4 Helpful Votes
Sail Date: November 2018
We decided on taking our first cruise and for sure this is the LAST one and for sure the LAST one on Oceania Nautica. Room was tight and two people cannot move in it. Food is TERRIBLE and it seems they rotate the same ingredients over ... Read More
We decided on taking our first cruise and for sure this is the LAST one and for sure the LAST one on Oceania Nautica. Room was tight and two people cannot move in it. Food is TERRIBLE and it seems they rotate the same ingredients over and over again. All seafood served is farmed and not wild caught. WAY too much hidden sodium in all the food, evidenced by the fact that we work up continuously every night to drink water. It's amazing folks don't have a heart attack eating the stuff they serve. Overly pretentious considering food is lousy. Out room maid was very nice though. Shore excursions are WAY over-priced and you can get the same thing on shore for a small fraction of the price they charge. Also, the management is constantly finding ways to squeeze more money out of you. For example, it's stated that there is free WIFI, however that applies to only ONE device. If you wish to connect a second device to your room's router, it's a charge of $250 per extra connection ... FROM THE SAME ROUTER! The management should be ASHAMED of themselves. We could not wait for the cruise to end. STAY AWAY!! Read Less
17 Helpful Votes
Sail Date: December 2017
We are aboard the Nautica right now on the Cape Town to Cape Town trip. I wanted to let you all know a few things so you may not be as crushed as I am feeling right now. First, the pre-cruise tour has been the absolute highlight of this ... Read More
We are aboard the Nautica right now on the Cape Town to Cape Town trip. I wanted to let you all know a few things so you may not be as crushed as I am feeling right now. First, the pre-cruise tour has been the absolute highlight of this trip. Otherwise, I am feeling cheated by a line that we have loved in the past. Cheated out of the holidays as there isn't a single decoration on the ship (a first for a Christmas cruise for us....the ships are usually wonderful) which we had looked forward to in lieu of having anything up at home. Cheated out of money....promises were made about concierge class when we upgraded and the amenities they promised do not exist on this ship. We could have stayed with oceanview and been fine....can't use the balcony as they seas have been rough. The hot tubs are not hot. The food is beyond bland even in the specialty restaurants. Jacques Pepin should be embarrassed to have his name on this. Entertainment is the worst of any Oceania ship we have been on....we don't expect much but this has been terrible and exacerbated by several ports being cancelled. We missed Mossel Bay because the seas were too rough to tender in yet somehow despite having all that extra sailing time we were late to Richards Bay so our game drive was cut short and our guide took the fact that he waited all morning for us out on us by talking to everyone he passed on the road, stopping to watch dung beetles, stopping for a potty break nobody wanted or needed given that we has less time to tour and then said "You could have seen more if you had been on time". Seriously??? Like we had any say in the matter? Then we got to Maputo, where the last time they called there it took 5 hours to clear the ship through immigration (they want to fingerprint and photograph everyone on the ship), the customs people showed up late and then couldn't process people so we left. This appears to be an ongoing problem so I am not sure why Oceania keeps going to this port. Got to Durbin about 1.5 hours early (again, despite having extra sailing time) and went on our scheduled coastal and city tour which was driving in a bus down the highways and interstates with no views to have a 5 minute stop at a beach and a 5 minute stop at a vacant lot in a neighborhood overlooking the city to take pictures of the city through a barb wire fence and then drove through the slums of Durbin. If you scheduled this tour, I suggest you skip it and take a shuttle to the marine park/shopping area. You cannot walk out of the port...must have a bus or taxi though there were few of those around so we couldn't go out in the evening. The tour of Tala Game Reserve was wonderful! Do this! So, that brings us to now. Last night they announced that bad weather is expected so we will overnight in New London and miss Port Elizabeth....don't know why we couldn't stay at New London all day the second day so we could do another excursion or go shopping....anything off the ship but we will leave at 10 a.m.. So, we get one more day on land and three more excruciating days at sea. If you booked your excursions via O Life, you do not get any credit for ones you miss due to cancellations of ports so you cannot even use credits to drink or spa. Our much anticipated African adventure has become a feeling of being held hostage at sea. We started with Oceania on our honeymoon when then the line was new. 15 years later, this will be our last trip with them. I thought this would be a luxurious way to sample Africa but all we are seeing is the inside of a ship. Maybe we will get to see Namibia but I am not holding my breath. Read Less
