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1,864 Celebrity Reflection Cruise Reviews

This pre inaugral cruise on Reflection was a competition prize offered by Celebrity and won through Cruise Critic. We were extremely excited to be one of the first to be sailing on this brand new ship and accepted that the format would be ... Read More
This pre inaugral cruise on Reflection was a competition prize offered by Celebrity and won through Cruise Critic. We were extremely excited to be one of the first to be sailing on this brand new ship and accepted that the format would be short and maybe all the features would not be up and running - how wrong we were with regard to the latter. This two day cruise was primarily an advertising event for the world's press and travel agents. Although there were ships tours and lots of filming for both sectors this was not intrusive and did not spoil our enjoyment... in fact because of this there were many sections of the ship, eg suites, all categories of stateroom and parts of the spa and gym which the mere mortal would not normallly see were thrown open to us. Travel and embarkation: Celebrity flew us from Heathrow to Amsterdam where we joined people from all corners of the world and all boarded coaches bound for Eemshaven, a tiny industrial port about 3.5 hours from Amsterdam where we would first set eyes on this beautiful ship and step aboard. Amsterdam airport was chaotic and the Celebrity staff were not easy to find but eventually we joined the rugby scrum and pushed our way onto one of the many coaches provided. Celebrity had provided everyone with a bag full of sandwiches and other goodies to get us through the journey, well done celebrity such a good touch. We stopped about 50 minutes away from the port to have a comfort break, free tea and coffee and to stretch our legs. This is the first time we realised not everything was going quite to plan, the coaches were being held at this point for longer than scheduled as the embarkation process at Eeemshaven was proving more difficult then anticipated. We continued about about half an hour late and once we got to the port were held outside for a further 20 minutes or so. Once we got into the check in marquee it took about 45 minutes to get through and actually onto the ship. We were weary when we got on board but did we think it was worth it? You bet! If we had paid for the cruise we may have felt a bit grumpy, but this was free and I am sure Celebrity learnt a few lessons when it comes to trying to get a couple of thousand multi-national people through a small tent at the same time and using just one onboard X-ray machine. We stepped aboard to the accustomed glass of bubbly at about 5 pm and after dropping off our bags dashed to the muster drill which had just started. This was run very professionally by the crew, however we were very unhappy that this was held even though all passengers were not on the ship. It was announced that all passengers were present but when we returned to our cabin we watched at least 4 more coaches drop off their passengers so we were aware that at least 200 people who sailed with us did not take part in the drill. In our view this is unforgiveable and indicated that schedule was more important to Celebrity than passenger safety. Reflection herself ... she is stunningly beautiful, but we are Solstice Class fans! The finish is luxurious, the staff at all levels are hard working and charming, the food and drink exceptional. We were allocated an Aqua Class stateroom which was exactly as you would expect on all S Class ships, so no surprises there. Changes... There is one extra deck of staterooms. The theatre is larger and on 3 levels, still sumptuous with plenty of leg room and great line of sight. The Sky Lounge has been reduced by about half in size to make room for suites... hope the sound proofing is good because the Sky Lounge is now being used as a disco venue and Quasar no longer exists. The Quasar area has now been changed into conference rooms. Team Earth is now a quiet area called the Hideaway where you can get coffee etc. The Porch, an eatery with yummy pastries and panninis can be found at the edge of the lawn along with several cabanas which can be hired for $99 per port day and $125 per sea day for 4 people, for this you get your own area with picnic and drinks... you only get to look out on others sitting on the lawn not the ocean and others can spread their rugs right in front of you ... not sure it does it for me. Michaels Bar is a lot bigger, no longer a snug gentlemans club type venue, shame, more a themed pub. Old favourites Comfortingly Tuscan, Qsine, Murano, Bistro on 5, Cafe Al Bacio, the Mast Grill, Ocean View and all the expected Bars are all still there and the main dining room on Reflection is called Opus and is beautiful. One change which is welcome is the chairs in the MDR, they are the same design as on other S Class ships but they weigh so much less, yeah, you can go to dinner without the risk of getting a hernia. The Fitness Centre is bigger and offers lots more than before, a private gym area where you can hire your own personal trainer, spinning type cycle exercise classes and other specialised fitness training sessions which I cannot quite remember, by this point in the tour my head was spinning. The spa and the treatments on offer have been expanded. The solarium was its usual haven of serenity with pool, saunas and lovely healthy food. On this cruise we were so lucky to find that everything was non-chargeable. We tried a little bit of everything, cocktails, wines, coffees. The shows were not only professional but exceptional. We saw Peter Martin(?) who is a Juggler, we weren't sure if this would be our thing. A shame he was so undersold! Yes he could Juggle ... amazing! He is also a very funny comedian, how we laughed. Nick Weir is the Entertainment Director, he usually starts off the new ships, we have seen him before when Eclipse was launched. As before he is slick, professional and very fond of his own voice. The general ship acts were to a really high standard. Disembarkation This went really smoothly in Amsterdam where we were boarded onto coaches for the 30 minute drive back to the airport. We absolutely loved this short cruise on Reflection. We can only extend our thanks to Celebrity and Cruise Critic for giving us this amazing opportunity to be one of the first to sail on her. Did we like Reflection? We loved her! Would we book a cruise on her? In a heart beat! Read Less
