Sail Date: February 2018
First time cruiser, travelled with husband and daughter on this 3 night sampler cruise. Cabin was great (review below). Embarkation was a bit confused initially - enormous crowd around the entrance to the terminal and no-one knew what ... Read More
First time cruiser, travelled with husband and daughter on this 3 night sampler cruise. Cabin was great (review below). Embarkation was a bit confused initially - enormous crowd around the entrance to the terminal and no-one knew what was going on. They were calling floors to embark but couldn't hear what was being said - they really needed a loudspeaker/PA. Eventually heard our deck called and went through. Clear sailing from then on including expedited boarding due to the junior suite (this was the only suite privilege we got). On board 10mins later. Went to Izuma restaurant on the first night. Great view/service and food was quite good (fantastic miso soup, good sushi/sashimi, not so good gyoza). Windjammer for breakfast/lunch was reasonable, not great. Went to main (Sapphire) dining room the 2nd night which was ok (I'm quite fussy so thats not as faint praise as it might seem). Chops Grille on last night which had a real feeling of luxury. Fantastic view and service. Steak was great too however was let down by tasteless mac&cheese (no cheese!) and rancid tasting Bearnaise :-(. Went on the behind the scenes tour which covered the bridge, engine control room, galley and gave a chance to understand crew life - very interesting and worth doing. Had the beverage package - if you drink wine, esecially the nice stuff, be aware that the wines available at the bars are very limited. The good wines are only available in the Sapphire/Chops Grille (and possibly Giovannis), and only by the bottle which means that you are paying 60% of the cost. So factor that in when deciding whether beverage package the right choice. Tried to to register daughter at kids club on the first night @6pm when the notices said it would be open - at 6:20pm there was a large group of us outside the kids club banging on the door - no-one there. The guys from the videa arcade rang someone who told them KC wasn't opening until 6:30. Left as tired of waiting and daughter then refused to go back. My main gripes would be;- - the music round the pool was ridiculously loud - I mean OTT. I also didn't like the music for most of the time, but even when I did like it (they played some ok electonic/techno for a while) it was too loud for a family area. Maybe play some chill-out quieter for most of the day and then crank it up after 4pm? - smoking are immediately adjacent to the pool deck on starboard side - Yuck Overall the service was very good - a few staff members whose English was really not good which made it difficult, but almost everyone cheerful and friendly, said hello/good morning/afternoon. VoTS is not a very exciting boat for kids I think - it was fine for a short cruise like ours but not enough for kids to do - need water slides (I would like water slides too :-)), but overall this was good and I'd recommend for singles/couple without kids. Read Less
1 Helpful Vote
Sail Date: January 2018
I am not used to write reviews, I only do it when the product is really good or in this case when the product or service is bad and even more in one of the most important moments of your life that was our wedding day. We wanted to marry ... Read More
I am not used to write reviews, I only do it when the product is really good or in this case when the product or service is bad and even more in one of the most important moments of your life that was our wedding day. We wanted to marry in a cruise ship, so the one that suited our dates, was the royal caribean, voyager of the seas departing from Sydney the 23 Jan 2018 With months in advance, we organise, all details with a wedding planner all communication was through emails and some through the phone, when we wanted more details this person did not reply the phone, we called her immediately from a private number she replied (this happened several times, not professional at all), even that all wedding details were sorted. When we boarded the ship, had a meeting with the wedding planner at the ship (different at the one we coordinated by phone), we thought that all details were passed on to this lady, first deception, she mentioned that we had to follow the standard vows (when we spent a week defining our own vows with the lady at the phone) We requested to catch up with the photographer the day before the wedding, even that the wedding planner said all had beeing organised and there was no need. The wedding day, we supposed to receive the flowers (a bouquet (bride), rose (groom), 2 roses (parents) and 2 bracelets (parents)) but we did not received 1 set for the parents, we thought it would look really bad giving flowers just to one side of the family, so we requested urgently the missing flowers and they said the ship cannot provide the extra flowers, as they have already ruined our wedding we requested a refund for the flowers. After the ceremony when we were taking the group photos, the photographer (that we paid for 2 hours) was not ready at all, all improvised, he was looking for a ladder and left all guests (more than 30 of us) waiting in the main stair, and when we asked him for good backgrounds in the ship, he did not know …. We pay $700 for 2 hours of photos and we had just to choose 30 photos …. expecting the photograper or the wedding planner