10 Helpful Votes
Sail Date: April 2017
I do not have adequate words to describe my first cruise on Oceania. Our carry on luggage was lost during embarkation and the Oceania staff told us they had searched the ship and could not find it. After hours of aggravation, my ... Read More
I do not have adequate words to describe my first cruise on Oceania. Our carry on luggage was lost during embarkation and the Oceania staff told us they had searched the ship and could not find it. After hours of aggravation, my partner found the luggage. I would never set foot on another Oceania ship. My partner was injured on an Oceania sponsored excursion. We were taken to a third world hospital for treatment. As you can imagine we were less than impressed with the facility and service. The rooms were ill equipped or not equipped at all, there was a total lack of cleanliness, physicial confrontations at the entrance (they gate the front doors), people lying on the dirty floor, old cracked dirty stretchers. I think you get the picture. For the most part, the Oceania staff were not supportive, nor did they think they had to be accountable for not following their own policies. The accident was a direct result of not following a 'no- wheechair policy' for a night visit to Karnak. The food in the Toscana was excellent, as was the service. The Polo Grill was terrible. The food was overcooked and the meat was tough as nails. The main dining room and Terrace Grill were mediocre. That is not what I expected on a 'luxury cruise'. The bridge lessons were enjoyable. The cruise itinerary was good but the excursions did not live up to my expectations. We were taken to very expensive or inappropriate places for shopping. The guides were pleasant enough but spent too much time justifying their moral/cultural position. I wanted to see all of the spectacular sights and not have the experience tainted by their bias. We only attended one wine tasting and it was underwhelming. No food paring and the unfortunate young woman leading the tasting was forced to present a corporate slide show (which was boring to say the least). We are enthusiastic oenophiles and usually attend all wine/food events. Save your sanity and money. Go elsewhere for your cruise vacation. Read Less
15 Helpful Votes
Sail Date: March 2017
We chose Oceania thinking it would be a step up from HollandAmericaLine, we were very wrong. The cabin, a balcony state room was smaller than the smallest HAL ocean view cabin we have ever had. The cruise director, David, is past ... Read More
We chose Oceania thinking it would be a step up from HollandAmericaLine, we were very wrong. The cabin, a balcony state room was smaller than the smallest HAL ocean view cabin we have ever had. The cruise director, David, is past burned out. What passes for activities on this ship is what you would find in a day care centre. It was indoor shuffle board, bean bag toss and putting everyday. Forget anything as adult as flower arranging, art classes, computer classes, etc. David also has his own take on the daily quiz. He eschews set questions for ones he thinks up himself. This included one question about Adolf Hitler, which he obviously thought was funny, but which upset more than a few Jewish passengers. I guess poor David has been on the ship so long he hadn't heard about the problems encountered by Pewdiepie. David is also the only quiz master I've ever encountered who does not trust teams to mark each other's answers, he has to mark them all. Some people liked his approach, I found it overbearing and certainly not conducive to shipboard fun. The food on the Nautica ranges from barely adequate to inedible. How does anyone make fish chewy and cook pork to the consistency of a brick? Vegetables are few and poorly cooked. We complained about the food in our first week and were offered extra seatings in their specialty restaurants. We thought it not possible, but the food at both Toscana and the Polo Grill was worse than that in the main dining room. The inadequacy of the food is matched by the inconsistency of the wait staff. We have been spoiled by the superb