Sail Date October 2012
We never booked so many excursions, but with an 11 port itinerary all in new places, we had to do it. As a result, we had less time than ever to enjoy the ship, and with some excursions being 10-11 hours, we were worn out! That said, we ... Read More
We never booked so many excursions, but with an 11 port itinerary all in new places, we had to do it. As a result, we had less time than ever to enjoy the ship, and with some excursions being 10-11 hours, we were worn out! That said, we still enjoyed it immensely, but what I really wanted to post was information about our extra day in Venice after the cruise. I couldnt figure out how to put it in a more appropriate place on Cruise Critic. We originally were going to fly home the day we arrived in Venice, but wouldnt have seen Venice at all if we did. Hotels around St Mark's Square were very high priced, and from what we could find on line, we were afraid we would not be able to get a boat to the airport on time for an early flight. We booked Courtyard by Marriott near the airport and left the ship at 6:30AM, with an airport transfer booked on board for something like $34 each. The Service desk actually advised just taking a cab from the ship for less money, and we later met someone who did just that, taking the cab right to the Marriott for $45 with tip. The bus ride to the airport from the ship was less than half an hour...maybe 20 min. Our plan was to pick up the hotel phone in the airport and have the Marriott free shuttle come and get us. We in fact passed the Marriott on the way to the airport...about 5 minutes from the airport. In fact we could see the airport from the hotel. There was NO phone to call the hotel as I pictured, and there was noone at the Information desk, and after trying to call the hotel on an unfamiliar Italian phone with no success, we finally spoke to someone holding a Celebrity card, waiting for new arrivals transferring to the ship for the next cruise. She was very nice, but I misunderstood where she said to wait for the Marriott shuttle. To make a long story short, we spent 2 1/2 hours getting to the hotel instead of a half hour taxi ride. By 10:30 we had checked in early to our VERY nice room, and were standing across the street awaiting public bus No 5 to take us to the center where we transferred to a Vaporetto (public boat) that would take us down the Grand Canal through Venice to St Mark's Square. I forgot to mention that the hotel was a reasonable $147, booked on line before we left. Tickets for the bus were purchased in the hotel for something like $2.60 (not sure if that one was Euros) round trip. When we arrived at the other end of the bus 5 line, we were at the Grand Canal where we could get a Vaporetto ticket OR a "water taxi" which cost much more. The Vaporetto was 14 Eu round trip, so we got two 14 Eu tickets. You scan the tickets at a turnstyle and go through to the boat, BUT what we were not told was that one ticket was for both of us each way. By each scanning a ticket, we used up our return fare ...I felt this was an absolute scam! Regardless the ride down the Grand Canal was very interesting. We got off at the other end at st Mark's Square in pouring rain. We toured what we could of the square,but the tower and church were closed. The square was so flooded, we walked atop 4 ft wide platforms raised about two feet, with two way traffic hoping we wouldnt fall off! after visiting a few shops and making a few purchases, and eating in arestaurant off the square, we bought our return Valparetta ticket for another 14 eu and headed back. Although we didnt get to walk around much because of the rain, I was satisfied that I saw enough of venice, contrary to what my wife thinks! The bottom line...if you take a cruise ending in Venice, spend at least an extra day. Read Less
Sail Date October 2012
We had the pleasure of sailing on the 10/21-11/4 sailing from Barcelona to Venice. We had perfect weather and no troubles at all on this lovely new ship. If you're sallied on the s class, much less the silhouette; the Reflection feels ... Read More
We had the pleasure of sailing on the 10/21-11/4 sailing from Barcelona to Venice. We had perfect weather and no troubles at all on this lovely new ship. If you're sallied on the s class, much less the silhouette; the Reflection feels familiar and comfortable. We love the use of space for the lawn club grill and porch. The ship was a lovely home for the two week trip. We love the aft s1 suite that not only includes a large balcony but also,the side oversized porthole. More than enough storage space is nice. We did notice the hot water in the shower seemed weak, perhaps a new ship symptom. We enjoyed the mdr so much we even cancelled Tuscan grill. We had select dining and had dinner at the same table each night. While we enjoy the option of eating at whichever time we prefer, we like to have the same wait team throughout the trip. We had a good lunch at the porch. Well worth $5, same with bistro on 5. We had a wonderful dinner at murano. Lobster of course and rack of lamb. We ate the the lawn club grill for the first time. What a nice surprise! Relaxed atmosphere with current music was a nice change. The employees were really fun as it is an interactive environment. We were tired after touring all day so we watched as they prepared our flat breads and grilled our entree selections. Other passengers were doing it themselves and everyone was having a good time, No comments about entertainment as we enjoy the casino... Great staff there too! This was a very port intensive trip. The staff did a good job overall getting passengers on tours off the ship. We take shore sponsored tours. We appreciate never worrying about missing the ship due to some mishap ashore, especially in Europe. Because this was the second sailing of the new ship, many of the employees were pulled from other ships. It's always nice to,see familiar,, smiling faces! We felt the employees were so friendly and truly sincere in trying to please. The hotel manager is doing a great job as is the dining room staff. Celebrity continues to deliver a far superior mainstream cruise experience, the food and service set it apart along with the tasteful ship designs. Departing Venice from the ship was easy.... The airport was a mess!! Give yourself plenty of time... Read Less
