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Sail Date: July 2018
having sailed on this ship before and having lots of problems on it was, wondering if it would be the same. Having said that P&O were very helpful to us and we had already booked this cruise before sailing on the last. So we had a ... Read More
having sailed on this ship before and having lots of problems on it was, wondering if it would be the same. Having said that P&O were very helpful to us and we had already booked this cruise before sailing on the last. So we had a wonderful cruise the weather of course made it even more enjoyable. The scenery was outstanding. CABIN We had changed our cabin because of the trouble on the last cruise and booked the larger inside, it was brilliant lots of room more like a suite, plenty of storage space, nice large flat screen tv the usual channels and films. Great cabin boy Brian who looked after us exceptionally well even though he had many more cabins to look after. MDR restaurant was great sat on a different table of 6 each night, really good company and conversations. Food good too yum yum BUFFET belvedere was good always exceptionally busy but always managed to find a seat. We only ate in the buffet for breakfast, lunch and sometimes afternoon tea, food ok lots of choice. ENTERTAINMENT the theatre shows were excellent, the headliners team work very hard to put on a good show for us. Mike Doyle the comedian was great just couldn't stop laughing he was on twice. Indigo May was good, they were a duo wonderful singing. Jo & Liv were excellent, they were Irish singers Jo was quite hilarious too. The only thing i would say about the Arcadia is it lacks the alternative entertainment which you get on the other same size ships (mid size) all in all we had a lovely cruise. I will say the atrium is awful Read Less
1 Helpful Vote
Sail Date: July 2018
Our 15th cruise with P&O and our first on Arcadia, which means that we have now been on all ships in the P&O fleet at least once, so can make direct comparisons between them all. We booked this cruise as we wanted to see the Fjords ... Read More
Our 15th cruise with P&O and our first on Arcadia, which means that we have now been on all ships in the P&O fleet at least once, so can make direct comparisons between them all. We booked this cruise as we wanted to see the Fjords to Flaam and Olden, as our previous attempt (on Britannia) failed as P&O cancelled both ports a few months before (this has happened at least 6 times that I know of with Britannia). The itinerary certainly didn't disappoint. Both places were lovely and the cruises down the very long fjords were spectacular, especially as we had an aft corner wrap suite, which enabled us to enjoy some evening meals on the huge balcony whilst soaking in the views. Stavanger was pleasant (but we have been twice before) and Haugesund was interesting but like a ghost town - even though we were there Friday lunchtime! Although we very much liked our suite and we particularly enjoyed the Ocean Grill (Marco Pierre White restaurant), we found the main dining room (Meridian) to be the first poor one that we have experienced with P&O. The food was fine, but the layout is very poor. Tables for four were too small and a large proportion were alongside the main thoroughfare around the restaurant, so were not relaxing at all. We are used to having to take a pager for evening meals at peak times (Freedom dining) but have never had to stand around waiting for a table to become available at lunchtime before - yet we had to do this several times. I was told by a staff member that the waiters don't like this particular restaurant either and, frankly, you could tell. We are great fans of the main dining rooms elsewhere in the fleet (especially Aurora, which is superb) but not this one. P&O had just introduced new lunchtime menus on this ship, which are downright confusing. Rather than just list starters, main courses and desserts, you now have all sorts of random headings and now don't know whether what you have ordered is a starter or main course size - or whether it's hot or cold! This was catching a lot of people out, not just us. Given how poor the main dining room was, we really missed not having a Glasshouse (which we enjoy for a late lunch after a morning ashore, or when the main dining room menu doesn't appeal) or a Beach House (for when you are after something more casual). We avoid the buffet like the plague, but our adult daughters used it and said that the food areas were too small and had limited choice. We very much enjoyed the ability for suite passengers to have breakfast in Sindhu and the staff there were fantastic. It also saved us 7 further visits to the poor main dining room. We had one evening meal there and, again, the table was too small for four (tables for two were the same size). Even though curry is my absolute favourite food, I