Indonesian staff on HAL ships, the wait staff on the Nautica is poorly trained and moved around so frequently that few of them have mastered how to serve food quickly and unobtrusively. You can't blame the staff. They are constantly moved from assignment to assignment. One meal they're a head waiter in a specialty restaurant, next meal they're busing tables in the buffet restaurant, next meal they are assistant waiters. The only person who never changed positions was the most unpleasant person I have ever encountered on a cruise ship. This was the female hostess at the dining room who took turns assigning tables with various male hosts. She seemed to take great pride in seeing how long she could make certain passengers wait to be seated, while others were greeted enthusiastically. We never took any of this personally, as the passengers ignored seemed to outnumber the passengers welcomed. It got us to wondering if the Nautica works on some kind of its own baksheesh. Not to be totally negative, because nothing is all bad, our cabin steward was a lovely, very professional and very friendly lady. She and her assistant were a joy. There were also a few excellent wait staff. Overall, the Nautica offers very little value for money. We thought we had moved up a step from HAL, but in comparison to the Prinsendam, or the Amesterdam, the Natica fails miserably. Read Less
5 Helpful Votes
Sail Date: March 2017
Had traveled on Oceania in the past, including Nautica. Loved the cruises but this last cruise was a true nightmare. Moldy shower curtains. Dirty dinning room curtains. Food offerings were limited as compared to past cruises. Staff was ... Read More
Had traveled on Oceania in the past, including Nautica. Loved the cruises but this last cruise was a true nightmare. Moldy shower curtains. Dirty dinning room curtains. Food offerings were limited as compared to past cruises. Staff was trying to do its best, but passenger/crew ratio, I would guess, was lower than usual. Room service was awful. One shore excursion was scheduled for 3 hours duration and tour guide "decided" to extend the tour one additional hour even though most folks on bus wanted to get back based upon the scheduled time. Excursions was expensive for the value and sights seen. Entertainment was as to be expected on a smaller ship. Overall, the ship is really getting long in the tooth and needs to be refurbished or taken out of service. When we discussed the situation with the concierge, he agreed and we received a $2,000.00 credit toward another cruise. Oceania would not have offered the credit if it did not agree with our assessment. Read Less
5 Helpful Votes
Sail Date: March 2017
We chose this cruise because of its itinerary, however the weather spoilt the first part of the trip as it was freezing in China and Japan. We had previously travelled on the Nautica in the Baltic and in hindsight we should have learnt ... Read More
We chose this cruise because of its itinerary, however the weather spoilt the first part of the trip as it was freezing in China and Japan. We had previously travelled on the Nautica in the Baltic and in hindsight we should have learnt from that experience, and avoided the Nautica this time. The ship is tired and out of date. One elevator (out of four) was out of service for the whole cruise. The entertainment was poor so we watched DVDs in our cabin a lot of the time. A few good movies were screened but the lounge is not really appropriate for watching movies. The television movies and those on DVD were old and third rate. The excursions were poor with a few exceptions. One in Hong Kong was so bad because we sat in the bus for two hours, because of the traffic, but when I complained they said there was nothing they could do about it.... a complete waste of money and time. The Concierge was rude and arrogant and couldn't wait to get rid of us. The medical office was very disceptive, explaining the initial charge for a consultation, which was fine, and then having you come back for follow ups, signing a blank form, and not knowing what the cost was until you got your account at the end of the cruise. Their charges for drugs were exorbitant. The front office staff were a little off hand at times. It wasn't all bad ; the cabin stewards were excellent and the wait staff good, but the wine stewards were a little hard to find at times. Overall a disappointing cruise and our last on Oceania....we will revert back to Holland America, where all of the crew, including the Concierge care about you Read Less
5 Helpful Votes
Sail Date: February 2017
We have previously traveled on Oceania. Nautica is an ancient ship that should be retired. Bathrooms are horrific. Food and service were poor. Room service served rotten bananas, brown lettuce. Dress code not enforced in main ... Read More
