Veteran cruiser this was our 5th with MSC. Sadly they seem to be going backwards with Entertainment, food and service.
I gave this review 2 stars, out of the dozen or so cruises I have taken this was by far the least enjoyable.
This is the reason for each star I knocked off.
1. Lets start with entertainment. It was bad, the shows they put on were cheap and the crew performing were poor. ...
It was the first world cruise for msc. we had done two other world cruises with holland america and costa cruise. When we compered the msc cruise with the other two was very poor in several areas.
Cost: we paid a lot more money for this cruise so we espected more. The cabin with balcony 9080 was very small and impossible to organize clothing and shoes.
Food: the food in the buffet was ...
Food is terrible, this is the weakness point for sure. The food had no taste, no presentation, no talent. Service is a nightmare, it is clear for me that people had no training and its not prepare for the functions, there was no leadership, the managers were extremely arrogants and they spent their time talking each other instead of looking their team, I have never seen such attitude before in my ...
I am writing to report my experience in the MSC FANTASIA Cruise from Genoa to Santos between November 4th to 24th 2018. This was our third cruise, but the first with MSC. We have never experienced or expected a ship being run so poorly by the Master and his crew. I will provide the details below.
The embarkment took place in the port of Genoa on November 4th; from the beginning it was a ...
We chose this re-positioning cruise because of the itinerary which was incredible. The ship was typical MSC glitz which we expected. After may complications (which I will get into later), we got a starboard 11th floor balcony, which was awesome. The cabin was spacious and well-appointed with the usual amenities of desk, hanging clothes closet (roomy enough for two 28-inch suitcases) and a closet ...
I feel like MSC improved recently, but I didn't enjoy this cruise on 2016, even though it was on a Yacht Club cabin.
Pros:
- Yacht club area was very nice: amazing pool and hot baths!
- Nice excursions, specially the one to Ilhabela!
- Decent saunas, and an exclusive elevator from the YC area to the aurea SPA!
- Butler service, organizing your room and bringing breakfast to bed ...
The cruise itself was very nice. Cabin was clean, the menu and service were very good. The entertainment was varied including jugglers, acrobats, magicians, singers and an attempt at stage production. The staff was polite and attentive. The public areas were very clean
The truly disappointing aspects of the cruise came at the beginning and end; the exact times you would think MSC would like to ...
A trip on the MSC PREZIOSA is a great example of this basic capitalist tenant.
Me and my family took a 7 day trip on this ship along the Brazilian coast on New Years 2015. There were so many things wrong with it that I don’t even know where to start.
Most of the crew were rude and not at all helpful, with very few exceptions. The majority seemed not to speak English or the local language, or at ...
Firstly the good points - ship décor still on good condition; clean cabins; restaurant staff excellent; dealt with lactose-intolerant problem extremely well.Now for the problems-
1. Buffet food is always cold and repetitive and no-one including the Maître d'hôtel interested.
2. Even the main restaurant has a tendency to serve cold food unless you complain.
3. At the commencement of the cruise, ...
We were extremely disappointed with the experience on this voyage. While our expectations were not high, based on others' reviews, we still hoped that would be somewhat enjoyable. It turned out to be a great disappointment with a few notable exceptions. Since the exceptions were few, I decided to give credit first.
The ship entertainment throughout was of very high value, with nightly shows being ...