bus following the guide to the 911 twin towers memorial and he told us to meet him under a tree near the blue covered kiosks about 12 minutes later. He was not there 10 minutes later and there was no sign of him. We met others in our group who also could not find him. After 20 minutes of waiting we all decided to walk back to the bus where he was standing. When we asked him why he wasn’t where he said he would be he just ignored us. His lack of proper instructions is unacceptable and wasted our time, getting us very stressed thinking we had missed the bus. Read Less
Sail Date September 2019
We chose the cruise because of ports we wanted to visit. We have elite status on Princess and had been on the Regal twice before and this third time was a big disappointment. The quality/selection of the food was limited and awful and ... Read More
We chose the cruise because of ports we wanted to visit. We have elite status on Princess and had been on the Regal twice before and this third time was a big disappointment. The quality/selection of the food was limited and awful and either over cooked and/or frequently cold. Many evenings the diningrm menu offerings were mediocre enough to warrant our going to the buffet, where service was spotty and even under warmers, was neither replaced, nor kept hot. Don’t even get me started on the charge added on top of the $30pp for ordering surf and turf at the Crown Grill AND, the person handling reservations was ill trained and screwed up the time and date. I actually filed a written blistering formal complaint about the food on day 11 of our 28 day cruise. No one had the courtesy to get back to us. No one cares. Another couple we met also went to the concierge desk to speak with someone about the food; going so far as to say they might not choose to rebook Princess moving forward. They were told “ that is your prerogative”. How’s that for caring about your loyal customer base? The daytime entertainment offerings onboard- particularly during the transatlantic crossing, showed zero creativity. For example: we don’t feel having a crew member have you guess which elevator would open first, or ring toss, are activities worthy of a Princess cruise. Card games were unhosted, subject to random scheduling, held in spaces concurrently occupied by shop sales being hawked on megaphones.... The bed in our cabin was lumpy on one side and sagged down, so that one slid to the edge.... Evening shows, while of generally good quality, were- with little exception, repeated during the second leg of our cruise, leaving us few alternative choices to chamber music ad nauseam. Disembarkation was a total disaster! The waiting areas were overcrowded and too warm. They ran more than an hour late getting us offloaded and then misplaced our luggage under the wrong number/color! Everyone we spoke wuth, directed us to someone else, with no explanation or apology. Totally clueless! I could go on and on about various incidents ( ie- the woman who fell and cut herself outside the jewelry store and despite call after call by shop mgt. as she lay bleeding on the floor , it took an inordinate length of time elapsing before anyone from medical materialized!) We are now questioning the sense in having had already booked a 14 day Xmas/New Years cruise on the Pacific Princess this winter, with friends... If our experience does not significantly improve, There are a glut of other cruise lines out there we can turn to for better entertainment value with our expendable cash! * We filed the routine online review one gets automatically from the cruise line. As we suspected, no one responded to what should have raised red flags IF they bother to even read them. We’ve heard nothing in response; hence, I am posting on social media- where their bottom line does garner the most attention.... Needless to say, we were not feeling the love on ‘the loveboat’! Read Less
Sail Date August 2019
This is a 8th cruise with Princess and our second time on the Regal Princess. We fully enjoyed all the cities in the Baltic region we went to and concentrated mainly of the visiting and not time on the ship. The staff on the ship made ... Read More
This is a 8th cruise with Princess and our second time on the Regal Princess. We fully enjoyed all the cities in the Baltic region we went to and concentrated mainly of the visiting and not time on the ship. The staff on the ship made you feel comfortable and were always polite and made sure all your needs were met. We only went to a few shows on the ship and found them OK but not of high caliber. We found that the cities always had something for us to see and explore. We did not really use the cruise ship excursion as they were very expensive and using Rick Steves guide for the ports allowed us to go into town and see most of the sites as most ports were walkable, We did use the cruise excursion to get to town for Sweden as the ship docks about an hour away for Stockholm and the hop on/ hop off bus did not seem very convenient and we had on board credits to use. Princess also tries to scare you into using them for St. Petersburg as you need to be on an escorted excursion or you will need to have a visa for there. There are numerous other local companies that can arrange the same thing. After some research on Cruise Critic and Trip Advisor we decided used TJ Travel for a 2 day excursion at half the price and I would rate them 10 our to 10. They also will give you a discount if you mention you are a Cruise Critic member ( which they honored no questions asked). Read Less
Sail Date August 2019
Started off with great embarkation and very good cabin (C425 interior). But we were shocked at how many things were not included in our cruise. A good cup of black coffee was only available at the International Cafe and they charged over ... Read More
Started off with great embarkation and very good cabin (C425 interior). But we were shocked at how many things were not included in our cruise. A good cup of black coffee was only available at the International Cafe and they charged over a dollar for just a cup of black coffee! You could get free coffee at the buffet and through room service, but that coffee was so weak we couldn't stomach it! And so many other things were being sold or pushed constantly. Plus an automatic 18% gratuity on everything. Maybe that's how cruising is nowadays, but we were disappointed. Also, we did not buy the expensive internet package and regretted it daily. If you are used to checking weather, port info, etc., make sure you get the expensive internet because there are NO OTHER options until you get off the ship and find a decent wifi area. There is the internet cafe, but I believe they charge $20 for one hour of internet use! And the Ocean Concierge program for messaging your travel friends was spotty at best. We will definitely buy internet on all future cruises! All that being said, the cruise itinerary was great and we enjoyed all the ports and the adventure. Food was for the most part delicious, and overall staff was friendly with some outstanding staff that made our cruise so much more enjoyable. Customer service is so important to making us feel welcome and appreciated! We would recommend the itinerary, but maybe look into a different cruise line. We would have appreciated a few more "active" things to do besides the gym. Most activities and excursions seemed to be directed at older passengers with limited mobility. We are in our 60's, but still very active so would have preferred some alternative activities for active passengers. Beatlemaniacs were amazing! But we missed a couple of shows because you had to get there very early to grab a seat. Visit the Baltics, but choose your cruise line wisely! Read Less