We have previously traveled on Oceania. Nautica is an ancient ship that should be retired. Bathrooms are horrific. Food and service were poor. Room service served rotten bananas, brown lettuce. Dress code not enforced in main dinning room. Folks wore flip flops, torn/dirty sweatshirts. Dining room drapes were wrinkled and dusty.Mold on shower curtain in bathroom. Staff appeared to be poorly trained as compared to previous cruises with Oceania, bu tried very hard to be helpful. When a crew member was asked about staffing he commented that Oceania had "moved crew members around to newer and bigger ships." Spoke with high level management person, while on ship, and he agreed with me, regarding problems, and we did receive a credit of thousands of dollars toward next cruise. That demonstrates, to me, that management is acutely aware of the problems. Why else would the company compensate me for my observations? Oceania management either does not want to or cannot improve the situation. Our belief is that since being bought by NCL that the organization is "milking the cash cow." That is to say that management has cut back on services, quality of food, and ship maintenance, in terms of quality and comfort for passengers, Read Less
3 Helpful Votes
Sail Date: February 2017
This was our 5th cruise with Oceania- it was our last. The service in the Grand Dining was below average. It appears that Oceania has understaffed the wait staff particularly for the evening meal. In the Grand Dining, one of our party ... Read More
This was our 5th cruise with Oceania- it was our last. The service in the Grand Dining was below average. It appears that Oceania has understaffed the wait staff particularly for the evening meal. In the Grand Dining, one of our party ordered a Jacq Pippin "signature" dish- roast chicken. It was served, after along wait, cold, hard and dry. The entertainment, with a few exceptions, was amateurish and lame. The most significant failure of Oceania on this cruise was its elimination of the tours in Dalian and Shanghai. Just very poor planing. We were given one hour to walk around Dalian and no time in Shanghai. The ship got into Shanghai at 9 PM and we had to be off the ship by 9AM the next morning. So much for seeing one of great cities of the Far East. Another example of Oceania's poor planing occurred in Beijing. My wife and I chose the Tiananmen Square tour at a cost of about $150 each. It so happened that on the day of the tour, March 4th, Tiananmen Square was closed to visitors because of the Chinese government's annual legislative session. Oceania made no offer to refund all or any part of the S300 we had paid for this tour. To top off my negative experiences on this cruise we were charged $480 for gratuities, a charge which was not included in the Ticket Contract. Read Less
3 Helpful Votes
Sail Date: June 2016
This was our first time on Oceania, recommended by our travel agent, we have cruised approx 20 times on 7 different cruise lines, including Crystal, Seabourn, Ponant, Princess, Royal Caribbean, Azamera & Star line, .This was by far ... Read More
This was our first time on Oceania, recommended by our travel agent, we have cruised approx 20 times on 7 different cruise lines, including Crystal, Seabourn, Ponant, Princess, Royal Caribbean, Azamera & Star line, .This was by far the worst cruise ever, food was dreadful in all outlets accept the speciality restaurants,,except for a few staff members, service was poor, the crew are obviously unhappy with there deal & are not interested, the food handlers have had little training & have no idea concerning food presentation, food is thrown on your plate at the Terrace, it also very noticeable that some supervisors don't interact with junior staff nicely. Prices of drinks are expensive, therefore the bars are empty with no atmosphere, everyone brings drinks on board & consumes them in their cabin. The Nautical entertainers were also below par for a cruise this long 30 days. The two speciality restaurants were very good, but not good enough to bring us back to Oceania. In the long run all inclusive cruises are far better value, the charges never stop on Oceania 2$ for the use of washing machine, another 2$ for the use of the dryer, 11$ for Yoga class, 9$ for head phones for the tread mill, this is before you have a drink. Read Less
16 Helpful Votes
Sail Date: March 2016
Disorganised staff lost us three days of shore trips and no apology. Extremely dismissive attitude: 'don't worry you'll get your money back at the end. (In USD at a very poor rate). Money back is not the issue. A trip to ... Read More