Sail Date October 2012
After our first Celebrity cruise in 2011 on the Equinox, we quickly became Celebrity converts. While we still love to try different lines and ships, Celebrity is the first company we look to when booking. The Solstice Class ships are an ... Read More
After our first Celebrity cruise in 2011 on the Equinox, we quickly became Celebrity converts. While we still love to try different lines and ships, Celebrity is the first company we look to when booking. The Solstice Class ships are an incredible blend of hip, modern styling and sophisticated, classic cruising. And Celebrity has continued that trend with their newest edition, the Celebrity Reflection. As soon as this inaugural cruise was available for booking, we knew we had to do it. Boarding in Amsterdam was seamless and within a few minutes, we found ourselves heading up to our Aqua Class room. We toured the ship, but were already familiar with the layout of this class of ship. It is very similar to the others, but with a little tweak here and there and some extra panache. There is some interesting art scattered around the ship, such as the live-action painting in the hallway outside of Blu. There wasn't much fanfare, considering that this was an inaugural voyage. We were a little disappointed that we didn't receive a certificate or something to indicate that we made this voyage. Upon departure from a rainy Amsterdam, there were hundreds of white and blue balloons released from the pier, which was nice. DINING: The main addition on this ship that we were intrigued by was the Lawn Club Grill. We opted to eat there the first night. It is a fun concept, that is interactive and lets you grill the food you choose. We didn't grill, but still enjoyed watching others. The servers were fun and friendly, but my chicken was almost raw inside. Don't know if we had a bad cook, or if this was indicative of some inaugural jitters. Thankfully, our further dining pursuits were much more fulfilling. Blu, reserved for Aqua Class guests, was fabulous as always. Andrea, the Maitre'D, deserves a raise for the genuine care and enthusiasm she gave. She remembered the names of all of her guests and was just amazing. We had great dinners there most nights. We also really enjoyed Qsine - again great food and fabulous servers, but it is meant for larger parties - we are just two and walked away ill. But that doesn't ever stop us for visiting Qsine on all our cruises! Tuscan Grill was good, with a great team working in there. Tuscan Grill is not my favorite on any Celebrity Ship, but it's always a solid selection of Italian favorites. We often ate in the Oceanview Cafe, which we felt was great for a buffet. We always found well-cooked, tasty options for breakfast and lunch. We are picky and always enjoyed this dining option. SERVICE: Celebrity employed a strong team on this cruise, with smiles, warm hospitality and genuine conversation - both from the front line employees and officers. We really enjoyed visiting each venue on the ship and interacting with the staff. We did experience one low point with the bartender at Molecular Bar. We don't have the drink package as we aren't big drinkers. However, the friends we were traveling with did have the drink package. One night, one of our friends ordered a cocktail from this bartender and didn't enjoy it. He said to me that it tasted funny and offered me a sip. I sipped it to verify that it wasn't that good. The bartender cut my friend off from ordering another drink at that point, saying that he broke the company's rule about buying a drink for someone who didn't have the drink package. We explained that I wasn't drinking the drink - just took one sip. He didn't care and reported my friend to the F&B Manager. I was shocked. This was outrageous behavior. It put a damper on what otherwise was a great cruise. SHIP: The ship is stunning! It is modern and fun and spacious and fabulous! Large, but not so large you feel like you are at a mall. There are very few crowds on this ship. The only time we experienced crowds was embarking the ship at each port. With a ship this size, they really should offer two entry points. One is not enough, as we often stood in long lines outside in the rain to board. Our favorite spot on this ship, as on the other Solstice Class ships, is the Solarium. We read, nap and just relax, watching the moodlit colors on the waterfall wall change. The layout of the ship is smart, with entertainment venues and dining venues generally clustered together. Our Aqua Class room was well-furnished and appointed, but with the lack of storage space we have come to expect on these ships. And best of all, we love Celebrity's smoke-free ships (especially after a recent cruise on Crystal which was smoke-filled). We had an amazing time on this inaugural cruise and can't wait for our next Celebrity adventure. Read Less
Sail Date October 2012
Recently came from the Celebrity Inaugural, expected more but was just average. Boarding from Amsterdam was busy, strange that they handed passengers numbers, ours being #3 while others in our group 8 and 12. We registered and got in the ... Read More