Sail Date August 2019
Princess Cruises with the Regal was outstanding. We are elite so we have a few cruises with Princess but this time the entire staff: dinning room waiter (Herbert), assistance waiter (Veljko), dinning room manager (Norbert), dinning room ... Read More
Princess Cruises with the Regal was outstanding. We are elite so we have a few cruises with Princess but this time the entire staff: dinning room waiter (Herbert), assistance waiter (Veljko), dinning room manager (Norbert), dinning room hostess(Yaniris), and room steward (Carlos) were exceptional with friendly attitude, willingness to provide service, interest in our activities on ship and in ports with recommendations of what to try. Captain Stringer was amazing with his detailed explanation of our course across the Atlantic Ocean and changes due to the weather patterns. His daily updates could be quite humorous. I loved the description of a massive ship like the Regal sneaking out of port late at night. It reminded me of an elephant in a china shop trying to be delicate. The itinerary was great the best ports were Copenhagen. I could have stayed longer. St. Petersburg was fantastic with the two day small group tour and our guide was the best with so much knowledge about the people and history. Again I could have stayed longer. What a fantastic voyage. Thank you Princess Cruises and the Regal Princess Staff. Read Less
Sail Date August 2019
Excellent cruise. The captain provided informative narratives each day. The production shows were outstanding. The art lectures were quite interesting. Food was outstanding, particularly at dinner in the dining room. Most nights I ... Read More
Excellent cruise. The captain provided informative narratives each day. The production shows were outstanding. The art lectures were quite interesting. Food was outstanding, particularly at dinner in the dining room. Most nights I ordered the fish entree and was never disappointed! There were so many choices of healthy deliciously prepared vegetarian dishes at the buffet as well as a wide selection of amazing desserts. We appreciated our balcony room when we pulled out of Oslo. What breathtaking scenery. If you are thinking about going on this cruise, consider these things: You are at ports from a few hours to a couple of days. As a result you only get a small picture of each city. Rather than spending hours going to and from Berlin, consider staying in the port town. It has a wonderful family beach and a delightful village--perfect for people watching and absorbing the culture. Helsinki is another place that I believe for the short time you are there that you can experience it best without a tour. Get a ticket for the cruise ship shuttle which will take you to 4 different locations, then explore major attractions on your own. St. Petersburg and Stockholm are best experienced with a tours. Read Less
Sail Date August 2019
Embarkation was very smooth and we were on ship within 20 minutes of arriving at the port. Our cabin C212 was ready for us and luggage arrived very soon. Anyone using this cabin in future should note that although the theatre is on deck ... Read More
Embarkation was very smooth and we were on ship within 20 minutes of arriving at the port. Our cabin C212 was ready for us and luggage arrived very soon. Anyone using this cabin in future should note that although the theatre is on deck 6 and 7 the sound travels all the way to deck 10 where we heard every rehearsal and every show very loudly. You would have thought that perhaps they could have put some kind of sound baffle in between decks but I guess not. Our cabin steward was very good and our wait staff in the MDR were wonderful. The food in both MDR and buffet was up to the usual standard. Princess excursions were expensive and we only used them once. This was for a disembarkation tour which took us to a fishing village just outside of Copenhagen before dropping us off at the airport. We only went on this tour as our flight was not until 4.30. At the other ports we just got off the ship and did our own thing. In St Petersburg we used Cruiseexcursions.com for a 2 day tour and our guide, Natalie was very knowledgable. I can thoroughly recommend that tour which is about half the price of the Princess one and includes a visa. Nynashamn was the only disappointing port. We were told it was a lovely place where people from Stockholm came to relax but there was nothing there. We should have taken the train into Stockholm which seemed really easy to do. Read Less
Sail Date August 2019
Exceeded our expectations from embarkation to debarkation. Crews are very friendly and helpful. You don’t get hungry as lots of yummy foods on board and lots of sporting activities you can do on board to ensure you don’t get extra kg ... Read More
Exceeded our expectations from embarkation to debarkation. Crews are very friendly and helpful. You don’t get hungry as lots of yummy foods on board and lots of sporting activities you can do on board to ensure you don’t get extra kg while indulging with lots of good variety of foods. Medallion class made everything on board really easy. They have a very systematic system where everything really works very well. We have enjoyed all the activities on board, in particular, the shows daily. Our crew steward always ensure that our room is being looked after daily. Live TV updates is also very helpful for everyone as you will be informed on what’s happening on the ship, ports and shore excursions very important informations and tips. We will definitely cruise with Princess again and will recommend them to our friends and families. Keep up the good work and hope to see you again soon. Read Less
Sail Date August 2019
We flew onto Copenhagen the day before the cruise making our way to the ship on our own. This cruise went to many places in northern and Eastern Europe in the former Soviet block. We enjoy visiting historic and UNESCO sites and St. ... Read More