Disorganised staff lost us three days of shore trips and no apology. Extremely dismissive attitude: 'don't worry you'll get your money back at the end. (In USD at a very poor rate). Money back is not the issue. A trip to the Great Wall, one of the prime reasons for going, was thrown away by the crew because of bad management A botched embarkation left all passengers stranded for over a day, being herded like cattle and given a stale sandwich and a bottle of water as lunch. Pushed from one place to another without explanation or apology. Dangerously sloppy disembarkation procedures left elderly and disabled passengers crammed into lobbies and stairwells. Entertainment was mediocre and less entertaining than TV talent shows. Food was good but drinks package was extortionate. We will never cruise with Oceania again. Many passengers parting shot was that they would be "Glad to be off this ship". Shame on you for wrapping this shoddy example of third rate service up as a six star product. Read Less
7 Helpful Votes
Sail Date: May 2015
Unless you reserve in the two highest categories, you are treated very poorly. Dinner ereservatiiobns are not a priority unless you are in the top 2 categories, embarking early reserved for special class & expensive tours. Not at all ... Read More
Unless you reserve in the two highest categories, you are treated very poorly. Dinner ereservatiiobns are not a priority unless you are in the top 2 categories, embarking early reserved for special class & expensive tours. Not at all what we expected. Middle &uppe r maNAgement very impressed with themselves and not helpful. One notable excxception is genertal manager Guiseepe. Reception & Assistant purser/concierge have no peopkle skills Service kline & assistanec after tyiou have paid is just as bad or not worse with their Miami office. Tourtes as luxury cruise, NOT Read Less
8 Helpful Votes
Sail Date: November 2014
So many people will never cruise Oceania again. We were first & last but there were many loyal multi cruisers who commented how the line has declined.We met atleast 6 who will never return & one was in owner suite .Since it's ... Read More
So many people will never cruise Oceania again. We were first & last but there were many loyal multi cruisers who commented how the line has declined.We met atleast 6 who will never return & one was in owner suite .Since it's sale quality is gone & they are penny pinching. The one constant was the high quality meat brought in from USA. The menu repeated many times & desserts were ordinarily awful,food served cold.Very difficult to get restaurant RSV & then shocked to see they were usually only 1/2 full or had no turnover. The breakfasts were boring same buffet -they even lied to me & told me I have been eating chicken or beef sausage when it was pork which I can't eat ! They have a platter of umpteen kinds of herring but only 1 choice of cheese.Some got sick from hollandaise.Free juices were a cheap sugary or watered down premix.Boring old style low end lunches from the 60's. Excursions were double the cost & terribly organized. Many mistakes & they don't refund even when they break the contract. One tour we had a broken down bus with broken mike so no air or commentary. People got sick yet they did nothing. The staff was disgusting-same unprofessional male tour staffer Bus 11 or others never even offering elderly their seat in another bus.Brazilian guy at tour desk even yelled at me when they charged me for a tour I never ordered. Check your statements.Even when they knew about error the onus is on you w no apologies.Don't expect service or kindness if you are disabled. One friend in wheelchair was bowled over even though he was the 1st waiting for shuttle-they did nothing,bus filled & it went without him. If u ask for reserved seating no one checks & regular folks sit in rsv without being told to move. One man with 2 walking sticks was pushed to back of the bus.There were no activities, culture shows, history lectures,local entertainment. Night shows very average & cheap out dated programs with minimal costumes.Best were 4 nights of 2 broadway actors.The lighting was unprofessional & minimum band opportunities for passengers to dance. Social Staff also clueless-no variety or imagination. The pool deck party had NO decorations or food. Dead ship, no fun, no one in casino or lounges. The only good thing was the wonderful hard working staff, Without them they have a ghost ship ! Try Princess for better value .organization,professionalism & fun activities, Choose Seaborne in same price bracket with more class,food creative quality fine modern dining & amazing caring tour operators. They even reimbursed us for our