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Veteran cruiser this was our 5th with MSC. Sadly they seem to be going backwards with Entertainment, food and service. I gave this review 2 stars, out of the dozen or so cruises I have taken this was by far the least enjoyable. This is the reason for each star I knocked off. 1. Lets start with entertainment. It was bad, the shows they put on were cheap and the crew performing were poor. The Queen night vocalists were far worse than you could hear in a karaoke bar by amateurs. The guy from Cuba (don't know his name) whom I partially blame for being one of the low points of the whole cruise destroyed the main pool area twice a day. He screams in to the microphone and has no talent to engage a crowd. It was just terrible. There were many bars and if they had live music it was often depressing and sad acoustic music, a sure way to kill atmosphere. 2. The next problem is the food. It just isn't good. As I said earlier I have travelled with MSC before and it is never the best but its been better before than this. I am fully aware its an Italian company but as I have also travelled with Costa who are also Italian and have food 10x better. The buffet whilst large offered such little variation it was not something to look forward to. The main dining room food was a huge let down. Service in the dining room was also poor, some days you would get dishes rapidly other days the waiter would be apologising as he left you for 20minutes waiting to have your plates cleared. It was disappointing to always have to ask to refill the wine or water and not have our needs attended to. 3. We booked an Aurea cabin one of the more premium choices. The cabins are meant to be in better locations. We were on deck 13 and we had a terrible view due to the above overhang. It really spoilt our enjoyment of looking out of the window. I would seriously class this as an obstructed view if you can only look down and not see above the horizon. Whilst I appreciate no cruise is ever perfect, these 3 things stood out so much it left us regretting going on this cruise.

Disappointing

MSC Fantasia Cruise Review by Wookiees

11 people found this helpful
Trip Details
Veteran cruiser this was our 5th with MSC. Sadly they seem to be going backwards with Entertainment, food and service.

I gave this review 2 stars, out of the dozen or so cruises I have taken this was by far the least enjoyable.

This is the reason for each star I knocked off.

1. Lets start with entertainment. It was bad, the shows they put on were cheap and the crew performing were poor. The Queen night vocalists were far worse than you could hear in a karaoke bar by amateurs. The guy from Cuba (don't know his name) whom I partially blame for being one of the low points of the whole cruise destroyed the main pool area twice a day. He screams in to the microphone and has no talent to engage a crowd. It was just terrible. There were many bars and if they had live music it was often depressing and sad acoustic music, a sure way to kill atmosphere.

2. The next problem is the food. It just isn't good. As I said earlier I have travelled with MSC before and it is never the best but its been better before than this. I am fully aware its an Italian company but as I have also travelled with Costa who are also Italian and have food 10x better. The buffet whilst large offered such little variation it was not something to look forward to. The main dining room food was a huge let down. Service in the dining room was also poor, some days you would get dishes rapidly other days the waiter would be apologising as he left you for 20minutes waiting to have your plates cleared. It was disappointing to always have to ask to refill the wine or water and not have our needs attended to.

3. We booked an Aurea cabin one of the more premium choices. The cabins are meant to be in better locations. We were on deck 13 and we had a terrible view due to the above overhang. It really spoilt our enjoyment of looking out of the window. I would seriously class this as an obstructed view if you can only look down and not see above the horizon.

Whilst I appreciate no cruise is ever perfect, these 3 things stood out so much it left us regretting going on this cruise.
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