We flew onto Copenhagen the day before the cruise making our way to the ship on our own. This cruise went to many places in northern and Eastern Europe in the former Soviet block. We enjoy visiting historic and UNESCO sites and St. Petersburg’s palaces and churches and the Peterhof Palace and gardens were wonderfully beautiful on a grand scale. In the evening we enjoyed a variety of traditional Russian folk dance and song complete with an intermission that included pastries and champagne in a beautiful private palace. In Finland we toured the city and drove into the countryside to visit a classic old village and then off to a vineyard at an old farm for a wonderful luncheon and in Estonia we toured a lovely mid-evil town from the 1600’s that survived WW2. In Germany we visited Rostock which was heavily bombed during the war because of the submarine and aircraft manufacturing that existed. Today it’s the home of large shipyards which build cruise ships among other vessels. After touring the cathedral which houses a calendar clock made in the 1420’s and still operating with its original works we drove to the Schwerin Castle. In Stockholm the Vasa Museum and a walk through the old city were spectacular. The Vasa was a 17th century wooden sailing ship with two gun decks that was unstable and had sunk during its maiden voyage in front of the royal palace in 1628. Because the water in the Baltic has such a low salinity level the ship remained nearly completely intact. The visit to Oslo was too short but the sail away through the fjord was beautiful. We had previously visited Oslo so this time we only took a boat cruise around the area. The city itself is beautiful in there are sculptures everywhere the most impressive being in the Vigeland Sculpture Park where hundreds of lifelike granite sculptures depict every stage of human emotion. At the conclusion of the cruise everything during the disembarkation went extremely smoothly and efficiently. Our bags were delivered directly to the airport where we retrieved them for our flight home. Read Less
Sail Date August 2019
Everything...cruise Princess the best. The best service, entertainment,food,excursions etc. Been cruising with Princess for many years and it never disappoints us. We are Elite members and we love the extras that Princess gives us. ... Read More
Everything...cruise Princess the best. The best service, entertainment,food,excursions etc. Been cruising with Princess for many years and it never disappoints us. We are Elite members and we love the extras that Princess gives us. Excellant Baltic Cruise. We love the Mediterranean cruise also. Also, their Carribean cruises are the best all around and love their private island and ports of call. Can’t say enough about their service and caring for their passengers. Very helpful when a problem arises. The new Medallion cruises are the best. Love the way the Medallion opens your cabin door for you. Also, the Medallion is great when boarding and disembarking the ship. The Regal Princess is a magnificent ship in every way. From its beauty to all that serves the ship. All the ports of call are beautiful and easy on and off the ship. The medical facility is good if you need medical attention. We found the front desk very helpful and the new Medallion Net is very fast. Gets you on line very fast. From Platinum member up they give you free minutes on the net. Elite members have the option to get their laundry washed free of charge. Which I find a big plus...just wonderful! The food is always good in the dining room. We always choose the traditional dining and love it because you get to meet people and get aquatic with them on the cruise. Instead of meeting someone different every night with anytime dining. The buffet on the Regal Princess is fabulous. Especially the bakery. The service in our stateroom is always exceptional. Also, the entertainment on all Princess ships is wonderful. The production shows are outstanding. The singers and dancers are so professional and give excellent shows. The Baltic cruise we just got home from the entertainment was one of the best. Read Less
Sail Date August 2019
We chose this cruise mainly because we've enjoyed all previous Princess cruises and we wanted to see new countries. We arranged our travel time so we could spend a day in Copenhagen before embarking on the cruise. With the ... Read More
We chose this cruise mainly because we've enjoyed all previous Princess cruises and we wanted to see new countries. We arranged our travel time so we could spend a day in Copenhagen before embarking on the cruise. With the medallion system embarkation went smoothly and we were on board within 20 min. of arriving at the ship. Our luggage arrived at our room very shortly after we did, which hasn't always been the case on previous cruises. Our oldest son travelled with us as he did last year and this made our trip even more enjoyable! This ship was the largest of any we've cruised on but everything ran smoothly. Our cabin steward made sure our room was always taken care of. As on any cruise, one of the highlights is the food. This was no exception. We dined at the second sitting and Dan Lee and Wilson took excellent care of us each evening. We also enjoyed lunch most days at Horizon and never failed to be amazed at the variety and quality of food. We enjoyed several of the musical shows at the Princess Theater, the talent of the singers and dancers was Broadway quality. Each one of the ports was so different and interesting. We took 4 port excursions and one shuttle bus trip. The tour guides were so knowledgeable and helpful. All in all, this cruise is probably the best of many we've enjoyed over the years. Truly an unforgettable experience! Read Less
Sail Date August 2019
My husband was celebrating a BIG birthday, and he loves cruising. I was looking for a cruise where we could celebrate in style. I was also looking for a trip that would cross some locations off of his bucket list. This trip fit the bill ... Read More
My husband was celebrating a BIG birthday, and he loves cruising. I was looking for a cruise where we could celebrate in style. I was also looking for a trip that would cross some locations off of his bucket list. This trip fit the bill perfectly. Let me start my review by talking about the check-in process. It was excellent! We took advantage of the early medallion check-in. Here is how it works. Cruisers complete their on-line registration(s) at least 2 weeks in advance of the trip. Princess then mails you a personalized medallion along with a lanyard and a plastic case. There is one medallion per cruiser. It has the cruiser's name printed on it along with the name of the ship and the cruise start date. The medallion is your new key and more. You use it to enter and exit the ship, to enter your room, and, when you get close to a bar, the bartender can see who you are without you having to present your key (although my experience is they requested it the first few times we ordered a drink or they ask for your room number). You also use it if you purchase anything at any on-board store. The next thing about the check-in is it was the fastest I've ever