to define this places, and we were the ones directing the photographer and even telling him from which angle to take the photos, after couple of days we met him to choose the 30 photos, he said out of 600, he chose the best 120 … it was a total deception to see our photos, they were really bad. So the wedding day and the memories were really bad. I found really poor the way to manage the changes, during the 10 days sail, it was cancelled 2 island and they decided to go to luganville instead, they offered transport to Champagne bay for $60 transport + $15 entry fee, when outside the ship the transport was $20 tranpsort + $5 entry fee to the beach, I thought that the company could offer that service for free to compensate the passenger for the cancellation of 2 islands, and even more the company wanted to profit from us. When we were asking for water, they just provide 1 600ml bottle per person even we were already paying for the drink package, Royal caribean water should be free. After the cruise we head home, and expecting the company to refund the money for the flowers, but that money was refunded to a different person and when we asked them they did nothing. We have had much better experience with Princess. Read Less
Sail Date: January 2018
This was our first cruise and wanted to select a quality cruise line that was short to moderate in length. We chose Royal Caribbean based on the recommendation of at family member. We found the ship to be impressive in size and fitout. ... Read More
This was our first cruise and wanted to select a quality cruise line that was short to moderate in length. We chose Royal Caribbean based on the recommendation of at family member. We found the ship to be impressive in size and fitout. Our balcony stateroom on level 6, mid ships, was clean and roomy supported by our attentive and friendly room attendant who left innovative and funny characters made from towels each night. The main dining room, Saphire, was as good as any fine dining, five star restaurant I have ever been to with the service from the waiters the outstanding feature. Nothing was too hard for them and all our requested were filled. The buffet dining in Windjammer was excellent with the widest range of quality foods available. Again the staff were very helpful with clearing our table quickly or even delivering a coffee. There are several bars on the ship however our favourite was the R Bar due the friendly service by the staff. Embarking and disembarking was done in an orderly and timely fashion both in the ports were we docked and where we used the tenders. Each day we were presented with a programme in our room listing the days activities for our selection. We enjoyed the trivia quizes and the shows while finding time to relax with our friends. The daily headliner shows were spectacular as were the occasional parties held in the Promenade or in the other locations. A truly wonderful experiance. Read Less
1 Helpful Vote
Sail Date: January 2018
My seventh cruise, but the first one that has left me with more negative points than positive. My biggest issue was that the bed was so uncomfortable. I had experienced back pain issues in previous months, and these beds made this flare ... Read More
My seventh cruise, but the first one that has left me with more negative points than positive. My biggest issue was that the bed was so uncomfortable. I had experienced back pain issues in previous months, and these beds made this flare up again to the extent that I had to be dosed on up on strong painkillers just to be able to function. (I'm fine again after one night at home in my own bed). Apparently, all beds on the ship were replaced 12 months ago, and you can see in recent reviews that there are lots of reports of the beds being way too hard. I'm a large man, and purposely bought a firm bed for myself as that's what I prefer for comfort - but these beds were just off the charts in terms of hardness. Literally felt like sleeping on a hard wooden box with a thin layer of foam on top. No "bounce" or movement at all, I'd even get pins & needles in my backside just from laying on the bed to read. If you have any history of back pain at all, do heed all these warnings - don't book a cruise on this ship! The ship had way too many children booked on board (I know other cruise lines have specific limits), and there was no effort at all to reign in behaviour such as running down stateroom corridors at midnight and calling out in loud voices, waking everyone up. One of the two whirlpools in the adult solarium was out of action for most of the cruise, and the whirlpools in the main area were full of unsupervised children using it as a splash pool, diving underwater, pushing each other and so forth - not relaxing at all! The remaining adult whirlpool was usually cold and the water jets didn't have any pressure at all. The sun lounges throughout the upper decks of the ship are in dire need of replacement, many were broken or torn, and the foam mattresses on the sunbeds are flat and worn out. The entertainment options on the ship were very limited. I was lucky enough to do a backstage tour, where it was admitted that one of the two production shows was out of action due to a safety issue with the equipment. However, they left the remaining production show to the last night, when it had to be cancelled due to ship movement - a situation they could have avoided by scheduling it for any of the other nights of the three sea days home. One show featured