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It was the first world cruise for msc. we had done two other world cruises with holland america and costa cruise. When we compered the msc cruise with the other two was very poor in several areas. Cost: we paid a lot more money for this cruise so we espected more. The cabin with balcony 9080 was very small and impossible to organize clothing and shoes. Food: the food in the buffet was terrible, and 4 months of the same food every day. Fruit became a problem and you had to ask pleading to get some. The result was that if they had a tray of bananas people would get them so fast that in 2 minutes was gone. They waiter in the fruit stand was nasty. in the daning room the service was so slow at lunch or diner it took 2 hours or more. Dining hours 6 pm. And 8:30 pm. Too early and too late. The entertainment was very good. shows and music was really great. We did have and opera group that we loved. Service was very poor. Customer relations was the was the worse we ever had. Only one person there, mr. Nadal, worked to solve you problems. The rest of them were not interested on you problem and treated you like they did not care. Some people raised their voices and that seemed to do some good. It was horrible. After a while we just put up with to the situation. Ports were fine, some interesting other no so much, like always in any cruise of this type. Excursions were horrible. Insurance: we took the msc insurance. Read it very carefully. If you have a problem they are not going to pay. They will not cover most of the cost and will argue every $ or euro they pay. We do not recommend it. It was supposed to be a "wonderful world cruise" but it was really a poor cruise, on the costa cruise around the world they made us feel like the most important persons in the world. They worked hard to give us service and solve any problems we had. With msc we felt that they did anything to make us feel good or special.

World Cruise not so "Magnifica"

MSC Magnifica Cruise Review by rapidflyer

Trip Details
  • Sail Date: January 2019
  • Destination: Around the World
  • Cabin Type: Balcony Stateroom – Fantastica
It was the first world cruise for msc. we had done two other world cruises with holland america and costa cruise. When we compered the msc cruise with the other two was very poor in several areas.

Cost: we paid a lot more money for this cruise so we espected more. The cabin with balcony 9080 was very small and impossible to organize clothing and shoes.

Food: the food in the buffet was terrible, and 4 months of the same food every day. Fruit became a problem and you had to ask pleading to get some. The result was that if they had a tray of bananas people would get them so fast that in 2 minutes was gone. They waiter in the fruit stand was nasty. in the daning room the service was so slow at lunch or diner it took 2 hours or more. Dining hours 6 pm. And 8:30 pm. Too early and too late.

The entertainment was very good. shows and music was really great. We did have and opera group that we loved.

Service was very poor. Customer relations was the was the worse we ever had. Only one person there, mr. Nadal, worked to solve you problems. The rest of them were not interested on you problem and treated you like they did not care. Some people raised their voices and that seemed to do some good. It was horrible. After a while we just put up with to the situation.

Ports were fine, some interesting other no so much, like always in any cruise of this type.

Excursions were horrible.

Insurance: we took the msc insurance. Read it very carefully. If you have a problem they are not going to pay. They will not cover most of the cost and will argue every $ or euro they pay. We do not recommend it.

It was supposed to be a "wonderful world cruise" but it was really a poor cruise, on the costa cruise around the world they made us feel like the most important persons in the world. They worked hard to give us service and solve any problems we had. With msc we felt that they did anything to make us feel good or special.
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