checked into a ship (and I've taken probably 20 cruises). It was lightening fast from the time we arrived at the port to getting on board the ship. It literally took minutes. Kudos to Princess for the check-in. I would like to add that I appreciated that there were no baggage handlers commanding money to put luggage on a cart. While I am here let me talk about check-out. Princess, like many cruise lines, offers self-check-out. I highly recommend this option. I suppose if you have a lot of luggage it pays to use the ship-provided check-out, but I love the fact that I don't have to place my luggage outside my door the night before departure (and have to deal with the clothing and hygiene needs). Cruise lines usually want self-check-outs to depart the ship on the early side, but to my knowledge they don't really police it. Beverage plans: Do the math. The average price of a drink is about $10 (less for beer). Take the daily fee for the beverage package and divide by $10; that will determine if the plan is right for you. The plan covers drinks up to $12, and, if you are a soda drinker, it includes those as well. There is a limit of 15 alcoholic drinks per day, but remember you are on vacation **and** you will have several days at sea. NOTE: All adults in a stateroom must purchase the beverage package. NOTE: The bartenders were superb. We tipped several of them the last night of the trip; they were that good. Speaking of bars, we found that not all bars are open upon embarkation. Boarding was on deck 4, and we had planned to meet our friends at a bar that was not yet opened. We ended up at a bar on deck 5. Oh, and while you are in the embarkation port you must pay taxes on your drinks, even if you have the beverage plan. The Medallion App is worth downloading. We all had issues with it at one time or another, but it allowed us to find one another on the ship (we were traveling with another couple) and communicate with one another without incurring texting or data use. Our cabin was fine. We sprung for a mini-suite, since it was my husband's birthday and it was not much more than a balcony. (NOTE: Something we've learned from our cruising on another ship is DO NOT get a balcony towards the rear of the ship. Why? Soot from the smoke stack lands on your balcony. We had to clean the balcony several times a day so that we could use it.). Our room was nicely placed a few rooms from the lifts. Even though there were just 2 of us in our room, the extra space we got in the mini-suite over the balcony was appreciated. We did not see much of our room steward, and that can be good or bad. The ship was built in 2014. A few of the touches were a bit garish for me, but overall the decor was fine. Because we were repeat customers we got several amenities for free (free drink package, 250 minutes of free internet, and some free specialty dining). Sign up for your specialty dining early so you get the time(s) you want. We did not do much in terms of entertainment. We did, however, do a couple of things on a regular basis: play trivia and go to the DJ. The trivia was fine, but I think they could have done more of them. As for the DJ, I went to him early during the trip and showed him a list of songs my husband will dance to. I told the DJ my husband's birthday, and he said he would play many of the songs. On my hubby's birthday I went back to the DJ to show him the list again, and he played 2 songs from the list of about 25 songs. When he played "our" songs the dance floor was rocking. However, the DJ preferred latin songs. As soon as he played the songs he preferred the dance floor cleared. Usually I am a fitness nut, but since I was on vacation I did not visit the gym. I still got my Fitbit 10K+ steps per day (and I am a senior citizen) from walking around the ship and doing the shore excursions. Here is something I really appreciated in the casino: they have no-smoking times in the casino. Even my husband, a reformed smoker, mentioned how much he liked the no-smoking times. The casino is on the small side. Our preferred game is blackjack, and there were a few times that the low-cost table was full (sorry - no $25 minimum bet for us). Bar service in the casino was spotty; often times someone would have to ask the manager to send over a waitress. I would say the shore excursions were OK. Here is what we did and my evaluation of each: * Stockholm Ice Bar - This is quite the gimmick. The Ice Bar is in a hotel. You arrive at the hotel and wander around the lobby until it is your tour's time to enter. There is what I will call a dressing room between the hotel lobby and the actual bar. This is where helpers place a one-size fits all poncho with mittens attached over your head. The ponchos are a bit sticky, and I would challenge that one size fits all for me at 5'4" and my hubby at 6'3". Once inside you see a bar carved of ice and snow along with art work also made of ice and snow. You are served 1 drink (you choose with or without alcohol). It is served in an ice shot glass that is kind of hard to drink from. * St Petersburg - We did 3 events in 2 days. Absolute must is the Hermitage. The evening at the Catherine Palace was OK, but there were 2 issues: (1) We departed at 6:30 PM, and we incorrectly assumed this meant we'd be served dinner. That was not the case, so by the time we got home around 10:30 we were very hungry. Princess should have advised us the eat before we left. (2) It was raining, and many of the guests were not prepared (we were). Given the conditions Princess should have had some umbrellas on the bus. Our third excursion was local connections - roots of Russia. This excursion included watching some chefs cook a traditional Russian food (but a guide had to translate what the chef said he/she was doing, and it was clear there were some translation issues), then all of the guests were served whatever the chef was making. I would say the food was so-so. The 2 things I liked were (1) we all got to make and then eat a small pasta stuffed with meat and (2) there were different kinds of vodka served with each course. * Tallin - Local Connections: Old Town & Beer Tasting. There were not a lot of options in Tallin. We both love beer, so this seemed like the thing to do. We were not disappointed. There is a tour of the brewery followed by beer tastings (I think there were 5 different types of beer). Now, when I say beer I don't mean you get a shot glass. They put the beer in containers like those you see in the lobby of a nice hotel that has flavored water in it, and you take what you want. You also get a small dish of hors d'oeuvres to eat. It happened that the day we were there there was a kind of flea market in town, and I bought some lovely earrings there. * Berlin - Warnemunde. I am really torn here. We went to the Sachsenhausen Concentration Camp. It's powerful to go to a concentration camp (I had been to one 40+ years ago), but the problem is getting there. You board a train