private tour because they arrived late in port & we missed the train to town.There was no PA commentary on interesting things when arriving or departing a port. no music or siting info.One night the captain didn't warn that we were entering current yet he was dining when the boat made a huge tilted lurch-staff were even caught off guard. Very scary yet no one cared to calm nerves.They never had water or juice, cold towels at gangplank upon return in 90-100degree temp or welcome at embarkation..Not one flower on any dining table. No colourful decorations on buffet or serving counters.This company thinks highly educated affluent won't notice this minimalism. Don't waste your money because Oceania isn't using it for much. Read Less
4 Helpful Votes
Sail Date: January 2014
Went with Oceania from Capetown to Singapore . Don't do it sounds exotic but African ports other than Capetown not worth doing . Maldives and Seychelles were good but not enough to warrant this expense and time . As far as Oceania ... Read More
Went with Oceania from Capetown to Singapore . Don't do it sounds exotic but African ports other than Capetown not worth doing . Maldives and Seychelles were good but not enough to warrant this expense and time . As far as Oceania goes the food was very good and the general staff were excellent , but that's as far as it went . The cruise director was terrible as was the lack of entertainment and activities . The seas were rough which was not the ship's fault but being smaller it moved a lot and I don't believe stablerlizers were used . We paid $900 US for tips but had no say in how they were distributed . To make matters worse , their baggage handlers managed to break a full bottle of rum securely wrapped in the middle of my suitcase just moving it from our cabin to the dock . How is beyond me they must have thrown it from the deck . I didn't realize until we got to our hotel and I had rum through everything as well as broken pieces of glass . Two letters that we paid the ship to post never arrived to our relatives . . A letter to their so called customer service has gone unanswered .I hopoe this report helps other people to not make the mistake we did .All this is fact and the first time I have ever written a complaint about a cruise line . Read Less
2 Helpful Votes
Sail Date: March 2012
After our first Oceania-cruise to Antartica with Ms Insignia we decided never to sail with Oceania again. Many reasons for that: 1. officers were invisible. 2. the food was not of constant quality. 3. the admosphere at the ship was ... Read More
After our first Oceania-cruise to Antartica with Ms Insignia we decided never to sail with Oceania again. Many reasons for that: 1. officers were invisible. 2. the food was not of constant quality. 3. the admosphere at the ship was terrible. 4. we missed the scheduled stop at the Falklands. During seven days we were told, this was because of the severe winds. But then the truth came out: we lost the biggest part of an anchor! The general manager told this while the concierge had not yet stopped lying about it. We took pictures when the rest of the old anchor was replaced by a new one, to prove that the old anchor was incomplete. Despite of this, when we send an email to Oceania, they continued denying the loss of the anchor again! No compensation for the skipped port. Why do I write this? Well, just because nothing has changed. When getting an offer from our travel-agency which looked attractive, we decided to try it one more time, because of the great itinerary: England, Iceland, Greenland. That was a serious mistake. This cruise started with long waiting before we were allowed to enter the ship. Unbelievable, but true: nobody there, exept a girl at the elevator at a distance of about 15 meters. What a difference with other cruise-companies, where you hear: "welcome, nice you are here, would you like a glass of champagne?" With Oceania only a girl at the elevator, who shows you the way to your cabin. No fresh fruit there and no flowers during the entire cruise. Our luggage arrived about 16.45! Breakfast: the same bread as a year before. No whole yeast bread, the baguettes already sliced some hours before and always dry. When you ask for fresh, an unfriendly rude girl says, she has to ask her boss. But okay, then you can get it at the end. Leaving that girl with a face that makes me think about acetic acid. Fresh Orange-juice is only available when you ask for it and after they say that the juice from the machine is also fresh, which is a lie. Ofcourse they often forget to bring it to you, but you are not forbidden to ask it again. Most of the time the fresh fruit is of good quality, but sometimes it is not ripe. Lunch