great singers, but the volume was turned up to the point where the sound was distorted and breaking up, and physically painful to the ear. One mildly amusing comedian, and one obnoxious unfunny one. The magician, Duck Cameron, whose show I've seen before was wonderful - he's such a generous, professional performer. We were served by wonderful, friendly, attentive and gracious waiters in the main dining room - meals were a bit up and down in quality though. Lunch options in the dining room were quite bad. The buffet generally supplied a good variety of food, but they struggle to keep food hot. Unfortunately on this cruise we missed two of the five scheduled port visits due to a severe storm system in the area - which is totally out of the control of the cruise line! Felt confident in the Captain's handling of the situation, taking us further north away from the areas of stormy seas, and giving us three days to get home via a quieter route at a more leisurely pace. My room was kept immaculate by my room attendant. Lastly, in case anyone at RCI is reading this, please immediately cease the constant ship-wide announcements for bingo. It was intrusive and annoying, and happened way too many times every day. Read Less
Sail Date: January 2018
Great holiday, excellent room 8230, and our beautiful stewardess Agnes, Most help full staff, (most of the time) and the head waiters in the main dinning room cater for every persons needs, regardless of where you ate in the windjammer or ... Read More
Great holiday, excellent room 8230, and our beautiful stewardess Agnes, Most help full staff, (most of the time) and the head waiters in the main dinning room cater for every persons needs, regardless of where you ate in the windjammer or restaurants. I love this ship and am very sad it wont be coming back to Australia after April 2018, I am booked on again 20th March. I do prefer to eat in the main dinning room for all meals, and I love the salad bar on Deck 3 for lunch. I mainly book my shore tours off the ship when I get to my destination, I have cruised many times 79 in fact and never had a problem, always ask for recommendations before you leave home on the website. The first time cruisers on this cruise didn't realise how lucky they were, we had to ports cancelled and ended up at Luganville, this port is only a 50min taxi or bus ride at a cost of $60 USD from the ship or go out of the port up the hill and book your own guy and barter, they do take Aussie dollars, but we had a little rain there but so worth it to still go, its the most beautiful spot in the South Pacific and there are not many ships that go there, and this was a first for Voyager. Loved all the theme nights but I did feel a few things were scheduled to late, for example the funniest show the Marriage Game at 11pm? the 50 year married ppl were all in bed. but over all we loved it. Read Less
Sail Date: January 2018
A lot of reviews of this ship tend to criticize its age and amenities, but as the Voyager is now 20 years old it stands to reason there's going to be rust in places. I mean its been exposed to salt water for 20 years so what do you expect, ... Read More
A lot of reviews of this ship tend to criticize its age and amenities, but as the Voyager is now 20 years old it stands to reason there's going to be rust in places. I mean its been exposed to salt water for 20 years so what do you expect, a pristine exterior. The ship was great, the room large by any standards (we had an owners suite that that is expected). The staff were brilliant. The food in the huge 3 storey dining room was outstanding every night. It was good if not better than a just about any restaurant I've ever been to and it was always served hot and fresh. How they manage this consistently day in and day out for this many people I don't know. The singalongs in the main dining room where everyone joined in were fabulous. If that couldn't bring a smile to your face then nothing could.The buffet in the windjammer was also outstanding and any criticisms of this are patently unwarranted and all the staff there do a magnificent job and the food was always hot and fresh. Certainly by the number of people there and if the size of their self servings is any guide, everyone on the ship enjoyed it even if they broke their scales when weighing themselves when they got back home! Missed out on a couple of ports due to a cyclone passing through Noumea which the captain thought it wise to avoid heading back home through the tail and I'm sure everyone on board thought that was a very good call. Internet is super expensive as were the drinks when factoring in the exchange rate for AU dollar against US dollar. I'll bet quite a people people got bill shock when they got home and didn't factor in the exchange rate. The crew actively tries to sell drink packages for the cruise for the first few days and a lot of people jumped on, but seriously, when one factors in the exchange rate, paying more than AUD$900 for 10 days of drinking is right up there. One would have to drink more than 10 beers everyday just to break even but it seems lots of people did get ahead. And that is the problem, for me anyway. as it appears RCI is targeting the big drinking, big eating guest and there were a lot of them on board. Maybe Bali not looking so tempting anymore? But to be fair the ship is big enough for just about anyone to find a nook to escape the boisterous crowd on the pool decks. Still overall, a positive experience as all staff were fantastic and the food was great the entertainment was excellent as was the trivia quiz and karaoke. The only issue for me is that targeting the bogan crowd is likely to turn away baby boomers of which there are now a serious number. But hey, if the hard drinking and partying crowd is were the profits are then you can't blame RCI for heading that way. Read Less