Recently came from the Celebrity Inaugural, expected more but was just average. Boarding from Amsterdam was busy, strange that they handed passengers numbers, ours being #3 while others in our group 8 and 12. We registered and got in the ship right away. Our friends in the other numbers were made to wait in lounge outside the ship which we found strange. We have been on Oasis and Allure and were able to board right away. Upon entering we were informed the rooms were not ready so we proceeded to the Oceanview Cafe- sleek, clean with good service. Food stations were well placed and spaced. We had a veranda stateroom which was a good size and a large washroom with toiletries. Due to the rainy weather we hardly used the balcony. Elevators were slow. There were no outlets in the washroom nor the side tables. Activities- Casino was great the first night but slots tightened as the days passed. The shows were mediocre from a rock-type one; acrobatic; 2 female singers; magician who did basic tricks one of our members already showed us in the dining room. They had an a capella group, 2 female violinists and a band on level 3 by the elevators. Bingo, game shows, dance classes, karaoke, trivia were so-so. The dancing with the stripes was great entertainment since they were funny with a Canadian winning it. It Excursions - horrible since it rained every day. The local guides gave us more information than we needed and should have considered that discomfort of the weather and should have put us in the buildings earlier if not faster. Tapas tour which consisted of visiting 3 tapas bars left us hungry and angry- the lack of food for the price charged. Paris stores were closed being a Sunday and the stores at Champs with 1 hour was not enough with the rain and all. A total waste of money. Also there was practically no time for shopping. Dining - We had early seating with a great waiter Gede, polished, polite and knew our preferences right away. Meals were good, nothing spectacular though. We tried Murano, great food, menu and service. Qsine, you order from an Ipad took forever for some dishes to arrive. The best was the angus burgers. Presentation was unique, but wished the other dished tasted better. Tuscan Grill had excellent steaks and sides. Champagne given free was already flat, too bad since I love champagne. The ship had a hideaway for reading, resting in the cocoon chairs. Apple store, Michael Kors, etc. Staff were still not informed as to where and what we had to ask several times/several guys. Disembarkation on your own not great since we did not know the gangway till we were assembled on level 4 and then had to go move and exit at level 5. Gratuities were automatically billed, unless you waived them by a certain date and you were given the envelopes. Overall, we expected a lot from an inaugural cruise and this one failed. Nothing special, no fireworks, no souvenirs, nothing. It was expensive and it did not equate to the cost. We were bored in between due to the lack of activities/amenities. Read Less
Sail Date October 2012
We've been on the Eclipse several times. This ship took all the good and tweaked some areas to make it even better. THE STAFF: Every morning ALL the cabin support staff (and especially our own) smiled and wished us a 'good ... Read More
We've been on the Eclipse several times. This ship took all the good and tweaked some areas to make it even better. THE STAFF: Every morning ALL the cabin support staff (and especially our own) smiled and wished us a 'good morning' and a 'good day'. Even the service engineers were terrific that way as well as all the dining staff. The cabin support staff never intruded to do their jobs and waited until we were out of the room to clean up. This was such a contrast to our last cruise on Oceania where the cabin steward never introduced herself and almost all the support staff was surly and unhelpful. FOOD: We love eating in Blu, but it's nice to take a break. We noticed a fabulous deal to try the other restaurants (50% off if signing for four different meals). Since we met several people not in AQ, this was a great idea. We tried them all on this trip. Our favorite was the new Lawn Club Grill upstairs on 15. Qsine is odd and none of us cared for it. Murano is a nice atmosphere and great service, but the food & menu choices are just ok. Tuscan Grill is good but too much food (no, that's not a joke, it become almost unappetizing). We also went to Bistro on 5 for lunch and we like it a lot. (no chance to try the Patio on 15, skipped the pool grill, missed the gelato). We don't care for the Cafe on 14. Have yet to have a good meal there. Walked out of the big buffet -- such a feeding frenzy. We ate upstairs where it was quiet. Complaints (very few) A laundry would be nice or a reasonable fee for a 'bag' of laundry (like socks and underwear). Some of the art installations were too weird (like in the corridor near Michael's Club with ringing bells and hard to look at walls) that we had to see daily. Also, there is an optical wall next to Qsine that can make you seasick (go figure). Why are they still having those rip-off art auctions? Would be nice to have better shopping options with much better pricing. OVERALL: This was an A+ experience. Never would have known that the ship was only a few weeks old. No excuses, just done very well.PORT: Slovenia A private tour. This is a real gem and we would love to return and maybe do an entire Dalmation coast tour. This is how Europe was 40 plus years ago. Less tourists and great architecture and interesting places to visit. PORT: Venice No tours. It was raining and cold. Not the ship's fault but we had great weather until Venice and then it turned into winter with flooding. Plus way too many tourists. Ships beginning and ending there makes for twice the traffic. Read Less
Sail Date October 2012
Being this was our second cruise my spouse and myself looked at our first cruise on Celebrity with an open mind. Cruise Critic was invaluable (we originally booked an Aqua stateroom and upgraded to a suite 2 weeks prior because of the ... Read More