at the buffet-restaurant: every day almost the same food; quality like the fastfood-restaurants back home which you thought to have escaped. Dinner at all restaurants: quality like the luch menu. Sometimes friendly servants, sometimes very unfriendly. The meat was often overcooked. The vegetables (if any) are hardly cooked at all and must have been discovered by a dentist. Most of the time the soup is to cold and the icecream is already melted when served. One guest at my table ordered cod-fish but got salmon. Not by accident, but just because the cod was not available anymore. Not a word from the waiter! Icecream at dinner is bad, but most sorbets are exellent. It never occurred that dinner was excellent from the start to the end. Always 1 or more errors. When you read in the Oceania-brochure about their "best cuisine at sea" I can only smile a little. (Trying not to get angry) Because of my first cruise with them, I did not expect very much, but the quality has even decreased. The food, we were told, would be outstanding. It wasn't. Overall, at most standard. The wines are not included as on Azamara-ships. They are much to expensive. For instance, a Gerard-Bertrand-chardonnay was about 60 dollars here. At home, as a private client, I pay about 6.5 euro! I brought some own bottles and even after paying a huge corkfee of 25 dollar that's a much better deal. But some wine-waiters are friendly at least. Activities on board: not many. The first day, I asked at the reception "do you have a bridge-teacher on board" "Yes" was the answer. I had my doubts, so I asked: "what's his name?" The girl looked at her computer and said " can't see it here". The first answer was a lie. I do trust the 2d answer. But I liked the lectures. A pity that because of the absence of other activities the lounge was always very crowded. But when no seat was available a crew-member said to me "there you can get a chair". On an Azamara-ship the crew would surely bring it to you. The Nautica left Edinburg 2 hours earlier then originally scheduled: 15.00 and not 17.00. Ofcourse a disappointment. When I asked the concierge for the reason, the answer was "because of tidal conditions". These conditions are known years in advance. So I asked the concierge why Oceania does not know them. You will not be surprised that I'm still waiting for the answer, though I asked it a second time after some days. The cabins are small, but for me good enough. The beds are to small (80x190 cm) but of good quality. The waterpressure was not enough to get the shampoo removed from your hear. We asked for repair. Though they tried to fix it, there was no result. Our windows were cleaned only once after we asked for that, because, due to much dirt and salt we could hardly see anything. Cleaning of the cabin is at most fair. Ofcourse we never booked an excursion, organized by Oceania, because they are much to expensive. What to think about 3 hours only walking for 90 dollar? Many passengers must have been thinking the same, for several excursions were private, organized via the cruise-critic website by other travellers. They were good and about 1/3 of the Oceania-prize. Prized at Oceania are extreme high: the excursions, the wines, the gratuities, the spa; just everything what is not included. The automatic daily gratuity was $13.50 and the bar tab added 18 per cent. When comparing prizes take care that you take in account the gratuities and the wines at lunch and dinner. That makes a big difference! Announcements at the ship were hard to understand, except the irritating announcements for the bingo, where Oceania earns money. Safety on board is not really guaranteed. (see also my remarks about the anchor!) Many days our luggage was not controlled when coming back in the ship. Sometimes it was scanned, but then nobody was looking at it. After coming back we like to drink an expresso, but here we miss the exellent Azamara-coffee-bar with good coffee and some snacks. At the Nautica you can try to get it in the empty restaurant and then take it with you to the bar. Ofcourse nobody serves any drink in the large room around the atrium. That's a big difference with the Azamara- and Princess sister-ships which have the same size. No atmosphere at all here for that reason. At the bar they refuse to give you a seven-up-light, saying they are not allowed to serve it here. You can take it with you from your mini-bar....... Flexibility is yet to be discovered here. As you can read the medical service is extremely expensive and not all doctors have a 2012 lisence as you can read in earlier revievs about this ship. Internet was not always available and very slow. The evenin-shows are horrible. A vibrato-soprano