do not like Sindhu's take on it (same on all the other ships) but the three ladies all loved it (as they always do), so do not be deterred. The Headliners troupe on this cruise were all very good (that's not always the case) but none of the other entertainment appealed and, as has become the norm, daytime entertainment was dire. Embarkation was a little delayed due to a problem with the air bridge at the QE2 terminal. This still hadn't been fixed by our return, so we disembarked at City Cruise Terminal so, as well as now having travelled on all P&O ships, we have now used all Southampton cruise terminals! So, overall, it was the itinerary and the fact that we were very relieved to have booked a suite that made the cruise acceptable, but we wouldn't rush to return to Arcadia as it is now our least favourite P&O ship. By contrast, Aurora is our favourite, although the absence of an Epicurean restaurant (the one on Britannia is our favourite restauarant at sea) means that no ship is perfect. Read Less
Sail Date: July 2018
I've been to the Fjords of Norway twice but never get bored of its stunning natural beauty. This cruise didn't disappoint. Arcadia is a lovely ship. Understated decor with a small atrium yes, but has a real wow factor from the outside, ... Read More
I've been to the Fjords of Norway twice but never get bored of its stunning natural beauty. This cruise didn't disappoint. Arcadia is a lovely ship. Understated decor with a small atrium yes, but has a real wow factor from the outside, handles the seas extremely well being a Vista Class vessel and has a lovely blend of restaurants and amenities on board She's classy and elegant without feeling ostentatious or old fashioned. Tastefully refreshed after a dry-dock, she is looking and feeling great but could still do with a focal point in the Atrium to really set it off.... Having sailed numerous times on Cunard's Queen Victoria, P&O's Britannia, Aurora, Azura and Ventura, this is my 7th time on Arcadia making her my favourite by a mile. It was true to say this particular cruise attracted an older crowd, but most ages were present (I am 37!) and they all seemed a happy and bright bunch, happy with the ship and its undoubtedly happy and attentive crew. Some lovely touches both in terms of service and little extras which were appreciated and enjoyed. Only couple of things that were sad to see were a few buckets catching some leaks from the ceiling of Deck 2, and silly unnecessary stuck on signs warning about glass doors where ever we went - due to some half wit walking into one once and threatening to sue P&O no doubt. Ignore any moaners and myths about 'Arcadia' Cough etc - all just complete rubbish. I will never tire of this ship, and look forward to many more cruise on her in the future including a full World Cruise in a couple of years time. Read Less
Sail Date: June 2018
Wanted to try different cruise line, but sadly disappointed. The food in main dining room was very good and the breakfast in Sindhu (for suite guests). The lady in the library was unhelpful and quite rude when I asked for help registering ... Read More
Wanted to try different cruise line, but sadly disappointed. The food in main dining room was very good and the breakfast in Sindhu (for suite guests). The lady in the library was unhelpful and quite rude when I asked for help registering the internet. There was no dry cleaning service which was annoying as it was advertised, all other cruise lines I have used give dry cleaning facility, and Holland America give it free to suite guests. Very frustrating when your clothes are not washable. The canapés delivered to our room were awful, as was the food in the buffet, very sloppy. The entertainment was geared round the forties and fifties and even older as was the music. Arcadia May be an adult only ship but they should cater for a more diverse age range that pleases everyone. I have cruised 13 times now and I won’t be using p and o again. The could learn so much from Holland America and NCL which in my view are way in front in every department. Read Less
3 Helpful Votes
Sail Date: May 2018
We picked this cruise because it left from Southampton (no flying) and visited countries we had not seen before at the right time of year. The drive to Southampton was smooth and we arrived at 12.15, with a couple of hours to spare, ... Read More