and travel 3+ hours to get to the camp. Our tour guide was good but a bit pretentious. My recommendation is to not go on a shore excursion that requires a long bus or train trip to get there. * Oslo - Kon-Tiki and Viking Museums. We really enjoyed both museums. I'd give this a thumbs up. The dining was OK but not memorable. There were lots of options at the buffet. The main dining halls had the same fare. Due to our status we could take advantage of a special entry site, which gave us an extra course (a pasta of some sort). Technically our friends could not eat with us, since they did not have our status, but the compromise was we would sit in the "regular" part of the dining hall but still get the extra pasta. Service was good in the buffet, meaning the staff kept the tables cleared. They also walked around at breakfast with water and juices and asked if you wanted coffee. There was no hawking extras (like fresh-squeeze OJ) that we've experienced on other cruise lines. One additional comment I made to Princess after the cruise. In today's day and age guests should be able to see their combined statements on the TV and the phone app. FYI. In case you are interested, we observed that the cruise was LGBT friendly. Read Less
Sail Date August 2019
It was our 40th anniversary and we are both Scandinavian but had never been to Sweden or Norway and thought that would be appropriate. We loved our last Princess cruise so were happy to find the dates worked for us. We loved the ... Read More
It was our 40th anniversary and we are both Scandinavian but had never been to Sweden or Norway and thought that would be appropriate. We loved our last Princess cruise so were happy to find the dates worked for us. We loved the ship--great food, entertainment, staff, didn't over push the jewelry or artwork. The itinerary was awesome, except 5 days in a row of ports was a bit long for my husband. But afterwards, we had another sea day which we enjoyed. We had a Cruise Critic Meet and Greet and I was amazed the captain, cruise director, and other main staff members showed up briefly at the beginning of it! Beatle Maniacs were great, among other shows put on by the staff, and special entertainers that joined for comedy and a ventriloquist. We felt at home when we got on the ship, and I wanted to cry when I had to leave. I loved the staff. Read Less
Sail Date August 2019
Exceptionnal logistics to embark, disembark and access to excursions on shore. Very efficient, well oragnised, easy to deal with. Roomy cabins with balconies for almost everyone. Very usefull medaillon (RF ID). The cabin door ... Read More
Exceptionnal logistics to embark, disembark and access to excursions on shore. Very efficient, well oragnised, easy to deal with. Roomy cabins with balconies for almost everyone. Very usefull medaillon (RF ID). The cabin door unlocks automatically as you approach it. You can buy anything on board and even on shore (to access hop-on hop-off bus tours starting at the dock), without further identification. The boat personnel equipment allows them to confirm your ID with a picture on their tablet. Exceptionnal food variety and quality at the buffet (Bistro Horizon). Conversely, dissapointing food preparation, cooking skills, and wine serving service at standard (Symphony, Harmony, Concerto) and specialty (Crown Grill, Sabatini's) restaurants. The best bet, after the buffet is to eat at small bistros (Crab Schack, Alfredo's, International Café and the like), which are all very good with food quality and service. Efficient room service, albeit very present in the corridors. High quality shows production with a good spectrum of styles to please everyone. But humour is difficult with such varied cultural background in the audience, especially when guests ar asked to participate on stage. Both the comedian and the ventriloquist generated some uncomfortable moments. Read Less
Sail Date August 2019
My wife and I had a great time on a our first cruise, a 12 day, 9 port cruise around the British Aisles. The Regal Princess is an amazing ship with 3,000 passengers and 1,400 crew. Princess really hyped the "Medallion Class" ... Read More
My wife and I had a great time on a our first cruise, a 12 day, 9 port cruise around the British Aisles. The Regal Princess is an amazing ship with 3,000 passengers and 1,400 crew. Princess really hyped the "Medallion Class" cruise which turned out to be a medallion with NFC that let you unlock your door, record your leaving and returning to the ship, and pay for stuff. It also included some apps that let you find your way around the ship and order service wherever you were (except for the main theater). The ship had just been retrofitted with the technology and they had some problems with it the first few days; people couldn't connect to the apps, including me and I'm a programmer. There were long lines at the internet cafe for assistance. Our balcony cabin was very nice and we were pleasantly surprised by the amount of closet space since we'd brought 2 large suitcases. Plenty of room which was good because the Princess has a dress code in the evenings, which wasn't strictly enforced, for what they called "smart casual" for all of the dining rooms. Two "formal" nights compounded the packing problem but a sport jacket for me and a dress for my wife sufficed for formal night. The bed was great! Slept like a log. The staff on board the ship were excellent, very friendly and accommodating. I can't say enough about how great they were. We missed one port due to severe weather but that certainly isn't on the Regal Princess. The food on board was good but there wasn't anything that really lit it up for us. The food was somewhat bland and there were no desserts that I would call rich. A Hershey bar is richer than most of the chocolate desserts they had. We spent one evening at the premium restaurant, the Crown Grille, and the rib eye was excellent with and came with impeccable service. The service in the restaurants was very good although it seemed to take a long time to get coffee at the end of the meal, we couldn't figure that one out. Water, coffee, tea, and lemonade are included but soda was extra. I don't drink and we didn't sign up for one of the beverage packages they offer and we came out way ahead. The casino was a major fail. I know we're going to lose when we go to a casino but on the ship I may as well have thrown my money into the ocean and saved some time. Black Jack pays 6:5 for a black jack instead of 3:2; a "Fun Black Jack" game paid 21's and 20's even if you tied the dealer but all of the Kings were removed from the deck. The slots paid a minor win about every 10 spins. It wasn't fun and we stopped going early on. Shipboard activities were numerous and generally very good. Good local entertainment from Ireland and Scotland, some Broadway-like productions including one that blended magic, music and choreography that was unusual, karaoke, current movies, bingo, and music all over the ship. Some of the venues were small and finding a seat was difficult. There was always something going on. We went on several Princess sponsored excursions and they were all good with excellent guides. I have no idea what other lines charge but it cost $80 each for a 1/2 day excursion to the Kelvingrove Art Gallery, $170 each for a scenic tour of the Scottish highlands that included lunch, and $140 each for the Edinburgh Castle. While I'm touching on costs, Princess also charges a $14.50 per person per day gratuity which added $348 and included the embarkation/disembarkation days. We consider ourselves to be pretty frugal and we managed to spend a total of $1,635 (including excursions) while onboard. For all of the technology onboard you couldn't get your statement on anything other than paper. Overall we had a great time and I would recommend them to friends with the caveat that the cruise is going to cost you. Read Less
