"Starting from the embarkation the experience was terrible. Complete caos, disorganized, very lazy and uncomfortable... get ready for at least 3 hours of waiting.
Arriving at the ship we found all the..."Read More
FelipeAnh
First Time Cruiser
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Age 30s
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1-10 of 11 South America MSC Seaview South America Cruise Reviews
Starting from the embarkation the experience was terrible. Complete caos, disorganized, very lazy and uncomfortable... get ready for at least 3 hours of waiting.
Arriving at the ship we found all the infrastructure very nice, the house keeping was looking good and the positive impression was carried to inside the cabin... clean, organized and just as we asked.
But the good thing stop ...
sorry for my English ! I’m from Brazil .
the cabin was the best thing! it looked like a hotel room.
the food at the buffet was better than at the social restaurant.
everything is paid, there are no activities for 5000 people, the cleanliness of my room was horrible. I bought a wifi package on the last day they already canceled before the trip ended. It is my sixth cruiser (msc, costa, ...
This review is for two adults in an Aurea balcony on MSC Seaview. Salvador , Brazil to Barcelona, 11 nights. Our first on MSC...
Boarding in Salvador was very quick, we were in our cabin by 12.45. Most passengers started 4 days before us in Santos and reported 5 hour delays getting onboard. We were told the ship only had 3400 passengers out of a possible 5179.
The Cabin was clean, amazing ...
We have sailed mostly with RCL previously and was looking forward to sailing with a different cruise liner. This was our first time sailing with MSC.
Embarkation process was alright. We embarked from Salvador (Cruise started in Santos, Brazil a couple of days before we embarked) and therefore they only had 2 staff at the check in desk which probably took longer than it should have.
As soon ...
Modern ship, many open areas from which you can admire the sea. I liked the track with a transparent bottom. The glass was clean and it was clearly visible what was happening below.
Lots of fun for kids. There is a water park, rope town, zip-line. There is a pool with a retractable roof, which is very important for me if the trip passes through countries with different climatic conditions. ...
We are just returning from our 18 day adventure as a family of five ,two adults three children age 7, 13 ,15 we have previously sailed with RCI , NCL ,PRINCESS AND CUNARD and after reading some of the reviews of MSC had very low expectations but they do a loyalty match to our diamond plus level with RCL so we gave it a go and this is honestly the best cruise line we have sailed with happiest ...
Notice that the title is not unexpensive cruise, as this one costed some usd 3500 for a couple and a todler in a balcony.
Well, if this is your first cruise, you probably will like it. But when you have a bunch of others as previous experiences, you might get disapointed as we did (and most of the passenger we spoke with who had previous cruise experiences)
Let me start with the good ...
Food is terrible, this is the weakness point for sure. The food had no taste, no presentation, no talent. Service is a nightmare, it is clear for me that people had no training and its not prepare for the functions, there was no leadership, the managers were extremely arrogants and they spent their time talking each other instead of looking their team, I have never seen such attitude before in my ...
Due to the fact that this ship is new and luxurious, we had high expectations for our vacation. But it ended up as the worst cruise service we ever experienced.
Unprepared crew, no knowledge of what's happening at the ship, and always with a bad mood (with few exceptions).
Attendants of the bar always busy, causing waits of up to 10 min for a simple beer (which was sometimes, warm). ...
Having sailed with various other cruiselines we liked the itinerary (never been to Rio) free drinks package, cabin upgrade and had seen recent reviews.
Embarking in Barcelona.............a long process. Difficult to know what was happening. We all had our numbers for processing. Needed to keep asking what was happening. Not a lot!!!
Eventually spotted movement. Need to pay attention as no ...