We picked this cruise because it left from Southampton (no flying) and visited countries we had not seen before at the right time of year. The drive to Southampton was smooth and we arrived at 12.15, with a couple of hours to spare, the port parking were very organised and efficient. We expected to sit in the departure lounge but were processed straight away and on the ship in the buffet by 12.30, cabins were ready by 12.45. Our cabin was a standard inside, C deck forward, adequate but clean and tidy, very quiet at night and a fantastic cabin steward. Arcadia is an adult only ship, with few people on board under retirement age and a lot with poor mobility. We had fixed dining at 18.30, the menus were varied and always well cooked, we used the buffet on black tie nights because we didn't dress up for them (the majority of people dressed up for black tie, some of them going a bit over the top), the buffet food was hit and miss, limited in selection occasionally. Breakfast was a bit "smash and grab" in the buffet so we went to the MDR if we were up early enough. The poolside grill served lovely fish and chips in the afternoons too. The ship was clean and smart, there were always crew to be seen cleaning handrails and surfaces down or painting parts of the ship. There were a couple of buckets about catching water drips, certainly around the retractable roof of the pool. The swimming pools were small but we enjoyed using them in the hot weather, the jacuzzi 's were rather weak but heated. On one day we bought tickets for the hydropool and steam rooms, this was fantastic, hot and powerful, and we were the only ones using them. There were several musicians to choose from to listen to during the day, some better than others, we ended up watching a guitarist/singer most evenings because we found the main headliners show much too loud to enjoy, they need to sort their sound system out. We did not attend any of the daytime entertainment, it was aimed more at the elderly guests than ourselves, other than quizzes there was bingo, ballroom dance lessons, knit and natter, painting, and talks on the Queens household. The crew are all friendly and welcoming, smiling and will try to assist with anything you ask. The excursions booked varied, Easy Marseilles and Port trip wasn't easy and only spent 20 minutes in the port, but the Lisbon amphibious duck tour was fabulous with an excellent tour guide. We also enjoyed the catamaran trip and swim in Palma, not quite what we expected but a good day none the less, I do think there should have been someone checking the safety of swimmers, it seemed a bit slap dash with no counting of passengers at any time but the day was relaxed, I swam with fish, the bbq was ok and the sun shone. Gibraltar we used a taxi tour from the dock, this was great too, we saw the apes, St Michaels cave and the siege tunnels and went to lookout points. Classical Rome and Pompeii tours from the ship were both organised and well run, crowds of people at both sites but we saw what we went for. Cartagena we wandered around ourselves, the museum and Roman amphitheater were marvelous. We self disembarked with ease and were driving out of the port by 07.20, all very organised. All in all a good cruise, it is definitely the way to travel, I would go again but would probably not go with P&O, I would research the cruise line next time and go on a ship which is more relaxed about dress codes and has a younger age group. Read Less
Sail Date: May 2018
We chose this cruise because there were a number of ports we have not visited before. i can say that we were not disappointed, The main highlights were sailing in and out of Venice, Split and Dubrovnik. Service was excellent in all ... Read More
We chose this cruise because there were a number of ports we have not visited before. i can say that we were not disappointed, The main highlights were sailing in and out of Venice, Split and Dubrovnik. Service was excellent in all departments and we found the ship in good condition and looks well after her refit. this was our first adult only cruise and it had its share of grumpy old people A couple of observations 1. I have never had to be in the theatre 45 mins before the performances to get a seat The entertainment team had there work cutout filling spare seats to pack everyone in. 2. Alot of queuing to get into freedom dining. I think it is getting more and more popular than fixed. 3. The position of the Costa near the cinema seems a waste of time. The entertainment team worked hard especially as the average age was 'elderly'. Overall a good cruise but personally prefer a bigger ship with more space and entertainment venues. Read Less
2 Helpful Votes
Sail Date: May 2018
I was on this ship in 2018 and also had been on it in 2008. Over the ten years a number of items are in need of attention. In my balcony cabin, one of the high storage bins handle came off in my hand when I opened it. A small mat placed ... Read More