Sail Date August 2019
We LOVE Princess cruises and really enjoyed the 11 day Baltic cruise. Weather was perfect, ports were interesting, Medallion worked great for unlocking your stateroom door and getting on/off the ship. Embarkation with the Medallion ... Read More
We LOVE Princess cruises and really enjoyed the 11 day Baltic cruise. Weather was perfect, ports were interesting, Medallion worked great for unlocking your stateroom door and getting on/off the ship. Embarkation with the Medallion takes about 5 minutes, very quick and easy. The ship is beautiful and has plenty to do all day long, at sea or in port, there is always something happening. The food was delightful and plentiful. The Horizon Court (buffet) was open from 5am to 11pm everyday. It does NOT close down like some cruise lines. In addition you could always get pizza or burgers on the open deck or a nice pizza/calzone from Alfredos inside. International Cafe has desserts, sandwiches and salads all day and night, so plenty of food. Many food choices all day and all of them good. There are also extra cost restaurants available, but we didn't use them. The room service was quick and accurate. We ordered coffee for each morning and it was within 5 minutes of the time requested each and every day. Wonderful! We met many friendly and kind staff members. Entertainment: Band for the older crowd was so so - but a lot of people thought they were terrific. Production shows were interesting. Positive things about our Baltic cruise: * Frequent and genuine smiles and greetings from most crew and staff. * Excellent staff at Piazza Bar, Vines, and Crooners * Excellent guides on our excursions * Excellent Cabin Steward * Multiple news choices on television * Excellent presenter for Destination Presentations - Chris Roberts * Great selection of movies in stateroom * Wonderful food everywhere. We went to Alfredo’s, Horizon Court, Horizon Bistro, International Cafe, and Concerto Dining Room. * Room Service was spot on and perfect. On time each morning - really wonderful to wake up to hot coffee! * Appreciate Cancelling the automatic gratuity. We tipped 8 individuals almost as much as the ship gratuities * fresh squeezed juice and wonderful lemonade * honest staff - we lost two items and we got them back promptly. We probably wont do this one again, but are already booked on two more Princess cruises and watch specials carefully. Read Less
Sail Date August 2019
Six of us decided on this cruise because of the itinerary and dates. We spent some time before cruise in Copenhagen which was a great start to our trip. Everyone we met in Copenhagen was friendly and helpful. We have been on other ... Read More
Six of us decided on this cruise because of the itinerary and dates. We spent some time before cruise in Copenhagen which was a great start to our trip. Everyone we met in Copenhagen was friendly and helpful. We have been on other cruise ships but first time with Princess. We found embarkation to be fabulous because we were able to register in advance through the medallion system. While others stood in lines, we were whisked away quickly and felt very fortunate to begin immediately! Our luggage arrived immediately. Last voyage on Norwegian, my suitcase arrival was very delayed causing us some anxiety that something had happened (It finally arrived safely). Disembarkation was equally smooth. We booked airport transfer and left the ship very early. We were directed to a coach bus and our luggage was waiting for us when we arrived at the airport. We wondered if we would fine Princess a more premium experience. While I thoroughly enjoyed the ship I have enjoyed other ships as well. The decor is a bit more elegant and understated than some ships and less "carnival-esque". This never bothered us so not critically important. We had mixed responses to the medallion system. We found it useful to find cabin mates on the ship, and your door automatically unlocks as you approach your cabin, but other than that, didn't feel it offered anything we needed beyond the old card system. Some guests felt the continuous tracking was an invasion of privacy. The food was usually excellent in all dining areas of the ship. We had no problem finding something everyone enjoyed. If you were unhappy with anything, the staff are eager to make it right! One difference we found was many of the servers were highly professional and very skilled in their roles, what you'd encounter in a better restaurant offering fine dining at home. We booked anytime dining so had many different servers. Everyone was wonderful, but some were truly exceptional. My husband often enjoys the casual style and choice of the buffet. I find it noisy, crowded and cafeteria like and try to avoid this when I can. He enjoyed the quality and variety of the meals. The decor surprised me. I found the light green ceiling and 80's style of decor out of step with the rest of the ship. We appreciated being able to bring 2 bottles of wine on board. This has been discontinued on some cruise lines, so thank you Princess for maintaining this option. We also loved the coffee package and thought it offered great value! The coffee even met with approval from my discerning coffee lover husband! We tend to book our own port excursions so can't comment on those. Entertainment was mixed. Some acts were very good. We would be very happy to take another Princess cruise! Read Less
Sail Date August 2019
After a horrid experience on the Island Princess, leaving me inclined to seek other carriers, this Baltic cruise on the Regal restored confidence that Princess can indeed deliver a quality experience when they want to. I can only think ... Read More