Sail Date: January 2018
We took this cruise to fit in with school holidays and as a follow up to a fantastic short cruise on the 'Ovation" we took last year. We had a great time but there were a lot of kids on the cruise, which was not unexpected on this ... Read More
We took this cruise to fit in with school holidays and as a follow up to a fantastic short cruise on the 'Ovation" we took last year. We had a great time but there were a lot of kids on the cruise, which was not unexpected on this ship and the fact it was school holidays. Some of the children needed more supervision from their parents and a few extra staff to settle down some of the over zealous kids from running and messing around in public areas would have been appreciated by a number of guests. The staff were fantastic again and the selection of food was top class in all the Restaurants. The shows were still good but we would not say they were not as good as the previous trip on Ovation, but I appreciate the Ovation was a new ship and would have had better staging etc. If you have never cruised, you should try a short cruise as they are great fun. Read Less
3 Helpful Votes
Sail Date: January 2018
We saved for a long time to get a Grand Suite and we're so excited that we even had a doorbell- until children began ringing it at all hours of the night and into the early morning, so we had to have it disconnected. We were excited that ... Read More
We saved for a long time to get a Grand Suite and we're so excited that we even had a doorbell- until children began ringing it at all hours of the night and into the early morning, so we had to have it disconnected. We were excited that we'd saved enough to get a suite so we'd be allowed into the special roped off Gold pass areas, until we realised it wasn't so special because EVERYONE came into those areas. When the people beside us with blue passes were told to move, they refused and said "ask your managing director who I am". We will definitely think twice before saving for a suite on RCI again after this cruise. The concierge was wonderful, and we truly enjoyed the lounge areas which were often the only quiet areas aboard. We didn't appreciate seeing food fights, and large 'gangs' of unsupervised teens/pre teens, threatening other gangs and commandeering the lifts to stop at every level. Our room was fantastic, and kept beautifully clean by our stateroom attendant who went out of his way to ensure we were comfortable. The specialty restaurants served perfectly cooked and beautifully flavoured dishes which we sampled every night due to having an ultimate dining package (Note that Johnny Rockets isn't included in this package, so we re-named it the 'almost' ultimate package. There seemed to be less trivia than other cruises, which was a shame for us as we plan our days around the trivia. The shows were very professional though, and always worth attending. There were really too many children on this cruise. The staff even commented there had been more issues than usual, so hopefully RCI will think about capping the number of children in the future, or upgrading their security cameras so they can be quick in finding culprits and reprimanding them accordingly (and their parents who should be supervising them when they're not at the kids club). The ports were lovely, though we skipped Mare due to a lovely big thunderstorm. In Noumea, Amadee was worth the trip out for the day, and we saw some gorgeous large sea turtles. Vanuatu horse riding was spectacular, and riding the horses in the water is a lovely, novel way to end the tour. The police met the ship as we docked, after teen vandals caused significant malicious damage in the arcade on the final night. Read Less
3 Helpful Votes
Sail Date: January 2018
There were conflicting advice about where there was a daily amount added to your bill for tips. When sailing from Australia there are no added costs. We sailed in January 2018. We went to guest relations to check and they confirmed. We did ... Read More
There were conflicting advice about where there was a daily amount added to your bill for tips. When sailing from Australia there are no added costs. We sailed in January 2018. We went to guest relations to check and they confirmed. We did tip our cabin attendant in AU $ and he didn’t mind using Australian currency The prices on the ship were in US $ and drinks ranged from $8 to $14 for a top lime cocktail. The drinks package was around $71 per day for each person in the cabin. If one person doesn’t drink much it is not worth it. The ship was looking a little old with some areas of carpet worn but it was very clean. The staff were very friendly and helpful. They enjoyed The Australian sense of humour. The Dreamworks parade on level 5 was very enjoyable as were the ice skating performances. Read Less
Voyager of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.9
Entertainment 5.0 3.9
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.2
Family 5.0 4.2
Shore Excursion 2.0 3.6
Enrichment 2.0 3.4
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.2

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