I was on this ship in 2018 and also had been on it in 2008. Over the ten years a number of items are in need of attention. In my balcony cabin, one of the high storage bins handle came off in my hand when I opened it. A small mat placed adjacent to the balcony door was curled up to the extent that it posed a significant tripping hazard. On my balcony, there was significant corrosion on the gunwale, the handrail was in need of sanding and varnishing and the lock on the balcony door was significantly corroded. Ten years ago P&O said that their tipping policy was to provide envelopes to allow customers to tip anyone they wished. That changed to the American style automatic tipping added to you bill - now at £7 per person per day! I told my cabin steward on day one that I would be tipping him personally and removed the automatic tipping at reception. I was very annoyed to receive a letter near the end of the cruise, which noted that I had removed the automatic tipping and inviting me to reinstate it. What really annoyed me was that this letter was not in an envelope and was hand delivered by the steward - a serious breach of customer confidentiality in my view. The staff were all great and helpful and that made up for some of the negatives. Read Less
2 Helpful Votes
Sail Date: May 2018
We were a party of four (aged 59, 60 & 70). We've tried to list the many highlights (of which they were lots) and to give a balanced review some things we think could be different (not many I can assure you). So here's a ... Read More
We were a party of four (aged 59, 60 & 70). We've tried to list the many highlights (of which they were lots) and to give a balanced review some things we think could be different (not many I can assure you). So here's a go...... Embarkation - so quick meaning our holiday started immediately Staff - second to none especially the Waiters in the Meridian Restaurant (Saviour & Prakash). Ship - loved everything Entertainment - great team and the Headlines were superb Food - loved it - mainly ate in the Meridian but tried the Buffet and enjoyed that too Sindhu - loved it we went several times. Ports - all great.......cant say our favourite as enjoyed them all. Sail away parties - great fun Some things to improve or change.... Make the Taormina excursion longer - think this could be done easily Coach to Dubrovnik - we had a cab at a fraction of the price and right outside the Ship pick up and drop off Read Less
1 Helpful Vote
Sail Date: May 2018
We chose this cruise as my mum isn’t very mobile and we didn’t plan to do excursions. Our mini suite was very large and well presented. Our cabin was kept pristine by Javier. The food in all areas was really good and the ... Read More
We chose this cruise as my mum isn’t very mobile and we didn’t plan to do excursions. Our mini suite was very large and well presented. Our cabin was kept pristine by Javier. The food in all areas was really good and the wine was . We had a number of extras. I had a hair pamper day which was really good value for money. We also had a spa day and as it was a day we were in port we had it all to ourselves, which was rather nice. There was various entertainments every day and you would find it hard to say there wasn’t something for everyone, from bingo and quizzes to plays and musicals. My mum isn’t very good in her pins and the staff in all areas couldn’t have been more attentive and helpful. I wouldn’t hesitate to book with P&O again. Thank you to all. Read Less
2 Helpful Votes
Sail Date: May 2018
This was our first time cruise, we chose the Norwegian Fjords as it was short cruise in case we did'nt like it.We loved it .The embarkation was smooth although our check in time was three we were able to board the boat early at two o ... Read More
This was our first time cruise, we chose the Norwegian Fjords as it was short cruise in case we did'nt like it.We loved it .The embarkation was smooth although our check in time was three we were able to board the boat early at two o clock no bother.Our cabin was spotless great start, our cabin steward introduce herself made us feel very welcome.We chose freedom dinning although the food was excellent we thought the waiters could of had better customer service a smile would of been nice.We use the Belevere restaurant after this found the staff much more polite.We also tried the fine dinning it was fabulous the staff there were really nice,food was out of this world.We also opt for room service in the morning for breakfast and the waiter who serve us every morning was cheerful always asking about our day really friendly.we thought the entertainment was good although you had to get there early to get a seat especially the early one.The ports we visited was great except the last one Haugesung it was very disappointing maybe we should of booked an excursion for this one,never mind.Although when we arrived at this port a jazz band was playing and when we left a brass band which was brilliant.The Fjords themselves was breathtaking.We will definitely go on another cruise trying to decide which one now. Read Less
Arcadia Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.7
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.7
Family 1.0 3.7
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.1
Value For Money 4.0 3.5
Rates 4.0 3.7

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