After a horrid experience on the Island Princess, leaving me inclined to seek other carriers, this Baltic cruise on the Regal restored confidence that Princess can indeed deliver a quality experience when they want to. I can only think that much of the positive experience that a passenger receives is the product of effective management by the ship's officers. In this case, I would be led to believe that it comes from the captain and works it's way down the proverbial food chain. I think we ran into the captain on more occasions on this cruise than we ever have in all of the other Princess cruises that we have taken combined. Even his name tag was unpretentious, it just had his first name, Tim, with Captain is smaller letters under his name. Very personable gentleman who obviously practices the management doctrine of "Management By Walking Around" Our cabin is pretty much what one expects on any Princess ship, with the exception of the 43" TVs that are in every stateroom. In the smaller staterooms, the size of the TV may actually be overwhelming. The meal service in the dining rooms was pretty much standard fare that is found on just about every Princess ship, and some of the menus seem pretty standardized throughout the Princess fleet. The Horizon Court buffet area was a pleasant surprise with the variety and quality of food that it offered. It was the very first time that we ever felt comfortable eating dinner in the buffet, the only shortcoming was having to go to several different stations in several aisles to put a meal together. Diversity is very much the name of the game with the buffet featuring a strong variety of foods of Indian and Chinese themes highlighting the influence of a new demographic of cruise passengers. The option of buffet dining was a godsend with some of the port calls like Russia and Germany having passengers returning to the ship relatively late for dinner. There were only 3 sea days on this 11 day cruise so there wasn't really that much time for activities on board the ship. Entertainment was also pretty standard with 4 production shows and then some single performer shows. The notable improvement was the design of the Princess Theater. While there is not labeling, there are areas on the 6th floor level that are clearly intended to accommodate those passengers with mobility devices rather than forcing anyone with a wheelchair or scooter to sit at the back of the theater at the 7th floor level. The 6th floor seating area is also wheelchair accessible, The Royal class of ships is obviously being more attentive to a more affluent Baby Boomer generation that is also an aging generation. Now it would be great if they would increase the availability of ADA accessible rooms so that individuals who require such rooms would not have to book over a year in advance and then have to re-fare several times to get the same pricing as able-bodied passengers (I'm sure some are not aware that their passage can be re-fared and end up paying much more than they need to for their journeys.) The service in the dining rooms was often slow but not inattentive (or outright discourteous) as we have experienced on other Princess ships. For some reason neither the dining rooms nor the buffet seemed terribly busy, nor was the attendance at most of the Princess Theater shows. Needless to say, it didn't seem consistent with the move-over offerings that were posted to this site prior to sailing. Overall, most of the crew cheerful and attentive. The only weak point was the credibility of the Guest Services desk, though even that was not unbearable on this cruise. Room stewards were constantly attentive and they seemed to be in the hallways much of the time refreshing cabins. We try to avoid Princess contracted excursions whenever we can, as they are generally not a good value and often lack the quality of local providers, even though they may be the same companies contracted for the Princess excursions. We especially dislike the fear mongering that Princess employs about not being left behind if you book a Princess excursion. Since many of the reputable service providers also lead the Princess excursions, we feel confident that they most likely know what they are doing. The more non-Princess reputable excursion operators offer a guarantee to fly or otherwise transport anyone to the next port call if one of their clients miss the sailing as a result of a delay in returning a passenger to the ship (a guarantee that many brag about never having had to make good on.) We also find that the excursions booked directly with local operators is generally more informative. That being said, we did book two excursions because we had some non-refundable credit funds that had to be used. Read Less
Sail Date August 2019
Ship was nice, huge, but things were laid out awkwardly in the buffet (had to walk through many separate sections before you could figure out everything they had to offer). Norwegian buffets are set up better - more open concept and not ... Read More
Ship was nice, huge, but things were laid out awkwardly in the buffet (had to walk through many separate sections before you could figure out everything they had to offer). Norwegian buffets are set up better - more open concept and not compartmentalized sections so you can more easily walk around to everything before you make your choice. Also ping pong tables were awkwardly situated beside the basketball court on the top deck, rather than on the pool deck where everyone could take better advantage and see if/when they’re free. Hot tubs were nice but at least one was always out of order and one or two others had no bubbles. Food in the sit down dining rooms was mostly excellent. Especially the steak and prime rib. Top notch and melt in your mouth! Desserts were also amazing, especially the “Chocolate Journeys” specialty desserts. Entertainment was mostly lack lustre and less exciting/professional than other cruises I’ve been on, but the Beatlemanics (Beatles cover band) show was spectacular and the ABBA night in the main atrium on the night we were departing Stockholm was good fun. Not a lot of variety in bars and places to hang out if you’re not going to the show at night or karaoke or whatever they have going on in the Princess Live area. Most of the bars are in the central atrium area and they don’t vary much. Norwegian does it better where the different bars are spread out and each has its one vibe (eg. an Irish pub, their front lounge (comparable to the Vista lounge on Princess) has another bar with either a live band or dancing, in addition to the disco elsewhere and a piano bar area). The Gym had plenty of treadmills and ellipticals but not enough space for free weights and stretching. The yoga/fitness studio was often occupied with info sessions by fitness staff trying to sell their insoles or detox system or other services, rather than being available for guests to stretch, etc. No steam room in the gym change rooms (as on Norwegian ships). The only steam room is in the spa and you have to pay top dollar for access! Staff was pleasant all around but not as friendly as on other cruises I’ve been on (Princess and Norwegian). The itinerary was excellent and we loved all the ports. We did not book any excursions through the cruise line and walked through all the towns on our own except St. Petersburg where we booked a 2-day tour with Alba tours - much better value and smaller group size than the tours offered by Princess. All in all I would have recommended Princess based on my past experiences on the Grand Princess (Mediterranean cruise) and Royal (?) Princess (Caribbean), but after the frustration of Princess switching our cabins after online check-in (at time of embarkation) and doing nothing to rectify the situation or apologize, I would drop my customer service star rating from 4+ to 2 or 3. Read Less