Being this was our second cruise my spouse and myself looked at our first cruise on Celebrity with an open mind. Cruise Critic was invaluable (we originally booked an Aqua stateroom and upgraded to a suite 2 weeks prior because of the Cruise Critic boards). Preferred boarding in Amsterdam around 1 pm with a 4:30 pm sail time. But we we had to go to the Oceanview Cafe or explore the top deck until later because "the room was not ready". First paying passengers and the room was not ready? I guess they just wanted us to explore. The ship was beautiful and based on discussions with other passengers that view was shared. We purchased some shore excursions and travelled independently on some of the ports. Our suite was 2163 and near the port side main bank of elevators. I was concerned about some noise from entertainment noise from the open areas and noise from the elevators. None whatsoever. Being on deck 12 I had concerns on overhead noise from the common area deck above us. None whatsoever. The "European style" butler service just means a single point of contact for you. Our butler was great but over the last couple of days seemed to appear fewer times. Room servicing was fast and fantastic. The interactive television allowed you to catch some of the lectures if you had other plans. Your wallet cars sea pass has your emergency muster location (ours was 1A but our back of cabin door muster card had 4E. Quite confusing and the emergency muster drill had you muster by groups near the theater and then walked to the muster station. Celebrity might want to review that process. The suite is about 1/3 larger than a stateroom. Extra floor space and storage (big closets). The bathroom was the best. Whirlpool tub and a shower tower. Fantastic amenities. Great to relax in after a day of excursions. Hot water available immediately. The restaurants available for us as suite passengers were outstanding. The Blu and the steakhouse provided outstanding service and food. I don't know what priority disembarkation meant, but we left we everybody else so I didn't I didn't see it. Overall, I thought it was a little overpriced if you paid the posted rate but paying a $150 per person differential to upgrade made it well worth the effort. Read Less
Sail Date October 2012
DH and I landed at AMS around 8 a.m., local time. We gathered our 3 bags of luggage and caught a taxi to the port. When we told the taxi driver we need to go to the port - that we were sailing on the Celebrity Reflection, he looked at us ... Read More
DH and I landed at AMS around 8 a.m., local time. We gathered our 3 bags of luggage and caught a taxi to the port. When we told the taxi driver we need to go to the port - that we were sailing on the Celebrity Reflection, he looked at us dumbfounded and said he needed an address to put into his GPS. First time that has ever happened to us! Anyway, after a few wrong turns and us craning our necks to see the ship so we could direct him, we arrived. (58 euros) (Should have taken the train from AMS to the port - station was just across the street. Since it was a rainy day, we decided to just wait at the port to board. We got through the check-in line quickly, but then had to wait about 30-40 min to go through security, etc. Boarding went smoothly. We boarded around 11:30 a.m.. We looked around a bit and then went to Oceanview Cafe for lunch. It was very crowded, but no more than usual on the day of embarkation. Since it was cool and rainy no one was taking advantage of the seating outside. The food in the Oceanview was very good - about the same as the other Solstice class cruises we have been on. We then walked around the ship a bit to see the changes. The number of tiled chairs in the Persian Garden have doubled. The also have added a hamam (sp?) room and a "cold" room. Of course, they still have the showers and traditional sauna rooms. The Relaxation Room is the same. They have moved some of the atrium rooms around and added others. There is now a "Hideaway" room for reading. Looked like a nice space and usually had coffee available. They have also added a dedicated "Future Cruise" section on the 12th deck (Captains Club is still on deck 5). No more Quasar as it is now a space that is used for purposes similar to Celebrity Central - games/talks, etc. The Mast Bar at the aft of the ship has changed quite a bit. The spiral stairway on the aft has been moved and the space has been taken over by the bar (which was moved away from the wall). We took advantage of a price drop and moved from an Aqua Class cabin to an Aqua Class Suite (2152 starboard-hump. The AC Suite was very nice. Since we have not sailed in a suite before, I am not sure how to describe the size, but I think it is about the same size as an Sky Suite S2. The bathroom has a tub/shower combination, with the tub having jacuzzi jets - very nice! The bathroom has a set of drawers as well as storage behind two side mirrors. There was a hair dryer in the bathroom and one in the desk drawer. There was also a magnified make-up mirror in the desk drawer. There are two large closets. One side of one of the closets contains the safe and has shelves. There are also two large credenzas (one with a desk setup in the middle, and the other with the frig in the middle). We only used about 2/3 of the storage for our 9-day cruise. The sofa covering is now cloth instead of the white leather (?) -- great change in my opinion - much more comfortable. No over the bed storage - at least in our cabin. The light switch has been redone, making it a lot easier to use also. The decorating scheme is soft browns - very tasteful. We do not go to many of the shows (only a few minutes here and there), so I will not review the entertainment. We did enjoy the live music groups, especially the guitarist (Ang), the female blues singer (Mazzy?), and the group Revelations. I've seen a lot of posts about the music being loud on the Solstice ships. The music did seem too loud at times -especially at the Mast Bar, Martini Bar and Blu. Not a deal-breaker - just annoying. We did not participate in many of the planned activities (DH did take 2 watercolor classes that he enjoyed). The card room looked busy most of the time, and there was a room for playing ping-pong on deck 15, I believe. We experienced excellent service from our cabin steward and butler. Every request was promptly handled. The service in Blu and Murano seemed very rushed. Was really surprised by Murano. The food was good, but in our opinion, not any better than in Blu. Tuscan Grille was wonderful (the mac and cheese is to die for) and we tried Qsine for the first time, which was a lot of fun as we were with a large group. As most others have said, you are served a huge amount of food. The officers and other ship employees seen around the ship were very friendly, almost always greeting us with a smile and a nice comment. The captain actually came to our Connections party and posed for pictures. Debarkation was a breeze in Barcelona. We had an early flight so we kept our luggage with us and walked off the ship with no one in line. No customs at the port so we were in a cab and at the airport in less than 30 minutes. In summary, we thought the Reflection was a beautiful ship and liked most of the changes. We think the Aqua Class suites are a great addition. Read Less
