The booking was triggered by a trip over Christmas and New Year with the destination Central America. Added to this was the cruise line's "reputation" in the premium segment.
The ship is a very new ship (built in 2023) and therefore the condition of the ship is of course top.
The cabins leave nothing to be desired. They are beautifully furnished and offer plenty of space and storage space. ...
Lima is the worst embarkation experience ever. Our transfer dropped us off a Oceania pickup point filled with hucksters trying to help us with our bags. We were lucky when we got on the Oceania coach to take us to the ship. There were only two of us. The competition with shipping trucks was chaos. The backup for the port security guard to check our passport and sift through disorganized ...
You only have to screw up one cruise experience to lose a devoted customer and despite 9 great experiences, the 10th one was bad enough for us to cancel a cruise scheduled for Jan '19 and put Oceania at the bottom of our cruise operator list.
We chose this cruise exclusively to see Easter Island, and took Marina because Oceania had always done a great job (9 previous cruises). Not this time! ...
We wrote to Oceania with a complaint over two weeks ago. Haven't had even the courtesy of an acknowledgement. Sums them up! Here's what we had to say:
Oceania failed to meet our expectations. Put simply, the product quality isn’t adequate for the price paid. Although this was our first time sailing with Oceania, we’re experienced cruisers on Azamara, Silversea and Windstar. Our observations are ...
We boarded the Regatta in Lima for a 33 night cruise to Rio de Janeiro.
I was lucky to have had the chance to use the Launderette during the first few days before it was closed for the rest of the cruise due to a GI outbreak. On the cruise Lima to Buenos Aries (BA), a bundled laundry service was offered at just $12.50 for 20 items, however, this increased to $24.95 from BA to Rio. Why!? ...
My husband and I joined the Regent Seven Seas Mariner in Lima on 31st January 2016 – a 53 night cruise bound for Miami via Buenos Aires and Rio de Janeiro. Although we had booked a Concierge D level room this was a disappointment and noticeably smaller than the suites on the Voyager. Even the bathroom was much smaller. The ship is tired and in need of refurbishment which is scheduled for late ...
described as ultra luxury ? nothing of the sort and certainly much of the advertising for this cruise found misleading and thus apparently in violation of ABTA Code of Conduct Rule l. Ship in some respects appeared desperately in need of refurbishment now rather than in a year's time - seeming deficiencies in directions and control for life boat drill - bathrooms with black mould that came off ...
Looking forward to our trip of a lifetime turned into the trip from H___.
After 3 days at sea, we got shut down by a stomach/diarrhea virus for the whole trip. Once we could not serve ourselves due to Code Red, there were not enough people to serve the passengers. Instead of putting individual salt and pepper packages out at a table, we had to sit and wait for servers to salt and pepper our ...
Lima to Buenos Aires. We were expecting a luxury all inclusive cruise, because this is what they advertise. We discovered that with this cruise line all inclusive means that you will get the worst land tours you can imagine, with broken down transport, guides that can't speak English, so in other words on this cruise you do not get what you pay for, the company clearly believes that providing ...
We'd heard great things about the food on Oceania. Of course we'd also heard there was nothing to do on the ship(quite true). But let's get back to the selling point -- the food. Well maybe it would have been better if they hadn't gotten to the Noro Virus, or as they preferred to describe it, a gastro-intestional virus stiking more than 2% of the passengers. Because once they got the sickness ...