who was allowed to return a second time, a mediocre jugler, a violin-player who seemed to have had lessons of famous world-class players but unfortunately without much result and to make it worse with an electric violin bbrrrrrr. The last evening a guest-show. I was afraid that the guest-singer who seemed to be escaped from the alzheimer-hospital was singing again, so I did not go there. This man was sometimes singing in the bar, so we were warned. Lesley, the cruise-director was good, especially when compared with "silly Willy" a year before at the Insignia. The captain said about 15 words at the captains party for repeaters and hardly knew how quickly he could give the microphone backto. He seems not to like this part of his job. Maybe he is better at a cargo-ship. Shuttle-service is insufficient at places where it's organized by Oceania. Result: angry passengers who, in time for a scheduled bus,were banging on the doors when not allowed to enter. I was not really surprised that the ship lost an anchor. Again! How is it possible. The same as with the Insignia a year before. This time the reception lying about it: "No we did NOT loose an anchor", but when I came back with the picture of the the broken thing, the concierge agreed with me: "yes we lost an anchor". Last year a lying concierge and an honest general manager, this time a lying reception and an honest concierge.......... Oceania's maintenance of the ship seems to be not accurate. At least you would think so. Are there any inspections? Or do they just sail until it goes wrong? This time only one skipped port. They said because of icebergs. Maybe it was the truth; you can never know. Many passengers had complaints about Oceania, the crew, the food, in fact about everything. Remarkable that the only satisfied guests did not cruise with other companies before. They should! It appears that Oceania Cruises is attempting to reduce its operating costs in many areas in order to cover its expenses and still remain competitive. The result is that the quality of its cruise experience has been diminished and it is not what one typically expects from a luxury cruise line. In fact it has nothing to do with luxury, unless you appreciate the free lessons in lying about everything. But I don't like them at all and for that reason my rating at this forum of the overall cruise-experience can't be higher then 1. (zero was not possible) I can add many other negative things, but this should be enough to warn every future guest: dont go here! At Azamara-ships I'm welcome. Here my money is welcome. Read Less
2 Helpful Votes
Sail Date: May 2007
In May of this year,I toured the Greek Isles with my wife and 2 other couples on the Oceania Liner, Nautica. It was an extremely disappointing experience. Except for the 2 exclusive restaurants on board, the food in all other eateries ... Read More
In May of this year,I toured the Greek Isles with my wife and 2 other couples on the Oceania Liner, Nautica. It was an extremely disappointing experience. Except for the 2 exclusive restaurants on board, the food in all other eateries was poor to fair. The prices for wine, beer and hard alcohol were excessively high - similar to what you pay in a fancy hotel. Service was very spotty. The higher up the wait staff positions, the less satisfying it was. The only real polite service came from the runner type, non-paid youngsters. Not all, but enough to mention, of the professional wait staff had unpleasant attitudes. It was obvious that the ratio of passengers to dining seats, including all dining venues, was low on the seating side. The main dining room where most evening meals were eaten was overcrowded every night. Not once were we seated on arrival at the maitre d's desk. It was usually a 15 to 20 minute wait and on one evening it was 50 minutes. The ships officers, impeccably dressed in their ocean-going whites, were especially aloof and seemed quite impressed with themselves. Their attitude was never that of a host entertaining guests, but rather of a higher class tolerating the lower. The tours were acceptable but in one or two cases the very strong foreign accents of the guides made it difficult to understand. I would think the cruise line would check into things like this before sending their passengers on unintelligible outings. I doubt very much if I would ever take another cruise. Certainly not on an Oceania ship! Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 5.0 4.3
Entertainment 3.0 3.3
Public Rooms 5.0 4.4
Fitness Recreation 5.0 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.0
Enrichment 5.0 3.5
Service 4.0 4.5
Value For Money 5.0 3.5
Rates 5.0 3.9

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