Sail Date October 2012
For over 10 years we have carried umbrellas without ever having to use them. The Reflection Inaugural Cruise was a 12 day package with two nights in Amsterdam and two nights in Barcelona. This was our 17th cruise and it had a wonderful ... Read More
For over 10 years we have carried umbrellas without ever having to use them. The Reflection Inaugural Cruise was a 12 day package with two nights in Amsterdam and two nights in Barcelona. This was our 17th cruise and it had a wonderful itinerary. Unfortunately it rained for 12 of the 14 days ! The Celebrity Reflection is a delightful ship. Boarding in Amsterdam left a lot to be desired. We boarded the Oasis of of the Sea with it's 5,000 passengers within 5 minutes. This time, after waiting in long lines to register, we waited to board the ship until our group number 11 was called. It took over an hour to board the ship. Cabin was typical. Beds we great and the towels were new. Tried to use the veranda but damp, wet weather made it useless. The "Apple" Flat screen television was informative. Slightly rough seas in the Atlantic may have bothered some. Our excursion to the Beaches of Normandy was amazing. This was the only time the rain was fitting. Our guide was very informative. At our dinner table were three couples from the UK. They were great fun and really made for a wonderful dinner time. We had the late seating. Juan was our server and was wonderful. The shows were fine. The entertainers really give it their all. It was a shame we couldn't sit on the top deck. At times the pool looked like a wave pool as the water splashed to and fro. There was a lot of security. When coming back on board we had to pass through port security and then again security as we entered the ship. They take our security very serious. The casino was typical of ship casinos ... more than enough machines and many card tables. It was possible to play on the crap table without a problem. Lots of places for reading. The Hide-away had coffee. The Internet room is also an Apple Store ! Actually the wi-fi worked better than we have experienced on many other ships. We were able to use our i-pads in our cabin to get our e-mail. There was nothing that could be done about the weather. The ship is great. The service is great. If you like cruising, the Reflection is one more fun ship to consider. Read Less
Sail Date October 2012
The ship is stunning, as always. But the new Reflection suite shower makes her look lopsided. It sticks out like Finding Nemo's little flipper....we did not get to see inside of this new suite though much to our disappointment. We did ... Read More
The ship is stunning, as always. But the new Reflection suite shower makes her look lopsided. It sticks out like Finding Nemo's little flipper....we did not get to see inside of this new suite though much to our disappointment. We did see the other new suites. The Signature suite was nice, but had absolutely no dresser space -for items such as a latpop. Bathroom with view through to bedroom -with glass that goes opaque at the touch of a switch. The new AQ suites seemed identical to the Sky Suite - with the exception of the shower. The shower heads in the cabins are now adjustable on a bar to move up and down and with an adjustable head. Interconnecting cabins now connect via a door in the wall as opposed to the outer lobby system used on the other s-class ships. Other changes - the new aft Sunset Bar now has comfortable seating, in a rich purple colour -making it look rather Moroccan or Indian. The bar is now in the middle of the area. There is a slope leading into Ocean View now. We wonder how wheel chairs will cope. We also noticed other slopes when walking around the ship. Sky lounge is a lovely blue and taupe colour but half the size as has been mentioned. The washrooms are now also included within the Sky lounge (but not shown on the deck plans!) We wonder where they will put the 1000+ Elite members that they have on some crossings with such a reduced space? Mr Bayley did say in his Building Bridges talk that there will be changes to the tiers within the next 6 months though. Also the most expensive rooms on the ship are just the other side of the wall to the Sky lounge. We hope they invested in good quality soundproofing; as there is no more Quasar Disco and the nightly disco will now also be held in the Sky lounge. With the additional deck the lay out is slightly different - you walk straight from the Solarium into the Sky lounge,where as on the other s-class ships it is a natural flow from the Solarium to the Spa area. Quasar is now a dedicated conference facility with it's own galley. There is a new bar in the area outside (by Celebrity Central). Molecular Bar is twice the size. The lovely huge hammocks by the entrance to the Solarium are no more. There appeared to be more Cabanas by the Lawn Club. Wish they would get rid of them. No one uses them. Persian Gardens is extended with 16 beds and new rooms - a grotto with infrared heat; a cold room, a hamman and an aromatherapy room. A day pass is $35. The gym has also expanded with a private training gym for $45ph and a Flywheel room - where you cycle in the dark for $25ph Opus dining room is a soft taupe colour too - it feels much 'warmer'. There is a new Game On room where there are table computer games, and the Future Sales consultants are in a new area above the Library. The tree has grown metal roots... As it was a preview sailing there were several travel partners on board. The ship was jumpin'. The music was loud throughout..... Read Less
Sail Date October 2012
First let me say that we are not big time cruisers & did not choose this cruise for the ship. We looked at the itinerary & it fit in well with our pre-cruise travels by leaving Amsterdam on a Friday. The ship is beautiful & ... Read More