Sail Date August 2019
We had an amazing holiday on beautiful regal princess . Its lovely inside out. Great iteneries including oslo fjords,st.petersburg, and the beautiful surprise Helsinki. We boarded from copenhagen and had a wonderful, relaxing 12 days like ... Read More
We had an amazing holiday on beautiful regal princess . Its lovely inside out. Great iteneries including oslo fjords,st.petersburg, and the beautiful surprise Helsinki. We boarded from copenhagen and had a wonderful, relaxing 12 days like a dream. The modern ship with 3600 guest and 1500 crews didnt feel any crowding. Everyone had space and time for everything. Great food and very homely and helpful staffs. We had a deluxe balcony room which was cosy and modern . We had the medallion class ship which made great digital experience, with fast wifi at sea. It also helped in smooth embarkation and disembarkation. Their transportation from each ports were great help. There are a variety of dining options all with delicious foods. Also they had different themes and cusines each day which made for getting to know others. There were production shows and also enjoyed the russian floklore show. It was good to see families with children enjoying the cruise . Read Less
Sail Date August 2019
Creds: I'm an 18-time cruiser, wife a 25-time cruiser, but our first on Princess. My first time flying to Europe to catch a boat; she did it once before. Complications for us, that relate to the cruise: Both retired, we figured ... Read More
Creds: I'm an 18-time cruiser, wife a 25-time cruiser, but our first on Princess. My first time flying to Europe to catch a boat; she did it once before. Complications for us, that relate to the cruise: Both retired, we figured it'd be dumb to fly over, cruise, fly right back. So, we self-planned a few days in London after our direct flight from Tampa; a "buffer"/safety night in Copenhagen before embarkation. At the other end, we did another half-day in Copenhagen before flying to Amsterdam, then training across the north coast (Ghent, Belgium was a magical, surprise revelation) to Paris for a few days before Chunneling back to London for our return flight. For the cruise, that meant that we were expecting travel stress (hotel-changing, train/air schedule worries, BA pilots' strike worries) with the 11-day cruise in the middle of it all to be our respite from stress. It pretty much did exactly that. Like all cruises, it was nice not to have to pack up every few days and move on. Regal Princess provided our comfortable moving hotel through the Baltic. The ship was very clean, very comfortable, possibly the most luxurious-feeling ship I've ever been on. We like included alternative venues for meals on a ship and Regal had a few. However, our best meal was the comp (with our booking) upscale steakhouse dinner. Of course, being a comp meal meant that the downside of it was that it was the very first meal we had on the ship - we had no choice - they were getting their commitment to us out of the way so they could make room for upsell diners who wouldn't reserve the first night. For whatever reason, our embarkation at Copenhagen was the fastest on record for either one of us. We did already have medallions for this cruise, which may have helped. (For the unfamiliar, Princess Medallion cruises provide a round RF medallion instead of a key card. Cabin doors, maitre-d's, and clerks can literally see you coming and who you are. Half the passengers wore them on the free neck-ribbons; we bought wrist bands. Apparently, those sci-fi movies with people swiping their wrists before entering someplace is now, and it's aboard Princess Medallion cruises. Aside from the sci-fi aspects, it was probably more convenient than a card. One aspect of the Medallion business is that Princess highly encouraged its use for many things: locating your cabin-mates, chatting, internet/intranet, games, casino, restaurant booking and so forth. But all these actions seemed to require downloading yet another app onto your phone to use and then trying to figure out how to make the app work like all the glitzy encouraging promotions make it look like. I had pre-purchased internet for the whole cruise, but "The Best Internet at Sea" only seemed to work ½ to ¾ of the time. If I'd get an internet cafe person's help, they'd race through what, to them, is a boring re-hash of simple steps, only to have my lack of a photographic memory apparently be my undoing. ("Turn this on, but that off, sign on, sign off, but it that's off, sign this off, see, simple?" I was able to locate my distant wife's position one time and never again. Neither of us were every able to get the chat thing to work. (Should mention that our last HAL cruise also had chat then would never work.) All that aside, the cruise was a fine one on a nice ship and provided the stress-free respite we needed in the middle of this European larger trip. Read Less
Sail Date August 2019
We chose to sail for the Baltic cruise with Princess after trying other cruise lines for other cruises. Nothing beat Princess in term of services, itineraries, and values. We're group of 11 people (yes, odd numbers) and the dining ... Read More
We chose to sail for the Baltic cruise with Princess after trying other cruise lines for other cruises. Nothing beat Princess in term of services, itineraries, and values. We're group of 11 people (yes, odd numbers) and the dining room able to accomodate all of us in one table which make the dining experiences more enjoyable. Great menu on traditional Dining room (good options considering we have different people with different preferences). Get the wine packages when you board the ship (great values). Regal Princess is a great ship especially since it becomes the medallion class (very convenience tool and now we can locate the rest of our group at any given time on the ship). We love all the countries listed in the itineraries although we feel that the stop at Oslo is too short. The weather were perfect during our visits. Our kids love the destination cruise like this one because they get to visit different countries everyday without having to pack and unpack daily). Overall experience, we had an amazing time sailing with Princess. Can't wait to do another cruise with Princess again. Read Less
Sail Date August 2019
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