did a Celebrity crusie last year over the holiday's and it was a fantastic cruise with the exception of the internet, it was basically non existent due to the ship (Eclipse) system and the number of holiday ships around the area so I'm told. was also told the system on Reflection was superior and I would not have same issue as last year and to their credit so far that is the case internet working fine so I booked it!!
My issue is the $40 per person up charge at Morano and getting a 4 oz lobster. Last year it was a warm water tail about 10-12 oz and was great, this year cold water tail and small. Went to the cust relations desk and was told I could have ordered another, just give me what I want in the first place, I was part of a party of 6 didn't want the others sitting around while they cooked me another just not my style. They also told me last year must have been a different port and the tails come from local waters, not buying this BS it was a small cold water tail to the best of my knowledge Miami isn't cold water.
Bye bye Celebrity, my money is going elsewhere.