First let me say that we are not big time cruisers & did not choose this cruise for the ship. We looked at the itinerary & it fit in well with our pre-cruise travels by leaving Amsterdam on a Friday. The ship is beautiful & brand new, so what's to complain about? Although physically the ship is ready, there were some techinal issues,confusion about policy with the staff, & very busy elevators. Certainly not a deal breaker & expected by us as this was the crews first group of passengers. Also very wet & rainy weather throughout this cruise put additional pressure on all the indoor public areas.( very crowded at times) The only sunny & nice day was the last at sea Saturday October 20th 2012. At this time time the outdoor areas filled fast & gave an oppertunity to explore the entire ship. This vessel offers many amenities, unfortunately we choose not to use them.( personal choice) Embarkation: Just okay. Seems people were excited to get on board & arrived early. The process was smooth but could have gone faster. Once onboard we were greeted warmly & proceeded to our stateroom to drop off the carry-on lugguage & begin exploring the ship. Cabin: Larger than I remember & laid out well. Did not get to use our veranda much due to the weather. It was standard size with a table & 2 chairs. The bathroom is great with a round enclosed shower. Lots of room with plenty of hot water & pressure. Housekeeping: Just plain excellent. We had the best cabin attendant & always available to ensure your needs. Always had a nice bucket of ice waiting for us at 4;30pm each day. Dining Room: Nicely appointed. The food was good & some meals excellent. Again we had an exceptional waiter who knew our needs & also provided great subjections. This really helped to make our trip better. Entertainment Very subjective. Thought the 2 production were just okay. The other entertainment kinda what you would expect. Did not feel like there was any special for this inaugural sailing. The theatre is very nice & seemed to have enough seats for everyone. (maybe they enlarged it on this vessel) Activities: Although there is a full list of things to do on sea days, nothing was that exciting. We found few things of interest for us. We did notice the game room was busy most of the time & the library is beautiful. Again these days were very crowded becuase of the weather conditions. I did notice what I thought to be a lack of live music in the public areas throuthout the day. Futher only counted 3 pianos on the entire ship. Of course they sat idle most of the time. It was also curious how the cruise director made such a big deal about inaugural sailing,you are the first customers/passengers on this sailing,a unique experience, yet nothing special was done. There was no gift for purchase or otherwise from Celebrity for this sailing. Many passengers were very disappointed.(it would have nice to have something to remember this event from the ship) Excursions: We did 4 ship & 1 private shore excursion on this sailing. Again alot of people to move, however Celebrity did a good job. Somewhat disappointed with all the excursions. Bad weather played a large role, umbrellas everywhere,one really bad local guide,nowhere to shop as stores were closed at the end of the tour due to Spanish Siesta,& few oppertunities to try the local cusine. My poor picture taking skills are really noticable because of the conditions. Finally the Celebrity tours we were on provided no headsets.Everyone tried to huddle around the guide to hear the information.(how do you get close with 25 plus people & umbreallas in your way?) For the high costs of these trips, Celebrity should have done a better job with their guides & vendors. Summary: The ship is great & the crew/staff tried really hard to make all the passengers happy. For us it was just too many people & alot pushing & shoving. (you know who you are) There was a good mix of people, Europeans,North Americans,Asians,Great Britain & Australians. This made for us lively conversations & a good exchange of ideas. One problem we encountered was in Cellar Masters The machines were not working properly at all times. Therefore unable to get your choice of wine by the glass without assistance. Many times no one was in the Cellar to help. We purchased a $100 wine card & ended up using 50% of it. Often forced to go to bar & purchase their limited choices.(kinda defeats the purpose Cellar Masters).Will we go on another solistice ship? Unlikely. The overall experience was good, however we will be more careful in choosing our next Celebrity Cruise. Read Less
Sail Date October 2012
Ship was, as expected, new, modern and beautiful, although the amount of rolling surprised me for such a new ship. The service was impeccable from start to finish. Everyone was professional and friendly. Our cabin attendants, Sunil and ... Read More
Ship was, as expected, new, modern and beautiful, although the amount of rolling surprised me for such a new ship. The service was impeccable from start to finish. Everyone was professional and friendly. Our cabin attendants, Sunil and Henry were exceptional. We saw them in passing through the hallways and the room was always very clean. Great job, guys! Port and shore excursions are not really my thing but I must comment. GF went into San Juan and shopped (which I strongly dislike) for a few hours so I am glad I stayed on the ship and got my drink on. In St. Thomas, Magen's Bay and The Mountain Top (Oy Vey, the fumes from the various trucks were horrible) were overly crowded, even unpleasant at times. The beach at MB was still good, though. Cabin (2A verandah) was tight,but very ergonomic. Bathroom/shower also good. We had a couple of issues with the rubber strip causing a loud whistle sound (even when we closed the sliding door tight) and an obnoxious clicking sound coming from the ceiling of the cabin every time the ship rolled, which was really bad coming back from St. Maarten. Speaking of St. Maarten, I will NEVER go there again. Took the water taxi to Great Bay Beach where the hawkers/hustlers verbally "assaulted" everyone in sight for one reason or another. Very obnoxious and over the top. Same with the shops as you walked along the streets. Once again, will never go back there unless it is to a private resort. And the fact the chairs were lined up side by side, along the entire beach was a huge turn off. Ate mostly at the Oceanview cafe and the food was very good. We had the Classic drink package and were very satisfied with it. The Rondell Sheridan comedy show was very funny. My 4th cruise and an over all good time. Read Less
