We took a 16-day cruise from Buenos Aires with the Norwegian Sun in February 2024.
We chose it based on the itinerary and the company's good references. The itinerary was good.
The problem was the ship: When we arrived the cabin smelled of cigarettes and bathroom. At night we noticed that there was an unbearable noise coming from the air conditioning.
On the second night when we entered ...
My wife and I, both in our 60’s, booked this 14 day cruise from Buenos Aires to Antarctica and were very disappointed. We have over 30 cruises with 10 on Norwegian and the rest mostly on Royal Caribbean, Princess, or Holland America. I usually rate cruises as 5 star as you get what you book and a cruise is usually a good time. However this cruise on the Norwegian Star was overall terrible for ...
One week cruise from Buenos Aires to Rio de Janiero. The worst thing that happened on this cruise is as soon as we entered Brazilian waters, NCL added a 25% tax on every beverage in our so-called free beverage package. When we booked this cruise, we were not told that this would happen. That is quite an expense since 5 of our 7 days on this ship were in Brazil. NCL should of had the courtesy to ...
I took cruises back to back from Buenos Aires to Rio and from Rio to Barcelona on the NCL Star. I am Sapphire and have taken 17 cruises already with NCL. These cruises were definitively the worst I have taken with NVL so far. Why?
1 Cabin cleaning was restricted to once a day, but the tips were increased to 20 USD per day.
2 Food Quality is coming down every cruise. NewYork stake is not ...
Our last NCL cruise has shown how they are cutting so much that there is just not much value left in cruising with NCL.
The beverage package that most all passengers get for "Free" is not worth the price, we had to pay $605 in service charges for the free package). They have 48 wines by the glass on the wine menu (bottles not allowed with the package) and 38 of them are over the limit for the ...
1st This is too small an area to list the problems we encounterd on the ship.
The biggest being the noise levels due to ship refitting being done while we were cruising. DB levels were off the charts very annoying in lounge areas (when raining and no other place to hang out) and pool side.
Tea was store bought tea Lipton (sorry Lipton Fans) - why not then also use store bought ...
Cruised around South America with NCL. The ship was old and numerous things in the room did not work or were broken. Food was very basic quality and there was no variety. Same menu every day.
NCL seem to have a simple policy for dealing with any customer queries.
1. If the answer could be Yes or No then the answer is ALWAYS "No"
2. If a third party is involved then the third party is ...
This was our first Norwegian cruise. We chose Norwegian Sun because we wanted to go to a place we hadn't before, which was South America. We also wanted a cruise ship that was sailing for both Christmas and NYE. We thought the itinerary sounded great because it included 3 countries (Argentina, Brazil and Uruguay) and some cities we were looking forward to such as Rio. This was our 5th cruise, we ...
Cruise Critique
The Norwegian Sun is old and needs a complete gut job, not just a new carpet and nine days in dry dock. The sofa bed in the stateroom is hard as a park bench and needs replacing. All mattresses need replacing and so do all chairs in the public areas and lounges. The bathrooms in each state room need to be totally replaced. The AC/heat in the aft staterooms does not work ...
The cruise ship staff and the cruise ship line were completely out of touch with the passengers wanted and expected.
It strarted from the monent with got on board. Our previous cruises we have made a point of leaving gratuities the crew members we felt were deserving of something in addition. It doesn't matter to us what the cruise line policy regarding wages is. They should pay their crew and ...