Sail Date December 2010
We are a married couple, who has sailed on many Transatlantic cruises previously. Pre-cruise: We flew from Scandinavia to Rome, one day before the cruise. We stayed at the 4* San Giorgio Hotel in Civitavecchia. We had booked the ... Read More
We are a married couple, who has sailed on many Transatlantic cruises previously. Pre-cruise: We flew from Scandinavia to Rome, one day before the cruise. We stayed at the 4* San Giorgio Hotel in Civitavecchia. We had booked the hotel’s Gold Package, which included shuttle service from the Fiumicino Airport to the hotel - dinner in the evening, breakfast the next day, and shuttle service to Reflection. We will choose the hotel’s Gold Package again, if we later should sail on a cruise out of Civitavecchia. The only problem we had, was that there unfortunately was very difficult to find the meeting point for the hotel's shuttle driver, inside the informed terminal at the Airport! Embarkation: Went quickly. We went to the check-in counter for Elite Members. The Ship: The Reflection is really a beautiful ship! Cabin info: Our Sunset veranda was large and very nice. Captains Club: Because of the large number of Elite and above members on this cruise, we got three free drink coupons each, to use daily in most bars around the ship, between 5-7 pm Dining: With two exceptions, we ate our dinners in the MDR, with Select Dining. As with our previous cruise with Equionx, waiters were very busy. We think in general it is very disappointing that a Premium Cruise Line like Celebrity, not are being able to offer better Select Dining Service, than we also on this Celebrity cruise experienced. Most waiter team, had all too many passengers to operate. We find it a little strange that with our many cruises with Royal Caribbean's My Time Dining, we have in most cases received better and more personal MTD-service, than with Select Dining. One thing we also found very disappointing, was that no napkins were folded in a decorative way. On the contrary, there were several times badly ironed napkins at our table. The sommeliers in the MDR did a good job. (As opposed to our last cruise with Equionx in the Mediterranean, where a large part of the passengers had received a beverage package included in the cruise fare. For that reason, the sommelier service was inadequate). The hostesses on the portside on deck 4 in the Opus dining room, was nice and also effective in assigning dinner tables. The food was generally good. We ate breakfast and lunch in the Oceanview buffet restaurant. It always had a good selection of foods. Although we only ate dinner once in the Oceanview, we were very impressed with the wide variety of dishes! Specialty restaurant: We ate one dinner in Tuscan Grill. The food and waiter service was good, but the sommelier was not particularly pleasant. Unlike Transatlantic cruises with RCI, food was never prepared and served on pool deck at lunchtime on sea days. Entertainment: Of course, a lot of entertainment. We think most of the live music was good. However, as on RCI-ships, we no longer go to see the production shows. We are quite tired to experience that most of the music/songs presented, is not original, but only "luck a like" music/songs. The reason for this is probably copyright issues/costs for RCCL. We are also very tired of hearing the high screaming voices of the Celebrity lead singers in the show productions. General: The majority of the crew we met, were friendly. The ship is in an excellent condition. Also on this Transatlantic cruise, there were many chair hogs. One thing that also irritates us, is that some passengers also reserve loungers beside himself, for not getting people close to him. For a selfishness! Disembarkation: As usual upon arrival to the United States, disembarkation took a long time. But it was well organized by Celebrity. Read Less
Sail Date December 2010
I have never cruised before, so all my star comparisons are with ground. Public spaces--Functionally they were excellent except pool area was small and extremely crowded on sea days. Decor was modern--Nice finishes and fixtures, but art ... Read More
I have never cruised before, so all my star comparisons are with ground. Public spaces--Functionally they were excellent except pool area was small and extremely crowded on sea days. Decor was modern--Nice finishes and fixtures, but art and "whimsy" often pretty dumb. Main dining room looked like a high school prom with a Jetson's theme, but you got used to it. Overall feeling was closer to a convention hotel than the Broadmoor. Rooms--Small but okay for 2 because of balcony. Had to run extension cord across room to get plug in by bed. Good bed. Slept very well. Service--Great. Only weakness was pool area understaffed. Food--Excellent. Main dining room offered a big variety of 3 and 4 star dishes. Buffet had good selection of more basic items for breakfast, lunch and snacks. Room service breakfast was really convenient. Entertainment---varied in quality from 2 to 4 star. Heavy on music. Lots of nice small music acts performing at various times throughout ship. Shore excursions--did private except for Naples. Had unused credit so took Pompeii On Your Own. Very nice bus. Guide didn't provide much information in bus or handouts. This caused a problem because Pompeii signage is really bad and they don't give you a map. Had to wait 30 minutes in line to get tickets, but amount of time at sight was extended, so somewhat rushed through site. Experience with private tours much better. Particularly recommend Ephesus Shuttle and Sicilylife. Overall--very nice way to see lots of sights. Much more convenient than changing hotels all the time. More restful travel than train or plane, plus some really pretty views from ship. Would do again if I liked itinerary.   Read Less
Sail Date June 2010
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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